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Co-Creation and Service Innovation As Performance Indicators In The Hospitality Industry

https://doi.org/10.2139/ssrn.4189899
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62/62 checkable references clean · checked 2026-08-28

Every reference with a DOI in the deposited reference list resolved to a known work in Crossref or DataCite at the dated check, and none carried a retraction, withdrawal, or removal notice.

32 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.

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no DOI — not checkedLaggards as innovators? Old users as designers of new services and service systems
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no DOI — not checkedHuman capital in service innovation strategy
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no DOI — not checkedInfluence of strategic innovation on performance of commercial banks in Kenya: The case of Kenya commercial bank in Nairobi County
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no DOI — not checkedUnderstanding innovation in hospitality through the words of innovative managers
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no DOI — not checkedAn organizational performance assessment system for agricultural research organizations: Concepts, methods and procedures
no DOI — not checkedThe importance of customer engagement and service innovation in value co-creation
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no DOI — not checkedEmpirical assessment of the role of human capital innovation in service innovation implementation in the hospitality industry
no DOI — not checkedAn empirical study exploring the relationship among human capital innovation, service innovation, competitive advantage and employee productivity in hospitality services
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