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Unravelling the internal and external drivers of digital servitization: A dynamic capabilities and contingency perspective on firm strategy

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Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1002/(sici)1097-0266(199708)18:7<509::aid-smj882>3.0.co;2-zopenalex-snapshot
Dynamic capabilities and strategic management
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Dynamic capabilities: what are they?
inferredcites →https://doi.org/10.1002/9781119207955openalex-snapshot
Made to Serve How Manufacturers can Compete Through Servitization and Product Service Systems
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An organizational change framework for digital servitization: Evidence from the Veneto region
inferredcites →https://doi.org/10.1002/mar.20975openalex-snapshot
Digitalization Capabilities as Enablers of Value Co‐Creation in Servitizing Firms
inferredcites →https://doi.org/10.1002/smj.4250141009openalex-snapshot
The myopia of learning
inferredcites →https://doi.org/10.1002/smj.640openalex-snapshot
Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance
inferredcites →https://doi.org/10.1007/978-3-319-76517-4_10openalex-snapshot
Paradoxes in Servitization
inferredcites →https://doi.org/10.1007/s11628-013-0182-1openalex-snapshot
Reversed servitization paths: a case analysis of two manufacturers
inferredcites →https://doi.org/10.1016/0263-2373(88)90033-3openalex-snapshot
Servitization of business: Adding value by adding services
inferredcites →https://doi.org/10.1016/j.envpol.2015.08.035openalex-snapshot
On the use of small and cheaper sensors and devices for indicative citizen-based monitoring of respirable particulate matter
inferredcites →https://doi.org/10.1016/j.ibusrev.2019.01.004openalex-snapshot
Unpacking the effect of strategic ambidexterity on performance: A cross-country comparison of MMNEs developing product-service innovation
inferredcites →https://doi.org/10.1016/j.ijpe.2011.08.006openalex-snapshot
Servitisation and value co-production in the UK music industry: An empirical study of Consumer Attitudes
inferredcites →https://doi.org/10.1016/j.ijpe.2016.12.033openalex-snapshot
Adopting a platform approach in servitization: Leveraging the value of digitalization
inferredcites →https://doi.org/10.1016/j.indmarman.2007.05.018openalex-snapshot
Identifying service strategies in product manufacturing companies by exploring environment–strategy configurations
inferredcites →https://doi.org/10.1016/j.indmarman.2007.07.008openalex-snapshot
Moving from basic offerings to value-added solutions: Strategies, barriers and alignment
inferredcites →https://doi.org/10.1016/j.indmarman.2015.02.016openalex-snapshot
What service transition? Rethinking established assumptions about manufacturers' service-led growth strategies
inferredcites →https://doi.org/10.1016/j.indmarman.2016.04.009openalex-snapshot
Explaining servitization failure and deservitization: A knowledge-based perspective
inferredcites →https://doi.org/10.1016/j.indmarman.2016.04.012openalex-snapshot
Boosting servitization through digitization: Pathways and dynamic resource configurations for manufacturers
inferredcites →https://doi.org/10.1016/j.indmarman.2016.04.013openalex-snapshot
Effective product-service systems: A value-based framework
inferredcites →https://doi.org/10.1016/j.indmarman.2016.04.014openalex-snapshot
Meta-model of servitization: The integrative profiling approach
inferredcites →https://doi.org/10.1016/j.indmarman.2016.06.013openalex-snapshot
Servitization, digitization and supply chain interdependency
inferredcites →https://doi.org/10.1016/j.indmarman.2016.10.015openalex-snapshot
Service growth in product firms: Past, present, and future
inferredcites →https://doi.org/10.1016/j.indmarman.2016.12.007openalex-snapshot
Servitization and deservitization: Overview, concepts, and definitions
inferredcites →https://doi.org/10.1016/j.indmarman.2017.11.012openalex-snapshot
How to be successful with servitization – Guidelines for research and management
inferredcites →https://doi.org/10.1016/j.indmarman.2019.03.015openalex-snapshot
Servitization: A contemporary thematic review of four major research streams
inferredcites →https://doi.org/10.1016/j.jbusres.2012.03.003openalex-snapshot
Enabling service innovation: A dynamic capabilities approach
inferredcites →https://doi.org/10.1016/j.jbusres.2019.02.012openalex-snapshot
Organizing for digital servitization: A service ecosystem perspective
inferredcites →https://doi.org/10.1016/j.jbusres.2019.02.035openalex-snapshot
Solutions in business networks: Implications of an interorganizational perspective
inferredcites →https://doi.org/10.1016/j.jbusres.2019.06.017openalex-snapshot
New service development by manufacturing firms: Effects of customer participation under environmental contingencies
inferredcites →https://doi.org/10.1016/j.jbusres.2019.06.027openalex-snapshot
Digital servitization business models in ecosystems: A theory of the firm
inferredcites →https://doi.org/10.1016/j.jclepro.2012.12.028openalex-snapshot
Product-service systems: a literature review on integrated products and services
inferredcites →https://doi.org/10.1016/j.jclepro.2014.08.055openalex-snapshot
Smart steel: new paradigms for the reuse of steel enabled by digital tracking and modelling
inferredcites →https://doi.org/10.1016/j.jclepro.2016.02.127openalex-snapshot
A case study of servicizing in the farming-livestock sector: organisational change and potential environmental improvement
inferredcites →https://doi.org/10.1016/j.jclepro.2017.08.019openalex-snapshot
Assessing transformational change from institutionalising digital capabilities on implementation and development of Product-Service Systems: Learnings from the maritime industry
inferredcites →https://doi.org/10.1016/j.jom.2009.06.001openalex-snapshot
The impact of supply chain integration on performance: A contingency and configuration approach
inferredcites →https://doi.org/10.1016/j.riob.2008.06.002openalex-snapshot
Ambidexterity as a dynamic capability: Resolving the innovator's dilemma
inferredcites →https://doi.org/10.1016/j.techfore.2019.01.014openalex-snapshot
Servitization and Industry 4.0 convergence in the digital transformation of product firms: A business model innovation perspective
inferredcites →https://doi.org/10.1016/j.techfore.2019.119804openalex-snapshot
The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization
inferredcites →https://doi.org/10.1016/j.technovation.2017.12.004openalex-snapshot
The digital transformation of business models in the creative industries: A holistic framework and emerging trends
inferredcites →https://doi.org/10.1057/jibs.2009.88openalex-snapshot
From the Editors: Common method variance in international business research
inferredcites →https://doi.org/10.1080/00207543.2017.1324224openalex-snapshot
The role of digital technologies for the service transformation of industrial companies
inferredcites →https://doi.org/10.1080/00207543.2017.1341063openalex-snapshot
Network positioning and risk perception in servitization: evidence from the UK road transport industry
inferredcites →https://doi.org/10.1080/00207543.2019.1652777openalex-snapshot
Sustainable manufacturing in Industry 4.0: an emerging research agenda
inferredcites →https://doi.org/10.1080/00401706.1997.10485141openalex-snapshot
Applied Linear Statistical Models
inferredcites →https://doi.org/10.1080/09537287.2014.936698openalex-snapshot
Made to serve. How manufacturers can compete through servitization and product-service systems
inferredcites →https://doi.org/10.1080/09537287.2019.1699195openalex-snapshot
Context matters: how internal and external factors impact servitization
inferredcites →https://doi.org/10.1080/09640568.2017.1308317openalex-snapshot
Designing a policy package for the promotion of servicising: A case study of vineyard crop protection in Galicia (Spain)
inferredcites →https://doi.org/10.1080/1051712x.2011.593023openalex-snapshot
Service Business Development in Small- to Medium-Sized Equipment Manufacturers
inferredcites →https://doi.org/10.1108/09564230310474138openalex-snapshot
Managing the transition from products to services
inferredcites →https://doi.org/10.1108/09564231011079066openalex-snapshot
Exploitation or exploration in service business development?
inferredcites →https://doi.org/10.1108/ijopm-03-2017-0175openalex-snapshot
Structuring servitization-related research
inferredcites →https://doi.org/10.1108/ijopm-09-2014-0447openalex-snapshot
Motivations for servitization: the impact of product complexity
inferredcites →https://doi.org/10.1108/jbim-03-2019-0123openalex-snapshot
Servitization and business performance: the moderating effects of environmental uncertainty
inferredcites →https://doi.org/10.1108/jbim-08-2013-0165openalex-snapshot
Service innovation in product-centric firms: a multidimensional business model perspective
inferredcites →https://doi.org/10.1108/jbim-08-2016-0178openalex-snapshot
Developing and validating a multi-dimensional scale for operationalizing industrial service offering
inferredcites →https://doi.org/10.1108/jbim-11-2018-0348openalex-snapshot
Reconceptualizing value innovation for Industry 4.0 and the Industrial Internet of Things
inferredcites →https://doi.org/10.1109/emr.2015.7059380openalex-snapshot
Optimizing your digital business model
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TOWARD A NEW CONTINGENCY APPROACH: THE SEARCH FOR ORGANIZATIONAL GESTALTS
inferredcites →https://doi.org/10.1111/j.1468-2370.2008.00251.xopenalex-snapshot
What are dynamic capabilities and are they a useful construct in strategic management?
inferredcites →https://doi.org/10.1111/j.1540-6520.2007.00185.xopenalex-snapshot
Alternative Knowledge Strategies, Competitive Environment, and Organizational Performance in Small Manufacturing Firms
inferredcites →https://doi.org/10.1111/jpim.12004openalex-snapshot
Social Capital as a Microlevel Origin of Organizational Capabilities
inferredcites →https://doi.org/10.1111/jpim.12254openalex-snapshot
Only the Brave: Product Innovation, Service Business Model Innovation, and Their Impact on Performance
inferredcites →https://doi.org/10.1145/2688487openalex-snapshot
How traditional firms must compete in the sharing economy
inferredcites →https://doi.org/10.1177/002224299305700304openalex-snapshot
Market Orientation: Antecedents and Consequences
inferredcites →https://doi.org/10.1177/1094428109351241openalex-snapshot
Common Method Bias in Regression Models With Linear, Quadratic, and Interaction Effects
inferredcites →https://doi.org/10.1177/1094670513485823openalex-snapshot
Revenue and Profit Implications of Industrial Service Strategies
inferredcites →https://doi.org/10.1201/9781420067972-10openalex-snapshot
Multivariate Data Analysis
inferredcites →https://doi.org/10.1243/09544054jem1552openalex-snapshot
Servitized manufacture: Practical challenges of delivering integrated products and services
inferredcites →https://doi.org/10.1287/isre.1100.0318openalex-snapshot
Research Commentary —Digital Infrastructures: The Missing IS Research Agenda
inferredcites →https://doi.org/10.1287/orsc.1040.0078openalex-snapshot
Exploration vs. Exploitation: An Empirical Test of the Ambidexterity Hypothesis
inferredcites →https://doi.org/10.1287/orsc.1080.0415openalex-snapshot
Structural Differentiation and Ambidexterity: The Mediating Role of Integration Mechanisms
inferredcites →https://doi.org/10.1287/orsc.1090.0428openalex-snapshot
Organizational Ambidexterity: Balancing Exploitation and Exploration for Sustained Performance
inferredcites →https://doi.org/10.1287/orsc.2.1.71openalex-snapshot
Exploration and Exploitation in Organizational Learning
inferredcites →https://doi.org/10.1287/serv.2019.0245openalex-snapshot
A Configurational Approach to Servitization: Review and Research Directions
inferredcites →https://doi.org/10.1300/j033v14n03_03openalex-snapshot
An Investigation of Antecedents for the Development of Customer Support Services in Manufacturing Companies
inferredcites →https://doi.org/10.13140/rg.2.2.13283.14888openalex-snapshot
The digital servitization of manufacturing: a literature review and research agenda
inferredcites →https://doi.org/10.1509/jimk.15.4.63openalex-snapshot
An Examination of Exploration and Exploitation Capabilities: Implications for Product Innovation and Market Performance
inferredcites →https://doi.org/10.1509/jmkg.2005.69.4.177openalex-snapshot
The Role of Relational Information Processes and Technology Use in Customer Relationship Management
inferredcites →https://doi.org/10.1509/jmkg.72.5.1openalex-snapshot
Effect of Service Transition Strategies on Firm Value
inferredcites →https://doi.org/10.2307/1251854openalex-snapshot
Market Orientation: Antecedents and Consequences
inferredcites →https://doi.org/10.2307/1269588openalex-snapshot
Applied Linear Statistical Models
inferredcites →https://doi.org/10.2307/2344428openalex-snapshot
Multivariate Data Analysis.
inferredcites →https://doi.org/10.4135/9781526470355openalex-snapshot
The SAGE Handbook of Service-Dominant Logic
inferredcites →https://doi.org/10.4135/9781526470355.n36openalex-snapshot
Extending Service-Dominant Logic – Outside Marketing and Inside Managerial Practice
inferredcites →https://doi.org/10.5465/amj.2005.18803920openalex-snapshot
Unbundling the Structure of Inertia: Resource Versus Routine Rigidity
inferredcites →https://doi.org/10.5465/amp.2013.0025openalex-snapshot
Organizational Ambidexterity: Past, Present, and Future
inferredcites →https://doi.org/10.5772/51643openalex-snapshot
Smart Healthcare Digitalization: Using ICT to Effectively Balance Exploration and Exploitation within Hospitals

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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The Role of Innovation Capabilities Upgradation and Digitalization in Value Co-Creation and Pss Innovation Performance
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Exploring Dynamic Capabilities to Facilitate a Smoother Transition from Servitization to Digital Servitization: A Theoretical Framework
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Dynamic Capabilities as Enablers of Digital Servitization in Innovation Ecosystems: An Evolutionary Perspective
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Manufacturers’ Service Innovation Efforts: From Customer Projects to Business Models and Beyond
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Understanding the Internal and External Drivers and Barriers for Digital Servitization in the European Textile Manufacturing Industry
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The Interrelationship Between Industry 4.0 and Servitization in Manufacturing SMEs: The Case of the Basque Country
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Digital Service Delivery in Africa: An Introduction
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Digital Servitization Barriers of Medical Technology Firms: An Exploratory Study
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inferred← citeshttps://doi.org/10.1016/j.techfore.2022.121591openalex-snapshot
How business model design drives innovation performance: The roles of product innovation capabilities and technological turbulence
inferred← citeshttps://doi.org/10.1016/j.techfore.2022.121830openalex-snapshot
How can digital collaboration capability boost service innovation? Evidence from the information technology industry
inferred← citeshttps://doi.org/10.1016/j.techfore.2022.122070openalex-snapshot
Autonomous vehicle solutions and their digital servitization business models
inferred← citeshttps://doi.org/10.1016/j.techfore.2022.122272openalex-snapshot
Digital orientation and environmental performance in times of technological change
inferred← citeshttps://doi.org/10.1016/j.techfore.2023.122472openalex-snapshot
Enterprise digitalization, business strategy and subsidy allocation: Evidence of the signaling effect
inferred← citeshttps://doi.org/10.1016/j.techfore.2023.122550openalex-snapshot
Antecedent configurations and performance of business models of intelligent manufacturing enterprises
inferred← citeshttps://doi.org/10.1016/j.techfore.2024.123614openalex-snapshot
Exploring the role of digital servitization for green innovation: Absorptive capacity, transformative capacity, and environmental strategy
inferred← citeshttps://doi.org/10.1016/j.techfore.2026.124781openalex-snapshot
When digital servitization pays off for manufacturing SMEs: A configurational approach
inferred← citeshttps://doi.org/10.1016/j.technovation.2021.102222openalex-snapshot
Platform-based servitization and business model adaptation by established manufacturers
inferred← citeshttps://doi.org/10.1016/j.technovation.2022.102498openalex-snapshot
Becoming a smart solution provider: Reconfiguring a product manufacturer's strategic capabilities and processes to facilitate business model innovation
inferred← citeshttps://doi.org/10.1016/j.technovation.2022.102641openalex-snapshot
Servitization innovation: A systematic review, integrative framework, and future research directions
inferred← citeshttps://doi.org/10.1016/j.technovation.2023.102756openalex-snapshot
Building digital servitization ecosystems: An analysis of inter-firm collaboration types and social exchange mechanisms among actors
inferred← citeshttps://doi.org/10.1016/j.technovation.2023.102849openalex-snapshot
Greening as a competitiveness optimizer of servitization
inferred← citeshttps://doi.org/10.1016/j.technovation.2023.102922openalex-snapshot
Blazing the trail: The role of digital and green servitization on technological innovation
inferred← citeshttps://doi.org/10.1016/j.technovation.2024.102966openalex-snapshot
Unraveling the mystery of the link between digital orientation and innovation performance: The interplay of digital business capability and environmental dynamism
inferred← citeshttps://doi.org/10.1016/j.technovation.2025.103381openalex-snapshot
Unpacking digital servitization and firm performance in B2B manufacturing: Evidence from U.S. firms
inferred← citeshttps://doi.org/10.1016/j.technovation.2025.103430openalex-snapshot
Unpacking digital servitization: How its facets drive platformization and Industry 4.0
inferred← citeshttps://doi.org/10.1016/j.technovation.2026.103466openalex-snapshot
Digital service innovation for smarter production: Servitized-AI progress towards smart products
inferred← citeshttps://doi.org/10.1016/j.technovation.2026.103496openalex-snapshot
Digital innovation capabilities: a systematic review, synthesis and research agenda
inferred← citeshttps://doi.org/10.1016/j.technovation.2026.103627openalex-snapshot
Digital technology adoption and servitization of manufacturing firms —The role of knowledge coupling and collaborative network cohesion
inferred← citeshttps://doi.org/10.1017/jmo.2023.66openalex-snapshot
Fueling SMEs’ product innovation through entrepreneurial passion during COVID-19: The role of dynamic capability and environmental opportunities
inferred← citeshttps://doi.org/10.1017/jmo.2025.10031openalex-snapshot
Executive cognition and servitization of manufacturing firms: Empirical evidence from listed companies in China
inferred← citeshttps://doi.org/10.1017/mor.2025.12openalex-snapshot
Motivating Foreign Subsidiaries of MNEs to Engage in CSP: An Integrative Approach
inferred← citeshttps://doi.org/10.1038/s41598-025-18708-1openalex-snapshot
Relational embeddedness, organizational learning ambidexterity, and competitive advantage in digital healthcare
inferred← citeshttps://doi.org/10.1057/s41291-026-00349-5openalex-snapshot
Unveiling the hidden link between digital servitization and firm performance: A meta-analysis
inferred← citeshttps://doi.org/10.1080/00207543.2023.2235020openalex-snapshot
Exploring Servitization and Digital Transformation of Manufacturing Enterprises: Evidence from an Industrial Internet Platform in China
inferred← citeshttps://doi.org/10.1080/00208825.2024.2372461openalex-snapshot
Charting the future of digital servitization using CIMO framework
inferred← citeshttps://doi.org/10.1080/00472778.2024.2448966openalex-snapshot
An exploration of digital servitization business models in manufacturing SMEs
inferred← citeshttps://doi.org/10.1080/00472778.2026.2628641openalex-snapshot
Entrepreneurial resilience in the digital era: The role of entrepreneurial self-efficacy and passion
inferred← citeshttps://doi.org/10.1080/0144929x.2025.2522206openalex-snapshot
Enhancing information security management and performance through social and relational factors: a structural equation modelling approach
inferred← citeshttps://doi.org/10.1080/08853134.2022.2108823openalex-snapshot
Technology-enabled sales capability: A capabilities-based contingency framework
inferred← citeshttps://doi.org/10.1080/09537287.2023.2229263openalex-snapshot
Leveraging digitalization and servitization to improve financial performance
inferred← citeshttps://doi.org/10.1080/09537287.2024.2427642openalex-snapshot
Customer view on servitization: the influence of strategic goals and service mix offering on firm performance
inferred← citeshttps://doi.org/10.1080/09537287.2025.2524772openalex-snapshot
Product innovativeness under market uncertainty: the mediating impact of market orientation and absorptive capacity
inferred← citeshttps://doi.org/10.1080/09537325.2025.2522850openalex-snapshot
‘Digitalisation + leadership’ = ? High innovation output? A mediating model based on environment
inferred← citeshttps://doi.org/10.1080/10494820.2024.2372842openalex-snapshot
How does the competition trend influence college entrepreneurial education? An inclusive perspective considering inequality brought by network centrality
inferred← citeshttps://doi.org/10.1080/13602381.2025.2587336openalex-snapshot
Exploring the dynamic mechanism of digital servitization in Chinese manufacturing enterprises from an organizational change perspective
inferred← citeshttps://doi.org/10.1080/13675567.2023.2297695openalex-snapshot
The promotion of digital transformation for supply chain diversification in service-oriented manufacturing paradigm
inferred← citeshttps://doi.org/10.1080/13691066.2023.2249231openalex-snapshot
The moment is now! From digital transformation to environmental performance
inferred← citeshttps://doi.org/10.1080/15332845.2024.2405805openalex-snapshot
Digital technologies and applications in tourist guidance: The dilemma between adopting innovations and career concerns
inferred← citeshttps://doi.org/10.1080/16258312.2021.1932569openalex-snapshot
Investigating the impact of servitization architecture and development on supply Chain design
inferred← citeshttps://doi.org/10.1080/19761597.2025.2610191openalex-snapshot
Development of structural dimensions and a scale for the digital servitization capability of manufacturing enterprises: evidence from China's manufacturing sector
inferred← citeshttps://doi.org/10.1080/23311975.2024.2420762openalex-snapshot
Digitalization accounting information system and servitization in public sector organizations - moderating effect of recoverable slack
inferred← citeshttps://doi.org/10.1080/23311975.2025.2557977openalex-snapshot
Understanding supply chain servitisation and sustainability practices: a systematic literature review
inferred← citeshttps://doi.org/10.1108/bij-10-2024-0880openalex-snapshot
Exploring the dynamics: a review of servitization, digitalization and sustainability interactions
inferred← citeshttps://doi.org/10.1108/cr-01-2020-0017openalex-snapshot
The role of servitization in the capabilities – performance path
inferred← citeshttps://doi.org/10.1108/cr-08-2024-0158openalex-snapshot
A multidimensional strengthening for the balance of exploration and exploitation in improving market position
inferred← citeshttps://doi.org/10.1108/ejm-03-2025-0203openalex-snapshot
Does digital transformation foster innovation outcomes? Examining the contingent effects of technological turbulence and structural flux
inferred← citeshttps://doi.org/10.1108/er-03-2020-0138openalex-snapshot
Antecedents of small business financial performance: the role of human resource management practices and strategy
inferred← citeshttps://doi.org/10.1108/ics-08-2024-0185openalex-snapshot
Cybersecurity management: an empirical analysis of dynamic capabilities framework for enhancing cybersecurity intelligence
inferred← citeshttps://doi.org/10.1108/ijchm-10-2020-1143openalex-snapshot
How hotels adjust technology-based strategy to respond to COVID-19 and gain competitive productivity (CP): strategic management process and dynamic capabilities
inferred← citeshttps://doi.org/10.1108/ijebr-03-2022-0227openalex-snapshot
Growth implications of creation and discovery behavior among family firms: the moderating role of venture age
inferred← citeshttps://doi.org/10.1108/ijoem-01-2022-0011openalex-snapshot
Barriers to the adoption of digital servitization: a case of the Sri Lankan manufacturing sector
inferred← citeshttps://doi.org/10.1108/ijoem-12-2024-2154openalex-snapshot
Does the development of host country’s digital economy promote China’s OFDI? – evidence from ASEAN countries
inferred← citeshttps://doi.org/10.1108/ijopm-02-2021-0067openalex-snapshot
Interplay between servitization and platforms: a longitudinal case study
inferred← citeshttps://doi.org/10.1108/ijopm-02-2023-0139openalex-snapshot
Unfolding the resource configuration and interaction in digital servitization: an exploratory two-stage research design
inferred← citeshttps://doi.org/10.1108/ijopm-04-2022-0259openalex-snapshot
Mechanisms for developing operational capabilities in digital servitization
inferred← citeshttps://doi.org/10.1108/ijopm-08-2020-0507openalex-snapshot
Exploring the root causes of servitization challenges: an organisational boundary perspective
inferred← citeshttps://doi.org/10.1108/ijopm-08-2020-0528openalex-snapshot
A history-based framework of servitization and deservitization
inferred← citeshttps://doi.org/10.1108/imds-05-2022-0302openalex-snapshot
Manufacturing servitization in the digital economy: a configurational analysis from dynamic capabilities and lifecycle perspective
inferred← citeshttps://doi.org/10.1108/imr-01-2025-0023openalex-snapshot
How can data-driven service innovation transform hybrid business offerings in global markets?
inferred← citeshttps://doi.org/10.1108/imr-04-2022-0103openalex-snapshot
Financial and non-financial factors for the success of hybrid offerings: evidence from multinational enterprises in an emerging market
inferred← citeshttps://doi.org/10.1108/imr-10-2021-0303openalex-snapshot
Hybrid market offering in the medical technology sector and the role of network configuration: an exploratory assessment in both developed and emerging markets
inferred← citeshttps://doi.org/10.1108/imr-11-2021-0341openalex-snapshot
Hybrid business offerings in small internationalisers: a mixed-method analysis of internal capabilities through hesitant fuzzy information
inferred← citeshttps://doi.org/10.1108/jbim-01-2022-0013openalex-snapshot
The outcomes of B2B data-driven customer focused value creation
inferred← citeshttps://doi.org/10.1108/jbim-01-2025-0074openalex-snapshot
Managing sustainability through digital servitization: a mixed method approach
inferred← citeshttps://doi.org/10.1108/jbim-02-2021-0080openalex-snapshot
Eight organizational enablers of digital service-sales ambidexterity in industrial firms
inferred← citeshttps://doi.org/10.1108/jbim-03-2022-0145openalex-snapshot
When in Rome, do as the Romans do: can international marketing adaptation improve the association between servitization and profitability?
inferred← citeshttps://doi.org/10.1108/jbim-03-2024-0150openalex-snapshot
How digital collaboration capability affects incremental and radical service innovation in manufacturing firms: the mediating role of organizational agility
inferred← citeshttps://doi.org/10.1108/jbim-03-2024-0200openalex-snapshot
How manufacturers make decision of digital service collaboration in ecosystem: a niche selection perspective
inferred← citeshttps://doi.org/10.1108/jbim-05-2025-0441openalex-snapshot
Leveraging frugal innovation capabilities for servitization: a multiple case study of resource-constrained industrial firms
inferred← citeshttps://doi.org/10.1108/jbim-06-2025-0540openalex-snapshot
The impact of market dynamism on innovation from a digital perspective: the moderating roles of TMT digital orientation and firm digital capabilities
inferred← citeshttps://doi.org/10.1108/jbim-07-2022-0308openalex-snapshot
Unpacking the mechanism linking digital servitization and manufacturing firm performance: the role of the service networks and slack resources
inferred← citeshttps://doi.org/10.1108/jbim-09-2023-0537openalex-snapshot
Gaining acceptance for digital servitization: the role of legitimacy in the development of a smart service in established manufacturing ecosystems
inferred← citeshttps://doi.org/10.1108/jbim-10-2020-0461openalex-snapshot
Examining the impact of strategic supplier partnership, customer relationship and supply chain responsiveness on operational performance: the moderating effect of demand uncertainty
inferred← citeshttps://doi.org/10.1108/jbim-10-2024-0751openalex-snapshot
Unraveling the determinants of SaaS performance: a dynamic capabilities perspective
inferred← citeshttps://doi.org/10.1108/jbim-10-2024-0785openalex-snapshot
Re-examining B2B calculative commitment and its impact on willingness-to-pay a premium price
inferred← citeshttps://doi.org/10.1108/jeim-03-2024-0115openalex-snapshot
Digital service innovation in SMEs: identifying the barriers for business model evolution
inferred← citeshttps://doi.org/10.1108/jeim-04-2024-0216openalex-snapshot
Digital Service Innovation as a co-production of socio-technical assemblages oriented toward servitization
inferred← citeshttps://doi.org/10.1108/jeim-04-2025-0268openalex-snapshot
Exploring the role of Industry 4.0 capabilities in managing supply base complexity and enhancing supply chain agility
inferred← citeshttps://doi.org/10.1108/jeim-04-2026-0628openalex-snapshot
How do BDA-AI capabilities drive innovation, resilience and efficiency under risk concerns? A dynamic capabilities-contingency perspective
inferred← citeshttps://doi.org/10.1108/jeim-05-2024-0238openalex-snapshot
Unleashing digital servitization and service innovation: how decision-making logics and organizational learning enable coping with implementation process complexities
inferred← citeshttps://doi.org/10.1108/jeim-10-2024-0598openalex-snapshot
How do CEOs' general managerial skills affect firms' digital transformation? The contingent roles of performance feedback and financial slack
inferred← citeshttps://doi.org/10.1108/jhom-08-2024-0349openalex-snapshot
Digital transformation in the healthcare sector: a novel strategic perspective
inferred← citeshttps://doi.org/10.1108/jkm-02-2023-0121openalex-snapshot
Revisiting the idea of knowledge-based dynamic capabilities for digital transformation
inferred← citeshttps://doi.org/10.1108/jkm-08-2025-1162openalex-snapshot
Bricolage as a microfoundation of knowledge recombination: enabling servitization in resource-constrained environments
inferred← citeshttps://doi.org/10.1108/jmtm-01-2024-0025openalex-snapshot
Small and medium-sized manufacturers’ ways of involving suppliers in digitally-enabled services
inferred← citeshttps://doi.org/10.1108/jmtm-02-2023-0046openalex-snapshot
Configurations for emerging market firms to achieve a high-level servitization strategy: evidence from Chinese manufacturing firms
inferred← citeshttps://doi.org/10.1108/jmtm-03-2024-0127openalex-snapshot
How does the technology environment impact supply chain strategy and operational performance?
inferred← citeshttps://doi.org/10.1108/jmtm-04-2025-0297openalex-snapshot
Unlocking the nexus of digitalization, servitization and financial performance
inferred← citeshttps://doi.org/10.1108/jmtm-07-2021-0241openalex-snapshot
The influence of manufacturing contexts on additive manufacturing-enabled competitive capabilities
inferred← citeshttps://doi.org/10.1108/jmtm-10-2020-0429openalex-snapshot
Untangling service design routines for digital servitization: empirical insights of smart PSS in maritime industry
inferred← citeshttps://doi.org/10.1108/jmtm-11-2025-1145openalex-snapshot
Toward a contingency-based understanding of the role of organizational ambidexterity in SME servitization
inferred← citeshttps://doi.org/10.1108/jocm-02-2023-0041openalex-snapshot
Renew or die amidst COVID-19: investigating the effect of organizational learning culture on strategic renewal through strategic reconfiguration and digital transformation
inferred← citeshttps://doi.org/10.1108/josm-07-2024-0292openalex-snapshot
Navigating digital servitization in manufacturing SMEs through value propositions
inferred← citeshttps://doi.org/10.1108/josm-11-2020-0422openalex-snapshot
Unfolding the simple heuristics of smart solution development
inferred← citeshttps://doi.org/10.1108/josm-11-2020-0427openalex-snapshot
Digital service innovation: a paradigm shift in technological innovation
inferred← citeshttps://doi.org/10.1108/josm-11-2020-0428openalex-snapshot
Digital servitization strategies for SME internationalization: the interplay between digital service maturity and ecosystem involvement
inferred← citeshttps://doi.org/10.1108/josm-12-2022-0400openalex-snapshot
Spiraling between learning and alignment toward digital service innovation
inferred← citeshttps://doi.org/10.1108/josm-12-2022-0404openalex-snapshot
The origins of digital service innovation (DSI): systematic review of ontology and future research agenda
inferred← citeshttps://doi.org/10.1108/jpbm-05-2024-5192openalex-snapshot
Exploring the pathway of improving B2B brand equity in digital era: integrating digital orientation to brand ambidexterity
inferred← citeshttps://doi.org/10.1108/jsma-03-2025-0074openalex-snapshot
What underpins the strategic change decision of digital transformation? Roles of organizational mindfulness and strategic reconfiguration
inferred← citeshttps://doi.org/10.1108/jstp-03-2023-0074openalex-snapshot
Cultural change in servitization – a conceptual review and framework
inferred← citeshttps://doi.org/10.1108/jstp-04-2025-0125openalex-snapshot
Unlocking the relationship between depth and breadth of servitization and product innovation: the moderating effects of digitalization and market competition
inferred← citeshttps://doi.org/10.1108/jstp-05-2023-0164openalex-snapshot
Why do companies integrate products and services? Linking decision-makers’ personality traits and decision-making logics
inferred← citeshttps://doi.org/10.1108/md-09-2020-1213openalex-snapshot
How can dynamic capabilities make sense in avoiding value co-creation traps?
inferred← citeshttps://doi.org/10.1108/scm-04-2022-0156openalex-snapshot
Service breadth or depth? A customer perspective
inferred← citeshttps://doi.org/10.1109/tem.2022.3230248openalex-snapshot
Digital Transformation of SMEs: The Role of Entrepreneurial Persistence and Market Sensing Dynamic Capability
inferred← citeshttps://doi.org/10.1109/tem.2023.3314086openalex-snapshot
Scaling Digital Solutions in Healthcare: Paradoxical Tensions in Provider–Customer Relations and Coping Strategies
inferred← citeshttps://doi.org/10.1109/tem.2024.3361308openalex-snapshot
Evolving Dynamic Capabilities: Exploring Implications of Industry 4.0 Digital Technologies on Manufacturing
inferred← citeshttps://doi.org/10.1109/tem.2024.3383462openalex-snapshot
Linking Digital Servitization and Industrial Sustainability Performance: A Configurational Perspective on Smart Solution Strategies
inferred← citeshttps://doi.org/10.1109/tem.2025.3594208openalex-snapshot
Digital Servitization Roadmapping: A Case Study of Well-Being and Productivity Management Service in the Construction Industry
inferred← citeshttps://doi.org/10.1111/1467-8551.12555openalex-snapshot
Contract‐Based Knowledge Protection and Cooperation Performance: The Effects of Technological Turbulence and Legal System Completeness
inferred← citeshttps://doi.org/10.1111/emre.12631openalex-snapshot
The differential effect of environmental jolts and information sources on dynamic capabilities
inferred← citeshttps://doi.org/10.1111/jpim.12690openalex-snapshot
Distinguishing digitization and digitalization: A systematic review and conceptual framework
inferred← citeshttps://doi.org/10.1142/s1363919625300028openalex-snapshot
A SERVICE-DOMINANT LOGIC FOR DIGITAL TRANSFORMATION RESEARCH AND PRACTICE: SYSTEMATIC REVIEW, RESEARCH AGENDA, AND IMPLEMENTATION ROADMAP
inferred← citeshttps://doi.org/10.1177/03063070241272373openalex-snapshot
Extending the research agenda for supply chain management in the age of disruption: The multifaceted role and implications of dynamic capabilities
inferred← citeshttps://doi.org/10.12688/f1000research.150946.1openalex-snapshot
Exploring the landscape of digital servitization: A systematic review
inferred← citeshttps://doi.org/10.12688/f1000research.150946.2openalex-snapshot
Exploring the landscape of digital servitization: A systematic review
inferred← citeshttps://doi.org/10.1371/journal.pone.0287826openalex-snapshot
CTM and QFD analysis: Framework for fintech adoption priority in commercial banks
inferred← citeshttps://doi.org/10.1371/journal.pone.0295452openalex-snapshot
Does blockchain technology matter for supply chain resilience in dynamic environments? The role of supply chain integration
inferred← citeshttps://doi.org/10.1371/journal.pone.0321285openalex-snapshot
The impact of digital trade development on China’s export of technology-intensive products: Evidence from importing countries
inferred← citeshttps://doi.org/10.15294/aaj.v12i1.67393openalex-snapshot
The Management Accounting Usage in Automotive Servitized Companies: An Initial Attempt
inferred← citeshttps://doi.org/10.1590/0103-6513.20230004openalex-snapshot
Why are companies moving on towards Product-Service Systems? A framework for PSS drivers
inferred← citeshttps://doi.org/10.18860/mec-j.v8i3.29235openalex-snapshot
The Role of Enterprise Agility in Mediating Digitalization Capabilities Towards Superior Performance of MSMEs
inferred← citeshttps://doi.org/10.21608/cfdj.2023.289174openalex-snapshot
قیاس الأثر الوسیط للقدرات الدینامیكیة على العلاقة بین استخدام تقنیات التحول الرقمی كآلیة لتوجیه عوامل الأداء التكیفی لخدمات منظومة التأمین الصحی الشامل خلال جائحة كورونا
inferred← citeshttps://doi.org/10.21833/ijaas.2025.06.014openalex-snapshot
Exploring dynamic capabilities in digital transformation: A bibliometric and content analysis
inferred← citeshttps://doi.org/10.23919/picmet64035.2024.10653455openalex-snapshot
Paradoxes and Coping Practices in AI Servitization: An Exploratory Study of Four Chinese Manufacturers
inferred← citeshttps://doi.org/10.2478/mape-2021-0021openalex-snapshot
Towards a Self-Service Approach in the Printing Industry. An Investigation of State of the Art Technologies Along with Industry 4.0 Changes
inferred← citeshttps://doi.org/10.31357/icbm.v18.5855openalex-snapshot
Resource Orchestration in Digital Servitisation: A Case Study of Integrated Energy Service
inferred← citeshttps://doi.org/10.31414/adm.2023.t.131675openalex-snapshot
Competências tecnológicas digitais na oferta global e internacionalização online de empresas de software
inferred← citeshttps://doi.org/10.3389/fpubh.2024.1369885openalex-snapshot
Coopetition, exploration and exploitation capabilities, and growth performance in digital healthcare ventures
inferred← citeshttps://doi.org/10.3390/admsci14090215openalex-snapshot
A Model of Public Sector E-Services Development Efficiency as a Sustainable Competitive Advantage
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