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The Art of Listening on Social Media Platforms: How Firms Follow Users on Social Media Fan Pages

https://doi.org/10.2139/ssrn.2697807
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1 of 19 checkable references need attention · checked 2026-08-28

At the dated check, the references listed below either did not resolve in Crossref or DataCite, or carried a retraction notice. Each one is shown with the registry record that put it there.

11 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.

References needing attention

does not resolve to a known work10.2200/s00416ed1v01y201204hlt016
The 18 checked references that resolve
resolves10.1287/isre.1070.0152
The Effects of the Social Structure of Digital Networks on Viral Marketing Performance
resolves10.1145/2133806.2133826
Probabilistic topic models
resolves10.1111/j.1083-6101.2004.tb00286.x
Information Exchange in Virtual Communities: A Comparative Study
resolves10.1108/JPBM-07-2013-0353
Customers' relational models as determinants of customer engagement value
resolves10.1108/14684520710841766
The impact of participation in virtual brand communities on consumer trust and loyalty
resolves10.1080/10304310903003270
Following you: Disciplines of listening in social media
resolves10.1145/2076450.2076467
Text-mining the voice of the people
resolves10.4135/9780857020277
Virtual Ethnography
resolves10.1016/s0263-2373(99)00004-3
E-tribalized marketing?: the strategic implications of virtual communities of consumption
resolves10.1086/319618
Brand Community
resolves10.2501/IJA-30-1-013-046
Introducing COBRAs
resolves10.5860/choice.50-0926
The filter bubble: how the new personalized Web is changing what we read and how we think
resolves10.1016/j.chb.2003.10.015
The top five reasons for lurking: improving community experiences for everyone
resolves10.17705/1cais.01816
Psychological Barriers: Lurker and Poster Motivation and Behavior in Online Communities
resolves10.2139/ssrn.2660685
Customer and Firm Interactions on Social Media
resolves10.2307/25148852
Uncovering the Intellectual Core of the Information Systems Discipline1
resolves10.1109/PICMET.2008.4599703
Leveraging unstructured information using topic modelling
resolves10.1016/j.ijhm.2010.03.008
An epistemological view of consumer experiences
The 11 references without a DOI — listed, not checked
no DOI — not checkedLatent dirichlet allocation
no DOI — not checkedref7
no DOI — not checkedref10
no DOI — not checkedref11
no DOI — not checkedtopicmodels: An R package for fitting topic models
no DOI — not checkedref15
no DOI — not checkedref17
no DOI — not checkedref18
no DOI — not checkedref23
no DOI — not checkedref28
no DOI — not checkedref30
What this badge says. CiteStamped means the CHECKABLE references of this work were clean at the dated check: each resolved to a known work in a public registry, and none carried a retraction notice at that time. It says nothing about the quality, findings, or importance of the work itself, and nothing about references deposited without a DOI.

checked 2026-08-28 — re-checked daily as this page is visited; titles and statuses come from Crossref and DataCite and are not part of the signed record

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