Reference health
Customer Satisfaction & E-Banking in Greece during COVID-19 Period
14/14 checkable references clean · checked 2026-08-29
Every reference with a DOI in the deposited reference list resolved to a known work in Crossref or DataCite at the dated check, and none carried a retraction, withdrawal, or removal notice.
9 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.
The 14 checked references that resolve
resolves10.1108/IJBM-10-2014-0139
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
resolves10.1108/IJBM-12-2014-0175
E-banking users’ behaviour: e-service quality, attitude, and customer satisfaction
resolves10.2307/41409971
Privacy in the Digital Age: a Review of Information Privacy Research in Information Systems1
resolves10.3126/bj.v3i2.8541
Sharing Human Resource Management Responsibility to Line Management for Organizational Performance: Results from Nepal
resolves10.1108/02652320810913855
Consumer acceptance of internet banking: the influence of internet trust
resolves10.1108/03090560910976456
E‐retailing by banks: e‐service quality and its importance to customer satisfaction
resolves10.1016/j.elerap.2008.11.006
Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit
resolves10.4018/IRMJ.2017040103
Factors Affecting Customers' Adoption of E-Banking Services in Jordan
resolves10.1016/j.eswa.2014.09.024
Business intelligence in banking: A literature analysis from 2002 to 2013 using text mining and latent Dirichlet allocation
resolves10.17010/ijom/2016/v46/i2/87252
Impact of Internet Banking on Customer Satisfaction in Private and Public Sector Banks
resolves10.1111/j.1468-2958.2010.01377.x
Personalization versus Customization: The Importance of Agency, Privacy, and Power Usage
resolves10.1108/IJBM-04-2015-0046
The impact of personalization and compatibility with past experience on e-banking usage
The 9 references without a DOI — listed, not checked
no DOI — not checkedInternet banking non-users: Thematic matrix display analysis
no DOI — not checkedref6
no DOI — not checkedFactors influencing the adoption of e-banking in Sudan: Perceptions of retail banking clients
no DOI — not checkedUsage Patterns of Electronic Banking Services by Urban Educated Customers: Glimpses from India
no DOI — not checkedThe analysis of the relationship among perceived electronic service quality, total service quality and total satisfaction in Banking sector
no DOI — not checkedRetail Bank Services Strategy: A Model of Traditional, Electronic, and Mixed Distribution Choices
no DOI — not checkedLong-simmering question of whether or not to charge for e-payments heats up as payment options increase
no DOI — not checkedref21
no DOI — not checkedref23
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work were clean at the dated check: each resolved to a known work in a public registry, and none
carried a retraction notice at that time. It says nothing about the quality, findings,
or importance of the work itself, and nothing about references deposited without a DOI.
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