Reference health
Patients’ Good and Bad Surprises: How Do They Relate to Overall Patient Satisfaction?
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2/2 checkable references clean · checked 2026-08-02
Every reference with a DOI in the deposited reference list resolved to a known work in Crossref or DataCite at the dated check, and none carried a retraction, withdrawal, or removal notice.
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The 2 checked references that resolve
resolves10.1177/002224378001700405
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
The 8 references without a DOI — listed, not checked
no DOI — not checked10.1016/S0097-5990(16)30598-X_fur2
no DOI — not checkedThe Patient Judgments System: Reliability and validity
no DOI — not checkedThe physician and employee judgment system: Reliability and validity of a hospital quality measurement method
no DOI — not checkedGaining customer knowledge: Obtaining and using customer judgments for hospitalwide quality improvement
no DOI — not checked10.1016/S0097-5990(16)30598-X_fur7
no DOI — not checked10.1016/S0097-5990(16)30598-X_fur8
no DOI — not checked10.1016/S0097-5990(16)30598-X_fur9
no DOI — not checkedRecent developments and future issues in the use of health status assessment measures in clinical settings
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or importance of the work itself, and nothing about references deposited without a DOI.
checked 2026-08-02 — re-checked daily as this page is visited; titles and statuses come from Crossref and DataCite and are not part of the signed record
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