On the public citation graph

The effects of IT expenditures on banks’ business performance: using a balanced scorecard approach

https://doi.org/10.1108/03074350410769100
0 signed · 65 inferred · view as graph

Inferred edges come from two machine sources: sweeps of open repository metadata (mostly SSRN and Zenodo), and a bulk OpenAlex citation snapshot. Every row below is labelled with the one it came from. Neither is a complete citation index — absence here is not evidence of absence.

Is this your work? Sign in with ORCID and put your name on the claims that are yours.
Claim with ORCID
Reference health. See whether every reference in this work resolves to a known work and none has been retracted — and get a dated CiteStamped badge you can embed.
See reference health

What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1002/0471725153openalex-snapshot
Regression Diagnostics
inferredcites →https://doi.org/10.1016/s0065-2458(08)60204-1openalex-snapshot
Gaining Business Value from IT Investments
inferredcites →https://doi.org/10.1080/07421222.1990.11517888openalex-snapshot
Measuring Gains in Operational Efficiency from Information Technology: A Study of the Positran Deployment at Hardee’s Inc.
inferredcites →https://doi.org/10.1080/07421222.1990.11517889openalex-snapshot
A Microeconomic Approach to the Measurement of Information Technology Value
inferredcites →https://doi.org/10.1080/07421222.1995.11518065openalex-snapshot
Strategic Information Systems and Financial Performance
inferredcites →https://doi.org/10.1080/07421222.2001.11045685openalex-snapshot
The Impact of Technology Investments on a Firm’s Production Efficiency, Product Quality, and Productivity
inferredcites →https://doi.org/10.1111/1468-0084.00192openalex-snapshot
The Productivity Impact of IT Deployment: An Empirical Evaluation of ATM Introduction
inferredcites →https://doi.org/10.1287/isre.10.2.134openalex-snapshot
Information Technology and Firm Boundaries: Evidence from Panel Data
inferredcites →https://doi.org/10.1287/isre.4.1.1openalex-snapshot
The Impact of Information Technology Investment Announcements on the Market Value of the Firm
inferredcites →https://doi.org/10.1287/isre.6.1.3openalex-snapshot
Information Technologies and Business Value: An Analytic and Empirical Investigation
inferredcites →https://doi.org/10.1287/mnsc.42.4.541openalex-snapshot
Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending
inferredcites →https://doi.org/10.1287/mnsc.46.4.548.12057openalex-snapshot
Information Technology and Productivity: Evidence from Country-Level Data
inferredcites →https://doi.org/10.2307/1912934openalex-snapshot
A Heteroskedasticity-Consistent Covariance Matrix Estimator and a Direct Test for Heteroskedasticity
inferredcites →https://doi.org/10.2307/2109755openalex-snapshot
The Impact of Technology Adoption on Market Structure
inferredcites →https://doi.org/10.2307/2581267openalex-snapshot
Regression Diagnostics -- Identifying Influential Data and Sources of Collinearity
inferredcites →https://doi.org/10.2308/acch.2001.15.1.87openalex-snapshot
Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I
inferredcites →https://doi.org/10.2308/acch.2001.15.2.147openalex-snapshot
Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II
inferredcites →https://doi.org/10.2308/jis.2000.14.2.95openalex-snapshot
An Examination of the Effect of IT Investments on Firm Value: The Case of Y2K-Compliance Costs
inferredcites →https://doi.org/10.3386/w4048openalex-snapshot
Adoption of Technologies With Network Effects: An Empirical Examination of the Adoption of Automated Teller Machines

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.2139/ssrn.1327558openalex-extracted
Leadership Behavior, Satisfaction, and Balanced Scorecard Approach: An Empirical Investigation of the Manager-Employee Relationship of Retail Institutes in Taiwan
inferred← citeshttps://doi.org/10.1002/bse.1946openalex-snapshot
Sustainability in The Banking Industry: A Strategic Multi‐Criterion Analysis
inferred← citeshttps://doi.org/10.1002/j.1681-4835.2012.tb00361.xopenalex-snapshot
The IT Productivity Paradox: Evidence from the Nigerian Banking Industry
inferred← citeshttps://doi.org/10.1007/978-1-4419-6151-8_13openalex-snapshot
Assessing Bank and Bank Branch Performance
inferred← citeshttps://doi.org/10.1007/s11301-019-00173-6openalex-snapshot
Lessons from three decades of IT productivity research: towards a better understanding of IT-induced productivity effects
inferred← citeshttps://doi.org/10.1007/s13132-024-02347-4openalex-snapshot
Technological Diffusion, Bank Performance, and Solow’s Paradox: Insights from an Emerging Economy
inferred← citeshttps://doi.org/10.1016/j.asoc.2014.08.029openalex-snapshot
Balanced scorecard performance evaluation in a closed-loop hierarchical model under uncertainty
inferred← citeshttps://doi.org/10.1016/j.eswa.2009.01.005openalex-snapshot
A fuzzy MCDM approach for evaluating banking performance based on Balanced Scorecard
inferred← citeshttps://doi.org/10.1016/j.evalprogplan.2011.11.009openalex-snapshot
Constructing a strategy map for banking institutions with key performance indicators of the balanced scorecard
inferred← citeshttps://doi.org/10.1016/j.jclepro.2015.10.129openalex-snapshot
A multi-attribute utility model for generating a sustainability index in the banking sector
inferred← citeshttps://doi.org/10.1016/j.omega.2011.08.010openalex-snapshot
A survey on bank branch efficiency and performance research with data envelopment analysis
inferred← citeshttps://doi.org/10.1016/j.procs.2018.10.059openalex-snapshot
Cascading ISO/IEC 38500 based Balanced Score Cards to improve board accountability
inferred← citeshttps://doi.org/10.1080/07366981.2026.2617761openalex-snapshot
Exploring the effects of information technology governance on firms financial performance: Contingent resources-based theory
inferred← citeshttps://doi.org/10.1080/10580530.2017.1288527openalex-snapshot
Resource Complementarity and IT Economies of Scale: Mechanisms and Empirical Evidence
inferred← citeshttps://doi.org/10.1108/10569211011094659openalex-snapshot
Leadership behavior, satisfaction, and the balanced scorecard approach
inferred← citeshttps://doi.org/10.1108/13552510610667165openalex-snapshot
Measuring maintenance performance using a balanced scorecard approach
inferred← citeshttps://doi.org/10.1108/14637151111105625openalex-snapshot
A fuzzy multi‐objective balanced scorecard approach for selecting an optimal electronic business process management best practice (e‐BPMBP)
inferred← citeshttps://doi.org/10.1108/17410400810904010openalex-snapshot
Firm operation performance analysis using data envelopment analysis and balanced scorecard
inferred← citeshttps://doi.org/10.1108/jeim-09-2019-0250openalex-snapshot
Beyond profitability: ICT investments and financial institutions performance measures in developing economies
inferred← citeshttps://doi.org/10.1108/jstpm-01-2024-0018openalex-snapshot
Digital technology adoption, workforce agility and digital technology outcomes in the context of the banking industry of India
inferred← citeshttps://doi.org/10.1109/icetet.2013.49openalex-snapshot
Quantification of Balanced Scorecard Using Crisp and Fuzzy Multi Attribute Decision Making: Application to Banking
inferred← citeshttps://doi.org/10.1109/icicic.2009.103openalex-snapshot
Analytic Network Process Decision-Making to Assess Collaborative Design Systems Organizational Performance
inferred← citeshttps://doi.org/10.1155/2011/148712openalex-snapshot
Combining Fuzzy MCDM with BSC Approach in Performance Evaluation of Iranian Private Banking Sector
inferred← citeshttps://doi.org/10.12955/cbup.v4.869openalex-snapshot
MANAGEMENT PERSPECTIVE AND DEVELOPMENT OF SMALL AND MEDIUM ENTERPRISES IN KOSOVO
inferred← citeshttps://doi.org/10.14207/ejsd.2019.v8n5p153openalex-snapshot
Impact of Gender, Age and Management Style on the Success of Family Business in Kosovo
inferred← citeshttps://doi.org/10.1504/ijbex.2016.073375openalex-snapshot
The use of the balanced scorecard in bank strategic management
inferred← citeshttps://doi.org/10.1504/ijids.2013.058289openalex-snapshot
A fuzzy-QFD approach to balanced scorecard using an analytic network process
inferred← citeshttps://doi.org/10.21608/abj.2014.127312openalex-snapshot
دوافع وآثار مستوى إسناد خدمات تشغیل ماکینات الصراف الآلی للغیر على أداء البنوک التجاریة فی مصر من منظور القیاس المتوازن للأداء: دراسة میدانیة
inferred← citeshttps://doi.org/10.2298/zmsdn2283459jopenalex-snapshot
Bank performance analysis and identification of key determinants of electronic banking customer satisfaction - balanced scorecard approach
inferred← citeshttps://doi.org/10.25300/misq/2015/39.4.4openalex-snapshot
Information Technology Impacts on Firm Performance: An Extension of Kohli and 1
inferred← citeshttps://doi.org/10.26905/jkdp.v26i3.7940openalex-snapshot
Digital Banking Balanced Scorecard
inferred← citeshttps://doi.org/10.29105/vtga5.2-749openalex-snapshot
El emprendimiento desde las incubadoras de negocios, una revisión de literatura
inferred← citeshttps://doi.org/10.31014/aior.1992.05.02.417openalex-snapshot
Enterprise Risk Management and Bank Performance: A Study of the Indonesian Banking Industry
inferred← citeshttps://doi.org/10.3390/jrfm17090421openalex-snapshot
Does ICT Investment Affect Market Share and Customer Acquisition Cost? A Comparative Analysis of Domestic and Foreign Banks Operating in India
inferred← citeshttps://doi.org/10.3390/su141710630openalex-snapshot
Twenty Years of Mobile Banking Services Development and Sustainability: A Bibliometric Analysis Overview (2000–2020)
inferred← citeshttps://doi.org/10.4018/978-1-59140-881-9.ch001openalex-snapshot
Investment in IT and the Business Performance of Financial Companies
inferred← citeshttps://doi.org/10.4018/ijisss.2020100106openalex-snapshot
Property and Casualty Insurance Firms and Technology Spending
inferred← citeshttps://doi.org/10.4018/ijitbag.2019010102openalex-snapshot
How to Improve Board Accountability in ISO/IEC 38500 Based on IT Governance Implementations
inferred← citeshttps://doi.org/10.4018/jgim.288894openalex-snapshot
A Systematic Literature Review on 30 Years of Empirical Research on Information Systems Business Value
inferred← citeshttps://doi.org/10.46223/hcmcoujs.econ.vi.18.1.2055.2023openalex-snapshot
Đầu tư công nghệ và khả năng chấp nhận rủi ro: Nghiên cứu trường hợp các ngân hàng thương mại tại Việt Nam
inferred← citeshttps://doi.org/10.46254/ap03.20220486openalex-snapshot
The Effects of Intellectual Capital on Financial Performance in Banking Industries during COVID-19 Pandemic (Evidence from Indonesia)
inferred← citeshttps://doi.org/10.5897/ajbm10.1460openalex-snapshot
Performance improvements of life insurers in balanced scorecard (BSC) aspects
inferred← citeshttps://doi.org/10.5897/ajbm10.941openalex-snapshot
Establishing an evaluation performance measurement model for the financial service sector
inferred← citeshttps://doi.org/10.5897/ijps.9000351openalex-snapshot
Linking the balanced scorecard (BSC) to business management performance: A preliminary concept of fit theory for navigation science and management
inferred← citeshttps://doi.org/10.6382/jim.200901.0020openalex-snapshot
The Application of the Complementarity Concept in the Management of IT Capital: Learning from Cases of CRM Systems
inferred← citeshttps://doi.org/10.6702/ijbi.2007.2.1.4openalex-snapshot
Enabling e-Business Competitive Advantage: Perspectives from the Australian Financial Services Industry
Editorial review for independent work. ICSAC — the Institute for Complexity Science and Advanced Computing — runs a structured editorial panel for researchers publishing outside journals, and publishes on CiteStamp rails. Submission is free and goes through ORCID: icsacinstitute.org/submit.