Reference health
Factors Influencing Customer Satisfaction and Behavioral Intention for Fast-Casual Restaurants (A Case Study in a Shopping Center, Bangkok)
1 of 41 checkable references need attention · checked 2026-07-25
At the dated check, the references listed below either did not resolve in Crossref or DataCite, or carried a retraction notice. Each one is shown with the registry record that put it there.
14 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.
References needing attention
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The 40 checked references that resolve
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Perceptions of Chinese restaurants in the U.S.: What affects customer satisfaction and behavioral intentions?
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Customer satisfaction with services: putting perceived value into the equation
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Factors influencing word of mouth behaviour in the restaurant industry
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The Effect of Service Climate on Perceived Service Value and Behavioral Intentions: The Mediating Role of Service Quality
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Does Food Quality Really Matter in Restaurants? Its Impact On Customer Satisfaction and Behavioral Intentions
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Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis
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Service Quality: Insights and Managerial Implications from the Frontier
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Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price
resolves10.1108/09596111011035981
Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast‐casual restaurant industry
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The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
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Forming Service Relationships with Hotel Business Travelers: The Critical Attributes to Improve Retention
resolves10.30537/sijmb.v5i2.315
Experiential value mediates relationship between Experiential Marketing and Customer Satisfaction
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Customer‐service provider relationships: an empirical test of a model of service quality, satisfaction and relationship‐oriented outcomes
resolves10.1016/0022-4359(94)90013-2
An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions
resolves10.1002/(SICI)1520-6793(199712)14:8<737::AID-MAR2>3.0.CO;2-F
The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development
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Relationship quality evaluation in retailers' relationships with consumers
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The effect of the servicescape on customers’ behavioral intentions in leisure service settings
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Does relationship quality matter in e-services? A comparison of online and offline retailing
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The effects of brand relationship quality on responses to service failure of hotel consumers
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Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
The 14 references without a DOI — listed, not checked
no DOI — not checkedOutcomes of relational benefits: restaurant customers' perspective
no DOI — not checkedAtmospherics as a marketing tool
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no DOI — not checkedArticle 9 Emergency Decree (Version 5)
no DOI — not checkedRelationship quality evaluation in retailers' relationships with consumers
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no DOI — not checkedMODERATING ROLE OF PERSONAL CHARACTERISTICS IN FORMING RESTAURANT CUSTOMERS' BEHAVIORAL INTENTIONS -AN UPSCALE RESTAURANT SETTING
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no DOI — not checkedFast and casual: today's foodservice trends
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no DOI — not checkedThe Bangkok insight. Retrieved from Update situation of covid
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