Reference health
Retailing Performance Evaluation Scale for Indian Brick-and-Mortar Lifestyle Retailers (LSRS-b)
3 of 33 checkable references need attention · checked 2026-08-27
At the dated check, the references listed below either did not resolve in Crossref or DataCite, or carried a retraction notice. Each one is shown with the registry record that put it there.
38 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.
References needing attention
does not resolve to a known work10.2307/1251261
does not resolve to a known work10.2307/1252296
does not resolve to a known work10.2307/1251364
The 30 checked references that resolve
resolves10.1300/j090v21n02_02
Investigating Aspects of Customer Satisfaction at the C-Store: The C-Store Product Mix and Image
resolves10.1080/09593969300000011
A conceptual model of retail image influences on loyalty patronage behaviour
resolves10.1108/09590550710758630
Perspectives on retail format innovation: relating theory and practice
resolves10.1177/002224298504900403
A Conceptual Model of Service Quality and Its Implications for Future Research
resolves10.1016/0167-8116(95)00027-5
Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality
resolves10.1007/bf02893933
A measure of service quality for retail stores: Scale development and validation
resolves10.1016/s0022-4359(96)90014-7
An empirical examination of a model of perceived service quality and satisfaction
resolves10.1016/S0278-4319(98)00047-4
Service quality, customer satisfaction, and customer value: A holistic perspective
resolves10.1016/s0022-4359(00)00029-4
A comprehensive framework for service quality: an investigation of critical conceptual and measurement issues through a longitudinal study
resolves10.1108/08876040010340991
INTSERVQUAL – an internal adaptation of the GAP model in a large service organisation
resolves10.1108/01443579710175556
An internal customer service quality data envelopment analysis model for bank branches
resolves10.1108/02634500210445383
Service quality in Internet banking: the importance of customer role
resolves10.1016/s0022-4359(96)90023-8
The effect of information technology on productivity in retailing
resolves10.2307/2109435
The Outputs of Retail Activities: Concepts, Measurement and Evidence from U.S. Census Data
The 38 references without a DOI — listed, not checked
no DOI — not checkedMeaning of Image: A Survey of Empirical and Hypothetical Evidence
no DOI — not checkedThe intermarket reliability of retail image research: an empirical examination
no DOI — not checkedref4
no DOI — not checkedref5
no DOI — not checkedExploring the development of store images
no DOI — not checkedref9
no DOI — not checkedSome Manipulable Elements of the Service Setting and Their Impact on Company Image and Reputation
no DOI — not checkedref11
no DOI — not checkedref13
no DOI — not checkedAn Experimental Approach to Making Retail Store Environmental Decisions
no DOI — not checkedref18
no DOI — not checkedref21
no DOI — not checkedref22
no DOI — not checkedSERVQUAL: a multiple item scale for measuring consumer perception of service quality
no DOI — not checkedExpectations, performance evaluation, and consumers' perceptions of quality
no DOI — not checkedIssues and perspectives on Retail Productivity
no DOI — not checkedref48
no DOI — not checkedref51
no DOI — not checkedIntegrated Marketing Mix Framework for Baby Care Retailing in India
no DOI — not checkedIntegrated Inventory Management Control Framework
no DOI — not checkedOptimal Category Mix in Multi-Category Retailing -Insights from an Experiment
no DOI — not checkedInput and Output Driven Sales Personnel Performance Measures: Insights from an Experiment
no DOI — not checkedNeed-Based Sales Pitch: Insights from an Experiment
no DOI — not checkedConsumer Affordability in Tier-1, Tier-2, and Tier-3 Cities of India -An Empirical Study
no DOI — not checkedChanges in Consumer Perspective towards Discount at Brick-and-Mortar Stores owing to Emergence of Online Store Format in India
no DOI — not checkedShort-Term Discounting Frameworks: Insights from Multiple Experiments
no DOI — not checkedLong-Term Discounting Frameworks: Insights from Multiple Experiments
no DOI — not checkedDecentralized Discounting Framework: Insights from an Experiment
no DOI — not checkedIntegrated Discounting Framework for Indian Brick-and-Mortar Retailers
no DOI — not checkedSales Personnel Training -An Integrated Framework for Indian Brick-and-Mortar Retailers
no DOI — not checkedMeasuring True Potential of Lifestyle Brands in India: A Consumer-Level Scale for Existing and Potential Investors (CL-LBSi)
no DOI — not checkedOrganizing the Unorganized Lifestyle Retailers in India: An Integrated Framework
no DOI — not checkedExperimental Investigation of Cannibalisation by Introducing a Global Brand Abreast Existing Indian Store Brand
no DOI — not checkedAn Integrated Framework to Derive Optimal Number of Sales Personnel for a Retail Store
no DOI — not checkedImpact of Store Size Reduction on Overall Store Performance -Insights from an Experiment
no DOI — not checkedIdeal Store Locations for Indian RetailersAn Empirical Study
no DOI — not checkedMeasuring True Potential of Lifestyle Brands in India: A Firm-Level Scale for Existing and Potential Investors (FL-LBSi)
no DOI — not checkedref71
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