Reference health
Market Share and Customers’ Perceptions of Quality: When Can Firms Grow Their Way to Higher versus Lower Quality?
19/19 checkable references clean · checked 2026-08-02
Every reference with a DOI in the deposited reference list resolved to a known work in Crossref or DataCite at the dated check, and none carried a retraction, withdrawal, or removal notice.
10 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.
The 19 checked references that resolve
resolves10.1177/002224299405800304
Customer Satisfaction, Market Share, and Profitability: Findings from Sweden
resolves10.1177/002224379303000102
A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions
resolves10.1177/002224299205600103
A National Customer Satisfaction Barometer: The Swedish Experience
resolves10.1287/mksc.14.3.G203
The Quality of Economic Output: Empirical Generalizations About Its Distribution and Relationship to Market Share
resolves10.2307/1912791
Investigating Causal Relations by Econometric Models and Cross-spectral Methods
resolves10.4135/9781452229102.n1
Service Quality: Insights and Managerial Implications from the Frontier
resolves10.1177/002224298805200302
Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
The 10 references without a DOI — listed, not checked
no DOI — not checkedManaging Brand Equity.
no DOI — not checkedbibr3-002224299906300102
no DOI — not checkedbibr17-002224299906300102
no DOI — not checkedKennedyWalter (1989), “Marketing Solutions,” Adweek's Marketing Week, (January 2), 44–45.
no DOI — not checkedPerceived Quality: How Customers View Stores and Merchandise
no DOI — not checkedNaughtonKeith (1997), “Taurus May Tumble from the Top,” BusinessWeek, (January 20), 4.
no DOI — not checkedCompetitive Strategy.
no DOI — not checkedbibr25-002224299906300102
no DOI — not checkedSocial Judgment: Assimilation and Contrast Effects in Communication and Attitude Change.
no DOI — not checkedbibr28-002224299906300102
What this badge says. CiteStamped means the CHECKABLE references of this
work were clean at the dated check: each resolved to a known work in a public registry, and none
carried a retraction notice at that time. It says nothing about the quality, findings,
or importance of the work itself, and nothing about references deposited without a DOI.
checked 2026-08-02 — re-checked daily as this page is visited; titles and statuses come from Crossref and DataCite and are not part of the signed record
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