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A mechanism for reducing small‐business customer waiting‐line dissatisfaction

https://doi.org/10.1002/mde.4090130410
0 signed · 21 inferred · view as graph

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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1016/0377-2217(87)90215-3openalex-snapshot
A transient queueing model for Business Office with standby servers
inferredcites →https://doi.org/10.1016/0895-7177(88)90003-9openalex-snapshot
Optimal customer decisions in a G⧸M⧸c queue
inferredcites →https://doi.org/10.1016/c2013-0-10285-1openalex-snapshot
Probability, Statistics, and Queueing Theory
inferredcites →https://doi.org/10.1080/00207546308947819openalex-snapshot
WORK-TIME DISTRIBUTIONS
inferredcites →https://doi.org/10.1108/17505930810863644openalex-snapshot
Successful Direct Marketing Methods
inferredcites →https://doi.org/10.1111/j.1540-5915.1978.tb01370.xopenalex-snapshot
OPTIMAL RENEGING DECISIONS IN A G/M/1 QUEUE
inferredcites →https://doi.org/10.1111/j.1540-5915.1982.tb00154.xopenalex-snapshot
RENEGING IN QUEUES REVISITED
inferredcites →https://doi.org/10.1177/026624268500300302openalex-snapshot
The Marketing/ Small Enterprise Paradox: A Research Agenda
inferredcites →https://doi.org/10.1287/inte.10.3.90openalex-snapshot
Quickening the Queue in Grocery Stores
inferredcites →https://doi.org/10.1287/inte.11.1.43openalex-snapshot
Queueing Theory in Practice
inferredcites →https://doi.org/10.1287/mnsc.19.3.297openalex-snapshot
Optimal Control of a Single-Server Queue with Balking and Reneging
inferredcites →https://doi.org/10.1287/opre.21.2.629openalex-snapshot
Distribution-Free Analysis of M/G/1 and G/M/1 Queues
inferredcites →https://doi.org/10.1287/opre.25.2.219openalex-snapshot
A Classified Bibliography of Research on Optimal Design and Control of Queues
inferredcites →https://doi.org/10.1287/opre.5.5.644openalex-snapshot
Queuing with Impatient Customers and Indifferent Clerks
inferredcites →https://doi.org/10.2307/2286953openalex-snapshot
Fundamentals of Queueing Theory.
inferredcites →https://doi.org/10.2307/2344588openalex-snapshot
Fundamentals of Queueing Theory.

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.2139/ssrn.2368952openalex-extracted
Managing Long Queues in Seasonal Sales Shopping
inferred← citeshttps://doi.org/10.1057/rpm.2015.46openalex-snapshot
Managing long queues for holiday sales shopping
inferred← citeshttps://doi.org/10.1287/msom.1060.0147openalex-snapshot
OM Forum—Managing Customer Experiences: Perspectives on the Temporal Aspects of Service Encounters
inferred← citeshttps://doi.org/10.1287/opre.2017.1653openalex-snapshot
Multi-Priority Online Scheduling with Cancellations
inferred← citeshttps://doi.org/10.7916/d85h7tr6openalex-snapshot
Online Algorithms for Dynamic Resource Allocation Problems
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