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An investigation of the total quality management survey based research published between 1989 and 2000
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
inferredcites →https://doi.org/10.1002/(sici)1097-0266(199606)17:6<459::aid-smj823>3.0.co;2-8openalex-snapshot
THE STRATEGIC USE OF INTEGRATED MANUFACTURING: AN EMPIRICAL EXAMINATION
inferredcites →https://doi.org/10.1002/(sici)1099-050x(199823/24)37:3/4<221::aid-hrm5>3.0.co;2-copenalex-snapshot
Communications enhancement: A process dividend for the organization and the HRM Department?
inferredcites →https://doi.org/10.1002/(sici)1520-6874(199811/12)40:6<605::aid-tie6>3.0.co;2-dopenalex-snapshot
Quality values, attitudes, and behavioral predispositions of employees in Mexico, Australia, and the United States
inferredcites →https://doi.org/10.1002/smj.4250160105openalex-snapshot
Total quality management as competitive advantage: A review and empirical study
inferredcites →https://doi.org/10.1007/978-3-662-41484-2_6openalex-snapshot
From Strategic Planning to Strategic Management
inferredcites →https://doi.org/10.1016/0007-6813(92)90040-gopenalex-snapshot
Japanese plants in the U.S.: How good are they?
inferredcites →https://doi.org/10.1016/0010-8804(96)84595-2openalex-snapshot
The service-quality audit A hotel case study
inferredcites →https://doi.org/10.1016/0010-8804(96)88977-4openalex-snapshot
Human-Resources Practices of TQM Hotels
inferredcites →https://doi.org/10.1016/0019-8501(95)00129-8openalex-snapshot
Service quality and service productivity management practices
inferredcites →https://doi.org/10.1016/0024-6301(96)00046-5openalex-snapshot
From strategic planning to strategic management
inferredcites →https://doi.org/10.1016/0166-4972(95)96607-uopenalex-snapshot
The implications of TQM for R&D strategy in New Zealand firms
inferredcites →https://doi.org/10.1016/0261-5177(95)00068-yopenalex-snapshot
Human resource management in hotels
inferredcites →https://doi.org/10.1016/0261-5177(96)00006-4openalex-snapshot
Total quality management in hospitality: an application of the EFQM model
inferredcites →https://doi.org/10.1016/0272-6963(90)90098-xopenalex-snapshot
Empirical research methods in operations management
inferredcites →https://doi.org/10.1016/0272-6963(94)90004-3openalex-snapshot
Alternative quality improvement practices and organization performance
inferredcites →https://doi.org/10.1016/0305-0483(91)90010-qopenalex-snapshot
Components supplier patterns in the UK motor industry
inferredcites →https://doi.org/10.1016/0360-8352(96)00081-2openalex-snapshot
Integrating customer-base strategies into effective measurement
inferredcites →https://doi.org/10.1016/s0007-6813(97)90021-5openalex-snapshot
Mastering the quality staircase, step by step
inferredcites →https://doi.org/10.1016/s0019-8501(97)00042-4openalex-snapshot
Managing a Total Quality Orientation
inferredcites →https://doi.org/10.1016/s0166-4972(97)00011-4openalex-snapshot
Technology, manufacturing performance and business performance amongst Australian manufacturers
inferredcites →https://doi.org/10.1016/s0166-4972(98)00013-3openalex-snapshot
Global strategic benchmarking, critical capabilities and performance of aerospace subcontractors
inferredcites →https://doi.org/10.1016/s0263-2373(96)00051-5openalex-snapshot
Measuring management quality in the factory
inferredcites →https://doi.org/10.1016/s0263-2373(96)00054-0openalex-snapshot
Lessons from the ‘made in Switzerland’ study: What makes a world-class manufacturer?
inferredcites →https://doi.org/10.1016/s0263-2373(97)00069-8openalex-snapshot
Benchmarking new product performance:
inferredcites →https://doi.org/10.1016/s0272-6963(00)00029-2openalex-snapshot
The impact of design management and process management on quality: an empirical investigation
inferredcites →https://doi.org/10.1016/s0272-6963(96)00103-9openalex-snapshot
The business value of quality management systems certification. Evidence from Australia and New Zealand
inferredcites →https://doi.org/10.1016/s0272-6963(97)00001-6openalex-snapshot
Factors affecting supplier quality performance
inferredcites →https://doi.org/10.1016/s0272-6963(97)00041-7openalex-snapshot
A comparative study on the structural relationships of manufacturing practices, lead time and productivity in Japan and Korea
inferredcites →https://doi.org/10.1016/s0272-6963(97)90004-8openalex-snapshot
A framework for quality management research and an associated measurement instrument
inferredcites →https://doi.org/10.1016/s0272-6963(98)00031-xopenalex-snapshot
The TQM Paradox: Relations among TQM practices, plant performance, and customer satisfaction
inferredcites →https://doi.org/10.1016/s0272-6963(98)00032-1openalex-snapshot
A replication study of a theory of quality management underlying the Deming management method: insights from an Italian context
inferredcites →https://doi.org/10.1016/s0272-6963(98)00046-1openalex-snapshot
The relationship between total quality management practices and operational performance
inferredcites →https://doi.org/10.1016/s0272-6963(98)00050-3openalex-snapshot
World class manufacturing: an investigation of Hayes and Wheelwright's foundation
inferredcites →https://doi.org/10.1016/s0278-4319(96)00021-7openalex-snapshot
Service quality and business performance in the UK hotel industry
inferredcites →https://doi.org/10.1016/s0278-4319(96)00045-xopenalex-snapshot
Relational quality in service encounters
inferredcites →https://doi.org/10.1016/s0305-0483(00)00016-5openalex-snapshot
Just-in-time purchasing: an empirical study of operational practices, supplier development and performance
inferredcites →https://doi.org/10.1016/s0305-0483(97)00014-5openalex-snapshot
Leadership challenges for smaller organisations: Self-perceptions of TQM implementation
inferredcites →https://doi.org/10.1016/s0305-0483(97)00017-0openalex-snapshot
Relationships between determinants of hospital quality management and service quality performance—a path analytic model
inferredcites →https://doi.org/10.1016/s0305-0483(98)00022-xopenalex-snapshot
TQM implementation: organisation practices and information infrastructures
inferredcites →https://doi.org/10.1016/s0360-8352(98)00148-xopenalex-snapshot
Quality management in the manufacturing industry: Practice vs performance
inferredcites →https://doi.org/10.1016/s0361-3682(96)00035-9openalex-snapshot
Quality strategy, strategic control systems, and organizational performance
inferredcites →https://doi.org/10.1016/s0925-5273(96)00104-1openalex-snapshot
A study of competitive strategy, organisational innovation and organisational performance among Australian manufacturing companies
inferredcites →https://doi.org/10.1016/s0925-5273(97)00118-7openalex-snapshot
An exploration of the impact of TQM and JIT on ISO 9000 registered companies
inferredcites →https://doi.org/10.1016/s0925-5273(98)00007-3openalex-snapshot
TQM impact on quality conformance and customer satisfaction: A causal model
inferredcites →https://doi.org/10.1016/s0925-5273(99)00076-6openalex-snapshot
Manufacturing practices and performance: Comparisons between Australia and New Zealand
inferredcites →https://doi.org/10.1016/s0925-5273(99)00118-8openalex-snapshot
Quality certification and performance of Brazilian firms: An empirical study
inferredcites →https://doi.org/10.1016/s1084-8568(97)90005-5openalex-snapshot
A comparative study of quality practices and results in India, China and Mexico
inferredcites →https://doi.org/10.1016/s1366-5545(98)00008-8openalex-snapshot
Quality management influences on logistics performance
inferredcites →https://doi.org/10.1037//0021-9010.85.5.643openalex-snapshot
Empowerment and continuous improvement in the United States, Mexico, Poland, and India: Predicting fit on the basis of the dimensions of power distance and individualism.
inferredcites →https://doi.org/10.1080/00207549508904860openalex-snapshot
An empirical investigation of critical TQM factors using exploratory factor analysis
inferredcites →https://doi.org/10.1080/08956308.1995.11671683openalex-snapshot
Applying Quality Practices to R&D
inferredcites →https://doi.org/10.1080/08956308.1996.11671037openalex-snapshot
Quality Deployment in R&D Oranizations
inferredcites →https://doi.org/10.1080/095373299107573openalex-snapshot
The Role of Capacity Management in Manufacturing Strategy: Experiences from the Australian Wine Industry
inferredcites →https://doi.org/10.1080/095441200440313openalex-snapshot
Total quality management practices in manufacturing companies in Malaysia: An exploratory analysis
inferredcites →https://doi.org/10.1080/095441200440340openalex-snapshot
A causal model for employee satisfaction
inferredcites →https://doi.org/10.1080/095441200440377openalex-snapshot
Quality management and business performance in hospitals: A search for success parameters
inferredcites →https://doi.org/10.1080/095441200440403openalex-snapshot
The need for the introduction of quality management into Greek health care
inferredcites →https://doi.org/10.1080/09544120050007706openalex-snapshot
Impact of leadership and senior management commitment on business excellence: An empirical study in the North East of England
inferredcites →https://doi.org/10.1080/09544120050007751openalex-snapshot
The hidden factory: The naked truth about business excellence in the real world
inferredcites →https://doi.org/10.1080/09544120050007760openalex-snapshot
Critical success factors in small and medium enterprises: Survey results
inferredcites →https://doi.org/10.1080/09544120050007823openalex-snapshot
The relationship between customer satisfaction and loyalty: Cross-industry differences
inferredcites →https://doi.org/10.1080/09544120050007878openalex-snapshot
The drivers of customer satisfaction and loyalty: Cross-industry findings from Denmark
inferredcites →https://doi.org/10.1080/09544120050007887openalex-snapshot
Innovation not imitation: Human resource strategy and the impact on world-class status
inferredcites →https://doi.org/10.1080/09544120050007913openalex-snapshot
The managerial drivers of employee satisfaction and loyalty
inferredcites →https://doi.org/10.1080/09544120050008075openalex-snapshot
Integrated management systems in small and medium enterprises
inferredcites →https://doi.org/10.1080/09544120050008110openalex-snapshot
Corporate quality management practice in Russia: With international comparisons
inferredcites →https://doi.org/10.1080/09544120050008255openalex-snapshot
The structural impact of total quality management on financial performance relative to competitors through customer satisfaction: A study of Malaysian manufacturing companies
inferredcites →https://doi.org/10.1080/09544120050135461openalex-snapshot
The effects of satisfaction and loyalty on profits and growth: Products versus services
inferredcites →https://doi.org/10.1080/09544120050135515openalex-snapshot
Business excellence through customer satisfaction
inferredcites →https://doi.org/10.1080/09544120050135524openalex-snapshot
Customer satisfaction in the Austrian food retail market
inferredcites →https://doi.org/10.1080/0954412006874openalex-snapshot
A study of the relationships between total quality management implementation factors and software quality
inferredcites →https://doi.org/10.1080/0954412006982openalex-snapshot
Total quality management: Quality macrofunction model for banks
inferredcites →https://doi.org/10.1080/0954412006991openalex-snapshot
Total quality management in the UK financial services: Some findings from a survey in the Northeast of England
inferredcites →https://doi.org/10.1080/0954412007026openalex-snapshot
Quality management: A comparison of cultural differences
inferredcites →https://doi.org/10.1080/09544120120060132openalex-snapshot
The implementation of TQM for the NHS manager
inferredcites →https://doi.org/10.1080/09544129300000003openalex-snapshot
Total quality management—the critical success factors
inferredcites →https://doi.org/10.1080/09544129610559openalex-snapshot
Applications of quality improvement tools in Hong Kong: An empirical analysis
inferredcites →https://doi.org/10.1080/09544129650035070openalex-snapshot
Quality management in the Australian service industry: Progress or problems?
inferredcites →https://doi.org/10.1080/09544129710053openalex-snapshot
Self-assessment: The 300-point barrier
inferredcites →https://doi.org/10.1080/09544129710242openalex-snapshot
The culture for quality within the UK construction industry: Temporal relatedness and dominance
inferredcites →https://doi.org/10.1080/09544129710305openalex-snapshot
Organization performance: Empowering the workforce
inferredcites →https://doi.org/10.1080/09544129710486openalex-snapshot
Empowerment and organizational structure
inferredcites →https://doi.org/10.1080/0954412979343openalex-snapshot
Total quality management in financial services: Beyond the fashion the reality has to take off
inferredcites →https://doi.org/10.1080/0954412979352openalex-snapshot
Does ISO 9000 have an effect on quality management practices? An international empirical study
inferredcites →https://doi.org/10.1080/0954412979370openalex-snapshot
Forecasting quality of Indian manufacturing organizations: An exploratory analysis
inferredcites →https://doi.org/10.1080/0954412979389openalex-snapshot
Assessment of the role of the client's representative for quality improvement
inferredcites →https://doi.org/10.1080/0954412979604openalex-snapshot
The change in quality practices in logistics: 1995 versus 1991
inferredcites →https://doi.org/10.1080/0954412988163openalex-snapshot
Quality approaches in small or medium-sized enterprises: Methodology and survey results
inferredcites →https://doi.org/10.1080/0954412988217openalex-snapshot
Assessing the differences in total quality management in implementation: Behaviour of the Australian manufacturing industry
inferredcites →https://doi.org/10.1080/0954412988253openalex-snapshot
Regional development: Total Quality Management promotion as a competitive approach in the US: Results of an empirical survey
inferredcites →https://doi.org/10.1080/0954412988316openalex-snapshot
Quality management: A new challenge for the Greek construction industry
inferredcites →https://doi.org/10.1080/0954412988415openalex-snapshot
An evaluation of total quality management activities in Korean companies
inferredcites →https://doi.org/10.1080/0954412988479openalex-snapshot
Use of quality practices in manufacturing industries in Malaysia
inferredcites →https://doi.org/10.1080/0954412988730openalex-snapshot
Empirical study into quality initiatives implementation order
inferredcites →https://doi.org/10.1080/0954412988758openalex-snapshot
Quality culture in the construction industry
inferredcites →https://doi.org/10.1080/0954412988929openalex-snapshot
Critical factors for the implementation of total quality management in Italy: An empirical analysis
inferredcites →https://doi.org/10.1080/0954412988983openalex-snapshot
The impact of the European Quality Award model on organizational performance: A Northern Ireland perspective
inferredcites →https://doi.org/10.1080/0954412988992openalex-snapshot
A holistic perspective on quality quests and quality gains: The role of environment
inferredcites →https://doi.org/10.1080/0954412989243openalex-snapshot
Quality networking initiatives in Europe: Classification and conditions for success
inferredcites →https://doi.org/10.1080/0954412989252openalex-snapshot
Critical factors in quality management and guidelines for self-assessment: The case of Singapore
inferredcites →https://doi.org/10.1080/0954412997154openalex-snapshot
Quality motivation in China: Humanistic and technological
inferredcites →https://doi.org/10.1080/0954412997226openalex-snapshot
A framework for international quality management research: Development and validation of a measurement instrument
inferredcites →https://doi.org/10.1080/0954412997262openalex-snapshot
The state of quality management in the Irish manufacturing industry
inferredcites →https://doi.org/10.1080/0954412997271openalex-snapshot
The association between organizational climate and quality management practices: An empirical study on small-and medium-sized manufacturing companies in Taiwan
inferredcites →https://doi.org/10.1080/0954412997299openalex-snapshot
Continuous improvement of service operations: Application of service template
inferredcites →https://doi.org/10.1080/0954412997307openalex-snapshot
An empirical examination of ISO 9000-registered companies in New Zealand
inferredcites →https://doi.org/10.1080/0954412997316openalex-snapshot
Diffusion and contribution of total quality management: An empirical study in Norway
inferredcites →https://doi.org/10.1080/0954412997325openalex-snapshot
Longitudinal analysis of quality management practices in Australian organizations
inferredcites →https://doi.org/10.1080/0954412997370openalex-snapshot
Total quality: The New Zealand way
inferredcites →https://doi.org/10.1080/0954412997389openalex-snapshot
Implementation of statistical process control and process capability studies: Requirements or free will?
inferredcites →https://doi.org/10.1080/0954412997839openalex-snapshot
Critical success factors for total quality management implementation in small and medium enterprises
inferredcites →https://doi.org/10.1080/0954412997974openalex-snapshot
Life after ISO 9000: An analysis of the impact of ISO 9000 and total quality management on small businesses in Northern Ireland
inferredcites →https://doi.org/10.1080/0954412997992openalex-snapshot
The role of quality management in manufacturing strategy: Experiences from the Australian wine industry
inferredcites →https://doi.org/10.1080/0954412998063openalex-snapshot
Some consequences of just-in-time: Results from a comparison between the Nordic countries and East Asia
inferredcites →https://doi.org/10.1080/0954412998072openalex-snapshot
The convergent and predictive validity of quality and productivity practices in Hong Kong industry
inferredcites →https://doi.org/10.1080/0954412998081openalex-snapshot
Quality costing: A study of manufacturing organizations. Part 1: Case studies and survey
inferredcites →https://doi.org/10.1080/0954412998090openalex-snapshot
Implementing ISO 9000: A study of its benefits among Australian organizations
inferredcites →https://doi.org/10.1080/09585199600000136openalex-snapshot
Human resource aspects of ISO 9000 in Belgian organizations
inferredcites →https://doi.org/10.1080/09585199600000147openalex-snapshot
How do lean management organizations behave regarding training and development?
inferredcites →https://doi.org/10.1080/095851997341450openalex-snapshot
The effect of participative management on organizational performance: the case of Taiwan
inferredcites →https://doi.org/10.1080/095851998341170openalex-snapshot
Workplace reforms, managerial objectives and managerial outcomes: The perceptions of Canadian IR/HRM managers
inferredcites →https://doi.org/10.1080/095851999340206openalex-snapshot
The new workplace: change at work in Ireland
inferredcites →https://doi.org/10.1080/095851999340549openalex-snapshot
What drives enterprise training? Evidence from Australia
inferredcites →https://doi.org/10.1080/095851999340648openalex-snapshot
The transfer of human resource and management practice by Japanese multinationals to Australia: do industry, size and experience matter?
inferredcites →https://doi.org/10.1080/095851999340684openalex-snapshot
The state of total quality management: a review
inferredcites →https://doi.org/10.1080/10429247.1993.11414726openalex-snapshot
How Quality Happens: Quality Management Program Results Analyzed within a Baldrige Award Framework
inferredcites →https://doi.org/10.1080/10429247.1993.11414728openalex-snapshot
What's the Bottom-Line Payback for TQM?
inferredcites →https://doi.org/10.1080/10429247.1997.11414927openalex-snapshot
Self-Assessment of Total Quality Management Programs
inferredcites →https://doi.org/10.1080/10429247.1999.11415024openalex-snapshot
TQM Tools for the Construction Industry
inferredcites →https://doi.org/10.1080/10429247.2000.11415069openalex-snapshot
The Effect of Top-Manager Personality on a Total Quality Management Environment
inferredcites →https://doi.org/10.1080/10686967.1995.11918681openalex-snapshot
An Analysis of Quality Management Practices—Technical Tools and Management Leadership
inferredcites →https://doi.org/10.1080/10686967.1995.11918692openalex-snapshot
Managers' Perceptions of Factors Associated with Quality Dimensions for the Different Types of Firms
inferredcites →https://doi.org/10.1080/10686967.1996.11918758openalex-snapshot
Assessing the Impact of Total Quality Management-Related Programs: A Singaporean Case
inferredcites →https://doi.org/10.1080/10686967.1997.11918813openalex-snapshot
Quality-Driven Change and its Effects on Financial Performance
inferredcites →https://doi.org/10.1080/10686967.1997.11918836openalex-snapshot
The Application of Quality Tools in Achieving Quality Attributes and Strategies
inferredcites →https://doi.org/10.1080/10686967.1998.11919168openalex-snapshot
Total Quality Management and Company Characteristics: An Examination
inferredcites →https://doi.org/10.1080/10686967.1999.11919198openalex-snapshot
Tools and Techniques of Quality Management: An Empirical Investigation of their Impact on Performance
inferredcites →https://doi.org/10.1080/10686967.2000.11918893openalex-snapshot
Total Quality Management: Is it a Fad, Fashion, or Fit?
inferredcites →https://doi.org/10.1080/10705519409539977openalex-snapshot
Causation issues in structural equation modeling research
inferredcites →https://doi.org/10.1080/13602389600000022openalex-snapshot
New Manufacturing Strategies and Labour in Latin America
inferredcites →https://doi.org/10.1097/00004010-199602110-00008openalex-snapshot
Implementing TQM in the health care sector
inferredcites →https://doi.org/10.1097/00004010-199624000-00008openalex-snapshot
Implementing TQM in the health care sector
inferredcites →https://doi.org/10.1108/00251740010311799openalex-snapshot
Business improvement through quality management systems
inferredcites →https://doi.org/10.1108/00251749410065141openalex-snapshot
Quality Teams as Improvement Support Systems (ISS)
inferredcites →https://doi.org/10.1108/00251749610106927openalex-snapshot
Transformation through teamwork: the path to the new organization?
inferredcites →https://doi.org/10.1108/00438029910294126openalex-snapshot
TQM practices in Costa Rican companies
inferredcites →https://doi.org/10.1108/00483489910286774openalex-snapshot
Teamworking and service quality: the limits of employee involvement
inferredcites →https://doi.org/10.1108/01425450010372619openalex-snapshot
Benchmarking HRM and the benchmarking of benchmarking
inferredcites →https://doi.org/10.1108/01425459510086866openalex-snapshot
Total quality management: practice and outcomes in the largest US firms
inferredcites →https://doi.org/10.1108/01425459510086893openalex-snapshot
Does total quality management make a difference to employee attitudes
inferredcites →https://doi.org/10.1108/01425459510086901openalex-snapshot
The impact of a TQM intervention on teamwork: a longitudinal assessment
inferredcites →https://doi.org/10.1108/01425459510145752openalex-snapshot
Employee involvement in performance improvement
inferredcites →https://doi.org/10.1108/01425459610129335openalex-snapshot
Employee involvement and industrial relations reform: reviewing a decade of experience in Australia
inferredcites →https://doi.org/10.1108/01425459710176945openalex-snapshot
Human resource management in a quality context: some Irish evidence
inferredcites →https://doi.org/10.1108/01437739610120565openalex-snapshot
Analysing business performance: counting the “soft” issues
inferredcites →https://doi.org/10.1108/01437739710182368openalex-snapshot
The system of profound knowledge: a revised profile of managerial leadership
inferredcites →https://doi.org/10.1108/01443570010304260openalex-snapshot
Environmental management systems in the New Zealand plastics industry
inferredcites →https://doi.org/10.1108/01443570010304288openalex-snapshot
Management practices for environmental innovation and performance
inferredcites →https://doi.org/10.1108/01443570010332953openalex-snapshot
An empirical study of human resource management strategies and practices in Australian just‐in‐time environments
inferredcites →https://doi.org/10.1108/01443579610114112openalex-snapshot
Implementation, problems, success and longevity of quality circle programmes
inferredcites →https://doi.org/10.1108/01443579610131492openalex-snapshot
The impact of national and parent company origin on world‐class manufacturing
inferredcites →https://doi.org/10.1108/01443579710159987openalex-snapshot
Quality manager involvement and quality performance
inferredcites →https://doi.org/10.1108/01443579710171190openalex-snapshot
An international study of quality improvement approach and firm performance
inferredcites →https://doi.org/10.1108/01443579710175592openalex-snapshot
World‐class manufacturing project: overview and selected results
inferredcites →https://doi.org/10.1108/01443579710176933openalex-snapshot
The linkage among management systems, practices and behaviour in successful manufacturing strategy
inferredcites →https://doi.org/10.1108/01443579710177059openalex-snapshot
Benchmarking and operational performance: some empirical results
inferredcites →https://doi.org/10.1108/01443579710182954openalex-snapshot
An empirical study of just‐in‐time and total quality management principles implementation in manufacturing firms in the USA
inferredcites →https://doi.org/10.1108/01443579910271656openalex-snapshot
An investigation of quality culture development in UK industry
inferredcites →https://doi.org/10.1108/01443579910287064openalex-snapshot
Supply chain management: an empirical study of its impact on performance
inferredcites →https://doi.org/10.1108/01443579910294246openalex-snapshot
Focal points in manufacturing strategic planning in Spain
inferredcites →https://doi.org/10.1108/02635579510097164openalex-snapshot
TQM payback experience in manufacturing firms
inferredcites →https://doi.org/10.1108/02635579510101456openalex-snapshot
A profile of successful US manufacturers:
inferredcites →https://doi.org/10.1108/02635579610117458openalex-snapshot
The impact of TQM in UK SMEs
inferredcites →https://doi.org/10.1108/02635579710367270openalex-snapshot
A comparative study of quality practices: USA, China and India
inferredcites →https://doi.org/10.1108/02635579810213134openalex-snapshot
Objectives for adopting advanced manufacturing systems: promise and performance
inferredcites →https://doi.org/10.1108/02635579910370652openalex-snapshot
Global manufacturing practices: an empirical evaluation
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Impact of culture on the application of TQM in the construction industry in Botswana
inferredcites →https://doi.org/10.1108/02656710010300126openalex-snapshot
Quality performance and organizational culture
inferredcites →https://doi.org/10.1108/02656710010300144openalex-snapshot
Quality management implementation in Russia
inferredcites →https://doi.org/10.1108/02656710010304564openalex-snapshot
TQM in Australian manufacturing: factors critical to success
inferredcites →https://doi.org/10.1108/02656710010304573openalex-snapshot
Total quality management, ISO 9000 certification and performance improvement
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inferredcites →https://doi.org/10.1108/02656710010315238openalex-snapshot
A comparison of quality management practices in Shanghai and Norwegian manufacturing companies
inferredcites →https://doi.org/10.1108/02656710010315247openalex-snapshot
An instrument for measuring TQM implementation for Chinese manufacturing companies
inferredcites →https://doi.org/10.1108/02656710010336749openalex-snapshot
A regional study of quality management infrastructure practices in USA and Mexico
inferredcites →https://doi.org/10.1108/02656719010136869openalex-snapshot
Vendor Evaluation Criteria and Perceived Organisational Performance: A Comparison of American and Japanese Firms
inferredcites →https://doi.org/10.1108/02656719010145012openalex-snapshot
How Important is Quality Circle Training?
inferredcites →https://doi.org/10.1108/02656719210010712openalex-snapshot
Survey of Quality in Western Michigan Firms
inferredcites →https://doi.org/10.1108/02656719210020441openalex-snapshot
The Practice of Quality Control Techniques in the Saudi Arabian Manufacturing Sectors
inferredcites →https://doi.org/10.1108/02656719310023744openalex-snapshot
Employee Receptivity to Total Quality
inferredcites →https://doi.org/10.1108/02656719310037947openalex-snapshot
Training and the Implementation of Quality Programmes by a Sample of Small and Medium‐sized Firms in Spain
inferredcites →https://doi.org/10.1108/02656719310038630openalex-snapshot
Comparative Perceptions of Product Quality Management
inferredcites →https://doi.org/10.1108/02656719410049493openalex-snapshot
Quality Practices of Indian Organizations:
inferredcites →https://doi.org/10.1108/02656719410738984openalex-snapshot
Empirical Analysis of Quality Improvement in Manufacturing
inferredcites →https://doi.org/10.1108/02656719410738993openalex-snapshot
Service Quality: The Gap in the Australian Consulting Engineering Industry
inferredcites →https://doi.org/10.1108/02656719410739000openalex-snapshot
Quality Improvement Practices in Korea, New Zealand and the USA
inferredcites →https://doi.org/10.1108/02656719510080604openalex-snapshot
A study of measuring the critical factors of quality management
inferredcites →https://doi.org/10.1108/02656719510087337openalex-snapshot
Quality management and job satisfaction
inferredcites →https://doi.org/10.1108/02656719510089966openalex-snapshot
Employee perceptions of quality: survey results
inferredcites →https://doi.org/10.1108/02656719610108279openalex-snapshot
Implementing total quality management
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What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
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Relación entre herramientas y factores críticos de la calidad
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Innovativeness and organizational innovation in total quality oriented firms: The moderating role of market turbulence
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Efectos de la Gestión de Calidad Total en la transformación en la Innovación Tecnológica y Administrativa
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MBNQA‐oriented self‐assessment quality management system for contractors: fuzzy AHP approach
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Small and mid-sized enterprises (SMEs) quality management (QM) research (1990–2014): a revealing look at QM's vital role in making SMEs stronger
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Universal versus contextual effects on TQM: a triangulation study using neural networks
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Quality management as a tool for job satisfaction improvement in low-level technology organizations: the case of Ethiopia
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Walking the talk? A multiple-case study of quality management implementation in China
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A meta-analysis of the relationship between quality management and innovation in small and medium-sized enterprises
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Toward a Taxonomy of Food Supply Chain Security Practices
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Understanding the Obstacles to TQM Success
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Total Quality Management in a Chosen Section of the Hospitals in Amman, Jordan
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4PL network partnerships: the pre-selection phase
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Continuous Improvements of Complex Technical Systems: a Theoretical Quality Management Framework Supported by Requirements Management and Health Management
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Organizational effectiveness model for quality management systems in the Australian construction industry
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Top management: A threat or an opportunity to TQM?
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TQM's contribution to marketing implementation and firm's competitiveness
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Creating social change in a municipality using a Total Quality Management approach
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Total quality management (TQM) strategy and organisational characteristics: Evidence from a recent WTO member
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Customer satisfaction in Indian commercial banks through total quality management approach
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Using behavior theory to investigate individual-level determinants of employee involvement in TQM
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An analysis of the papers published inTotal Quality Management & Business Excellencefrom 1995 through 2008
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Leadership and policy deployment: The backbone of TQM
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Including sustainability in business excellence models
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TQM and organisational culture: How do they link?
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Diagnosing and prognosticating the quality movement – a review on the 25 years quality literature (1987–2011)
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Identifying latent needs: towards a competence perspective on attractive quality creation
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The use of quality management systems, tools, and techniques in ISO 9001:2008 certified companies with multidimensional statistics: the Greek case
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Three decades of continuous improvement
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Development of quality management in Taiwan the past, present and future
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Impact of quality management practices on quality performance and financial performance: evidence from Indian manufacturing companies
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Employee involvement as a key determinant of core quality management practices
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What motivates employees to participate in continuous improvement activities?
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Influence of quality on employee results: the case of rural accommodations in Spain
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The impact of management leadership on quality performance throughout a supply chain: an empirical study
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The effect of TQM on organisational performance: empirical evidence from the textile sector of a developing country using SEM
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The Quality Café: developing the World Café method for organisational learning by including quality management tools
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Enhancing customer satisfaction through total quality management practices – an empirical examination
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Investigating changes in TQM’s effects on corporate social performance and financial performance over time
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Creating a culture for sustainability and quality – a lean-inspired way of working
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A bibliometric view on the use of total quality management in services
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A stratified bootstrapping approach to assessing the success of TQM implementation in Peruvian companies
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Does culture matter for the EFQM model application?
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TQM and sustainability: a study of the methods and CSFs of TQM for achieving sustainability
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Future research on quality management and development needs for excellence models
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Empirical Examination of the Impact of Total Quality Services on Hospitality Industry Business
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Critical Success Factors of TQM in Service Organizations: A Proposed Model
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Beyond technical competence: how personality traits influence the success of Total Quality Management implementation in construction industry
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Identifying Critical Success Factors for TQM and Employee Performance in Malaysian Automotive Industry: A Literature Review
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TQM practices, service quality, and market orientation
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Management and the management of information, knowledge‐based and library services 2002
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The compatibility of performance appraisal systems with TQM principles – evidence from current practice
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Learning on lean: a review of thinking and research
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Relationship between TQM and TPM implementation factors and business performance of manufacturing industry in Indian context
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Organisational performance improvement through quality award process participation
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Organizational downsizing and its perceived impact on quality management practices
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Employee involvement: a hierarchical conceptualisation of its effect on quality
inferred← citeshttps://doi.org/10.1108/02656710610640961openalex-snapshot
Analysis of quality uncertainty due to information asymmetry
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Determinants of environmentally responsible operations: a review
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The evolving path of TQM: towards business excellence and stakeholder value
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Quality management practices and their impact on performance
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A Delphi study on motivation for ISO 9000 and EFQM
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Empirical investigation of the hard and soft criteria of TQM in ISO 9001 certified small and medium‐sized enterprises
inferred← citeshttps://doi.org/10.1108/02656710610704230openalex-snapshot
The impact of total quality management on innovation
inferred← citeshttps://doi.org/10.1108/02656710810854278openalex-snapshot
TQM and performance in small medium enterprises
inferred← citeshttps://doi.org/10.1108/02656710810873899openalex-snapshot
Exploring the antecedents of quality commitment among employees: an empirical study
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The impacts of quality management practices on business performance
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The importance of customer focus for organizational performance: a study of Chinese companies
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The impact of pre‐sale and post‐sale factors on online purchasing satisfaction: a survey
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The effect of quality management on the service quality and business success of logistics service providers
inferred← citeshttps://doi.org/10.1108/02656711211199883openalex-snapshot
Healthcare quality under the National Health Insurance Scheme in Ghana
inferred← citeshttps://doi.org/10.1108/03090561211214609openalex-snapshot
Modeling quality commitment in service organizations: an empirical study
inferred← citeshttps://doi.org/10.1108/09526861111160580openalex-snapshot
Managing healthcare quality in Ghana: a necessity of patient satisfaction
inferred← citeshttps://doi.org/10.1108/09544780510603170openalex-snapshot
A holistic approach to quality success in developing nations
inferred← citeshttps://doi.org/10.1108/09544780510627651openalex-snapshot
An AHP‐based study of TQM benefits in ISO 9001 certified SMEs in Trinidad and Tobago
inferred← citeshttps://doi.org/10.1108/09544780610671020openalex-snapshot
TQM with quality perception: a system dynamics approach
inferred← citeshttps://doi.org/10.1108/09544780610671048openalex-snapshot
Pareto analysis of critical success factors of total quality management
inferred← citeshttps://doi.org/10.1108/09604520710744281openalex-snapshot
The synergic relationship between TQM and marketing in creating customer value
inferred← citeshttps://doi.org/10.1108/09604520810920077openalex-snapshot
A review of empirical investigations comparing quality initiatives in manufacturing and service organizations
inferred← citeshttps://doi.org/10.1108/09684880610703929openalex-snapshot
TQM‐based self‐assessment in the education sector
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Evolution of “Universal Business Excellence Model” incorporating Vedic philosophy
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Comparative study of framework, criteria and criterion weighting of excellence models
inferred← citeshttps://doi.org/10.1108/14635770810854344openalex-snapshot
Developing and validating total quality management (TQM) constructs in the context of Thailand's manufacturing industry
inferred← citeshttps://doi.org/10.1108/14637151211283384openalex-snapshot
Case study analysis of Six Sigma implementation in service organisations
inferred← citeshttps://doi.org/10.1108/15982681211237851openalex-snapshot
Examining the implementation of Six Sigma training and its relationships with job satisfaction and employee morale
inferred← citeshttps://doi.org/10.1108/15982681211287829openalex-snapshot
Business excellence through total supply chain quality management
inferred← citeshttps://doi.org/10.1108/17260530710746605openalex-snapshot
Quality management concepts, principles, tools and philosophies
inferred← citeshttps://doi.org/10.1108/17410381211253326openalex-snapshot
A critical review of empirical research methodology in supply chain management
inferred← citeshttps://doi.org/10.1108/17410400410561259openalex-snapshot
Effective quality management through third‐generation balanced scorecard
inferred← citeshttps://doi.org/10.1108/17410400510571428openalex-snapshot
Influence of experience and collaboration on effectiveness of quality management practices
inferred← citeshttps://doi.org/10.1108/17410400610702142openalex-snapshot
Exploring soft versus hard factors for TQM implementation in small and medium‐sized enterprises
inferred← citeshttps://doi.org/10.1108/17410401111111998openalex-snapshot
A study of total quality management and supply chain management practices
inferred← citeshttps://doi.org/10.1108/17506120911006056openalex-snapshot
Total quality management in developing countries
inferred← citeshttps://doi.org/10.1108/17538350910993430openalex-snapshot
Are healthy and successful organizations working accordingly to quality management?
inferred← citeshttps://doi.org/10.1108/17542731211191221openalex-snapshot
Approach for measuring health‐related quality management
inferred← citeshttps://doi.org/10.1108/17542731311286397openalex-snapshot
TQM in new car dealerships: a study from the firms’ perspective
inferred← citeshttps://doi.org/10.1108/17566691211269576openalex-snapshot
Brain integration as a driver for quality management success
inferred← citeshttps://doi.org/10.1108/17574321111116379openalex-snapshot
Market orientation, service quality and organizational performance in service organizations in Malaysia
inferred← citeshttps://doi.org/10.1108/19355181211274442openalex-snapshot
Contrasting continuous quality improvement, Six Sigma, and lean management for enhanced outcomes in US hospitals
inferred← citeshttps://doi.org/10.1108/20401461111189425openalex-snapshot
Japanese total quality control, TQM, Deming's system of profound knowledge, BPR, Lean and Six Sigma
inferred← citeshttps://doi.org/10.1108/bij-01-2012-0003openalex-snapshot
TQM implementation in developing countries
inferred← citeshttps://doi.org/10.1108/bij-02-2012-0011openalex-snapshot
Adoption of quality management practices
inferred← citeshttps://doi.org/10.1108/bij-04-2017-0084openalex-snapshot
Total quality and socially responsible management (TQSR-M)
inferred← citeshttps://doi.org/10.1108/bij-08-2019-0391openalex-snapshot
Effect of entrepreneurial orientation, market orientation and total quality management on performance
inferred← citeshttps://doi.org/10.1108/bij-09-2021-0529openalex-snapshot
Total quality management in Peruvian goods companies during the COVID-19 pandemic
inferred← citeshttps://doi.org/10.1108/ijis-02-2018-0009openalex-snapshot
How can the ISO 9000 QMS improve the organizational innovation of supply chains?
inferred← citeshttps://doi.org/10.1108/ijlss-08-2020-0129openalex-snapshot
How to build a quality management climate in a small to medium enterprise: an action research project
inferred← citeshttps://doi.org/10.1108/ijppm-02-2014-0016openalex-snapshot
Influence of human factors on organisational performance
inferred← citeshttps://doi.org/10.1108/ijppm-03-2015-0041openalex-snapshot
Productivity, quality and business performance: an empirical study
inferred← citeshttps://doi.org/10.1108/ijppm-08-2015-0114openalex-snapshot
TQM and organizational performance using the balanced scorecard approach
inferred← citeshttps://doi.org/10.1108/ijppm-10-2020-0505openalex-snapshot
Kaizen transferability in non-Japanese cultures: a combined approach of total interpretive structural modeling and analytic network process
inferred← citeshttps://doi.org/10.1108/ijppm-11-2017-0297openalex-snapshot
Country and sector effects on the relationships among TQM practices and key performance measures
inferred← citeshttps://doi.org/10.1108/ijqrm-01-2017-0013openalex-snapshot
25 years of quality management research – outlines and trends
inferred← citeshttps://doi.org/10.1108/ijqrm-01-2022-0019openalex-snapshot
Impact of Hoshin Kanri on lean management: a case study in the food retail industry
inferred← citeshttps://doi.org/10.1108/ijqrm-03-2014-0031openalex-snapshot
Outcome of quality management practices
inferred← citeshttps://doi.org/10.1108/ijqrm-03-2015-0033openalex-snapshot
Exploring research on quality and reliability management through text mining methodology
inferred← citeshttps://doi.org/10.1108/ijqrm-03-2018-0061openalex-snapshot
Performance-related specification and payment modifiers in highway construction projects
inferred← citeshttps://doi.org/10.1108/ijqrm-04-2015-0061openalex-snapshot
Total quality management and innovation
inferred← citeshttps://doi.org/10.1108/ijqrm-05-2015-0084openalex-snapshot
Quality management and customer results: the tourist accommodation sector in Spain
inferred← citeshttps://doi.org/10.1108/ijqrm-05-2017-0089openalex-snapshot
Firms’ entrepreneurial orientation and the adoption of quality management practices
inferred← citeshttps://doi.org/10.1108/ijqrm-05-2017-0097openalex-snapshot
Impact of TQM/Six Sigma practices on company’s performance: Tunisian context
inferred← citeshttps://doi.org/10.1108/ijqrm-06-2020-0210openalex-snapshot
Success and failure factors in implementing quality management systems in small- and medium-sized enterprises: a mixed-method study
inferred← citeshttps://doi.org/10.1108/ijqrm-06-2022-0181openalex-snapshot
A bibliometric analysis of IJQRM journal (2002–2022)
inferred← citeshttps://doi.org/10.1108/ijqrm-07-2012-0107openalex-snapshot
Improving integration of human resources into quality management system standards
inferred← citeshttps://doi.org/10.1108/ijqrm-07-2013-0117openalex-snapshot
Critical success factors examined in ISO 9001:2008-certified Greek companies using multidimensional statistics
inferred← citeshttps://doi.org/10.1108/ijqrm-08-2015-0121openalex-snapshot
Perceptions of care quality and the effect on patient satisfaction
inferred← citeshttps://doi.org/10.1108/ijqrm-08-2021-0290openalex-snapshot
The structural link between TQM practices and financial performance: the mediating role of operational performance
inferred← citeshttps://doi.org/10.1108/ijqrm-09-2012-0131openalex-snapshot
Corporate social responsibility, continuous process improvement orientation, organizational commitment and turnover intentions
inferred← citeshttps://doi.org/10.1108/ijqrm-09-2018-0253openalex-snapshot
Critical factors of effective implementation of IT-enabled ISO-9000 QMS
inferred← citeshttps://doi.org/10.1108/ijqrm-10-2018-0266openalex-snapshot
TQM practices and its performance effects – an integrated model
inferred← citeshttps://doi.org/10.1108/ijqss-02-2017-0008openalex-snapshot
Quality culture deployment – using behaviours to explain, diagnose and improve a quality culture
inferred← citeshttps://doi.org/10.1108/ijqss-06-2018-0054openalex-snapshot
Fit for purpose? Exploring competence in quality management
inferred← citeshttps://doi.org/10.1108/ijqss-08-2015-0059openalex-snapshot
How communicative leadership influences co-workers’ health – a quality management perspective
inferred← citeshttps://doi.org/10.1108/ijqss-08-2018-0071openalex-snapshot
Health-related quality management values – comparing manager and co-worker perceptions
inferred← citeshttps://doi.org/10.1108/ijwhm-08-2015-0052openalex-snapshot
The need for a long-term mindset when measuring the effects of lean on health-related quality management values
inferred← citeshttps://doi.org/10.1108/jm2-10-2014-0082openalex-snapshot
Developing a neuropsychological measurement to capture workplace learning
inferred← citeshttps://doi.org/10.1108/jocm-12-2024-0816openalex-snapshot
Positions and transformations on the quality culture continuum motivated by organisational values
inferred← citeshttps://doi.org/10.1108/jqme-01-2013-0003openalex-snapshot
Effectiveness of TPM implementation with and without integration with TQM in Indian manufacturing industries
inferred← citeshttps://doi.org/10.1108/lhs-02-2017-0004openalex-snapshot
TQM implementation for the healthcare sector
inferred← citeshttps://doi.org/10.1108/lhs-02-2018-0012openalex-snapshot
Strengthening quality culture in private sector and health care
inferred← citeshttps://doi.org/10.1108/lr-06-2017-0056openalex-snapshot
The assessment of quality maturity levels in Nigerian university libraries
inferred← citeshttps://doi.org/10.1108/prr-12-2016-0011openalex-snapshot
Corporate entrepreneurship and business performance
inferred← citeshttps://doi.org/10.1108/qae-08-2023-0135openalex-snapshot
Quality in preschools through systematic quality work – a principal’s perspective
inferred← citeshttps://doi.org/10.1108/rausp-11-2020-0264openalex-snapshot
Developing rightly culture on TQM - evidence from SMEs in the context of emerging economy
inferred← citeshttps://doi.org/10.1108/srj-10-2020-0416openalex-snapshot
Scale development and validation of total quality and socially responsible management (TQSR-M) framework: dual competitive strategy for management
inferred← citeshttps://doi.org/10.1108/tqm-01-2012-0009openalex-snapshot
Managerial role in ensuring successful total quality management programme in Ghanaian printing firms
inferred← citeshttps://doi.org/10.1108/tqm-01-2016-0003openalex-snapshot
A systematic literature review on total quality management critical success factors and the identification of new avenues of research
inferred← citeshttps://doi.org/10.1108/tqm-01-2019-0031openalex-snapshot
An exploration of quality management practices in the manufacturing industry of Ethiopia
inferred← citeshttps://doi.org/10.1108/tqm-01-2021-0003openalex-snapshot
Patterns emerging from the TQM paradigm in relation to the 21st century complex context within TQM journal
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