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Developing Consumers' Paradox Mindsets: Making Sense of Tensions in Sustainability

https://doi.org/10.2139/ssrn.5395346
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41/41 checkable references clean · checked 2026-08-07

Every reference with a DOI in the deposited reference list resolved to a known work in Crossref or DataCite at the dated check, and none carried a retraction, withdrawal, or removal notice.

28 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.

The 41 checked references that resolve
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Linking hedonic and utilitarian shopping values to consumer skepticism and green consumption: the roles of environmental involvement and locus of control
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Why companies might under‐communicate their efforts for sustainable development and what can be done?
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Greenhushing: the deliberate under communicating of sustainability practices by tourism businesses
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Sensemaking, sensegiving and sensebreaking
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A Rhetorical Theory of Diffusion
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Tensions in Corporate Sustainability: Towards an Integrative Framework
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A Paradox Perspective on Corporate Sustainability: Descriptive, Instrumental, and Normative Aspects
resolves10.1007/s11747-006-0009-x
See no evil, hear no evil, speak no evil: a study of defensive organizational behavior towards customer complaints
resolves10.1177/0170840616640846
We Have To Do This <i>and</i> That? You Must be Joking: Constructing and Responding to Paradox Through Humor
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Responding to competing strategic demands: How organizing, belonging, and performing paradoxes coevolve
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When Environmental Claims are Empty Promises: How Greenwashing Affects Corporate Reputation and Credibility
resolves10.1002/bse.2246
Drivers and barriers of eco‐innovation types for sustainable transitions: A quantitative perspective
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Becoming Salient: The TMT Leader’s Role in Shaping the Interpretive Context of Paradoxical Tensions
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Publics’ Views of Corporate Social Advocacy Initiatives: Exploring Prior Issue Stance, Attitude Toward a Company, and News Credibility
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Exploring Paradox: Toward a More Comprehensive Guide
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Defensive Responses to Strategic Sustainability Paradoxes: Have Your Coke and Drink It Too!
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The Means and End of Greenwash
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Elaboration likelihood model: A missing intrinsic emotional implication
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Paradoxes of sustainable food and consumer coping strategies: a comparative study in <scp>F</scp>rance and <scp>I</scp>taly
resolves10.1002/smj.2410
The long‐term benefits of organizational resilience through sustainable business practices
resolves10.1017/mor.2021.38
A Transparadox Process of Decision Making
resolves10.1007/s11747-022-00864-9
Information search behavior at the post-purchase stage of the customer journey
resolves10.12775/JPM.2020.001
Paradox Mindset in Management: Theory and Measurement
resolves10.2307/2667106
The Good, the Bad, and the Ambivalent: Managing Identification among Amway Distributors
resolves10.1177/15480518221115487
Someone Must be Mindful: Trait Mindfulness as a Boundary Condition for Paradoxical Leader Behaviors
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Sociocognitive Dynamics in a Product Market
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Explaining the heterogeneity of the leadership-innovation relationship: Ambidextrous leadership
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Paradox Research in Management Science: Looking Back to Move Forward
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Creativity under workload pressure and integrative complexity: The double-edged sword of paradoxical leadership
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Partners for Good: How Business and NGOs Engage the Commercial–Social Paradox
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Unsustainability of Sustainability: Cognitive Frames and Tensions in Bottom of the Pyramid Projects
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The 28 references without a DOI — listed, not checked
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no DOI — not checkedA four-factor model of perceived control: Avoiding, coping, obtaining, and savoring
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no DOI — not checkedManagerial sensemaking of tensions in sustainability: Empirical evidence from Chinese and New Zealand business partnerships
no DOI — not checkedThe role of competitive alternatives in the postchoice satisfaction formation process
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no DOI — not checkedHow should I respond to a complaining customer? A model of cognitive-emotive-behavioral from the perspective of restaurant service employees
no DOI — not checkedNespresso launches its first paper-based compostable capsules
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no DOI — not checkedMicrofoundations of organizational paradox: The problem is how we think about the problem
no DOI — not checkedLooking at creativity through a paradox lens: Deeper understanding and new insights
no DOI — not checkedNespr esso_ demon strat es_ landm ark_ susta inabi lity_ progr ess_ with_ the_ publi cation_ of_ The_ Posit ive_ Cup Nestl� Nespresso
no DOI — not checkedinabi lity. nespr esso. com/ regen erati ve-agric ulture/ beans-bees Nespresso
no DOI — not checkedAn investigation of the interrelationship between consumer (dis) satisfaction and complaint reports
no DOI — not checkedReacting to the ambidexterity mandate: How experienced tensions and cognitive dissonance influence innovative behaviors in a global organization
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no DOI — not checkedLeveraging the dominant pole: How champions of an industry-wide environmental alliance navigate coopetition paradoxes
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