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Face and facework in conflict: a cross-cultural comparison of China, Germany, Japan, and the United States

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The Impact of Cultural Differences on Instant Messaging Communication in China and Germany
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Kommunikation in der Anwendung
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Deeskalation: Polizeipsychologische Grundlagen
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Einfluss von Kultur auf das Konfliktverhalten in international tätigen Unternehmen
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Successful Knowledge Transfer in Manager-Employee Relationships in China
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Successful Knowledge Transfer in Manager-Employee Relationships in China
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Self-construal, facework, and conflict styles among cultures in online learning environments
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A Cross-Cultural Analysis of Argument Predispositions in China: Argumentativeness, Verbal Aggressiveness, Argument Frames, and Personalization of Conflict
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The Effects of Parliamentary Debate as a Pedagogy for Argumentation in L1 and L2 Contexts
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Ethical Leadership and Its Cultural and Institutional Context: An Empirical Study in Japan
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Perceived Marital Problems in Taiwan
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Management of Interpersonal Conflict in Negotiation with Chinese: A Perceived Face Threat Perspective
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How Angry are You? Anger Intensity, Demand and Subjective Value in Multi-round Distributive Electronic Negotiation
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Face-Saving and Depressive Symptoms Among U.S. Chinese Older Adults
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Overqualification and Subjective Well-Being at Work: The Moderating Role of Job Autonomy and Culture
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Residential Mobility Decreases the Perception of Social Norm Violations
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Surfacing important but invisible issues in American companies in Japan
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Repair the house before it rains! Investigating third-party’s impression management reaction to peer abusive supervision: the roles of face threat and chaxu atmosphere
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Culturally Adapted CBTI for Chinese Insomnia Patients: a One-Arm Pilot Trial
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Explaining consumers' intentions towards purchasing green food in Qingdao, China: The amendment and extension of the theory of planned behavior
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Exploring differences in how men and women respond to threats to positive face on social media
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Reactions to other-generated face threats on Facebook and their relational consequences
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Technology-driven gratifications sought through text-messaging among college students in the U.S. and Japan
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Autonomy-supportive mediation and scam susceptibility: The role of literacy among middle-aged and older adults
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Cultural differences in perceptions of power: A cultural logics perspective
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Evidence for benefits of argumentation in a Mayan indigenous population
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Building influence as an outsider: A theoretical approach to cross-cultural impression management
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Negotiation beliefs: Comparing Americans and the Chinese
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Hospitality service failures: Who will be more dissatisfied?
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How does social distance impact customers’ complaint intentions? A cross-cultural examination
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The Chinese way of response to hospitality service failure: The effects of face and guanxi
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Uncertainty avoidance and facework: A test of the Hofstede model
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Face threatening act avoidance and relationship satisfaction between international students and Japanese host students
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The influence of high/low-context culture and power distance on choice of communication media: Students’ media choice to communicate with Professors in Japan and America
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Facework in Syria and the United States: A cross-cultural comparison
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State of the art themes in cross-cultural communication research: A systematic and meta-analytic review
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Fight and flight: A multilevel analysis of facework strategies in intercultural face-threatening acts
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A cross-cultural alternative to demand-withdraw in interpersonal conflict: Effects of the caring-insist response for Chinese and American relationships
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The universality of anxiety experiences between Germany, Indonesia, and the US: A measurement invariance analysis
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Culture's impact on consumer complaining responses to embarrassing service failure
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The nature of vicarious embarrassment
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Voice versus loyalty: Self-construals and responses to dissatisfaction in romantic relationships
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Cultural values, emotional intelligence, and conflict handling styles: A global study
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‘Say can I borrow it’: Teachers and children managing peer conflict in a Japanese preschool
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Independent vs. interdependent self-construal and interrogative compliance: Intra- and cross-cultural evidence
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Restoring trust through transparency: Examining the effects of transparency strategies on police crisis communication in Mainland China
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Measuring purchase intention towards green power certificate in a developing nation: Applying and extending the theory of planned behavior
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On the etiology of conflict cultures
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How does occupational stigma and work dirtiness inhibit hotel front-line employees’ proactive customer service performance and its solutions
inferred← citeshttps://doi.org/10.1017/9781108854184openalex-snapshot
The Cambridge Handbook of Intercultural Training
inferred← citeshttps://doi.org/10.1017/9781108854184.001openalex-snapshot
Foreword
inferred← citeshttps://doi.org/10.1017/9781108854184.002openalex-snapshot
Preface
inferred← citeshttps://doi.org/10.1017/9781108854184.003openalex-snapshot
Introduction and Theoretical Framework
inferred← citeshttps://doi.org/10.1017/9781108854184.004openalex-snapshot
Theoretical Foundations of Intercultural Training
inferred← citeshttps://doi.org/10.1017/9781108854184.005openalex-snapshot
Harry Triandis’s Contributions to Intercultural Training as a Field of Research
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Interdisciplinary History of Intercultural Communication Studies
inferred← citeshttps://doi.org/10.1017/9781108854184.007openalex-snapshot
Culture Theories and Intercultural Training
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An Analysis of Methods for Intercultural Training
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Intercultural Simulations
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Toward a Social Network Theory of Reentry
inferred← citeshttps://doi.org/10.1017/9781108854184.011openalex-snapshot
Intractable Conflict, Delegitimization, and Intercultural Training
inferred← citeshttps://doi.org/10.1017/9781108854184.012openalex-snapshot
Evaluation of Cross-Cultural Training
inferred← citeshttps://doi.org/10.1017/9781108854184.013openalex-snapshot
Practice of Intercultural Training
inferred← citeshttps://doi.org/10.1017/9781108854184.014openalex-snapshot
International Initiatives in K–12 and Higher Education
inferred← citeshttps://doi.org/10.1017/9781108854184.015openalex-snapshot
The Triad Training Model in Counseling, Cultural Diversity, and Intercultural Training
inferred← citeshttps://doi.org/10.1017/9781108854184.016openalex-snapshot
Multicultural Counseling Training and Intercultural Training
inferred← citeshttps://doi.org/10.1017/9781108854184.017openalex-snapshot
Training for Cross-Cultural Competence in the United States Military
inferred← citeshttps://doi.org/10.1017/9781108854184.018openalex-snapshot
Developing Intercultural Competency Training in Global Organizations
inferred← citeshttps://doi.org/10.1017/9781108854184.019openalex-snapshot
Indigenous Psychology and Intercultural Training
inferred← citeshttps://doi.org/10.1017/9781108854184.020openalex-snapshot
Brazilian Cultural Patterns and Intercultural Training
inferred← citeshttps://doi.org/10.1017/9781108854184.021openalex-snapshot
Russian Cultural Patterns and Intercultural Training
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Indian Psychology and Intercultural Training
inferred← citeshttps://doi.org/10.1017/9781108854184.023openalex-snapshot
Culture-Inclusive Theories for Intercultural Training in Confucian Societies
inferred← citeshttps://doi.org/10.1017/9781108854184.024openalex-snapshot
Japanese Psychology and Intercultural Training
inferred← citeshttps://doi.org/10.1017/9781108854184.025openalex-snapshot
New Interdisciplinary Approaches to Intercultural Training
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Cultural Neuroscience Basis of Intercultural Training and Education
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Perceptual Representation
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Emotional Contagion, Intimate Intercultural Relationships, and Intercultural Training
inferred← citeshttps://doi.org/10.1017/9781108854184.029openalex-snapshot
Dialogue and Culture
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Optimizing Globalization through “Intelligent Swarming”
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Summing Up
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Intercultural Training for the New Global Village
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Index
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The Impact of Giving Feedback in Online Discussions
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Examining the impact of Culture's consequences: A three-decade, multilevel, meta-analytic review of Hofstede's cultural value dimensions.
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A psychometric evaluation of the Loss of Face Scale.
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Power Distance, Receiver Facework, Innovation, and Superior-Subordinate Relationships
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Cross-Cultural Research on Consumer Responses to Service Failure: A Critical Review
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Expected feedback and successful adaptation to a multinational organization (MNO)
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The distribution and characteristics of Japanese vocatives in business situations
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Atenuación, género discursivo e imagen
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Factor Structure and Psychometric Properties of the Pathological Narcissism Inventory Among Chinese University Students
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The Relationships Between Japanese Interpersonal Conflict Styles and Their Language Expressions
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Prosocial Paradox: How Financial Constraints Amplify Strategic Donation Choices
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Beyond the dichotomy of communication studies
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The spiral of silence: examining how cultural predispositions, news attention, and opinion congruency relate to opinion expression
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A content analysis of research on China in top-ranked communication journals from 1995 to 2014: a comparison with other Asian countries
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Facework among L2 speakers: a close look at intercultural communication
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Examining Chinese peasants’ transnational communication patterns and identity negotiations on an Algerian construction site
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Immediacy, humor, power distance, and classroom communication apprehension in Chinese college classrooms
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Family Communication Patterns and Conflict Styles in Chinese Parent-Child Relationships
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A U.S.-China Investigation of the Effects of Perceived Partner Conflict Styles on Outcome Satisfaction: The Mediating Role of Perceived Partner Conflict Competence
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Chinese international students’ facework and collective face concerns in response to group criticism
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Conversational Argumentation in Decision Making: Chinese and U.S. Participants in Face-to-Face and Instant-Messaging Interactions
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Managing Communicative Challenges and Interactional Dilemma: Native Speakers’ Responses to Non-Native Speakers’ Lack of Understanding
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Non-targeted customers in individualistic versus collectivistic cultures
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Relational care in conflict: how Vietnamese students navigate roles and cultural logic
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Quiet or questioning? Students' discussion behaviors in student-centered education across cultures
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Teacher Immediacy Scales: Testing for Validity Across Cultures
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Attentive Facework During Instructional Feedback: Key to Perceiving Mentorship and an Optimal Learning Environment
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Psychological Reactance and Resistance Intention in the Classroom: Effects of Perceived Request Politeness and Legitimacy, Relationship Distance, and Teacher Credibility
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The Message Design Logics of Organizational Change
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On being nice: Conceptualizing the communication of niceness through relational prioritization, care, and adaptability
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Reinforced Codes and Boundaries: Japanese Speakers' Remedial Episode Avoidance in Problematic Situations With “Americans”
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Conflict styles within individualistic, low power distance, and low context nations: a four nation comparison
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Accommodation and nonaccommodation across the lifespan: Perspectives from Thailand, Japan, and the United States of America
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Emotional and behavioral responses to romantic jealousy expressions
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Dual Influences of Moderating Variables in the Dissatisfaction Process: Theory and Evidence
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How to promote relationship-building leadership at work? A comparative exploration of leader humor behavior between North America and China
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Cultural Difference in Conflict Management Strategies of Children and Its Development: Comparing 3- and 5-Year-Olds Across China, Japan, and Korea
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Physician Communication in the Operating Room: Expanding Application of Face-Negotiation Theory to the Health Communication Context
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Physician Communication in the Operating Room
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Expectations and Personal Cultural Knowledge: Redefining Asian Scholars' Research Efforts
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Culture matters: Chinese mental health professionals’ fear of losing face in routine outcome monitoring
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How Do You Like Your Forgiveness? Communication Style Preferences and Effects
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Rhetoric, Anxiety, and Character Armor: Burke's Interactional Rhetoric of Identity1
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Defacement: Indigenous Patients' Experiences in Baja Verapaz, Guatemala
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Researching intercultural conflict competence
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Understanding intercultural facework behaviours
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Relational closeness in conflict: Effects on interaction goals, emotion, and conflict styles
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Interview with Stella Ting-Toomey
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Survey mode and data quality: Careless responding across three modes in cross-cultural contexts
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Subordinates' perceptions of Western expatriate hotel managers in China: The effects of conflict avoidance
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Video-stimulated recall in cross-cultural research in education: a case study in Vietnam
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Traditions of communication theory and the potential for multicultural dialogue
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Elusive Family Problems Reported by Japanese College Students: An Examination of Theme Variation and Methodology
inferred← citeshttps://doi.org/10.1080/17475750600909303openalex-snapshot
Power Distance and Facework Strategies
inferred← citeshttps://doi.org/10.1080/17475750601026933openalex-snapshot
The Effects of National Culture and Face Concerns on Intention to Apologize: A Comparison of the USA and China
inferred← citeshttps://doi.org/10.1080/17475750701737124openalex-snapshot
Intercultural Conflict from a Multilevel Perspective: Trends, Possibilities, and Future Directions
inferred← citeshttps://doi.org/10.1080/17475750701737199openalex-snapshot
Intercultural Conflict Training: Theory-Practice Approaches and Research Challenges
inferred← citeshttps://doi.org/10.1080/17475759.2009.505062openalex-snapshot
Face Concerns and Requests in Japan: Exploring the Effects of Relational Closeness and Social Status
inferred← citeshttps://doi.org/10.1080/17475759.2011.623239openalex-snapshot
The Relationship among Intercultural Communication Apprehension, Ethnocentrism, Uncertainty Reduction, and Communication Satisfaction during Initial Intercultural Interaction: An Extension of Anxiety and Uncertainty Management (AUM) Theory
inferred← citeshttps://doi.org/10.1080/17475759.2012.692333openalex-snapshot
Facework Strategies of Sri Lankans Working in Australia
inferred← citeshttps://doi.org/10.1080/17475759.2012.744341openalex-snapshot
The Relationship between Mental Distress, Assessed in Terms of Anxiety and Depression, and Conflict Management in the Context of Cultural Adaptation
inferred← citeshttps://doi.org/10.1080/17475759.2015.1126756openalex-snapshot
Two Codes for Remedying Problematic Situations: Japanese and English Speakers’ Views of Explanations and Apologies in the United States
inferred← citeshttps://doi.org/10.1080/17475759.2017.1329159openalex-snapshot
A Test of the Relationships between Host and Home National Involvements and the Preferences for Intercultural Conflict Management Styles
inferred← citeshttps://doi.org/10.1080/17475759.2019.1572640openalex-snapshot
Negotiating Faces in Coping with Workplace Bullying: A Cross-Cultural Investigation
inferred← citeshttps://doi.org/10.1080/17475759.2022.2161602openalex-snapshot
Face Concerns in Intra- and Intercultural Business Communication
inferred← citeshttps://doi.org/10.1080/17513050902985331openalex-snapshot
Cultural Similarities and Differences in Seeking Social Support as a Means of Coping: A Comparison of European Americans and Chinese and an Evaluation of the Mediating Effects of Self-Construal
inferred← citeshttps://doi.org/10.1080/17513057.2010.533787openalex-snapshot
The Effects of Gender and Power Distance on Nonverbal Immediacy in Symmetrical and Asymmetrical Power Conditions: A Cross-Cultural Study of Classrooms and Friendships
inferred← citeshttps://doi.org/10.1080/17513057.2014.898364openalex-snapshot
Establishing Cross-Cultural Measurement Equivalence of Scales Associated with Face-Negotiation Theory: A Critical Issue in Cross-Cultural Comparisons
inferred← citeshttps://doi.org/10.1080/17513057.2015.1087094openalex-snapshot
The Emotional Side of Forgiveness: A Cross-Cultural Investigation of the Role of Anger and Compassion and Face Threat in Interpersonal Forgiveness and Reconciliation
inferred← citeshttps://doi.org/10.1080/17513057.2016.1120844openalex-snapshot
A cross-cultural comparison of Ecuadorian and United States face, facework, and conflict styles during interpersonal conflict: An application of face-negotiation theory
inferred← citeshttps://doi.org/10.1080/17538157.2019.1624967openalex-snapshot
Issues in internet-based support for chinese-american breast cancer survivors
inferred← citeshttps://doi.org/10.1080/19368623.2026.2628036openalex-snapshot
Self-esteem or blame? How do customers’ protective face orientation and attribution of responsibility affect food waste reduction?
inferred← citeshttps://doi.org/10.1080/23808985.2007.11679065openalex-snapshot
Openness and Avoidance in Couples Communicating About Cancer
inferred← citeshttps://doi.org/10.1080/23808985.2008.11679078openalex-snapshot
Reconceptualizing Virtual Teaming from a Constitutive Perspective Review, Redirection, and Research Agenda
inferred← citeshttps://doi.org/10.1080/23808985.2019.1602783openalex-snapshot
A multi-national validity analysis of the Personal Report of Communication Apprehension (PRCA-24)
inferred← citeshttps://doi.org/10.1086/597329openalex-snapshot
The Contrasting Effects of Culture on Consumer Tolerance: Interpersonal Face and Impersonal Fate
inferred← citeshttps://doi.org/10.1093/hcr/29.2.291openalex-snapshot
The (In)validity of Self-Construal Scales Revisited
inferred← citeshttps://doi.org/10.1093/ijpor/edaf056openalex-snapshot
Is It What You Know or What You Think You Know? Understanding the Roles of Objective and Subjective Political Knowledge in Political Discussion
inferred← citeshttps://doi.org/10.1093/jcmc/zmac004openalex-snapshot
Inaccuracies andIzzat: Channel Affordances for the Consideration of Face in Misinformation Correction
inferred← citeshttps://doi.org/10.1093/oxfordhb/9780197510636.013.26openalex-snapshot
Facework on Social Media in China
inferred← citeshttps://doi.org/10.1093/oxfordhb/9780199541850.013.0026openalex-snapshot
Illness behaviors among the Chinese
inferred← citeshttps://doi.org/10.1093/oxfordhb/9780199730858.013.0023openalex-snapshot
Explaining and Predicting Cultural Differences in Negotiation
inferred← citeshttps://doi.org/10.1108/02634501211251043openalex-snapshot
Segmenting blood donors in developing countries
inferred← citeshttps://doi.org/10.1108/03090561111119994openalex-snapshot
Dealing with social desirability bias: an application to charitable giving
inferred← citeshttps://doi.org/10.1108/10444060710759309openalex-snapshot
Conflict management styles: the differences among the Chinese, Japanese, and Koreans
inferred← citeshttps://doi.org/10.1108/10444060810849182openalex-snapshot
Multilevel effects of conflict management preferences on satisfaction with group processes
inferred← citeshttps://doi.org/10.1108/10444060810909310openalex-snapshot
An analysis of the relationships among face concerns and facework behaviors in perceived conflict situations
inferred← citeshttps://doi.org/10.1108/ajb-07-2018-0042openalex-snapshot
Firm response, action visibility and consumers’ legitimacy judgment
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