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From ideation to execution: Unleashing the power of generative AI in modern digital marketing and customer engagement- A systematic literature review and case study

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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

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Difference Between Digital Marketing and Traditional Marketing Models
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Transformative Marketing with Generative Artificial Intelligence
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The role of generative artificial intelligence (GAI) in customer personalisation (CP) development in SMEs: a theoretical framework and research propositions
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Taxonomy, challenges, and future directions for AI-driven industrial cooling systems
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inferredcites →https://doi.org/10.1016/j.ijinfomgt.2023.102716openalex-snapshot
Generative artificial intelligence in marketing: Applications, opportunities, challenges, and research agenda
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Connecting the dots in trustworthy Artificial Intelligence: From AI principles, ethics, and key requirements to responsible AI systems and regulation
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Quality Assessment in Systematic Literature Reviews: A Software Engineering Perspective
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Comparison of machine learning algorithms for clinical event prediction (risk of coronary heart disease)
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Artificial intelligence in business: State of the art and future research agenda
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Harnessing the potential of generative AI in digital marketing using the Behavioral Reasoning Theory approach
inferredcites →https://doi.org/10.1016/j.jretconser.2024.103997openalex-snapshot
Exploring the generative AI adoption in service industry: A mixed-method analysis
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Customer engagement, dependence and loyalty: An empirical study of Chinese customers in multitouch service encounters
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Exploring collaborative decision-making: A quasi-experimental study of human and Generative AI interaction
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Bias of AI-generated content: an examination of news produced by large language models
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The global landscape of AI ethics guidelines
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ChatGPT and Generative AI Technology: A Mixed Bag of Concerns and New Opportunities
inferredcites →https://doi.org/10.1080/10641734.2023.2243496openalex-snapshot
Digital Advertising in the Age of Generative AI
inferredcites →https://doi.org/10.1080/19368623.2023.2211993openalex-snapshot
ChatGPT and the hospitality and tourism industry: an overview of current trends and future research directions
inferredcites →https://doi.org/10.1108/ejim-02-2024-0129openalex-snapshot
Generative AI as a transformative force for innovation: a review of opportunities, applications and challenges
inferredcites →https://doi.org/10.1108/jrim-02-2014-0013openalex-snapshot
Business to business digital content marketing: marketers’ perceptions of best practice
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ChatGPT and service: opportunities, challenges, and research directions
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Klessydra-T: Designing Vector Coprocessors for Multithreaded Edge-Computing Cores
inferredcites →https://doi.org/10.1109/mnet.2024.3422241openalex-snapshot
The Age of Generative AI and AI-Generated Everything
inferredcites →https://doi.org/10.1111/1467-8551.12788openalex-snapshot
Theory‐Driven Perspectives on Generative Artificial Intelligence in Business and Management
inferredcites →https://doi.org/10.1111/jpim.12605openalex-snapshot
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inferredcites →https://doi.org/10.1145/3586183.3606725openalex-snapshot
Promptify: Text-to-Image Generation through Interactive Prompt Exploration with Large Language Models
inferredcites →https://doi.org/10.1145/3689641openalex-snapshot
Revolutionizing Visuals: The Role of Generative AI in Modern Image Generation
inferredcites →https://doi.org/10.1177/00218863231168974openalex-snapshot
Augmenting Organizational Change and Strategy Activities: Leveraging Generative Artificial Intelligence
inferredcites →https://doi.org/10.1177/01655515241281491openalex-snapshot
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inferredcites →https://doi.org/10.1177/09732586231195241openalex-snapshot
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inferredcites →https://doi.org/10.1177/2694105820230301006openalex-snapshot
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inferredcites →https://doi.org/10.1201/9781003348351-6openalex-snapshot
Artificial Intelligence and Sustainable Green Fashion Industry
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A Case Study on the Prospects of Customer-Brand Relationship in Tourism
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Utility and Acceptability of AI-Enabled Chatbots on the Online Customer Journey in E-Retailing
inferredcites →https://doi.org/10.14429/djlit.44.3.19698openalex-snapshot
Generative AI Tools for Collaborative Content Creation
inferredcites →https://doi.org/10.14763/2022.3.1671openalex-snapshot
Google Scholar – Platforming the scholarly economy
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inferredcites →https://doi.org/10.2139/ssrn.4787286openalex-snapshot
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inferredcites →https://doi.org/10.2139/ssrn.4987473openalex-snapshot
Starbucks Deep Brew AI Solution Effect On Long-Term Strategy Implementation
inferredcites →https://doi.org/10.2753/mtp1069-6679200201openalex-snapshot
Customer Engagement: Exploring Customer Relationships Beyond Purchase
inferredcites →https://doi.org/10.2991/978-2-38476-138-8_3openalex-snapshot
AI Video Editor: A Conceptual Review in Generative Arts
inferredcites →https://doi.org/10.30525/2661-5150/2024-4-3openalex-snapshot
OVERCOMING BARRIERS TO ARTIFICIAL INTELLIGENCE ADOPTION
inferredcites →https://doi.org/10.30574/wjaets.2024.13.1.0487openalex-snapshot
Generative AI for retail marketing: Automated campaign creation and optimization
inferredcites →https://doi.org/10.33140/amlai.05.02.10openalex-snapshot
Digital Generative Multimedia Tool Theory (DGMTT): A Theoretical Postulation in the Era of Artificial Intelligence
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Exploring the Potential of ChatGPT in Improving Online Marketing and Promotion of MSMEs
inferredcites →https://doi.org/10.3389/fsoc.2022.907199openalex-snapshot
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Expert Finding Systems: A Systematic Review
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Role of Digital Transformation for Achieving Sustainability: Mediated Role of Stakeholders, Key Capabilities, and Technology
inferredcites →https://doi.org/10.3390/technologies11020044openalex-snapshot
How to Bell the Cat? A Theoretical Review of Generative Artificial Intelligence towards Digital Disruption in All Walks of Life
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The Impact of Using AI Chat GPT on Marketing Effectiveness: A Case Study on Instagram Marketing
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Employing artificial intelligence techniques to make films
inferredcites →https://doi.org/10.36922/dp.4776openalex-snapshot
From concept to creation: The role of generative artificial intelligence in the new age of digital marketing
inferredcites →https://doi.org/10.4018/979-8-3693-3916-9.ch009openalex-snapshot
The Synthesis Between Artificial Intelligence and Editing Stories of the Future
inferredcites →https://doi.org/10.4018/979-8-3693-8557-9.ch002openalex-snapshot
Generative AI
inferredcites →https://doi.org/10.4324/9780429203343openalex-snapshot
Global Marketing
inferredcites →https://doi.org/10.4324/9781003346500-9openalex-snapshot
Content Curation: Best Practices and Techniques
inferredcites →https://doi.org/10.4324/9781003364559-12openalex-snapshot
Retail innovation 2
inferredcites →https://doi.org/10.4337/9781803920283.00029openalex-snapshot
Real or robot? Risks and benefits of Generative Artificial Intelligence: a practical guide for public affairs
inferredcites →https://doi.org/10.51219/jaimld/ranjith-gopalan/333openalex-snapshot
The AI Artistry: Unleashing the Power of Generative AI in Image Creation
inferredcites →https://doi.org/10.51594/csitrj.v3i3.1559openalex-snapshot
Ethical AI: Addressing bias in machine learning models and software applications
inferredcites →https://doi.org/10.51594/csitrj.v5i7.1349openalex-snapshot
Machine learning software for optimizing SME social media marketing campaigns
inferredcites →https://doi.org/10.52633/jms.v4i2.210openalex-snapshot
Transformation of Marketing Decisions through Artificial Intelligence and Digital Marketing
inferredcites →https://doi.org/10.59429/ff.v2i2.6549openalex-snapshot
Optimizing the Digital Marketing Landscape: A Comprehensive Exploration of Artificial Intelligence (AI) Technologies, Applications, Advantages, and Challenges
inferredcites →https://doi.org/10.69554/jdoc2249openalex-snapshot
Marketing’s crystal ball: Where we are and where we could soon be with generative artificial intelligence in marketing

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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AI ‐Powered Personalization Across Digital Ecosystems: A Trust‐Centric Perspective on Intelligent, Ethical, and Adaptive User‐Centric Systems
inferred← citeshttps://doi.org/10.1016/j.joitmc.2026.100861openalex-snapshot
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inferred← citeshttps://doi.org/10.1016/j.jretconser.2026.105061openalex-snapshot
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inferred← citeshttps://doi.org/10.1108/mip-05-2025-0419openalex-snapshot
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inferred← citeshttps://doi.org/10.1109/idss69894.2026.11691481openalex-snapshot
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inferred← citeshttps://doi.org/10.3390/su18189397openalex-snapshot
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inferred← citeshttps://doi.org/10.35631/aijbes.827004openalex-snapshot
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Ethics and responsibility in the use of AI: A literature review
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