Reference health
Effects of COVID-19 on hotel marketing and management: a perspective article
42/42 checkable references clean · checked 2026-08-03
Every reference with a DOI in the deposited reference list resolved to a known work in Crossref or DataCite at the dated check, and none carried a retraction, withdrawal, or removal notice.
18 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.
The 42 checked references that resolve
resolves10.1016/j.ijhm.2012.05.010
Hotel safety and security systems: Bridging the gap between managers and guests
resolves10.1016/S0140-6736(20)30154-9
A familial cluster of pneumonia associated with the 2019 novel coronavirus indicating person-to-person transmission: a study of a family cluster
resolves10.1016/j.ijhm.2010.06.005
The response of hotel performance to international tourism development and crisis events
resolves10.1016/j.ijhm.2005.11.004
The impact of the SARS outbreak on Taiwanese hotel stock performance: An event-study approach
resolves10.1016/S0140-6736(20)30421-9
COVID-19 control in China during mass population movements at New Year
resolves10.1016/S0278-4319(03)00041-0
The impact of the Severe Acute Respiratory Syndrome on hotels: a case study of Hong Kong
resolves10.1016/j.tourman.2012.11.016
The healthcare hotel: Distinctive attributes for international medical travelers
resolves10.1016/j.ijhm.2013.05.011
Multi-dimensions of the perceived benefits in a medical hotel and their roles in international travelers’ decision-making process
resolves10.1016/j.jbusres.2015.01.015
Medical hotels in the growing healthcare business industry: Impact of international travelers' perceived outcomes
resolves10.1002/jtr.505
Responding to crisis: severe acute respiratory syndrome (SARS) and hotels in Singapore
resolves10.1108/08876040310482757
A CIT investigation of servicescape failures and associated recovery strategies
resolves10.1186/s12992-018-0438-6
The role of the hotel industry in the response to emerging epidemics: a case study of SARS in 2003 and H1N1 swine flu in 2009 in Hong Kong
resolves10.1177/0047287519872827
A Cognitive Appraisal Process of Customer Delight: The Moderating Effect of Place Identity
resolves10.1016/j.ijhm.2019.05.004
Together we tango: Value facilitation and customer participation in Airbnb
resolves10.1080/10941660500363694
The effects of SARS on the Korean hotel industry and measures to overcome the crisis: A case study of six Korean five-star hotels
resolves10.1016/j.tourman.2019.02.006
Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention: The moderating roles of perceived organizational support and competitive psychological climate
resolves10.1080/10941660500500733
The survival of hotels during disaster: A case study of Hong Kong in 2003
resolves10.1016/j.tourman.2004.03.009
The perceived importance of price as one hotel selection dimension
resolves10.1016/j.ijhm.2019.01.005
Developing and validating a service robot integration willingness scale
resolves10.1016/j.tourman.2009.09.003
Post-SARS tourist arrival recovery patterns: An analysis based on a catastrophe theory
resolves10.1108/TR-06-2019-0259
Big Data and analytics in tourism and hospitality: a perspective article
resolves10.1108/IJCHM-07-2017-0461
Business intelligence and big data in hospitality and tourism: a systematic literature review
resolves10.1080/02642060902749393
Evaluating the financial performances of Korean luxury hotels using data envelopment analysis
resolves10.1016/j.tourman.2017.02.003
Public-private collaboration for disaster risk management: A case study of hotels in Matsushima, Japan
resolves10.1177/1938965509341633
A Framework for Knowledge-Based Crisis Management in the Hospitality and Tourism Industry
resolves10.1108/IJCHM-09-2016-0520
The potential for tourism and hospitality experience research in human-robot interactions
resolves10.1016/j.annals.2020.102883
A review of research into automation in tourism: Launching the Annals of Tourism Research Curated Collection on Artificial Intelligence and Robotics in Tourism
resolves10.1080/13032917.2020.1742750
Exploring the roles of smart services in Chinese senior tourists’ travel experiences: an application of psychological reactance theory
resolves10.1108/TR-03-2020-0110
COVID-19: potential effects on Chinese citizens’ lifestyle and travel
resolves10.1016/j.tourman.2017.02.012
Regulatory frameworks for ecotourism: An application of Total Relationship Flow Management Theorems
resolves10.1016/j.ijid.2020.02.033
Estimation of the reproductive number of novel coronavirus (COVID-19) and the probable outbreak size on the Diamond Princess cruise ship: A data-driven analysis
resolves10.1016/j.ijhm.2004.12.001
Crisis management and recovery: how restaurants in Hong Kong responded to SARS
The 18 references without a DOI — listed, not checked
no DOI — not checkedEnhancing the assessment of tangible service quality through the creation of a cleanliness measurement scale
no DOI — not checkedIs cleanliness really a reason for consumers to revisit a hotel?
no DOI — not checkedCourtney, E.J. (2020), “COVID-19 will cause a significant decline in global RevPAR, cash flow, for rated lodging companies”, available at: www.spglobal.com/ratings/en/research/articles/200311-covid-19-will-cause-a-significant-decline-in-global-revpar-cash-flow-for-rated-lodging-companies-11382396#ID493
no DOI — not checkedGuevara, G. (2020), “Open letter from WTTC to governments”, available at: www.wttc.org/about/media-centre/press-releases/press-releases/2020/open-letter-from-wttc-to-governments
no DOI — not checkedHoisington, A. (2020), “5 Insights about how the COVID-19 pandemic will affect hotels”, available at: www.hotelmanagement.net/own/roundup-5-insights-about-how-covid-19-pandemic-will-affect-hotels
no DOI — not checkedSARS: lessons in strategic planning for hoteliers and destination marketers
no DOI — not checkedJohns Hopkins University (2020), “COVID-19 map”, available at: https://coronavirus.jhu.edu/map.html?mod=article_inline
no DOI — not checkedInvestigating an innovative service with hospitality robots
no DOI — not checkedBeyond the hype: psychological mechanisms enabling the acceptance, adoption, and engagement with artificial intelligence technology in marketing
no DOI — not checkedAligning strategy to threat: a baseline anti‐terrorism strategy for hotels
no DOI — not checkedDoes hotel cleanliness correlate with surfaces guests contact?
no DOI — not checkedWallis, G. (2020), “Updated: COVID-19 impact deepens”, available at: www.hotelbusiness.com/covid-19-impact-deepens/
no DOI — not checkedMitigate the effects of home confinement on children during the COVID-19 outbreak
no DOI — not checkedWHO (2020a), “Q&a on coronaviruses (COVID-19)”, available at: www.who.int/news-room/q-a-detail/q-a-coronaviruses
no DOI — not checkedThe COVID-19 risk communication package for healthcare facilities
no DOI — not checkedZabin, J. (2019), “Artificial intelligence: working hand in hand with hotel staff”, available at: https://hoteltechnologynews.com/2019/07/artificial-intelligence-working-hand-in-hand-with-hotel-staff/
no DOI — not checkedA pneumonia outbreak associated with a new coronavirus of probable bat origin
no DOI — not checkedThe fear of COVID-19 scale: development and initial validation
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