Reference health

Artificial Intelligence-Based Conversational Agents for Chronic Conditions: Systematic Literature Review

https://doi.org/10.2196/20701
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66/66 checkable references clean · checked 2026-09-07

Every reference with a DOI in the deposited reference list resolved to a known work in Crossref or DataCite at the dated check, and none carried a retraction, withdrawal, or removal notice.

8 without a DOI — not checked. A reference deposited without a DOI is never matched by title or guessed at; it stays outside the checked set, and this line discloses that.

The 66 checked references that resolve
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Conversational agents in healthcare: a systematic review
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Using neural network ensembles for bankruptcy prediction and credit scoring
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How artificial intelligence will change the future of marketing
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Artificial intelligence in radiology
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Artificial Intelligence: A Modern Approach
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Siri, Siri, in my hand: Who’s the fairest in the land? On the interpretations, illustrations, and implications of artificial intelligence
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Artificial Intelligence and Marketing: Pitfalls and Opportunities
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Minds, brains, and programs
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Philosophical foundations
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The ethics of artificial intelligence
resolves10.1016/j.eswa.2019.03.054
Survey of conversational agents in health
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An Overview of Machine Learning in Chatbots
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A Bluffer’s Guide to AI, Algorithmics and Big Data
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Spoken dialogue technology
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Economic Fundamentals of the Use of Robots, Artificial Intelligence, and Service Automation in Travel, Tourism, and Hospitality
resolves10.7861/futurehosp.6-2-94
The potential for artificial intelligence in healthcare
resolves10.1145/365153.365168
ELIZA—a computer program for the study of natural language communication between man and machine
resolves10.1007/978-94-010-0105-2_2
Turing Test: 50 Years Later
resolves10.1016/s0747-5632(01)00004-8
From Eliza to Internet: a brief history of computerized assessment
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Psyxpert: An expert system prototype for aiding psychiatrists in the diagnosis of psychotic disorders
resolves10.1016/0010-4809(89)90037-2
SESAM-DIABETE, an expert system for insulin-requiring diabetic patient education
resolves10.5465/amd.2018.0084
Artificial Intelligence in Organizations: New Opportunities for Phenomenon-Based Theorizing
resolves10.1007/s10916-019-1237-1
Using Health Chatbots for Behavior Change: A Mapping Study
resolves10.1007/s10916-019-1387-1
Assessment of users’ acceptability of a mobile-based embodied conversational agent for the prevention and detection of suicidal behaviour
resolves10.1145/3267851.3267908
Managing Chronic Conditions with a Smartphone-based Conversational Virtual Agent
resolves10.2196/12856
When Chatbots Meet Patients: One-Year Prospective Study of Conversations Between Patients With Breast Cancer and a Chatbot
resolves10.1016/j.jadohealth.2010.09.002
An Artificially Intelligent Chat Agent That Answers Adolescents' Questions Related to Sex, Drugs, and Alcohol: An Exploratory Study
resolves10.1055/s-0038-1675822
Self-Anamnesis with a Conversational User Interface: Concept and Usability Study
resolves10.1055/s-0039-1688757
Assistive Conversational Agent for Health Coaching: A Validation Study
resolves10.1177/2055207619880676
Does the addition of a supportive chatbot promote user engagement with a smoking cessation app? An experimental study
resolves10.1038/nbt.3495
Digital medicine's march on chronic disease
resolves10.1001/jama.291.21.2616
The Global Burden of Chronic Diseases
resolves10.1177/1403494816641553
Catalog of 199 register-based definitions of chronic conditions
resolves10.1377/hlthaff.28.1.15
Rising Out-Of-Pocket Spending For Chronic Conditions: A Ten-Year Trend
resolves10.1016/s0022-3476(05)83414-6
Framework for identifying children who have chronic conditions: The case for a new definition
resolves10.1001/jama.288.19.2469
Patient Self-management of Chronic Disease in Primary Care
resolves10.1002/14651858.CD011682.pub2
Self-management interventions including action plans for exacerbations versus usual care in patients with chronic obstructive pulmonary disease
resolves10.1177/0706743719828977
Chatbots and Conversational Agents in Mental Health: A Review of the Psychiatric Landscape
resolves10.2196/15360
The Personalization of Conversational Agents in Health Care: Systematic Review
resolves10.1136/bmj.g7647
Preferred reporting items for systematic review and meta-analysis protocols (PRISMA-P) 2015: elaboration and explanation
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Interrater reliability: the kappa statistic
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Are Health Behavior Change Interventions That Use Online Social Networks Effective? A Systematic Review
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CONSORT 2010 Statement: updated guidelines for reporting parallel group randomised trials
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Towards a Personal Health Management Assistant
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Mobile phone-based asthma self-management aid for adolescents (mASMAA): a feasibility study
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Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial
resolves10.2196/mental.9782
Using Psychological Artificial Intelligence (Tess) to Relieve Symptoms of Depression and Anxiety: Randomized Controlled Trial
resolves10.1007/s12559-015-9352-x
Mobile Conversational Agents for Context-Aware Care Applications
resolves10.1016/j.jbi.2019.103305
Microservice chatbot architecture for chronic patient support
resolves10.3233/SHTI190444
Using an Artificial Intelligence-Based Argument Theory to Generate Automated Patient Education Dialogues for Families of Children with Juvenile Idiopathic Arthritis
resolves10.2196/12996
A Virtual Agent to Support Individuals Living With Physical and Mental Comorbidities: Co-Design and Acceptability Testing
resolves10.3390/app10072216
Medical Instructed Real-Time Assistant for Patient with Glaucoma and Diabetic Conditions
resolves10.1177/0008125619862257
Organizational Decision-Making Structures in the Age of Artificial Intelligence
resolves10.1016/j.infoandorg.2018.02.005
Working and organizing in the age of the learning algorithm
resolves10.2196/med20.2720
Health Care Social Media: Expectations of Users in a Developing Country
resolves10.2196/jmir.1923
CONSORT-EHEALTH: Improving and Standardizing Evaluation Reports of Web-based and Mobile Health Interventions
resolves10.1136/bmj.i1174
Guidelines for reporting of health interventions using mobile phones: mobile health (mHealth) evidence reporting and assessment (mERA) checklist
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Improving the Reporting Quality of Nonrandomized Evaluations of Behavioral and Public Health Interventions: The TREND Statement
resolves10.1197/jamia.M1749
The Use and Interpretation of Quasi-Experimental Studies in Medical Informatics
resolves10.1111/pai.12362
Non‐adherence in children with asthma reviewed: The need for improvement of asthma care and medical education
resolves10.1109/mdm.2017.64
A Chatbot for Psychiatric Counseling in Mental Healthcare Service Based on Emotional Dialogue Analysis and Sentence Generation
resolves10.1109/csci46756.2018.00151
A Proposal for Postpartum Support Based on Natural Language Generation Model
resolves10.2196/11510
Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: An Observational Study of Siri, Alexa, and Google Assistant
resolves10.2214/AJR.18.20224
Peering Into the Black Box of Artificial Intelligence: Evaluation Metrics of Machine Learning Methods
resolves10.1148/radiol.2017171920
Methodologic Guide for Evaluating Clinical Performance and Effect of Artificial Intelligence Technology for Medical Diagnosis and Prediction
resolves10.1148/ryai.2020200029
Checklist for Artificial Intelligence in Medical Imaging (CLAIM): A Guide for Authors and Reviewers
The 8 references without a DOI — listed, not checked
no DOI — not checkedRadziwillNBentonMEvaluating quality of chatbots and intelligent conversational agents20172020-08-30https://arxiv.org/pdf/1704.04579
no DOI — not checkedref16
no DOI — not checkedCuiLHuangSWeiFTanCDuanCZhouMSuperAgent: a customer service chatbot for e-commerce websites2020-08-30https://www.aclweb.org/anthology/P17-4017.pdf
no DOI — not checkedref21
no DOI — not checkedFadhilAA conversational interface to improve medication adherence: towards AI support in patient’s treatment20182020-08-30https://arxiv.org/pdf/1803.09844
no DOI — not checkedFadhilABeyond patient monitoring: conversational agents role in telemedicine & healthcare support for home-living elderly individuals20182020-08-30https://arxiv.org/pdf/1803.06000
no DOI — not checkedref56
no DOI — not checkedref63
What this badge says. CiteStamped means the CHECKABLE references of this work were clean at the dated check: each resolved to a known work in a public registry, and none carried a retraction notice at that time. It says nothing about the quality, findings, or importance of the work itself, and nothing about references deposited without a DOI.

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