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SLA Design from a Business Perspective
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
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Technologies for Business-Driven Information Technology Management
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Probability and Statistics With Reliability, Queuing, and Computer Science Applications.
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A Business-Oriented Approach to the Design of Feedback Loops for Performance Management
What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
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Uma Arquitetura para Auditoria de Nível de Serviço para Computação em Nuvem
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