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Online Product Reviews and the Description–Experience Gap

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Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1002/1099-0771(200101)14:1<1::aid-bdm361>3.0.co;2-nopenalex-snapshot
Social cues and verbal framing in risky choice
inferredcites →https://doi.org/10.1002/9781118468333.ch8openalex-snapshot
Decisions from Experience
inferredcites →https://doi.org/10.1002/bdm.1877openalex-snapshot
Decisions from Experience: From Monetary to Medical Gambles
inferredcites →https://doi.org/10.1002/bdm.598openalex-snapshot
The description–experience gap in risky choice: the role of sample size and experienced probabilities
inferredcites →https://doi.org/10.1002/bdm.681openalex-snapshot
Degrees of uncertainty: An overview and framework for future research on experience‐based choice
inferredcites →https://doi.org/10.1002/bdm.683openalex-snapshot
A choice prediction competition: Choices from experience and from description
inferredcites →https://doi.org/10.1002/dir.20087openalex-snapshot
Exploring the value of online product reviews in forecasting sales: The case of motion pictures
inferredcites →https://doi.org/10.1002/mar.10062openalex-snapshot
Consumer information search behavior and the internet
inferredcites →https://doi.org/10.1002/mar.20322openalex-snapshot
Toward an integrated framework for online consumer behavior and decision making process: A review
inferredcites →https://doi.org/10.1002/mar.20564openalex-snapshot
Consumer Decision Making on the Web: A Theoretical Analysis and Research Guidelines
inferredcites →https://doi.org/10.1016/0010-0285(92)90002-jopenalex-snapshot
Order effects in belief updating: The belief-adjustment model
inferredcites →https://doi.org/10.1016/j.cognition.2009.12.009openalex-snapshot
Decisions from experience: Why small samples?
inferredcites →https://doi.org/10.1016/j.cognition.2012.06.002openalex-snapshot
How choice ecology influences search in decisions from experience
inferredcites →https://doi.org/10.1016/j.cognition.2014.03.009openalex-snapshot
Fear shapes information acquisition in decisions from experience
inferredcites →https://doi.org/10.1016/j.cognition.2015.07.006openalex-snapshot
How short- and long-run aspirations impact search and choice in decisions from experience
inferredcites →https://doi.org/10.1016/j.dss.2008.04.001openalex-snapshot
Do online reviews matter? — An empirical investigation of panel data
inferredcites →https://doi.org/10.1016/j.obhdp.2008.02.001openalex-snapshot
Biased samples not mode of presentation: Re-examining the apparent underweighting of rare events in experience-based choice
inferredcites →https://doi.org/10.1016/j.tics.2009.09.004openalex-snapshot
The description–experience gap in risky choice
inferredcites →https://doi.org/10.1016/s0140-6736(94)91459-1openalex-snapshot
J-shaped relation between change in diastolic blood pressure and progression of aortic atherosclerosis
inferredcites →https://doi.org/10.1017/cbo9780511609220.014openalex-snapshot
Prospect theory: An analysis of decision under risk
inferredcites →https://doi.org/10.1023/a:1007879411489openalex-snapshot
Choice Bracketing
inferredcites →https://doi.org/10.1023/a:1007883512398openalex-snapshot
Commentary on “Choice Bracketing” by Read, Loewenstein and Rabin
inferredcites →https://doi.org/10.1037//0022-3514.51.6.1173openalex-snapshot
The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.
inferredcites →https://doi.org/10.1037/h0045106openalex-snapshot
The serial position effect of free recall.
inferredcites →https://doi.org/10.1093/acprof:oso/9780195315448.003.0116openalex-snapshot
How Estimation Can Benefit From an Imbalanced World
inferredcites →https://doi.org/10.1111/j.0956-7976.2004.00715.xopenalex-snapshot
Decisions from Experience and the Effect of Rare Events in Risky Choice
inferredcites →https://doi.org/10.1111/j.1467-8721.2007.00497.xopenalex-snapshot
Environments That Make Us Smart
inferredcites →https://doi.org/10.1111/j.1467-9280.1991.tb00174.xopenalex-snapshot
Reflections of the Environment in Memory
inferredcites →https://doi.org/10.1111/j.1467-9280.2009.02319.xopenalex-snapshot
Are Probabilities Overweighted or Underweighted When Rare Outcomes Are Experienced (Rarely)?
inferredcites →https://doi.org/10.1145/1562764.1562800openalex-snapshot
Overcoming the J-shaped distribution of product reviews
inferredcites →https://doi.org/10.1161/01.hyp.34.6.1181openalex-snapshot
J-Shaped Relation Between Blood Pressure and Stroke in Treated Hypertensives
inferredcites →https://doi.org/10.1177/0956797610387443openalex-snapshot
Information Search in Decisions From Experience
inferredcites →https://doi.org/10.1177/1059601104267619openalex-snapshot
Peer Assessment, Individual Performance, and Contribution to Group Processes
inferredcites →https://doi.org/10.1257/000282802762024700openalex-snapshot
Risk Aversion and Incentive Effects
inferredcites →https://doi.org/10.1287/mnsc.49.10.1407.17308openalex-snapshot
The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms
inferredcites →https://doi.org/10.1509/jmkg.67.2.62.18615openalex-snapshot
Cognitive Lock-In and the Power Law of Practice
inferredcites →https://doi.org/10.1509/jmkg.70.3.74openalex-snapshot
Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue
inferredcites →https://doi.org/10.1509/jmkr.43.3.345openalex-snapshot
The Effect of Word of Mouth on Sales: Online Book Reviews
inferredcites →https://doi.org/10.2307/1914185openalex-snapshot
Prospect Theory: An Analysis of Decision under Risk
inferredcites →https://doi.org/10.2307/2343133openalex-snapshot
The Foundations of Statistics.
inferredcites →https://doi.org/10.2753/mis0742-1222230207openalex-snapshot
When Online Reviews Meet Hyperdifferentiation: A Study of the Craft Beer Industry
inferredcites →https://doi.org/10.3758/bf03192720openalex-snapshot
An automated version of the operation span task
inferredcites →https://doi.org/10.3758/s13423-013-0422-3openalex-snapshot
Information overload or search-amplified risk? Set size and order effects on decisions from experience
inferredcites →https://doi.org/10.4324/9781410600004-24openalex-snapshot
FOUNDATIONS OF STATISTICS

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Differences of Opinions: How Visualizations of Uncertainty in Ratings Data Affect Choice
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Variability in Decision Strategies Across Description‐based and Experience‐based Decision Making
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Less is more: Online consumer ratings' format affects purchase intentions and processing
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Analyzing the impact of review recency on helpfulness through econometric modeling
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Instructional control in choice tasks: The relation between type of schedule and relative expected values
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How short- and long-run aspirations impact search and choice in decisions from experience
inferred← citeshttps://doi.org/10.1016/j.cognition.2020.104580openalex-snapshot
A description–experience gap in statistical intuitions: Of smart babies, risk-savvy chimps, intuitive statisticians, and stupid grown-ups
inferred← citeshttps://doi.org/10.1016/j.ijhcs.2018.05.010openalex-snapshot
The description-experience gap in the effect of warning reliability on user trust and performance in a phishing-detection context
inferred← citeshttps://doi.org/10.1016/j.im.2023.103795openalex-snapshot
How do consumers perceive and process online overall vs. individual text-based reviews? Behavioral and eye-tracking evidence
inferred← citeshttps://doi.org/10.1016/j.intmar.2017.02.002openalex-snapshot
The Presentation Format of Review Score Information Influences Consumer Preferences through the Attribution of Outlier Reviews
inferred← citeshttps://doi.org/10.1016/j.obhdp.2018.10.006openalex-snapshot
Better calibration when predicting from experience (rather than description)
inferred← citeshttps://doi.org/10.1016/j.obhdp.2020.07.003openalex-snapshot
Confidence and the description–experience distinction
inferred← citeshttps://doi.org/10.1017/9781009002042.001openalex-snapshot
Historical Review of Sampling Perspectives and Major Paradigms
inferred← citeshttps://doi.org/10.1017/9781009002042.004openalex-snapshot
In Decisions from Experience What You See Is Up to Your Sampling of the World
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Underweighting of rare events in strategic games
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Decisions from experience: Competitive search and choice in kind and wicked environments
inferred← citeshttps://doi.org/10.1027/1864-9335/a000593openalex-snapshot
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A meta-analytic review of two modes of learning and the description-experience gap.
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Predecisional information search adaptively reduces three types of uncertainty
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The Role of Memory in Distinguishing Risky Decisions from Experience and Description
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Simpler online ratings formats increase consumer trust
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Fake News Classification from Online Social Network Comments using BILSTM Deep learning Model
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Description-Experience Gap in Choice under Risk: Are Emotions Involved?
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Life and Death Decisions and COVID‐19: Investigating and Modeling the Effect of Framing, Experience, and Context on Preference Reversals in the Asian Disease Problem
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Reliability of Customer Review for Product Purchasing: A Work in Progress
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Negative Reinforcement in the Description-Experience Gap
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Pre-decisional information search adaptively reduces three types of uncertainty
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Uncovering the Anatomy of Search Without Technology
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A Description–Experience Framework of the Dynamic Response to Risk
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A normative inference approach for optimal sample sizes in decisions from experience
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People display consistent recency and primacy effects in behavior and neural activity across perceptual and value-based judgments
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