On the public citation graph
Do parasocial relationships and the quality of communication with AI shopping chatbots determine middle‐aged women consumers' continuance usage intentions?
0 signed · 193 inferred · view as graph
Inferred edges come from two machine sources: sweeps of open repository metadata (mostly SSRN and Zenodo), and a bulk OpenAlex citation snapshot. Every row below is labelled with the one it came from. Neither is a complete citation index — absence here is not evidence of absence.
Is this your work? Sign in with ORCID and put your name on the
claims that are yours.
Reference health. See whether every reference in this work resolves to a
known work and none has been retracted — and get a dated CiteStamped
badge you can embed.
What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
inferredcites →https://doi.org/10.1002/mar.20411openalex-snapshot
Older consumers' Tv home shopping: Loneliness, parasocial interaction, and perceived convenience
inferredcites →https://doi.org/10.1002/mar.21094openalex-snapshot
Understanding cross‐product purchase intention in an IT brand extension context
inferredcites →https://doi.org/10.1002/mar.21192openalex-snapshot
Okay, Google!: An empirical study on voice assistants on consumer engagement and loyalty
inferredcites →https://doi.org/10.1007/978-981-15-1564-4_26openalex-snapshot
Customer Acceptance of Shopping-Assistant Chatbots
inferredcites →https://doi.org/10.1007/s11948-019-00172-6openalex-snapshot
Can a Robot Be a Good Colleague?
inferredcites →https://doi.org/10.1007/s13347-019-00378-3openalex-snapshot
In AI We Trust Incrementally: a Multi-layer Model of Trust to Analyze Human-Artificial Intelligence Interactions
inferredcites →https://doi.org/10.1016/j.chb.2015.02.026openalex-snapshot
Real conversations with artificial intelligence: A comparison between human–human online conversations and human–chatbot conversations
inferredcites →https://doi.org/10.1016/j.chb.2016.07.003openalex-snapshot
Differences in perceptions of communication quality between a Twitterbot and human agent for information seeking and learning
inferredcites →https://doi.org/10.1016/j.chb.2016.11.061openalex-snapshot
Service quality, satisfaction, stickiness, and usage intentions: An exploratory evaluation in the context of WeChat services
inferredcites →https://doi.org/10.1016/j.chb.2021.106747openalex-snapshot
Investigating managers' understanding of chatbots in the Korean financial industry
inferredcites →https://doi.org/10.1016/j.future.2018.01.055openalex-snapshot
In the shades of the uncanny valley: An experimental study of human–chatbot interaction
inferredcites →https://doi.org/10.1016/j.futures.2015.06.006openalex-snapshot
Scenarios as a scholarly methodology to produce “interesting research”
inferredcites →https://doi.org/10.1016/j.ijhm.2014.05.004openalex-snapshot
A scenario-based experiment and a field study: A comparative examination for service failure and recovery
inferredcites →https://doi.org/10.1016/j.ijinfomgt.2015.11.002openalex-snapshot
Exploring consumers’ impulse buying behavior on social commerce platform: The role of parasocial interaction
inferredcites →https://doi.org/10.1016/j.intmar.2013.12.003openalex-snapshot
Fostering Consumer–Brand Relationships in Social Media Environments: The Role of Parasocial Interaction
inferredcites →https://doi.org/10.1016/j.jbusres.2016.04.171openalex-snapshot
YouTube vloggers' influence on consumer luxury brand perceptions and intentions
inferredcites →https://doi.org/10.1016/j.jbusres.2018.10.004openalex-snapshot
Chatbot e-service and customer satisfaction regarding luxury brands
inferredcites →https://doi.org/10.1016/j.jretai.2007.03.009openalex-snapshot
Effects of online communication practices on consumer perceptions of performance uncertainty for search and experience goods
inferredcites →https://doi.org/10.1016/j.jretai.2016.02.002openalex-snapshot
The Effectiveness of E-tailers’ Communication Practices in Stimulating Sales of Niche versus Popular Products
inferredcites →https://doi.org/10.1016/j.jretconser.2020.102096openalex-snapshot
Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis
inferredcites →https://doi.org/10.1016/j.jretconser.2020.102176openalex-snapshot
Chatbots in retailers’ customer communication: How to measure their acceptance?
inferredcites →https://doi.org/10.1016/j.jretconser.2020.102207openalex-snapshot
Shopping intention at AI-powered automated retail stores (AIPARS)
inferredcites →https://doi.org/10.1016/j.techsoc.2020.101280openalex-snapshot
Understanding the attitude and intention to use smartphone chatbots for shopping
inferredcites →https://doi.org/10.1016/j.tele.2016.03.006openalex-snapshot
Once a user, always a user: Enablers and inhibitors of continuance intention of mobile social networking sites
inferredcites →https://doi.org/10.1016/j.tele.2017.01.005openalex-snapshot
The use of mobile technology for online shopping and entertainment among older adults in Finland
inferredcites →https://doi.org/10.1016/j.tele.2018.03.019openalex-snapshot
What drives purchase intention on Airbnb? Perspectives of consumer reviews, information quality, and media richness
inferredcites →https://doi.org/10.1016/j.tele.2020.101473openalex-snapshot
I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents
inferredcites →https://doi.org/10.1016/s0148-2963(03)00160-7openalex-snapshot
Reassessing the pleasures of store shopping
inferredcites →https://doi.org/10.1016/s0167-9236(01)00111-7openalex-snapshot
An empirical analysis of the antecedents of electronic commerce service continuance
inferredcites →https://doi.org/10.1037/0021-9010.88.5.879openalex-snapshot
Common method biases in behavioral research: A critical review of the literature and recommended remedies.
inferredcites →https://doi.org/10.1037/a0030938openalex-snapshot
Committed to Oprah, Homer, or House: Using the investment model to understand parasocial relationships.
inferredcites →https://doi.org/10.1037/h0026483openalex-snapshot
Some determinants of communication accuracy.
inferredcites →https://doi.org/10.1057/jibs.2009.88openalex-snapshot
From the Editors: Common method variance in international business research
inferredcites →https://doi.org/10.1080/00221325.2010.483700openalex-snapshot
Adolescent Girls' Parasocial Interactions With Media Figures
inferredcites →https://doi.org/10.1080/00332747.1956.11023049openalex-snapshot
Mass Communication and Para-Social Interaction
inferredcites →https://doi.org/10.1080/0144929x.2018.1514425openalex-snapshot
‘The bot predicted rain, grab an umbrella’: few perceived differences in communication quality of a weather Twitterbot versus professional and amateur meteorologists
inferredcites →https://doi.org/10.1080/0144929x.2020.1743362openalex-snapshot
Trust me, if you can: a study on the factors that influence consumers’ purchase intention triggered by chatbots based on brain image evidence and self-reported assessments
inferredcites →https://doi.org/10.1080/0267257x.2019.1687571openalex-snapshot
Siri, Alexa, and other digital assistants: a study of customer satisfaction with artificial intelligence applications
inferredcites →https://doi.org/10.1080/08838159609364360openalex-snapshot
Children's wishful identification and parasocial interaction with favorite television characters
inferredcites →https://doi.org/10.1080/0965254x.2020.1740766openalex-snapshot
Engagement with chatbots versus augmented reality interactive technology in e-commerce
inferredcites →https://doi.org/10.1080/10510974.2020.1725082openalex-snapshot
A Bot and a Smile: Interpersonal Impressions of Chatbots and Humans Using Emoji in Computer-mediated Communication
inferredcites →https://doi.org/10.1080/10705511.2014.950896openalex-snapshot
A New Strategy for Testing Structural Equation Models
inferredcites →https://doi.org/10.1080/15332861.2016.1256749openalex-snapshot
Determinants of App Stores Continuance Behavior: A PLS Path Modelling Approach
inferredcites →https://doi.org/10.1080/1743727x.2015.1005806openalex-snapshot
A primer on partial least squares structural equation modeling (PLS-SEM)
inferredcites →https://doi.org/10.1080/17482798.2015.1127839openalex-snapshot
Children’s future parasocial relationships with media characters: the age of intelligent characters
inferredcites →https://doi.org/10.1086/674199openalex-snapshot
Overindividuation in Gift Giving: Shopping for Multiple Recipients Leads Givers to Choose Unique but Less Preferred Gifts
inferredcites →https://doi.org/10.1089/cpb.2008.0289openalex-snapshot
Parasocial Interaction with My Avatar: Effects of Interdependent Self-Construal and the Mediating Role of Self-Presence in an Avatar-Based Console Game, Wii
inferredcites →https://doi.org/10.1093/ct/qty032openalex-snapshot
Theorizing Development of Parasocial Engagement
inferredcites →https://doi.org/10.1093/hcr/hqy003openalex-snapshot
Vicariously Experiencing Parasocial Intimacy with Public Figures Through Observations of Interactions on Social Media
inferredcites →https://doi.org/10.1093/jcmc/zmz026openalex-snapshot
Rise of Machine Agency: A Framework for Studying the Psychology of Human–AI Interaction (HAII)
inferredcites →https://doi.org/10.1093/jcr/ucx105openalex-snapshot
Consumer and Object Experience in the Internet of Things: An Assemblage Theory Approach
inferredcites →https://doi.org/10.1108/ijchm-08-2020-0873openalex-snapshot
The role of parasocial relationship in social media marketing: testing a model among baby boomers
inferredcites →https://doi.org/10.1108/ijrdm-12-2019-0406openalex-snapshot
Millennials' attitude toward chatbots: an experimental study in a social relationship perspective
inferredcites →https://doi.org/10.1108/imds-05-2017-0214openalex-snapshot
Understanding adoption of intelligent personal assistants
inferredcites →https://doi.org/10.1108/josm-12-2014-0325openalex-snapshot
Is more customer control of services always better?
inferredcites →https://doi.org/10.1108/jsbed-02-2012-0017openalex-snapshot
Time-based competence and performance: an empirical analysis
inferredcites →https://doi.org/10.1108/rr-01-2018-0016openalex-snapshot
Encyclopedia of Information Science and Technology
inferredcites →https://doi.org/10.1109/cbi.2019.00052openalex-snapshot
The Potential of Chatbots: Analysis of Chatbot Conversations
inferredcites →https://doi.org/10.1111/ajps.12396openalex-snapshot
No Harm in Checking: Using Factual Manipulation Checks to Assess Attentiveness in Experiments
inferredcites →https://doi.org/10.1111/j.1365-2575.2007.00238.xopenalex-snapshot
Examining the integrated influence of fairness and quality on learners’ satisfaction and Web‐based learning continuance intention
inferredcites →https://doi.org/10.1177/002224299405800302openalex-snapshot
The Commitment-Trust Theory of Relationship Marketing
inferredcites →https://doi.org/10.1177/002224378001700405openalex-snapshot
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
inferredcites →https://doi.org/10.1177/002224378101800313openalex-snapshot
Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics
inferredcites →https://doi.org/10.1177/0093650219886516openalex-snapshot
The Impact of Moral Expectancy Violations on Audiences’ Parasocial Relationships With Movie Heroes and Villains
inferredcites →https://doi.org/10.1177/0093650219900632openalex-snapshot
The Development and Influence of Parasocial Relationships With Television Characters: A Longitudinal Experimental Test of Prejudice Reduction Through Parasocial Contact
inferredcites →https://doi.org/10.1177/01461672952110008openalex-snapshot
Unrealistic Optimism: Self-Enhancement or Person Positivity?
inferredcites →https://doi.org/10.1177/1354856517736976openalex-snapshot
YouTube celebrities and parasocial interaction: Using feedback channels in mediatized relationships
inferredcites →https://doi.org/10.1177/135910457000100301openalex-snapshot
Back-Translation for Cross-Cultural Research
inferredcites →https://doi.org/10.1177/1461444814554898openalex-snapshot
Avatars are (sometimes) people too: Linguistic indicators of parasocial and social ties in player–avatar relationships
inferredcites →https://doi.org/10.1177/1461444819858691openalex-snapshot
Artificial intelligence and communication: A Human–Machine Communication research agenda
inferredcites →https://doi.org/10.1177/1948550617722835openalex-snapshot
From Apprentice to President
inferredcites →https://doi.org/10.1207/s1532785xmep0403_04openalex-snapshot
Parasocial Interaction: A Review of the Literature and a Model for Future Research
inferredcites →https://doi.org/10.1207/s15506878jobem4404_7openalex-snapshot
Impact of Motivation, Attraction, and Parasocial Interaction on Talk Radio listening
inferredcites →https://doi.org/10.1287/mnsc.1060.0597openalex-snapshot
Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research
inferredcites →https://doi.org/10.1504/ijmc.2013.056956openalex-snapshot
Para-social relationships and continuous use of mobile devices
inferredcites →https://doi.org/10.15830/amj.2017.18.4.139openalex-snapshot
Television Shopping at Home to Alleviate Loneliness Among Older Consumers
inferredcites →https://doi.org/10.2147/prbm.s301286openalex-snapshot
How Emotional Interaction Affects Purchase Intention in Social Commerce: The Role of Perceived Usefulness and Product Type
inferredcites →https://doi.org/10.2307/3857568openalex-snapshot
Scenarios in Business Ethics Research: Review, Critical Assessment, and Recommendations
inferredcites →https://doi.org/10.4018/irmj.2017040102openalex-snapshot
The Impact of EWOM Referral, Celebrity Endorsement, and Information Quality on Purchase Decision
inferredcites →https://doi.org/10.4135/9781483348957openalex-snapshot
How to Measure Survey Reliability and Validity
inferredcites →https://doi.org/10.4324/9781315387185openalex-snapshot
The Culture of AI: Everyday Life and the Digital Revolution
inferredcites →https://doi.org/10.5325/jpoststud.3.1.0005openalex-snapshot
The Philosophical Case for Robot Friendship
inferredcites →https://doi.org/10.5762/kais.2011.12.12.5601openalex-snapshot
Digital Divide in Internet Access and Internet Usage in Korea
What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
inferred← citeshttps://doi.org/10.2139/ssrn.4799895openalex-extracted
Chatbot Service: An Integrated Framework of the Customer Journey and Experiential Quality
inferred← citeshttps://doi.org/10.1002/cb.2195openalex-snapshot
Tomeito or Tomahto: Exploring consumer's accent and their engagement with artificially intelligent interactive voice assistants
inferred← citeshttps://doi.org/10.1002/cb.2201openalex-snapshot
The effect of artificial intelligence (AI) robot characteristics and dialectical thinking on AI robot adoption intention
inferred← citeshttps://doi.org/10.1002/cb.2228openalex-snapshot
Expectations and beyond: The nexus of AI instrumentality and brand credibility in voice assistant retention using extended expectation‐confirmation model
inferred← citeshttps://doi.org/10.1002/cb.2233openalex-snapshot
Artificial intelligence consumer behavior: A hybrid review and research agenda
inferred← citeshttps://doi.org/10.1002/cb.2506openalex-snapshot
The Influence of Contextual Bias on Consumers' Usage Intention in Smart Services: The Moderating Effect of Anthropomorphism
inferred← citeshttps://doi.org/10.1002/cb.70029openalex-snapshot
Emotional Responses to Digital Resurrections: Consumer Reactions to AI ‐Generated Dead Celebrity Endorsements
inferred← citeshttps://doi.org/10.1002/cb.70148openalex-snapshot
Honoring the Value of Biocultural Heritage Stores: The Combined Role of Authenticity, Tradition, and Ethnocentrism
inferred← citeshttps://doi.org/10.1002/cb.70181openalex-snapshot
Building Relationships With the Empathetic Chatbots: The Effect of Chatbot Empathy on Consumer Well‐Being
inferred← citeshttps://doi.org/10.1002/jtr.70200openalex-snapshot
ChatGPT and Travel: Examining the Relationship Between Choice Attributes, Positive Emotions, Satisfaction, and Behavioral Intention
inferred← citeshttps://doi.org/10.1007/978-3-031-94184-9_3openalex-snapshot
How AI Shopping Assistants’ Interactivity Affects Consumers’ Intention to Accept Product Recommendation: The Boundary Condition of Need for Cognition
inferred← citeshttps://doi.org/10.1007/978-3-031-97419-9_5openalex-snapshot
Modern Tools in Fashion Retailing and Consumer Perspective
inferred← citeshttps://doi.org/10.1007/978-981-95-9430-6_3openalex-snapshot
Research Model and Hypothesis Development
inferred← citeshttps://doi.org/10.1007/978-981-97-5400-7_22openalex-snapshot
AI-Driven Chatbots in Halal Marketing Communication—Challenges and Opportunities
inferred← citeshttps://doi.org/10.1007/s10660-022-09662-5openalex-snapshot
How to increase consumer intention to use Chatbots? An empirical analysis of hedonic and utilitarian motivations on social presence and the moderating effects of fear across generations
inferred← citeshttps://doi.org/10.1007/s11135-025-02103-zopenalex-snapshot
Past, present, and future of social commerce: a bibliometric analysis
inferred← citeshttps://doi.org/10.1007/s12144-024-06809-5openalex-snapshot
How loneliness leads to the conversational AI usage intention: the roles of anthropomorphic interface, para-social interaction
inferred← citeshttps://doi.org/10.1007/s43681-026-01352-4openalex-snapshot
From algorithmic assistance to ethical engagement: a mixed-method investigation of AI-enhanced retail technologies and consumer trust formation
inferred← citeshttps://doi.org/10.1007/s44163-025-00465-9openalex-snapshot
Bridging the gap: AI-powered FinTech and its impact on financial inclusion and financial well-being
inferred← citeshttps://doi.org/10.1007/s44382-026-00025-4openalex-snapshot
Synthesizing agendas: mapping the transformative potential of generative AI for agenda setting effects
inferred← citeshttps://doi.org/10.1016/j.actpsy.2025.106081openalex-snapshot
Technological innovations in online travel agencies: How chatbots and blockchain influence tourists' impulse buying behavior
inferred← citeshttps://doi.org/10.1016/j.chb.2023.107681openalex-snapshot
Finding love in online games: Social interaction, parasocial phenomenon, and in-game purchase intention of female game players
inferred← citeshttps://doi.org/10.1016/j.chbah.2026.100303openalex-snapshot
A mediated investigation into the impact of personalised content recommendations on experiential outcomes with Snapchat's [My AI] chatbot
inferred← citeshttps://doi.org/10.1016/j.chbah.2026.100323openalex-snapshot
Parasocial relationships with artificial intelligence (AI): A systematic review of benefits and risks
inferred← citeshttps://doi.org/10.1016/j.emj.2025.06.002openalex-snapshot
Humanoid robotics and agentic AI: reframing management theories and future research directions
inferred← citeshttps://doi.org/10.1016/j.ijinfomgt.2023.102721openalex-snapshot
The dark side of virtual agents: Ohhh no!
inferred← citeshttps://doi.org/10.1016/j.ijinfomgt.2024.102767openalex-snapshot
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective
inferred← citeshttps://doi.org/10.1016/j.jbusres.2024.114984openalex-snapshot
The AI-authorship effect: Understanding authenticity, moral disgust, and consumer responses to AI-generated marketing communications
inferred← citeshttps://doi.org/10.1016/j.jretconser.2025.104325openalex-snapshot
Sincerity or incompetence? The double-edged sword effect of sadness expression in chatbots service failure
inferred← citeshttps://doi.org/10.1016/j.jretconser.2026.104784openalex-snapshot
Should AI express emotion? Mitigating the negative effect of AI emotional expression on usage intention
inferred← citeshttps://doi.org/10.1016/j.jretconser.2026.104795openalex-snapshot
The relational power of friendly AI shopping assistants: A serial mediation model of sense of care, reliance, and stickiness intention
inferred← citeshttps://doi.org/10.1016/j.jretconser.2026.104876openalex-snapshot
Hierarchical mechanisms of consumer adoption of AI-powered shopping guides: An integrated ISM, fuzzy DEMATEL, and Bayesian Network approach
inferred← citeshttps://doi.org/10.1016/j.techfore.2024.123806openalex-snapshot
Examining chatbot usage intention in a service encounter: Role of task complexity, communication style, and brand personality
inferred← citeshttps://doi.org/10.1016/j.techsoc.2026.103578openalex-snapshot
How metaverse influencers shape electronic word-of-mouth: Credibility, attractiveness, and parasocial relationships across cultures and gender
inferred← citeshttps://doi.org/10.1038/s41598-025-06490-zopenalex-snapshot
Exploring the varying effects of chatbot service quality dimensions on customer intentions to switch service agents
inferred← citeshttps://doi.org/10.1057/s41270-023-00278-8openalex-snapshot
The influence of brand credibility and brand loyalty on customer satisfaction and continued use intention in new voice assistance services based on AI
inferred← citeshttps://doi.org/10.1057/s41599-025-05577-2openalex-snapshot
Modes of asking as switches: prompt-driven inconsistency in ChatGPT’s gender equality perspective outputs
inferred← citeshttps://doi.org/10.1080/0144929x.2025.2485401openalex-snapshot
Sociable robots or focused speakers? Transforming customer experience with communication style and embodiment type in smart home devices adoption
inferred← citeshttps://doi.org/10.1080/0144929x.2025.2551579openalex-snapshot
How do virtual influencers drive impulsive buying behaviour in e-commerce live streaming: the effects of parasocial relationship and influencer-product fit
inferred← citeshttps://doi.org/10.1080/0144929x.2026.2633776openalex-snapshot
Expression or suppression: the double-edged sword effect of algorithmic management systems on service provider performance on digital gig platforms
inferred← citeshttps://doi.org/10.1080/02650487.2025.2541505openalex-snapshot
The importance of human interactivity in artificial intelligence use in advertising: development of a new scale
inferred← citeshttps://doi.org/10.1080/02650487.2025.2576961openalex-snapshot
The peril of perfection: how consumer power diminishes brand attitudes toward flawless virtual influencers
inferred← citeshttps://doi.org/10.1080/08874417.2025.2456750openalex-snapshot
Consumers’ Intentions to Use AI Chatbots on Online Shopping Platforms
inferred← citeshttps://doi.org/10.1080/08874417.2026.2638467openalex-snapshot
Impact of data breaches on user intentions toward GenAI bots
inferred← citeshttps://doi.org/10.1080/09593969.2025.2584247openalex-snapshot
Exploring the tapestry of the Technology Acceptance Model in retail through a bibliometric investigation
inferred← citeshttps://doi.org/10.1080/09593969.2026.2617242openalex-snapshot
Alexa … how user gratifications shape continuance intention to use voice commerce? Testing a moderated mediation model
inferred← citeshttps://doi.org/10.1080/09593969.2026.2713583openalex-snapshot
Beyond transactions: engagement with generative AI chatbots and retail channel choice
inferred← citeshttps://doi.org/10.1080/10447318.2022.2129277openalex-snapshot
Social Presence and Imagery Processing as Predictors of Chatbot Continuance Intention in Human-AI-Interaction
inferred← citeshttps://doi.org/10.1080/10447318.2022.2144126openalex-snapshot
Impact of Live Chat Service Quality on Behavioral Intentions and Relationship Quality: A Meta-Analysis
inferred← citeshttps://doi.org/10.1080/10447318.2024.2306438openalex-snapshot
The Mediating Role of Parasocial Relationship in Customer Services Chatbots Among Millennials and Gen Z Population
inferred← citeshttps://doi.org/10.1080/10447318.2024.2311971openalex-snapshot
Enhancing User Experience With a Generative AI Chatbot
inferred← citeshttps://doi.org/10.1080/10447318.2025.2601278openalex-snapshot
Reconstructing Cognitive Sovereignty in the Era of Generative AI: A Mixed-Methods Study on User Correction of AI-Generated Misinformation
inferred← citeshttps://doi.org/10.1080/10548408.2024.2364336openalex-snapshot
Tourist acceptance of ChatGPT in travel services: the mediating role of parasocial interaction
inferred← citeshttps://doi.org/10.1080/13527266.2025.2508181openalex-snapshot
Integrating artificial intelligence and consumer behavior: Insights and directions from a hybrid systematic literature review
inferred← citeshttps://doi.org/10.1080/13683500.2025.2472289openalex-snapshot
Virtual tours: the effect of artificial intelligence and intelligent virtual environments on behavioral intention toward the tour and the tourist destination
inferred← citeshttps://doi.org/10.1080/13683500.2025.2528112openalex-snapshot
Feeling younger and preferring variety: the influence of subjective age on variety-seeking intentions in travel choices
inferred← citeshttps://doi.org/10.1080/15332861.2024.2375965openalex-snapshot
From Exclusion to Connection: The Role of Anthropomorphic Chatbots in Shaping Customer Responses Post-Social Exclusion
inferred← citeshttps://doi.org/10.1080/19368623.2026.2683829openalex-snapshot
From psychological empowerment to human-AI rapport: how Artificial Intelligence Social Responsibility enhances consumer well-being in hospitality
inferred← citeshttps://doi.org/10.1080/21639159.2026.2622304openalex-snapshot
Exploring drivers of brand loyalty in luxury e-commerce: The role of AI chatbots
inferred← citeshttps://doi.org/10.1108/ajim-03-2025-0139openalex-snapshot
Investigating the factors raising customers concern to continue using AI-supported customer care services of banks: a hybrid SEM-ANN approach
inferred← citeshttps://doi.org/10.1108/apjml-06-2024-0778openalex-snapshot
How does AI technological uncertainty affect continuance usage intention of Voice AI Assistants? A valance-based framework
inferred← citeshttps://doi.org/10.1108/dts-04-2025-0082openalex-snapshot
How technology readiness influences behavioral and purchasing intention: serial multiple mediating role of attitude toward AI and AI-driven consumer chatbot experience
inferred← citeshttps://doi.org/10.1108/ebhrm-01-2026-0041openalex-snapshot
How transformational leadership fosters thriving at work: the roles of agentic work behaviours and heedful relating
inferred← citeshttps://doi.org/10.1108/idd-11-2023-0132openalex-snapshot
Chatbot integration for online shopping: a bibliometric review and future research agenda
inferred← citeshttps://doi.org/10.1108/ijoa-07-2023-3841openalex-snapshot
Engaging the disengaged: the role of workplace spirituality on millennials’ work engagement
inferred← citeshttps://doi.org/10.1108/ijrdm-03-2025-0158openalex-snapshot
Social and psychological factors in AI chatbot trust-building
inferred← citeshttps://doi.org/10.1108/imds-07-2023-0517openalex-snapshot
Understanding the effects of socialness and color complexity in listing images on crowdfunding behavior
inferred← citeshttps://doi.org/10.1108/intr-02-2024-0149openalex-snapshot
Speak and shop! Transforming retail experience with AI voice assistants
inferred← citeshttps://doi.org/10.1108/jcm-04-2024-6806openalex-snapshot
Anthropomorphism and transparency interplay on consumer behaviour in generative AI-driven marketing communication
inferred← citeshttps://doi.org/10.1108/jeim-10-2025-1081openalex-snapshot
The effects of AI-powered chatbot communication quality on consumer purchase intention: the mediating role of brand elements and consumer–brand relationships
inferred← citeshttps://doi.org/10.1108/jfmm-02-2025-0081openalex-snapshot
Does AI chatbot really benefit fashion consumption: empirical evidence from various online customer service
inferred← citeshttps://doi.org/10.1108/jhtt-12-2024-0862openalex-snapshot
Dual-process trust formation in travel chatbots: a heuristic-systematic model of cognitive and affective pathways
inferred← citeshttps://doi.org/10.1108/jsm-08-2025-0525openalex-snapshot
From self-motivated trials to risk-taking: how older consumers change after engaging with innovative technologies
inferred← citeshttps://doi.org/10.1108/jsm-09-2023-0320openalex-snapshot
Investigating the role of metaverse influencers’ attributes for the next generation of services
inferred← citeshttps://doi.org/10.1108/jstp-03-2023-0108openalex-snapshot
AI credibility and consumer-AI experiences: a conceptual framework
inferred← citeshttps://doi.org/10.1108/oir-06-2024-0375openalex-snapshot
“Talk to me, I’m secure”: investigating information disclosure to AI chatbots in the context of privacy calculus
inferred← citeshttps://doi.org/10.1108/tr-01-2024-0027openalex-snapshot
Using generative artificial intelligence (ChatGPT) for travel purposes: parasocial interaction and tourists’ continuance intention
inferred← citeshttps://doi.org/10.1109/iccms69991.2026.11642771openalex-snapshot
Technology-Behavior Duality in User Acceptance of AI Shopping Assistants: Characteristics and Influencing Factors
inferred← citeshttps://doi.org/10.1109/iipem65914.2025.11548294openalex-snapshot
Leveraging AI-Driven Social Media Recommendation Systems to Promote Rational Decision-Making in Impulse Goods Purchases
inferred← citeshttps://doi.org/10.1111/ijcs.70038openalex-snapshot
From Parasocial Interaction to Parasocial Relationship: A Review and Research Agenda
inferred← citeshttps://doi.org/10.1111/ijcs.70159openalex-snapshot
The Voice of Commerce: A Systematic Review and Integrative Framework for Digital Voice Assistants
inferred← citeshttps://doi.org/10.1111/ijcs.70237openalex-snapshot
Virtual Influencer and User Engagement: A Systematic Review and Future Research Agenda
inferred← citeshttps://doi.org/10.1111/joca.70034openalex-snapshot
The Dark Side of AI in Insurance: A Systematic Review of Mechanisms Linking AI Design Features to Consumer Harm
inferred← citeshttps://doi.org/10.1145/3544548.3580794openalex-snapshot
AI Knowledge: Improving AI Delegation through Human Enablement
inferred← citeshttps://doi.org/10.1177/0958305x251343056openalex-snapshot
Simulating conversations with nature: The effects of an environment-anthropomorphic chatbot on climate attitudes and intentions
inferred← citeshttps://doi.org/10.1177/20501579241257907openalex-snapshot
Getting hooked on mobile games: Strengthening purchase intentions towards mobile games using investment model and parasocial interactions
inferred← citeshttps://doi.org/10.21203/rs.3.rs-2712643/v1openalex-snapshot
Factors affecting usage intention of PMDs in South Korea: S-O-R theory and the mediating effect
inferred← citeshttps://doi.org/10.21203/rs.3.rs-9008587/v1openalex-snapshot
Are Professionals also influenced by AI to Make Impulse Buying? A Dual-System Cognitive Process of Sports-Specialised Customers
inferred← citeshttps://doi.org/10.21608/msamsj.2024.265212.1054openalex-snapshot
AI -ChatGPT Usage Among Users: Factors Affecting Intentions to Use and the Moderating Effect of Privacy Concerns
inferred← citeshttps://doi.org/10.22139/jobs.1679464openalex-snapshot
Üretken Yapay Zekâ Kabulünü Etkileyen Faktörler: Enerji Sektörü Çalışanları Üzerine Bir Araştırma
inferred← citeshttps://doi.org/10.25259/jaes_9_2025openalex-snapshot
The Effect of Artificial Intelligence on Organisational Creativity and Performance Within Electronic Commerce Businesses
inferred← citeshttps://doi.org/10.26599/gjms.2024.9330014openalex-snapshot
Interface Effects of ChatGPT:Do Parasocial Interaction Experiences Reduce the Willingness to Accept Technology in Attachment Avoidant Individuals?
inferred← citeshttps://doi.org/10.31123/akil.1709303openalex-snapshot
Who am I talking to?: Memory of Chatbots and Personalized Chat Interaction
inferred← citeshttps://doi.org/10.31893/multiscience.2026201openalex-snapshot
Human AI communication (HA-C): Transforming the role of technology in human interaction
inferred← citeshttps://doi.org/10.33554/riv.18.2.2154openalex-snapshot
Interacción turista-chatbot en destinos turísticos: una revisión exhaustiva
inferred← citeshttps://doi.org/10.3389/fpsyg.2026.1723503openalex-snapshot
Human-AI attachment: how humans develop intimate relationships with AI
inferred← citeshttps://doi.org/10.3389/fpsyg.2026.1931206openalex-snapshot
The impact of AI chatbot service quality on consumer purchase intention: the cognitive and affective mediating mechanisms
inferred← citeshttps://doi.org/10.3390/app15105334openalex-snapshot
A Study on Factors Affecting the Continuance Usage Intention of Social Robots with Episodic Memory: A Stimulus–Organism–Response Perspective
inferred← citeshttps://doi.org/10.3390/jtaer19040142openalex-snapshot
Business and Customer-Based Chatbot Activities: The Role of Customer Satisfaction in Online Purchase Intention and Intention to Reuse Chatbots
inferred← citeshttps://doi.org/10.3390/jtaer21050146openalex-snapshot
Dual Customer Responses to AI Chatbots in Online Shopping: An Integrated AIDUA–SOR Framework
inferred← citeshttps://doi.org/10.3390/su16104210openalex-snapshot
Impact of Anthropomorphic Design on User Sentiment and Sustained Use Intention towards Household Healthcare
inferred← citeshttps://doi.org/10.4018/978-1-6684-7659-8.ch010openalex-snapshot
Redefining Management With Advent of Artificial Intelligence in the Current Business World
inferred← citeshttps://doi.org/10.4018/979-8-3693-1155-4.ch012openalex-snapshot
Proposal of a Structural Model to Analyze the Impact of Brand Trust on Consumer Adoption and Behavior With Chatbots
inferred← citeshttps://doi.org/10.4018/979-8-3693-1239-1.ch001openalex-snapshot
Investigating the Service Quality of Chatbots on Telecom Service Providers' Websites and Apps
inferred← citeshttps://doi.org/10.4018/jgim.386018openalex-snapshot
Assessing How the “Humanness” of Smart Voice Assistants (SVAs) Drives Consumer Satisfaction and Purchase Intent
inferred← citeshttps://doi.org/10.4018/joeuc.328089openalex-snapshot
Determinants Affecting Consumer Trust in Communication With AI Chatbots
inferred← citeshttps://doi.org/10.54471/iqtishoduna.v13i1.2364openalex-snapshot
Exploring Small and Medium Enterprises' Intention to Adopt AI - Powered Chatbots in Halal Marketing Communications
inferred← citeshttps://doi.org/10.61506/01.00393openalex-snapshot
Integrating Qualitative and Quantitative Approaches: The Impact of AI Design on Consumer Perception and Buying Behavior in the FMCG Sector
inferred← citeshttps://doi.org/10.61838/kman.aitech.1.3.5openalex-snapshot
Experiences of Freelancers with AI and Chatbots
Editorial review for independent work. ICSAC — the Institute for Complexity
Science and Advanced Computing — runs a structured editorial panel for researchers
publishing outside journals, and publishes on CiteStamp rails. Submission is free
and goes through ORCID: icsacinstitute.org/submit.