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Staffing Tandem Queues with Impatient Customers Application in Financial Service Operations

https://doi.org/10.2139/ssrn.3116815
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25/25 checkable references clean · checked 2026-08-27

Every reference with a DOI in the deposited reference list resolved to a known work in Crossref or DataCite at the dated check, and none carried a retraction, withdrawal, or removal notice.

3 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.

The 25 checked references that resolve
resolves10.1287/opre.1120.1062
Strategies for a Centralized Single Product Multiclass <i>M/G/</i>1 Make-to-Stock Queue
resolves10.1016/s0097-3165(06)00133-6
Photo courtesy of the Technische Universiteit Eindhoven
resolves10.1287/opre.1040.0200
Throughput Maximization for Tandem Lines with Two Stations and Flexible Servers
resolves10.1111/poms.12825
Critical Care Capacity Management: Understanding the Role of a Step Down Unit
resolves10.1007/s11009-011-9250-y
Tandem Queues with Impatient Customers for Blood Screening Procedures
resolves10.1287/opre.1080.0585
Staffing to Maximize Profit for Call Centers with Alternate Service-Level Agreements
resolves10.1007/s11785-010-0078-1
Minimal Cubic Cones via Clifford Algebras
resolves10.1080/07408170590885639
Optimal control of servers in front and back rooms with correlated work
resolves10.1239/jap/1269610821
The Busy Period of an M/G/1 Queue with Customer Impatience
resolves10.1007/978-1-4757-5301-1
Fundamentals of Queueing Networks
resolves10.1007/s11134-014-9409-7
Exact analysis of the M/M/k/setup class of Markov chains via recursive renewal reward
resolves10.1287/msom.5.2.79.16071
Telephone Call Centers: Tutorial, Review, and Research Prospects
resolves10.1287/msom.4.3.208.7753
Designing a Call Center with Impatient Customers
resolves10.1002/9781118625651
Fundamentals of Queueing Theory
resolves10.1287/mnsc.10.1.131
Jobshop-Like Queueing Systems
resolves10.1057/jors.2012.153
On multiple priority multi-server queues with impatience
resolves10.1002/9780470400531.eorms0460
Level‐Dependent Quasi‐Birth‐and‐Death Processes
resolves10.1137/1.9780898719734
Introduction to Matrix Analytic Methods in Stochastic Modeling
resolves10.1007/s11134-012-9290-1
Queues in tandem with customer deadlines and retrials
resolves10.1016/b978-0-12-814346-9.00006-8
Introduction to Probability Theory
resolves10.1287/opre.2015.1375
<i>M/M/c</i> Queue with Two Priority Classes
resolves10.1007/s11134-005-3282-3
A Diffusion Approximation for a GI/GI/1 Queue with Balking or Reneging
resolves10.1287/mnsc.1040.0279
Efficiency-Driven Heavy-Traffic Approximations for Many-Server Queues with Abandonments
resolves10.2139/ssrn.2503447
Optimal Control of an Emergency Room Triage and Treatment Process
resolves10.1007/s11134-018-9578-x
Time-varying tandem queues with blocking: modeling, analysis, and operational insights via fluid models with reflection
The 3 references without a DOI — listed, not checked
no DOI — not checkedMake-to-Stock Queue
no DOI — not checkedref11
no DOI — not checkedref19
What this badge says. CiteStamped means the CHECKABLE references of this work were clean at the dated check: each resolved to a known work in a public registry, and none carried a retraction notice at that time. It says nothing about the quality, findings, or importance of the work itself, and nothing about references deposited without a DOI.

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