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Web Scraping for Hospitality Research: Overview, Opportunities, and Implications

https://doi.org/10.1177/1938965520973587
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30/30 checkable references clean · checked 2026-08-09

Every reference with a DOI in the deposited reference list resolved to a known work in Crossref or DataCite at the dated check, and none carried a retraction, withdrawal, or removal notice.

2 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.

The 30 checked references that resolve
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Customer Satisfaction, Market Share, and Profitability: Findings from Sweden
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Understanding and overcoming biases in online review systems
resolves10.1002/dir.20082
Word of mouth communication within online communities: Conceptualizing the online social network
resolves10.1287/mksc.2018.1090
Channels of Impact: User Reviews When Quality Is Dynamic and Managers Respond
resolves10.1509/jmkr.43.3.345
The Effect of Word of Mouth on Sales: Online Book Reviews
resolves10.1177/0047287516677168
The Role of Power and Incentives in Inducing Fake Reviews in the Tourism Industry
resolves10.1145/2488388.2488416
No country for old members
resolves10.1016/j.annals.2019.01.004
The evolution of trust in Airbnb: A case of home rental
resolves10.1016/j.dss.2016.11.005
Follow the herd or be myself? An analysis of consistency in behavior of reviewers and helpfulness of their reviews
resolves10.1177/1938965520902012
Customer Motivation and Response Bias in Online Reviews
resolves10.1257/0022051043004577
Field Experiments
resolves10.1108/BFJ-02-2019-0081
Web scraping for food price research
resolves10.1037/met0000081
A primer on theory-driven web scraping: Automatic extraction of big data from the Internet for use in psychological research.
resolves10.1177/1938965518811287
Organic Versus Solicited Hotel TripAdvisor Reviews: Measuring Their Respective Characteristics
resolves10.1080/17530350.2013.772070
SCRAPING THE SOCIAL?
resolves10.1111/jbl.12120
Accessing Online Data: Web‐Crawling and Information‐Scraping Techniques to Automate the Assembly of Research Data
resolves10.1257/aer.104.8.2421
Promotional Reviews: An Empirical Investigation of Online Review Manipulation
resolves10.1177/1938965514560014
Factors Affecting Customer Satisfaction in Responses to Negative Online Hotel Reviews
resolves10.1080/02642060903026254
Consumers’ travel website transferring behaviour: analysis using clickstream data-time, frequency, and spending
resolves10.1080/10548408.2017.1401030
The impact of sold-out information on tourist choice decisions
resolves10.1177/0013916590226003
Studies of Individual Environmental Concern
resolves10.1177/0047287519867138
Managing Customer Reviews for Value Co-creation: An Empowerment Theory Perspective
resolves10.1007/978-1-4842-3582-9
Practical Web Scraping for Data Science
resolves10.1016/j.annals.2020.102858
A review of experiments in tourism and hospitality
resolves10.1509/jmr.15.0511
When and how Managers' Responses to Online Reviews Affect Subsequent Reviews
resolves10.1145/1858948.1858953
Opinion formation under costly expression
resolves10.1177/1094670516630623
The Impact of Power on Service Customers’ Willingness to Post Online Reviews
resolves10.1016/j.ijhm.2014.07.007
The business value of online consumer reviews and management response to hotel performance
resolves10.2139/ssrn.2554500
A First Look at Online Reputation on Airbnb, Where Every Stay is Above Average
resolves10.1111/isj.12266
How do interruptions affect user contributions on social commerce?
The 2 references without a DOI — listed, not checked
no DOI — not checkedThink Python: How to think like a computer scientist
no DOI — not checkedbibr14-1938965520973587
What this badge says. CiteStamped means the CHECKABLE references of this work were clean at the dated check: each resolved to a known work in a public registry, and none carried a retraction notice at that time. It says nothing about the quality, findings, or importance of the work itself, and nothing about references deposited without a DOI.

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