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Maintaining trust in a technologized public sector

https://doi.org/10.1093/polsoc/puac019
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1007/978-3-642-13926-0openalex-snapshot
Risk Management and Governance: Concepts, Guidelines and Applications
inferredcites →https://doi.org/10.1016/j.techfore.2020.119973openalex-snapshot
The effects of e-government evaluation, trust and the digital divide in the levels of e-government use in European countries
inferredcites →https://doi.org/10.1017/9781108680844.003openalex-snapshot
The Opinion of Machines
inferredcites →https://doi.org/10.1017/9781108680844.013openalex-snapshot
Governance of Algorithms
inferredcites →https://doi.org/10.1017/s2071832200022847openalex-snapshot
Blockchains: Regulating the Unknown
inferredcites →https://doi.org/10.1080/10999922.2018.1511671openalex-snapshot
Automating Inequality: How High-Tech Tools Profile, Police, and Punish the Poor
inferredcites →https://doi.org/10.1080/14494035.2018.1513731openalex-snapshot
Designing a century ahead: climate change adaptation in the Dutch Delta
inferredcites →https://doi.org/10.1080/1461669032000072256openalex-snapshot
Who trusts?: The origins of social trust in seven societies
inferredcites →https://doi.org/10.1086/228791openalex-snapshot
The Social Control of Impersonal Trust
inferredcites →https://doi.org/10.1093/idpl/ipz028openalex-snapshot
An approach for a fundamental rights impact assessment to automated decision-making
inferredcites →https://doi.org/10.1093/oso/9780198838494.003.0006openalex-snapshot
Administration by Algorithm?
inferredcites →https://doi.org/10.1109/mc.2020.3006623openalex-snapshot
Centering the Law in the Digital State
inferredcites →https://doi.org/10.1111/0033-3352.00168openalex-snapshot
From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control
inferredcites →https://doi.org/10.1111/j.1467-9299.1991.tb00779.xopenalex-snapshot
A PUBLIC MANAGEMENT FOR ALL SEASONS?
inferredcites →https://doi.org/10.1111/j.1539-6924.2009.01230.xopenalex-snapshot
Trust, Confidence, and the 2008 Global Financial Crisis
inferredcites →https://doi.org/10.1111/puar.12208openalex-snapshot
Want to Increase Trust in Government? Update Our Public Participation Laws
inferredcites →https://doi.org/10.1177/136843198001001003openalex-snapshot
Trust, Distrust and Two Paradoxes of Democracy
inferredcites →https://doi.org/10.1177/1461444820939922openalex-snapshot
Mediated Trust – A Theoretical Framework to Address the Trustworthiness of Technological Trust Mediators
inferredcites →https://doi.org/10.1177/2053951720935616openalex-snapshot
Public perceptions of good data management: Findings from a UK-based survey
inferredcites →https://doi.org/10.14763/2016.3.427openalex-snapshot
The invisible politics of Bitcoin: governance crisis of a decentralised infrastructure
inferredcites →https://doi.org/10.14763/2020.4.1535openalex-snapshot
Towards platform observability
inferredcites →https://doi.org/10.14763/2021.2.1555openalex-snapshot
Trust in blockchain-based systems
inferredcites →https://doi.org/10.14763/2021.2.1563openalex-snapshot
Decentralisation: a multidisciplinary perspective
inferredcites →https://doi.org/10.1525/pol.1998.21.2.127openalex-snapshot
Seeing Like a StateHow Certain Schemes to Improve the Human Condition Have Failed
inferredcites →https://doi.org/10.18356/0e749d15-enopenalex-snapshot
United Nations E-Government Survey 2010
inferredcites →https://doi.org/10.2139/ssrn.3843707openalex-snapshot
The commodification of trust
inferredcites →https://doi.org/10.2307/143601openalex-snapshot
Risk Society: Towards a New Modernity
inferredcites →https://doi.org/10.2307/2067477openalex-snapshot
Risk and Culture: An Essay on the Selection of Technological and Environmental Dangers.
inferredcites →https://doi.org/10.2307/2234217openalex-snapshot
Trust: Making and Breaking Cooperative Relations.
inferredcites →https://doi.org/10.2307/258300openalex-snapshot
Research in Organizational Behavior
inferredcites →https://doi.org/10.2307/3089802openalex-snapshot
Trust: A Sociological Theory
inferredcites →https://doi.org/10.2307/j.ctt7srgfopenalex-snapshot
Normal Accidents
inferredcites →https://doi.org/10.26530/oapen_401759openalex-snapshot
iGovernment
inferredcites →https://doi.org/10.31585/jbba-1-2-(5)2018openalex-snapshot
The Cost of Trust: A Pilot Study
inferredcites →https://doi.org/10.3817/0678036169openalex-snapshot
Discipline and Punish: The Birth of the Prison
inferredcites →https://doi.org/10.4324/9781315128665openalex-snapshot
Risk
inferredcites →https://doi.org/10.4337/9781783479078openalex-snapshot
Critical Reflections on Interactive Governance
inferredcites →https://doi.org/10.48550/arxiv.2510.25337openalex-snapshot
Tackling the Algorithmic Control Crisis -- the Technical, Legal, and Ethical Challenges of Research into Algorithmic Agents
inferredcites →https://doi.org/10.5325/jinfopoli.4.2014.0173openalex-snapshot
To Save Everything, Click Here: The Folly of Technological Solutionism
inferredcites →https://doi.org/10.5860/choice.28-1843openalex-snapshot
The consequences of modernity
inferredcites →https://doi.org/10.5860/choice.33-2232openalex-snapshot
Trust: the social virtues and the creation of prosperity
inferredcites →https://doi.org/10.5860/choice.34-1248openalex-snapshot
Trust in modern societies: the search for the bases of social order
inferredcites →https://doi.org/10.5860/choice.38-1813openalex-snapshot
Runaway world: how globalization is reshaping our lives
inferredcites →https://doi.org/10.5860/choice.48-1189openalex-snapshot
Electronic Frontier Foundation
inferredcites →https://doi.org/10.7208/chicago/9780226729589.001.0001openalex-snapshot
The Quality of Government
inferredcites →https://doi.org/10.7551/mitpress/11449.001.0001openalex-snapshot
The Blockchain and the New Architecture of Trust

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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The Use of Blockchain in Public Administration: A Transformative Tool for a More Sustainable Future
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The Frameworks of Trust and Trustlessness Around Algorithmic Control Technologies: A Lost Sense of Community
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User-Centred AI for Combating Misinformation with Vulnerable Groups
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Exploring the Practical Relevance of Digital Currencies in Achieving Sustainable Development Goals (SDGs): Opportunities and Challenges
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Building a Digital Government in Kazakhstan: Opportunities and Challenges
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Trust, artificial intelligence and software practitioners: an interdisciplinary agenda
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Investigating risk elements and critical success factors for AI procurement projects in the public sector: a qualitative approach based on UAE public organisations
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Digital Public Infrastructure: Concepts, Global Efforts, Benefits, Challenges, and Success Stories
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Global research trajectories in the digital transformation of welfare governance and India’s specific contribution from 2016 to 2025
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Elevating e-government: Unleashing the power of AI and IoT for enhanced public services
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Civic Blockchain: Making blockchains accessible for social collaborative economies
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Requirements for trustworthy AI-enabled automated decision-making in the public sector: A systematic review
inferred← citeshttps://doi.org/10.1080/09613218.2026.2644942openalex-snapshot
Trusting the algorithm: transparency, information control and continuance intention in China's digital building permit systems
inferred← citeshttps://doi.org/10.1080/1369118x.2025.2482651openalex-snapshot
False sense of security and a flurry of misplaced trust: the construction of trust in and by Facebook
inferred← citeshttps://doi.org/10.1080/14719037.2025.2450680openalex-snapshot
Algorithms for a new season? Mapping a decade of research on the artificial intelligence-driven digital transformation of public administration
inferred← citeshttps://doi.org/10.1080/15309576.2026.2627916openalex-snapshot
Instrument-Based or Value-Oriented? A Q-Methodology for Local Public Officials’ Perceptions on Digital Government
inferred← citeshttps://doi.org/10.1093/polsoc/puac025openalex-snapshot
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Does artificial intelligence improve social equity in public services? A systematic literature review on opportunities and pitfalls
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Factors and Challenges Influencing Citizens’ Adoption of AI-Enabled Public Services
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Trust Under Techno-Pressure: A Mixed-Methods Study of Human–Artificial Intelligence Collaboration in the Garment Factories
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New Leader, New Policy? Bureaucratic Turnover and Policy Stability in China
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Digital Sentiments: Toward a Theory of Emotions in Digital Governance
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Forced Trust and Digital Control in a Global Health Crisis: The Case of a Marginalized Community in Iran’s Kermanshah Province
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Analysis of Research on Artificial Intelligence in Public Administration:
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Unveiling the impact of housing regulation on political trust: Evidence from the Housing Purchase Restriction policy in China
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Accountability perspectives in the context of AI in intelligence and security investigations
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The Dichotomous Role of Leadership in Integrating Disruption Management and Early Warning Systems
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