Reference health

Fostering Employee Engagement: Factors Contributing to Quality of Services in Hospitality Sector

https://doi.org/10.2139/ssrn.2964124
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3 of 16 checkable references need attention · checked 2026-08-29

At the dated check, the references listed below either did not resolve in Crossref or DataCite, or carried a retraction notice. Each one is shown with the registry record that put it there.

17 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.

References needing attention

does not resolve to a known work10.2307/1252296
does not resolve to a known work10.1037//0021-9010.87.2.268
does not resolve to a known work10.5465/256287
The 13 checked references that resolve
resolves10.1016/0148-2963(92)90022-4
An empirical assessment of the SERVQUAL scale
resolves10.1080/09585190701570866
The contribution of corporate social responsibility to organizational commitment
resolves10.1080/1359432x.2010.546711
Work engagement: Further reflections on the state of play
resolves10.1177/002224299405800110
Servperf versus Servqual: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality
resolves10.1177/0149206305279602
Social Exchange Theory: An Interdisciplinary Review
resolves10.1016/j.hrmr.2010.09.004
Performance management and employee engagement
resolves10.1108/09564239810223556
Customer expectations versus perceptions of service performance in the foodservice industry
resolves10.1002/hrm.20027
Performance management and assessment: Methods for improved rater accuracy and employee goal setting
resolves10.1111/j.1754-9434.2007.0002.x
The Meaning of Employee Engagement
resolves10.1037/e576512011-001
Engaging for Success: Enhancing Performance Through Employee Engagement: A Report to Government
resolves10.2307/3094827
Enriching or Depleting? The Dynamics of Engagement in Work and Family Roles
resolves10.1108/02683940610690169
Antecedents and consequences of employee engagement
resolves10.1080/1359432x.2010.515981
Work engagement: On how to better catch a slippery concept
The 17 references without a DOI — listed, not checked
no DOI — not checkedJob Satisfaction as an Antecedent to Employee Engagement
no DOI — not checkedref2
no DOI — not checkedref6
no DOI — not checkedref7
no DOI — not checkedref11
no DOI — not checkedref12
no DOI — not checkedAvailable : http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=15842756&site=ehost-live Four Seasons Hotel and Resort. (n.d). Learning and development
no DOI — not checkedref18
no DOI — not checkedEmployee engagement: The key to improving performance
no DOI — not checkedref23
no DOI — not checkedref24
no DOI — not checkedWorking Today: Understanding What Drives Employee Engagement The
no DOI — not checkedref26
no DOI — not checkedref27
no DOI — not checkedref31
no DOI — not checkedref34
no DOI — not checkedEmployee engagement: The key to realizing competitive advantage
What this badge says. CiteStamped means the CHECKABLE references of this work were clean at the dated check: each resolved to a known work in a public registry, and none carried a retraction notice at that time. It says nothing about the quality, findings, or importance of the work itself, and nothing about references deposited without a DOI.

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