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Understanding Nonresponse to the 2007 Medicare CAHPS Survey

https://doi.org/10.1093/geront/gnr046
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1007/s10742-009-0055-1openalex-snapshot
Erratum to: Using the Census Bureau’s surname list to improve estimates of race/ethnicity and associated disparities
inferredcites →https://doi.org/10.1007/s11606-009-1105-7openalex-snapshot
Developing Predictive Models of Health Literacy
inferredcites →https://doi.org/10.1016/j.ehrm.2010.03.001openalex-snapshot
Readability and Missing Data Rates in CAHPS 2.0 Medicare Survey in African American and White Medicare Respondents
inferredcites →https://doi.org/10.1016/s1070-3241(16)30444-8openalex-snapshot
Understanding Patient willingness to Recommend and Return: A Strategy for Prioritizing Improvement Opportunities
inferredcites →https://doi.org/10.1093/geront/41.4.546openalex-snapshot
The Feasibility of Using a Telephone-Administered Survey for Determining Nutritional Service Needs of Noninstitutionalized Older Adults in Rural Areas
inferredcites →https://doi.org/10.1093/poq/nfh002openalex-snapshot
The Role of Topic Interest in Survey Participation Decisions
inferredcites →https://doi.org/10.1093/poq/nfi002openalex-snapshot
Changes in Telephone Survey Nonresponse over the Past Quarter Century
inferredcites →https://doi.org/10.1093/poq/nfl035openalex-snapshot
Gauging the Impact of Growing Nonresponse on Estimates from a National RDD Telephone Survey
inferredcites →https://doi.org/10.1093/poq/nfn011openalex-snapshot
The Impact of Nonresponse Rates on Nonresponse Bias: A Meta-Analysis
inferredcites →https://doi.org/10.1093/poq/nfp037openalex-snapshot
Not All Survey Effort is Equal
inferredcites →https://doi.org/10.1097/00001648-199307000-00014openalex-snapshot
Comparison of Early and Late Respondents to a Postal Health Survey Questionnaire
inferredcites →https://doi.org/10.1097/00005650-199009001-00009openalex-snapshot
8. Conclusions and Recommendations
inferredcites →https://doi.org/10.1097/00005650-199903001-00008openalex-snapshot
Special Issues Addressed in the CAHPS™ Survey of Medicare Managed Care Beneficiaries
inferredcites →https://doi.org/10.1097/00005650-199903001-00009openalex-snapshot
Special Issues in Assessing Care of Medicaid Recipients
inferredcites →https://doi.org/10.1097/00005650-200203000-00003openalex-snapshot
Using Telephone Interviews to Reduce Nonresponse Bias to Mail Surveys of Health Plan Members
inferredcites →https://doi.org/10.1097/00005650-200206000-00006openalex-snapshot
Factors Affecting Response Rates to the Consumer Assessment of Health Plans Study Survey
inferredcites →https://doi.org/10.1111/j.1475-6773.2003.00194.xopenalex-snapshot
Methodological Challenges Associated with Patient Responses to Follow‐up Longitudinal Surveys Regarding Quality of Care
inferredcites →https://doi.org/10.1111/j.1475-6773.2005.00476.xopenalex-snapshot
Patterns of Unit and Item Nonresponse in the CAHPS® Hospital Survey
inferredcites →https://doi.org/10.1111/j.1475-6773.2006.00550.xopenalex-snapshot
Using a Spanish Surname Match to Improve Identification of Hispanic Women in Medicare Administrative Data
inferredcites →https://doi.org/10.1111/j.1475-6773.2008.00914.xopenalex-snapshot
Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS ® Hospital Survey Scores
inferredcites →https://doi.org/10.1214/aoms/1177731829openalex-snapshot
On a Least Squares Adjustment of a Sampled Frequency Table When the Expected Marginal Totals are Known
inferredcites →https://doi.org/10.1377/hlthaff.26.5.w630openalex-snapshot
Medicare Prescription Drug Benefit Progress Report: Findings From A 2006 National Survey Of Seniors
inferredcites →https://doi.org/10.2105/ajph.83.1.94openalex-snapshot
Telephone health surveys: potential bias from noncompletion.
inferredcites →https://doi.org/10.2307/1402400openalex-snapshot
Postcensal Estimates for Local Areas (Or Domains)

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Use of Claims Data to Screen for Functional Limitations Among Medicare Beneficiaries
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New Supplemental Benefits and Plan Ratings Among Medicare Advantage Enrollees
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Childhood cancer survivorship research in minority populations: A position paper from the Childhood Cancer Survivor Study
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Bayesian hierarchical modeling of substate area estimates from the Medicare CAHPS survey
inferred← citeshttps://doi.org/10.1007/978-3-030-47256-6_8openalex-snapshot
Power, Culture and Item Nonresponse in Social Surveys
inferred← citeshttps://doi.org/10.1007/s10433-018-0488-xopenalex-snapshot
Non-response in surveys of very old people
inferred← citeshttps://doi.org/10.1007/s10549-023-07148-yopenalex-snapshot
Racial/ethnic disparities in the association between patient care experiences and receipt of initial surgical breast cancer care: findings from SEER-CAHPS
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Examining colorectal cancer survivors’ surveillance patterns and experiences of care: a SEER-CAHPS study
inferred← citeshttps://doi.org/10.1007/s10742-022-00277-9openalex-snapshot
Development, methodology, and adaptation of the Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS®) patient experience survey, 2007–2019
inferred← citeshttps://doi.org/10.1007/s11136-014-0820-7openalex-snapshot
Common patterns of morbidity and multi-morbidity and their impact on health-related quality of life: evidence from a national survey
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Specialties Differ in Which Aspects of Doctor Communication Predict Overall Physician Ratings
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Patient Experience with In-Person and Telehealth Visits Before and During the COVID-19 Pandemic at a Large Integrated Health System in the United States
inferred← citeshttps://doi.org/10.1007/s40615-023-01719-xopenalex-snapshot
Inequities in Patient Access to Care Among Asian American, Native Hawaiian, and Pacific Islander Adults in Medicaid
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Development and Implementation of the Family Experiences With Coordination of Care Survey Quality Measures
inferred← citeshttps://doi.org/10.1016/j.acap.2018.07.007openalex-snapshot
Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience Surveys
inferred← citeshttps://doi.org/10.1016/j.artd.2023.101212openalex-snapshot
Racial Differences in Patient Satisfaction With the Hospital Experience Undergoing Primary Unilateral Hip and Knee Arthroplasty: A Retrospective Study
inferred← citeshttps://doi.org/10.1016/j.arth.2020.09.055openalex-snapshot
Natural Language Processing of Patient-Experience Comments After Primary Total Knee Arthroplasty
inferred← citeshttps://doi.org/10.1016/j.arth.2021.01.023openalex-snapshot
Is There an Association Between Negative Patient-Experience Comments and Perioperative Outcomes After Primary Total Hip Arthroplasty?
inferred← citeshttps://doi.org/10.1016/j.ijmedinf.2025.106078openalex-snapshot
One Size Fits None. How can we do better? using patient reported experience measure findings to drive local quality improvement across wards in a large Australian metropolitan hospital
inferred← citeshttps://doi.org/10.1016/j.jemermed.2023.05.007openalex-snapshot
Exploring Which Patients Use Their Closest Emergency Departments Using Geocoded Data
inferred← citeshttps://doi.org/10.1016/j.joms.2022.06.012openalex-snapshot
Do Race and Ethnicity Affect the Age When Third Molars are Extracted?
inferred← citeshttps://doi.org/10.1016/j.jpainsymman.2018.07.014openalex-snapshot
Effects of Caregiver and Decedent Characteristics on CAHPS Hospice Survey Scores
inferred← citeshttps://doi.org/10.1016/j.xkme.2019.12.002openalex-snapshot
Long-term Clinical Outcomes Among Responders and Nonresponders to the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS) Survey
inferred← citeshttps://doi.org/10.1016/j.yasu.2015.03.006openalex-snapshot
Is There a Relationship Between Patient Satisfaction and Favorable Surgical Outcomes?
inferred← citeshttps://doi.org/10.1016/s1553-7250(13)39018-7openalex-snapshot
The Impact of Demographic Characteristics on Nonresponse in an Ambulatory Patient Satisfaction Survey
inferred← citeshttps://doi.org/10.1038/oby.2011.397openalex-snapshot
Obesity and Pain Are Associated in the United States
inferred← citeshttps://doi.org/10.1038/s41597-025-04753-yopenalex-snapshot
Enabling disaggregation of Asian American subgroups: a dataset of Wikidata names for disparity estimation
inferred← citeshttps://doi.org/10.1053/j.ajkd.2012.10.009openalex-snapshot
Experiences of Care Among Medicare Beneficiaries With ESRD: Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey Results
inferred← citeshttps://doi.org/10.1080/00325481.2015.1054616openalex-snapshot
New care measures and their impact on pain medicine: One pain specialist’s perspective
inferred← citeshttps://doi.org/10.1093/gerona/glv037openalex-snapshot
Living Alone and Patient Care Experiences: The Role of Gender in a National Sample of Medicare Beneficiaries
inferred← citeshttps://doi.org/10.1093/poq/nft011openalex-snapshot
Does Naming the Focal Plan in a CAHPS Survey of Health Care Quality Affect Response Rates and Beneficiary Evaluations?
inferred← citeshttps://doi.org/10.1093/poq/nfu005openalex-snapshot
Considerations of Survey Error in Surveys of Hispanics
inferred← citeshttps://doi.org/10.1093/poq/nfw028openalex-snapshot
Establishing Limits for Supplemental Items on a Standardized National Survey
inferred← citeshttps://doi.org/10.1097/corr.0000000000004090openalex-snapshot
CORR Insights®: Are Social Determinants of Health Disparities Associated With Worse Completion Rates for Patient-reported Outcome Measures After Total Joint Arthroplasty?
inferred← citeshttps://doi.org/10.1097/jac.0b013e31826746dcopenalex-snapshot
Health-Related Quality of Life and Quality of Care in Specialized Medicare-Managed Care Plans
inferred← citeshttps://doi.org/10.1097/md.0000000000013604openalex-snapshot
Racial/ethnic differences in reporting versus rating of healthcare experiences
inferred← citeshttps://doi.org/10.1097/mlr.0000000000000473openalex-snapshot
Clocks Moving at Different Speeds
inferred← citeshttps://doi.org/10.1097/mlr.0000000000000556openalex-snapshot
Racial/Ethnic Disparities in Medicare Beneficiaries’ Care Coordination Experiences
inferred← citeshttps://doi.org/10.1097/mlr.0000000000000942openalex-snapshot
Associations of CAHPS Composites With Global Ratings of the Doctor Vary by Medicare Beneficiaries’ Health Status
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001000openalex-snapshot
Differences in Hospitalizations Between Fee-for-Service and Medicare Advantage Beneficiaries
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001005openalex-snapshot
National Testing of the Emergency Department Patient Experience of Care Discharged to Community Survey and Implications for Adjustment in Scoring
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001011openalex-snapshot
Indirect Estimation of Race/Ethnicity for Survey Respondents Who Do Not Report Race/Ethnicity
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001030openalex-snapshot
Adapting Patient Experience Data Collection Processes for Lower Literacy Patient Populations Using Tablets at the Point of Care
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001122openalex-snapshot
Medicare Beneficiaries With a Specialist as Their Personal Doctor Report Better Experiences With Care
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001392openalex-snapshot
Disparities in Care Experienced by American Indian and Alaska Native Medicare Beneficiaries
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001514openalex-snapshot
Racial/Ethnic Disparities in Patient Experiences With Health Care in Association With Earlier Stage at Colorectal Cancer Diagnosis
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001598openalex-snapshot
Will Improvements in Patient Experience With Care Impact Clinical and Quality of Care Outcomes?
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001667openalex-snapshot
Disparities in Care Experienced by Older Hispanic Medicare Beneficiaries in Urban and Rural Areas
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001709openalex-snapshot
Variation in Usual Source of Care in Asian American, Native Hawaiian, and Other Pacific Islander Adult Medicaid Beneficiaries
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001732openalex-snapshot
The Contribution of First-name Information to the Accuracy of Racial-and-Ethnic Imputations Varies by Sex and Race-and-Ethnicity Among Medicare Beneficiaries
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001783openalex-snapshot
Patient Experience for Hispanic Older Adults Varies by Language Preference
inferred← citeshttps://doi.org/10.1097/mlr.0000000000001784openalex-snapshot
A Systematic Review of Strategies to Enhance Response Rates and Representativeness of Patient Experience Surveys
inferred← citeshttps://doi.org/10.1097/mlr.0000000000002041openalex-snapshot
Mixed Mode Substantially Increases Hospital Consumer Assessment of Healthcare Providers and Systems Response Rates Relative to Single-Mode Protocols
inferred← citeshttps://doi.org/10.1097/mlr.0000000000002090openalex-snapshot
Consistency in Self-Reported Race-and-Ethnicity Over Time
inferred← citeshttps://doi.org/10.1097/mlr.0000000000002108openalex-snapshot
Comparison of Alternative Approaches to Using Race-and-Ethnicity Data in Estimating Differences in Health Care and Social Determinants of Health
inferred← citeshttps://doi.org/10.1097/mlr.0000000000002197openalex-snapshot
Supplemental Items Reduce HCAHPS Response Rates, but Response Rates Do Not Affect HCAHPS Scores
inferred← citeshttps://doi.org/10.1097/mlr.0b013e3182610aa5openalex-snapshot
Racial/Ethnic Disparities in Medicare Part D Experiences
inferred← citeshttps://doi.org/10.1097/mlr.0b013e31826b1049openalex-snapshot
A Field Experiment on the Impact of Physician-level Performance Data on Consumers’ Choice of Physician
inferred← citeshttps://doi.org/10.1111/1475-6773.12100openalex-snapshot
Does the Racial/Ethnic Composition of Medicare Advantage Plans Reflect Their Areas of Operation?
inferred← citeshttps://doi.org/10.1111/1475-6773.12292openalex-snapshot
Do Experiences with Medicare Managed Care Vary According to the Proportion of Same‐Race/Ethnicity/Language Individuals Enrolled in One's Contract?
inferred← citeshttps://doi.org/10.1111/1475-6773.12359openalex-snapshot
Comparing the Health Care Experiences of Medicare Beneficiaries with and without Depressive Symptoms in Medicare Managed Care versus Fee‐for‐Service
inferred← citeshttps://doi.org/10.1111/1475-6773.12544openalex-snapshot
Implications of Variation in the Relationships between Beneficiary Characteristics and Medicare Advantage CAHPS Measures
inferred← citeshttps://doi.org/10.1111/1475-6773.12672openalex-snapshot
Differences between Proxy and Patient Assessments of Cancer Care Experiences and Quality Ratings
inferred← citeshttps://doi.org/10.1111/1475-6773.13088openalex-snapshot
Using predicted Spanish preference to target bilingual mailings in a mail survey with telephone follow‐up
inferred← citeshttps://doi.org/10.1111/1475-6773.13091openalex-snapshot
Geographic context of black‐white disparities in Medicare CAHPS patient experience measures
inferred← citeshttps://doi.org/10.1111/1475-6773.13099openalex-snapshot
Imputation of race/ethnicity to enable measurement of HEDIS performance by race/ethnicity
inferred← citeshttps://doi.org/10.1111/1475-6773.13105openalex-snapshot
Inpatient care experiences differ by preferred language within racial/ethnic groups
inferred← citeshttps://doi.org/10.1111/1475-6773.13106openalex-snapshot
National racial/ethnic and geographic disparities in experiences with health care among adult Medicaid beneficiaries
inferred← citeshttps://doi.org/10.1111/jgs.12121openalex-snapshot
Care Experiences of Managed Care M edicare Enrollees Near the End of Life
inferred← citeshttps://doi.org/10.1111/jgs.14734openalex-snapshot
Adapting the Vulnerable Elders Survey‐13 to Predict Mortality Using Responses to the Medicare Health Outcomes Survey
inferred← citeshttps://doi.org/10.1111/jgs.17817openalex-snapshot
Comparing the care experiences of Medicare Advantage beneficiaries with and without Alzheimer's disease and related dementias
inferred← citeshttps://doi.org/10.1111/jgs.18012openalex-snapshot
Association between changes in loneliness identified through screening and changes in depression or anxiety in older adults
inferred← citeshttps://doi.org/10.1111/jgs.18889openalex-snapshot
Assessing the accuracy of race‐and‐ethnicity data in the Outcome and Assessment Information Set
inferred← citeshttps://doi.org/10.1136/bmjqs-2024-017430openalex-snapshot
County-level racial bias is associated with worse care for white and especially black older US adults: a cross-sectional observational study
inferred← citeshttps://doi.org/10.1158/1055-9965.epi-19-0757openalex-snapshot
Survey Item Response Rates by Survey Modality, Language, and Sociodemographic Factors in a Large U.S. Cohort
inferred← citeshttps://doi.org/10.1177/00302228261461313openalex-snapshot
Humanistically Universalizing Grief (HUG): Advisory Guidelines for National Hospice Bereavement Programs Standards Within the United States
inferred← citeshttps://doi.org/10.1177/1077558712465654openalex-snapshot
Development and Preliminary Validation of the Patient Perceptions of Integrated Care Survey
inferred← citeshttps://doi.org/10.1177/1077558719888407openalex-snapshot
Associations of Mail Survey Length and Layout With Response Rates
inferred← citeshttps://doi.org/10.1177/1403494815575340openalex-snapshot
Do postal health surveys capture morbidity and mortality in respondents aged 65 years and older? A register-based validation study
inferred← citeshttps://doi.org/10.1177/14707853211068008openalex-snapshot
Impact of question topics and filter question formats on web survey breakoffs
inferred← citeshttps://doi.org/10.1177/1525822x14555309openalex-snapshot
How Much Do Additional Mailings and Telephone Calls Contribute to Response Rates in a Survey of Medicare Beneficiaries?
inferred← citeshttps://doi.org/10.1177/2332649217705145openalex-snapshot
Don’t Know or Won’t Say? Exploring How Colorblind Norms Shape Item Nonresponse in Social Surveys
inferred← citeshttps://doi.org/10.1186/s12913-018-3618-4openalex-snapshot
Evaluation of non-response to the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS) survey
inferred← citeshttps://doi.org/10.1215/00703370-10419487openalex-snapshot
Racial Inequality in the Prevalence, Degree, Extension, and Permeation of Incarceration in Family Life
inferred← citeshttps://doi.org/10.1287/mnsc.2022.02010openalex-snapshot
Intersectional Peer Effects at Work: The Effect of White Coworkers on Black Women’s Careers
inferred← citeshttps://doi.org/10.1353/hpu.2021.0064openalex-snapshot
The Five A's of Access for TechQuity
inferred← citeshttps://doi.org/10.1370/afm.2241openalex-snapshot
The Evaluation of Physicians’ Communication Skills From Multiple Perspectives
inferred← citeshttps://doi.org/10.1377/hlthaff.2015.0816openalex-snapshot
Medicare Prescription Drug Plan Enrollees Report Less Positive Experiences Than Their Medicare Advantage Counterparts
inferred← citeshttps://doi.org/10.14301/llcs.v8i1.350openalex-snapshot
Getting better all the time? Selective attrition and compositional changes in longitudinal and life-course studies
inferred← citeshttps://doi.org/10.15288/jsad.2014.75.695openalex-snapshot
Nonresponse Bias in Survey Estimates of Alcohol Consumption and Its Association With Harm
inferred← citeshttps://doi.org/10.1542/hpeds.2018-0139openalex-snapshot
Are Caregivers Who Respond to the Child HCAHPS Survey Reflective of All Hospitalized Pediatric Patients?
inferred← citeshttps://doi.org/10.18502/ijph.v48i4.987openalex-snapshot
Why Patients with Chronic Disease Keep Silent? Analysis of Item Nonresponse in Rural China
inferred← citeshttps://doi.org/10.2106/jbjs.18.00695openalex-snapshot
Negative Patient-Experience Comments After Total Shoulder Arthroplasty
inferred← citeshttps://doi.org/10.2196/60022openalex-snapshot
Strategies to Increase Response Rate and Reduce Nonresponse Bias in Population Health Research: Analysis of a Series of Randomized Controlled Experiments during a Large COVID-19 Study
inferred← citeshttps://doi.org/10.29115/sp-2019-0008openalex-snapshot
Effects of Push-To-Web Mixed Mode Approaches on Survey Response Rates: Evidence from a Randomized Experiment in Emergency Departments
inferred← citeshttps://doi.org/10.3310/pgfar05090openalex-snapshot
Improving patient experience in primary care: a multimethod programme of research on the measurement and improvement of patient experience
inferred← citeshttps://doi.org/10.4081/jphr.2017.967openalex-snapshot
Older Adults Rate Their Mental Health Better than Their General Health
inferred← citeshttps://doi.org/10.4321/s1135-57272014000300003openalex-snapshot
Sesgo de respuesta en una encuesta postal poblacional sobre calidad de vida relacionada con la salud (SF-12v2)
inferred← citeshttps://doi.org/10.46328/ijres.2087openalex-snapshot
Evaluation of the Motivation Levels of Physical Education Teachers
inferred← citeshttps://doi.org/10.6004/jnccn.2023.7074openalex-snapshot
Associations Between Patient Experience With Care, Race and Ethnicity, and Receipt of CRC Treatment Among SEER-CAHPS Patients With Multiple Comorbidities
inferred← citeshttps://doi.org/10.7249/rhq-04-03-05openalex-snapshot
Emergency Department Patient Experience of Care Survey: Development and Field Test
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