1 of 6 checkable references need attention · checked 2026-08-09
At the dated check, the references listed below either did not resolve in
Crossref or DataCite, or carried a retraction notice. Each one is shown with the
registry record that put it there.
7 without a DOI — not checked. A reference
deposited without a DOI is never matched by title or guessed at; it stays outside the checked
set, and this line discloses that.
References needing attention
does not resolve to a known work10.5465/amr.1995.9503271994
The Nature and Determinants of Customer Expectations of Service
The 7 references without a DOI — listed, not checked
no DOI — not checkedBlack, Genie; Mason, Kevin. "Does Salesforce Diversity Impact Consumer Behavior? A Look at Consumer Perceptions of a Diverse Work Force,"Expanding Marketing Horizons into the 21st Century, in David Moore, ed.,Association of Market Theory and Practice Proceeding, 1995, pp. 190–4.
no DOI — not checkedCarman, James. "A Summary of Empirical Research on Unit Pricing in Supermarkets,"Journal of Retailing, 49, 1973, pp. 63–71.
no DOI — not checkedDeming, W. Edwards.Out of the Crisis, Cambridge, MA: MIT Center, 1986.
no DOI — not checkedHawkins, Del I.; Best, Roger J.; Coney, Kenneth A.Consumer Behavior, 6th ed., Chicago, IL: Richard D. Irwin, Inc., 1995.
no DOI — not checkedKenney, Genevieve; Wissoker, Douglas A. "An Analysis of the Correlates of Discrimination Facing Young Hispanic Job-Seekers,"The American Economic Review, 84, 3, June 1994, pp. 674–83.
no DOI — not checkedTeas, R. A. "Expectations, Performance Evaluation, and Customers' Perceptions of Quality,"Journal of Marketing, 57, October 1993, pp. 18–34.
no DOI — not checkedU.S. Department of Labor.Employment and Earnings, Washington, DC: Government Printing Office, January 1994.
What this badge says. CiteStamped means the CHECKABLE references of this
work were clean at the dated check: each resolved to a known work in a public registry, and none
carried a retraction notice at that time. It says nothing about the quality, findings,
or importance of the work itself, and nothing about references deposited without a DOI.
checked 2026-08-09 — re-checked daily as this page is visited;
titles and statuses come from Crossref and DataCite and are not part of the signed record
Both snippets point at the live badge image and link back to this page. The
badge re-renders from the daily check, so an embed never goes stale by more than a day of visits.