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Anatomy of a Dot-Com Failure: The Case of Online Grocer Webvan

https://doi.org/10.1007/978-3-319-01598-9_2
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9/9 checkable references clean · checked 2026-07-25

Every reference with a DOI in the deposited reference list resolved to a known work in Crossref or DataCite at the dated check, and none carried a retraction, withdrawal, or removal notice.

36 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.

The 9 checked references that resolve
resolves10.1108/09544780310469334
The return of online grocery shopping: a comparative analysis of Webvan and Tesco’s operational methods
resolves10.1108/09600030110399414
The reception box impact on home delivery efficiency in the e‐grocery business
resolves10.1016/S0007-6813(01)80050-1
Online grocery retailing: success factors and potential pitfalls
resolves10.1108/02635570610712618
Success and failure of pure‐play organizations: Webvan versus Peapod, a comparative analysis
resolves10.1108/09590550210445326
Consumer demand for online food retailing: is it really a supply side issue?
resolves10.1108/10662240510602726
Online grocery retailing: what do consumers think?
resolves10.1108/09590550110393956
Viewpoint: the decline and fall of Internet grocery retailers
resolves10.1108/09590550010315098
Viewpoint: reaching the consumer through e‐grocery VMI
resolves10.1108/09590550210423645
The way to profitable Internet grocery retailing – six lessons learned
The 36 references without a DOI — listed, not checked
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no DOI — not checkedCNN Money (2001) Webvan shuts down. http://money.cnn.com/2001/07/09/technology/webvan. 9 July 2001, Accessed 6 June 2013
no DOI — not checkedCollins G (1999) Selling online, delivering on bikes. New York Times. http://www.nytimes.com/1999/12/24/nyregion/selling-online-delivering-bikes-low-tech-courier-services-thrive-growth-web.html?pagewanted=all&src=pm. 24 Dec 1999, Accessed 6 June 2013
no DOI — not checkedCox N (2011) Acceptance of e-grocery: An empirical study about the use and potential use of online grocery shopping. Faculty of Economics and Business Administration, Maastricht University, Maastricht, Netherlands
no DOI — not checkedCuneo AZ (2000a) Peas fill up the pod; E-grocers win with customers, lose on Wall Street. Advertising Age. p 52, 3 April 2000
no DOI — not checkedCuneo AZ (2000b) Webvan campaign plays upon anti-grocery store sentiment. Advertising Age. p 58, 17 April 2000
no DOI — not checkedDelgado R (2001) Webvan goes under. San Francisco Chronicle. http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2001/07/09/MN196371.DTL&ao=all. 9 July 2001, Accessed 6 June 2013
no DOI — not checkedDobbins A (2000) Amazon puts $60 million in 1-hour e-delivery system. Newsbytes. http://betanews.com/2000/03/20/amazon-puts-60-million-in-1-hour-e-delivery-system. 20 March 2000, Accessed March 13, 2012
no DOI — not checkedEhrlich P (2006) Webvan vs. Tesco groceries. http://www.math.ufl.edu/~ehrlich/webvan.html. 3 Jan 2006, Accessed 8 Feb 2012
no DOI — not checkedFendelman A (2000) Kozmo calls off Urbanfetch acquisition. ePrairie.com. http://www.lexisnexis.com.ezproxy.lib.utexas.edu/lnacui2api/api/version1/getDocCui?lni=41DB-NX10-00G8-P4P4&csi=167445&hl=t&hv=t&hnsd=f&hns=t&hgn=t&oc=00240&perma=true. 11 Oct 2000, Accessed 6 June 2013
no DOI — not checkedGale Encyclopedia of E-Commerce (2002) Webvan Group, Inc. http://ecommerce.hostip.info/pages/1080/Webvan-Group-Inc.html. Accessed 7 Feb 2012
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no DOI — not checkedGlasner J (2001) Why Webvan drove off a cliff. Wired. http://www.wired.com/techbiz/media/news/2001/07/45098. 10 July 2001, Accessed 6 June 2013
no DOI — not checkedHansell S (2001a) Some hard lessons for online grocer. New York Times. http://www.nytimes.com/2001/02/19/business/some-hard-lessons-for-online-grocer.html?pagewanted=all&src=pm. 19 Feb 2001, Accessed 6 June 2013
no DOI — not checkedHansell S (2001b) An ambitious Internet grocer is out of both cash and ideas. New York Times. http://www.nytimes.com/2001/07/10/business/an-ambitious-internet-grocer-is-out-of-both-cash-and-ideas.html?pagewanted=all&src=pm. 10 July 2001, Accessed 6 June 2013
no DOI — not checkedHansen T, Solgaard HS, Cumberland F (2006) Determinants of consumers’ adoption of online grocery shopping. Eur Adv in Consum Res 7:276–277
no DOI — not checkedHiser J, Nagaya RM, Capps O Jr (1999) An exploratory analysis of familiarity and willingness to use online food shopping services in a local area of Texas. J of Food Distrib Res 30(1):78–90
no DOI — not checkedKamarainen V (2003) The impacts of investments on e-grocery logistics operations. Dissertation, Helsinki University of Technology.
no DOI — not checkedKnowledge@Wharton (2001) Webvan finds that shopping for food online hasn’t clicked with customers. http://knowledge.Wharton.upenn.edu/article.cfm?articleid=321. 19 March 2001, Accessed 6 June 2013
no DOI — not checkedKushner, D (1998) Going out, without leaving home. New York Times. http://www.nytimes.com/1998/06/11/technology/going-out-without-leaving-home.html?pagewanted=all. 11 June 1998, Accessed 7 June 2013
no DOI — not checkedLevis K (2011) Webvan. www.kieranlevis.com/workshop-for-imperial-mba-students-3-march-2011/webvan. Accessed 7 Feb 2012
no DOI — not checkedLim H, Heilig JK, Ernst S, Widdows R, Hooker NH (2004) Tracking the evolution of e-grocers: A quantitative assessment. J of Food Distrib Res 35(2):66–76
no DOI — not checkedMcAfee A, and Ashiya M (2001) Webvan. Case, Harvard Business School. http://hbr.org/product/webvan/an/602037-PDF-ENG. 25 Sept 2001, Accessed 6 June 2013
no DOI — not checkedMoskin J (2005) Online shopping makes New York a cardboard jungle. New York Times. http://www.nytimes.com/2005/04/06/dining/06fres.html. 6 April 2005, Accessed 6 June 2013
no DOI — not checkedMunroe T (2001) Intelligent e-tailing: avoiding Webvan’s mistakes. Turnaround Management Association. http://www.turnaround.org/Publications/Articles.aspx?objectID=1802. 1 Aug 2001, Accessed 6 June 2013
no DOI — not checkedPC (2011) Why did Webvan fail so spectacularly? The Idea Post (blog). http://theideapost.blogspot.com/2011/02/why-did-webvan-fail-so-spectacularly.html. 1 Feb 2011, Accessed 6 June 2013
no DOI — not checkedPunakivi M (2003) Comparing alternative home delivery models for e-grocery business. Dissertation, Helsinki University of Technology.
no DOI — not checkedScott AO (2002) Film review; Chronicling a bubble called kozmo.com. New York Times. http://www.nytimes.com/2002/01/11/movies/film-review-chronicling-a-bubble-called-kozmocom.html. 11 Jan 2002, Accessed 6 June 2013
no DOI — not checkedStreif T (2000) Web-based companies making urban delivery inroads. Deutsche Presse-Agentur. 21 Feb 2000
no DOI — not checkedTedeschi B (2001) The fallen dot-coms are not yet cold, but some sealers are already selling their detritus as memorabilia. New York Times. http://www.nytimes.com/2001/08/13/business/e-commerce-report-fallen-dot-coms-are-not-yet-cold-but-some-dealers-are-already.html?pagewanted=all&src=pm. 13 Aug 2001, Accessed 6 June 2013
no DOI — not checkedVenture Navigator (2007) Webvan’s unsustainable business model. http://www.venturenavigator.co.uk/content/153. Aug 2007, Accessed 6 June 2013
no DOI — not checkedWeise E (1999) Delivering what you want now. USA Today. 14 Dec 1999
no DOI — not checkedWeiss TR (2001) Online grocer Webvan crashes with a thud. Computerworld. http://www.computerworld.com/s/article/62171/Online_Grocer_Webvan_Crashes_With_a_Thud. 16 July 2001, Accessed 6 June 2013
no DOI — not checkedWilliamson DA (2000) Why net delivery service schemes are out of order. Advertising Age. http://adage.com/article/news/net-delivery-service-schemes-order/1337. 21 Aug 2000, Accessed 6 June 2013
no DOI — not checkedWilloughby C, Holcomb R (2001) Ready, get set, click: Grocery shopping online. In: food technology fact sheet. Stillwater: Robert M. Kerr Food and Agricultural Products Center, Oklahoma State University. http://pods.dasnr.okstate.edu/docushare/dsweb/Get/Document-980/FAPC-114web.pdf. FAPC-114, April 2001, Accessed 6 June 2013
no DOI — not checkedYrjola H (2003) Supply chain considerations for electronic grocery shopping. Dissertation, Helsinki University of Technology
What this badge says. CiteStamped means the CHECKABLE references of this work were clean at the dated check: each resolved to a known work in a public registry, and none carried a retraction notice at that time. It says nothing about the quality, findings, or importance of the work itself, and nothing about references deposited without a DOI.

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