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Consumer perceptions of online shopping environments: A gestalt approach

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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1002/dir.1013openalex-snapshot
Characteristics of virtual experience in electronic commerce: A protocol analysis
inferredcites →https://doi.org/10.1002/dir.20083openalex-snapshot
Factors affecting consumer use of the Internet for information search
inferredcites →https://doi.org/10.1002/mar.10064openalex-snapshot
Empirical testing of a model of online store atmospherics and shopper responses
inferredcites →https://doi.org/10.1002/mar.20000openalex-snapshot
The effect of information overload on consumer choice quality in an on‐line environment
inferredcites →https://doi.org/10.1002/mar.20049openalex-snapshot
Guest editorial: Experiments in e‐commerce
inferredcites →https://doi.org/10.1002/mar.20050openalex-snapshot
The role of sensation seeking and need for cognition on Web‐site evaluations: A resource‐matching perspective
inferredcites →https://doi.org/10.1002/mar.20079openalex-snapshot
For fun and profit: Hedonic value from image interactivity and responses toward an online store
inferredcites →https://doi.org/10.1002/mar.20119openalex-snapshot
Herding in online product choice
inferredcites →https://doi.org/10.1002/mar.20204openalex-snapshot
The effects of visual and verbal information on attitudes and purchase intentions in internet shopping
inferredcites →https://doi.org/10.1002/mar.20230openalex-snapshot
Can consumers recognize misleading advertising content in a media rich online environment?
inferredcites →https://doi.org/10.1007/978-1-4612-4964-1_1openalex-snapshot
The Elaboration Likelihood Model of Persuasion
inferredcites →https://doi.org/10.1007/978-3-319-11885-7_129openalex-snapshot
Developing a Scale to Measure the Perceived Quality of an Internet Shopping Site (PQISS)
inferredcites →https://doi.org/10.1007/bf02723327openalex-snapshot
On the Evaluation of Structural Equation Models
inferredcites →https://doi.org/10.1007/bf02723412openalex-snapshot
The Influence of Type of Advertisement, Price, and Source Credibility on Perceived Quality
inferredcites →https://doi.org/10.1007/bf02726349openalex-snapshot
Extending the Concept of Shopping: An Investigation of Browsing Activity
inferredcites →https://doi.org/10.1007/s10115-002-8193-6openalex-snapshot
Evaluating Interface Esthetics
inferredcites →https://doi.org/10.1016/j.ijinfomgt.2006.09.001openalex-snapshot
The roles of habit and web site quality in e-commerce
inferredcites →https://doi.org/10.1016/j.im.2003.07.002openalex-snapshot
Dimensional hierarchy of retail website quality
inferredcites →https://doi.org/10.1016/j.im.2004.06.003openalex-snapshot
Web performance scale
inferredcites →https://doi.org/10.1016/j.im.2008.11.002openalex-snapshot
Designing usable online stores: A landscape preference perspective
inferredcites →https://doi.org/10.1016/j.jbusres.2004.06.003openalex-snapshot
Consumers' decision-making process and their online shopping behavior: a clickstream analysis
inferredcites →https://doi.org/10.1016/j.jbusres.2005.10.004openalex-snapshot
eWOM: The impact of customer-to-customer online know-how exchange on customer value and loyalty
inferredcites →https://doi.org/10.1016/j.jbusres.2007.11.017openalex-snapshot
Information direction, website reputation and eWOM effect: A moderating role of product type
inferredcites →https://doi.org/10.1016/j.jbusres.2008.01.018openalex-snapshot
The effect of web interface features on consumer online purchase intentions
inferredcites →https://doi.org/10.1016/j.jbusres.2008.06.016openalex-snapshot
Consumer e-shopping acceptance: Antecedents in a technology acceptance model
inferredcites →https://doi.org/10.1016/s0022-4359(00)00035-xopenalex-snapshot
E-satisfaction: an initial examination
inferredcites →https://doi.org/10.1016/s0022-4359(01)00042-2openalex-snapshot
Congruency of scent and music as a driver of in-store evaluations and behavior
inferredcites →https://doi.org/10.1016/s0022-4359(01)00065-3openalex-snapshot
Customer loyalty in e-commerce: an exploration of its antecedents and consequences
inferredcites →https://doi.org/10.1016/s0022-4359(01)00066-5openalex-snapshot
The effect of dynamic retail experiences on experiential perceptions of value: an internet and catalog comparison☆ ☆Charla Mathwick is Assistant Professor of Marketing at Portland State University. Naresh Malhotra is Regents’ Professor at Georgia Institute of Technology. Edward Rigdon is Associate…
inferredcites →https://doi.org/10.1016/s0022-4359(03)00034-4openalex-snapshot
eTailQ: dimensionalizing, measuring and predicting etail quality
inferredcites →https://doi.org/10.1016/s0148-2963(01)00295-8openalex-snapshot
The use of expert judges in scale development
inferredcites →https://doi.org/10.1016/s0148-2963(02)00353-3openalex-snapshot
Website design
inferredcites →https://doi.org/10.1016/s0148-2963(02)00364-8openalex-snapshot
Navigational web atmospherics
inferredcites →https://doi.org/10.1016/s0148-2963(99)00010-7openalex-snapshot
Atmospheric Effects on Shopping Behavior
inferredcites →https://doi.org/10.1016/s0148-2963(99)00087-9openalex-snapshot
Atmospheric qualities of online retailing
inferredcites →https://doi.org/10.1016/s0378-7206(01)00112-4openalex-snapshot
Key dimensions of business-to-consumer web sites
inferredcites →https://doi.org/10.1016/s0378-7206(01)00113-6openalex-snapshot
Developing and validating an instrument for measuring user-perceived web quality
inferredcites →https://doi.org/10.1037//0033-2909.101.1.126openalex-snapshot
Offending estimates in covariance structure analysis: Comments on the causes of and solutions to Heywood cases.
inferredcites →https://doi.org/10.1037//0033-2909.103.3.411openalex-snapshot
Structural equation modeling in practice: A review and recommended two-step approach.
inferredcites →https://doi.org/10.1037/0033-2909.132.1.73openalex-snapshot
Visual complexity: A review.
inferredcites →https://doi.org/10.1057/palgrave.ejis.3000525openalex-snapshot
Understanding Web home page perception
inferredcites →https://doi.org/10.1057/palgrave.ejis.3000652openalex-snapshot
An empirical study on Web-based services and customer loyalty
inferredcites →https://doi.org/10.1080/08874417.2001.11647041openalex-snapshot
Key Dimensions of Web Design Quality as Related to Consumer Response
inferredcites →https://doi.org/10.1080/10705519909540118openalex-snapshot
Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives
inferredcites →https://doi.org/10.1086/208736openalex-snapshot
Activation Research: Psychobiological Approaches in Consumer Research
inferredcites →https://doi.org/10.1086/209195openalex-snapshot
Priming Effects on Product Judgments: A Hemispheric Interpretation
inferredcites →https://doi.org/10.1086/209376openalex-snapshot
Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value
inferredcites →https://doi.org/10.1086/314322openalex-snapshot
Controlling the Information Flow: Effects on Consumers' Decision Making and Preferences
inferredcites →https://doi.org/10.1093/oso/9780195060232.003.0017openalex-snapshot
Environmental Preference in a Knowledge Seeking, Knowledge-Using Organism
inferredcites →https://doi.org/10.1108/02634500410536894openalex-snapshot
From servicescape to “cyberscape”
inferredcites →https://doi.org/10.1108/09564230210447913openalex-snapshot
Consumer perceptions of Internet retail service quality
inferredcites →https://doi.org/10.1108/10662240410530835openalex-snapshot
Influencing the online consumer's behavior: the Web experience
inferredcites →https://doi.org/10.1108/eum0000000006170openalex-snapshot
Development of electronic commerce user‐consumer satisfaction index (ECUSI) for Internet shopping
inferredcites →https://doi.org/10.1111/j.1540-5915.1996.tb00860.xopenalex-snapshot
A Model of the Antecedents of Perceived Ease of Use: Development and Test
inferredcites →https://doi.org/10.1177/002224378101800104openalex-snapshot
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
inferredcites →https://doi.org/10.1177/0049124101029004003openalex-snapshot
Improper Solutions in Structural Equation Models
inferredcites →https://doi.org/10.1177/1094670504271156openalex-snapshot
E-S-QUAL
inferredcites →https://doi.org/10.1177/1094670505278867openalex-snapshot
Measuring Service Quality in E-Retailing
inferredcites →https://doi.org/10.1177/1094670505279729openalex-snapshot
Cocreating Customer Value Through Hyperreality in the Prepurchase Service Experience
inferredcites →https://doi.org/10.1287/isre.13.2.151.88openalex-snapshot
Web Site Usability, Design, and Performance Metrics
inferredcites →https://doi.org/10.1287/isre.13.3.296.76openalex-snapshot
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
inferredcites →https://doi.org/10.1509/jmkg.73.2.55openalex-snapshot
Searching for Experience on the Web: An Empirical Examination of Consumer Behavior for Search and Experience Goods
inferredcites →https://doi.org/10.1509/jmkr.38.2.143.18840openalex-snapshot
Response Styles in Marketing Research: A Cross-National Investigation
inferredcites →https://doi.org/10.1509/jmkr.43.3.345openalex-snapshot
The Effect of Word of Mouth on Sales: Online Book Reviews
inferredcites →https://doi.org/10.2307/249008openalex-snapshot
Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
inferredcites →https://doi.org/10.2307/30036540openalex-snapshot
User Acceptance of Information Technology: Toward A Unified View1
inferredcites →https://doi.org/10.2501/jar-42-2-33-45openalex-snapshot
Attitude Toward The Site II: New Information
inferredcites →https://doi.org/10.2753/jec1086-4415110302openalex-snapshot
WebQual: An Instrument for Consumer Evaluation of Web Sites
inferredcites →https://doi.org/10.54155/jbs.19.1.19-42openalex-snapshot
Consumer Perception of E-Service Quality: From Internet Purchaser and Non-Purchaser Perspectives
inferredcites →https://doi.org/10.6084/m9.figshare.7622096openalex-snapshot
eTransQual: A transaction process-based approach for capturing service quality in online shopping

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Emotional Mechanisms Linking Online Shopping Festival Atmosphere to Impulsive Buying Behavior: A Moderated Mediation Model
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Like or want? Gender differences in attitudes toward online shopping in China
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Tap or Swipe: How Interactive Touch Gestures Matter in Digital Advertising?
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The Effect of Online Turkish Shoppers’ Perceptions on Purchase Intention in Fashion Industry
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User Satisfaction of Ali Wangwang, an Instant Messenger Tool
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The impact of atmospheric cues on consumers’ approach and avoidance behavioral intentions in social commerce websites
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Customer Response to Web Site Atmospherics: Task-relevant Cues, Situational Involvement and PAD
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All or Nothing in Sensory Marketing: Must All or Only Some Sensory Attributes Be Congruent With a Product’s Primary Function?
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That׳s different! How consumers respond to retail website change
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Retail atmospherics: The impact of a brand dictated theme
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A consumer typology based on e-service quality and e-satisfaction
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Consumer Processing of Interior Service Environments
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Design Antecedents of Telepresence in Virtual Service Environments
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How online shopping festival atmosphere promotes consumer participation in China
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The Impact of Quality on Customer Behavioral Intentions Based on the Consumer Decision Making Process As Applied in E-commerce
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An integrated model of the younger generation’s online shopping behavior based on empirical evidence gathered from an emerging economy
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Cantidad adecuada de emojis y caracteres para generar eWOM en Facebook
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Efecto del uso de modelos en publicaciones online sobre la generación Electronic Word-of-Mouth
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Parsing the effects of web interactivity and navigability on information processing
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Sanal market sektörunde hedef muşteri kitlesinin tanımlanması ve makine öğrenmesi ile tuketim eğilimlerinin tahmini
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Design Antecedents of Telepresence in Virtual Service Environments
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An examination of consumer response to change in online retail environments
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E-tail Uses and Gratifications to Understand Apparel Consumers
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Analysis of the impact of demographic and behavioral variables on online shopping behavior: estimation using the maximum likelihood method
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The effect of antecedents of brand equity in relation to consumer decision making process
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Understanding Chinese Consumers’ Livestreaming Impulsive Buying: An Stimulus-Organism-Response Perspective and the Mediating Role of Emotions and Zhong Yong Tendency
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Show Me More! The Influence of Visibility on Sustainable Food Choices
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Health Advertising on Short-Video Social Media: A Study on User Attitudes Based on the Extended Technology Acceptance Model
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Consumers Discernment on Online Shopping
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Factors Promoting Social CRM
inferred← citeshttps://doi.org/10.4018/978-1-5225-5187-4.ch067openalex-snapshot
Factors Promoting Social CRM
inferred← citeshttps://doi.org/10.4018/978-1-5225-7856-7.ch001openalex-snapshot
Retail Customer Engagement
inferred← citeshttps://doi.org/10.4018/979-8-3373-1712-0.ch004openalex-snapshot
Exploring the Future of Quick Commerce
inferred← citeshttps://doi.org/10.4018/ijcrmm.2015070104openalex-snapshot
Factors Promoting Social CRM
inferred← citeshttps://doi.org/10.4018/ijebr.2021100105openalex-snapshot
Online Footwear Sales
inferred← citeshttps://doi.org/10.4018/jeco.2012010104openalex-snapshot
The Role of Extrinsic Cues in Consumer Decision Process in Online Shopping Environments
inferred← citeshttps://doi.org/10.51583/ijltemas.2025.140600013openalex-snapshot
A Study on The Impact of Online Shopping on Buying Behaviour of People in Kollam District with Reference to Amazon, Myntra and Flipkart.
inferred← citeshttps://doi.org/10.52835/19maysbd.947726openalex-snapshot
SANAL MAĞAZA ATMOSFERİ UNSURLARI VE INSTAGRAM MAĞAZA ATMOSFERİ UNSURLARININ KARŞILAŞTIRILMASI INSTAGRAM MAĞAZA ATMOSFERİ UNSURLARINI BELİRLEMEYE YÖNELİK BİR ARAŞTIRMA
inferred← citeshttps://doi.org/10.54359/ps.v16i87.1353openalex-snapshot
Как подсказки веб-интерфейса индуцируют онлайн-доверие: обзор литературы
inferred← citeshttps://doi.org/10.5539/ijms.v9n1p37openalex-snapshot
Critical Atmospheric Cues in Designing Online Stores: The Case of Amazon.com
inferred← citeshttps://doi.org/10.55493/5007.v14i3.5023openalex-snapshot
Social media usage and pyschosocial as contributing factor towards the formation of ideology: A preliminary study
inferred← citeshttps://doi.org/10.62458/jafess.160224.6(2)53-61openalex-snapshot
Customer Satisfaction on Online Shopping in Cambodia
inferred← citeshttps://doi.org/10.70675/31be414cz6c63z482dzbe37z9c3c2c848bd1openalex-snapshot
Les déterminants de la fréquentation d’un commerce de détail alimentaire : une approche par les chaînages cognitifs
inferred← citeshttps://doi.org/10.70675/8fa58352zfbbcz4a39zb697z19e6f5d57d8bopenalex-snapshot
L’influence des caractéristiques du menu des sites web marchand sur les réactions de l’internaute
inferred← citeshttps://doi.org/10.70675/9ab9a8aaze059z49e9za297zbc507eb9ca7copenalex-snapshot
L'influence de la digitalisation d'un magasin sur l'expérience vécue et le comportement des clients
inferred← citeshttps://doi.org/10.7741/rjcc.2012.20.2.272openalex-snapshot
E-tail Uses and Gratifications to Understand Apparel Consumers
inferred← citeshttps://doi.org/10.7903/cmr.20647openalex-snapshot
Music streaming characteristics and emotional consumption as determinants of consumer satisfactions and intention to purchase
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