Reference health
Creating business value through corporate communication
33/33 checkable references clean · checked 2026-07-25
Every reference with a DOI in the deposited reference list resolved to a known work in Crossref or DataCite at the dated check, and none carried a retraction, withdrawal, or removal notice.
43 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.
The 33 checked references that resolve
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Strategic Communication and the Public Sphere from a European Perspective
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Bridging Corporate and Organizational Communication: Review, Development and a Look to the Future
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Most valuable stakeholders: The impact of employee orientation on corporate financial performance
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New Approaches to Evaluating the Performance of Corporate–Community Partnerships: A Case Study from the Minerals Sector
resolves10.1016/S0363-8111(97)90020-5
A balanced scorecard approach to public relations management assessment
resolves10.1108/13563281111186977
The study of internal crisis communication: towards an integrative framework
resolves10.1007/s10551-013-2001-y
Beyond Stakeholder Utility Function: Stakeholder Capability in the Value Creation Process
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Furnishing the Edifice: Ongoing Research on Public Relations As a Strategic Management Function
resolves10.1080/1062726X.2012.671987
Gauging an Integrated Model of Public Relations Value Assessment (PRVA): Scale Development and Cross-Cultural Studies
resolves10.1016/j.pubrev.2014.04.007
Scale development for measuring publics’ emotions in organizational crises
resolves10.1177/2046147X14521199
Emerging international standards for measurement and evaluation of public relations: A critical analysis
resolves10.1108/JCOM-04-2014-0020
Breaking the measurement and evaluation deadlock: a new approach and model
resolves10.1108/13632541211278987
Measuring return on investment (ROI) of organizations’ internal communication efforts
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Using a balanced set of measures to focus on long-term competency in internal communication
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A social capital approach to improving public relations’ efficacy: Diagnosing internal constraints on external communication
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A systematic review of 40 years of public relations evaluation and measurement research: Looking into the past, the present, and future
resolves10.1007/978-3-531-90918-9_5
Corporate Communication Revisited: Integrating Business Strategy and Strategic Communication
The 43 references without a DOI — listed, not checked
no DOI — not checkedCorporate Communication
no DOI — not checkedStrategic Connections: The New Face of Networking in a Collaborative World
no DOI — not checkedThe effect of financial and media reputations on performance
no DOI — not checkedPosition paper communication controlling
no DOI — not checkedReputation. Realizing Value from the Corporate Image
no DOI — not checkedStrategic Management. A Stakeholder Approach
no DOI — not checkedStrategische Unternehmensführung (Strategic Management)
no DOI — not checkedCorporate Communication – Critical Business Asset for Global Change
no DOI — not checkedThe Structural Transformation of the Public Sphere: An Inquiry into a Category of Bourgeois Society
no DOI — not checkedDie Communication Scorecard (The Communication Scorecard)
no DOI — not checkedHoltzhausen, D.R. and Zerfass, A. (2015), “Strategic communication. opportunities and challenges of the research area”, in Holtzhausen, D.R. and Zerfass, A. (Eds), The Routledge Handbook of Strategic Communication, Routledge, New York, NY, pp. 3-17.
no DOI — not checkedGuidelines for Measuring Relationships in Public Relations
no DOI — not checkedInternational Association for the Measurement and Evaluation of Communications (2010), “Barcelona declaration of measurement principles”, available at: http://amecorg.com/wpcontent/uploads/2011/08/Barcelona_Principles_for_PR_Measurement.pdf (accessed October 24, 2016).
no DOI — not checkedInternational Association for the Measurement and Evaluation of Communication (2015), “Barcelona principles 2.0”, available at: http://amecorg.com/wp-content/uploads/2015/09/Barcelona-Principles-2.pdf (accessed October 24, 2016).
no DOI — not checkedThe New Strategic Brand Management: Advanced Insights and Strategic Thinking
no DOI — not checkedBalanced Scorecard. Translating Strategy into Action
no DOI — not checkedStrategy Maps: Converting Intangible Assets into Tangible Outcomes
no DOI — not checkedMarketing Management
no DOI — not checkedLikely, F. and Watson, T. (2013), “Measuring the edifice: public relations measurement and evaluation practices over the course of 40 years”, in Sriramesh, K., Zerfass, A. and Kim, J.N. (Eds), Public Relations and Communication Management – Current Trends and Emerging Topics, Routledge, New York, NY, pp. 143-162.
no DOI — not checkedPerspectives on ROI of Media Relations Publicity Efforts
no DOI — not checkedGuidelines for Measuring the Effectiveness of PR Programs and Activities
no DOI — not checkedEvaluation: the Achilles’ heel of the PR profession
no DOI — not checkedMacnamara, J. (2002), “Research and evaluation”, in Tymson, C. and Lazar, P. (Eds), The New Australian and New Zealand Public Relations Manual, Tymson Communications, Sydney, pp. 100-134.
no DOI — not checkedOrganizational Listening: The Missing Essential in Public Communication
no DOI — not checkedAsia-Pacific Communication Monitor 2015/16. The State of Strategic Communication and Public Relations in a Region of Rapid Growth. Survey Results from 23 Countries
no DOI — not checkedQualitative content analysis
no DOI — not checkedInternal communication for employee enablement: strategies in American and Italian companies
no DOI — not checkedStandardization in public relations measurement and evaluation
no DOI — not checkedMoreno, A., Molleda, J.C., Athaydes, A. and Suárez, A.M. (2015), “Latin American communication monitor”, Excelencia en comunicación estratégica, trabajo en la era digital, social media y profesionalización. Resultados de una encuesta en 18 países, EUPRERA, Brussels.
no DOI — not checkedPfannenberg, J. and Zerfaß, A. (Eds) (2010), Wertschöpfung Durch Kommunikation. Kommunikations-Controlling in der Unternehmenspraxis [Value Creation through Communication], Frankfurter Allgemeine Buch, Frankfurt am Main.
no DOI — not checkedEconomic perspectives on public relations. includes a special section: public relations in a time of economic crisis
no DOI — not checkedCompetitive Advantage: Creating and Sustaining Superior Performance
no DOI — not checkedCreating Shareholder Value: The New Standard for Business Performance
no DOI — not checkedAssessment, Evaluation, Improvement: Success through Corporate Culture
no DOI — not checkedA Practitioner’s Guide to Public Relations Research, Measurement, and Evaluation
no DOI — not checkedManagement. Grundlagen der Unternehmensführung. Konzepte – Funktionen – Fallstudien
no DOI — not checkedThe Alignment Factor. Leveraging the Power of Total Stakeholder Support
no DOI — not checkedEssentials of Corporate Communications
no DOI — not checkedVan Ruler, B. and Verčič, D. (2005), “Reflective communication management: future ways for public relations research”, in Kalbfleisch, P. (Ed.), Communication Yearbook, Vol. 29, Routledge, New York, NY, pp. 239-273.
no DOI — not checkedEvaluating Public Relations. A Guide to Planning, Research and Measurement
no DOI — not checkedReturn on investment in public relations. A critique of concepts used by practitioners from communication and management sciences perspectives
no DOI — not checkedZerfass, A. (2008b), “The corporate communications scorecard – a framework for managing and evaluating communication strategies”, in Van Ruler, B., Tkalac Verčič, A. and Verčič, D. (Eds), Public Relations Metrics: Research and Evaluation, Lawrence Erlbaum Associates, Mahwah, NJ, pp. 139-153.
no DOI — not checkedEuropean Communication Monitor 2015. Creating Communication Value through Listening, Messaging and Measurement. Results of a Survey in 41 Countries
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