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Loyalty programs and a sense of community

https://doi.org/10.1108/08876040510605253
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1002/(sici)1520-6629(199610)24:4<315::aid-jcop2>3.0.co;2-topenalex-snapshot
Sense of community
inferredcites →https://doi.org/10.1002/1520-6629(198601)14:1<6::aid-jcop2290140103>3.0.co;2-iopenalex-snapshot
Sense of community: A definition and theory
inferredcites →https://doi.org/10.1016/0024-6301(95)94312-mopenalex-snapshot
Do rewards really create loyalty?
inferredcites →https://doi.org/10.1016/s0148-2963(97)00176-8openalex-snapshot
Servicescapes
inferredcites →https://doi.org/10.1016/s0148-2963(97)00241-5openalex-snapshot
Membership Clubs as a Tool for Enhancing Buyers' Patronage
inferredcites →https://doi.org/10.1016/s0167-8116(97)00022-0openalex-snapshot
Loyalty programs and their impact on repeat-purchase loyalty patterns
inferredcites →https://doi.org/10.1016/s0969-6989(02)00007-3openalex-snapshot
Retail loyalty schemes: results from a consumer diary study
inferredcites →https://doi.org/10.1016/s1441-3582(01)70178-4openalex-snapshot
Book Review: Secrets of Customer Relationship Management: It's all about how you Make Them Feel
inferredcites →https://doi.org/10.1080/096525400346303openalex-snapshot
Influences on loyalty programme effectiveness: a conceptual framework and case study investigation
inferredcites →https://doi.org/10.1080/10705519909540118openalex-snapshot
Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives
inferredcites →https://doi.org/10.1086/209154openalex-snapshot
Possessions and the Extended Self
inferredcites →https://doi.org/10.1086/209434openalex-snapshot
Subcultures of Consumption: An Ethnography of the New Bikers
inferredcites →https://doi.org/10.1086/209454openalex-snapshot
How is a Possession "Me" or "Not Me"? Characterizing Types and an Antecedent of Material Possession Attachment
inferredcites →https://doi.org/10.1086/319618openalex-snapshot
Brand Community
inferredcites →https://doi.org/10.1108/03090560610681023openalex-snapshot
Brand community of convenience products: new forms of customer empowerment – the case “my Nutella The Community”
inferredcites →https://doi.org/10.1108/03090569710162380openalex-snapshot
Community and consumption
inferredcites →https://doi.org/10.1108/07363760210451384openalex-snapshot
Loyalty strategy development using applied member‐cohort segmentation
inferredcites →https://doi.org/10.1108/07363760310464587openalex-snapshot
Actively influencing consumer loyalty
inferredcites →https://doi.org/10.1108/07363769810235910openalex-snapshot
Customer loyalty strategies
inferredcites →https://doi.org/10.1108/08876040110387917openalex-snapshot
A cost/benefit approach to understanding service loyalty
inferredcites →https://doi.org/10.1108/08876040310467899openalex-snapshot
The future of services marketing: forecasts from ten services experts
inferredcites →https://doi.org/10.1108/09604520010351491openalex-snapshot
Building customer relationships: do discount cards work?
inferredcites →https://doi.org/10.1108/jsm.2002.16.7.700.1openalex-snapshot
Secrets of Customer Relationship Management: It’s All about How You Make Them Feel
inferredcites →https://doi.org/10.1111/j.1559-1816.1986.tb01162.xopenalex-snapshot
Measurement of Sense of Community Within the Sphere of City1
inferredcites →https://doi.org/10.1111/j.1745-3984.1971.tb00939.xopenalex-snapshot
THE FORCED‐FREE DISTINCTION IN Q TECHNIQUE1
inferredcites →https://doi.org/10.1177/0092070300281009openalex-snapshot
Implications of Loyalty Program Membership and Service Experiences for Customer Retention and Value
inferredcites →https://doi.org/10.1177/0092070303031003002openalex-snapshot
Effects of Loyalty Programs on Value Perception, Program Loyalty, and Brand Loyalty
inferredcites →https://doi.org/10.1509/jmkg.66.1.38.18451openalex-snapshot
Building Brand Community
inferredcites →https://doi.org/10.1509/jmkr.39.2.155.19084openalex-snapshot
Earning the Right to Indulge: Effort as a Determinant of Customer Preferences toward Frequency Program Rewards
inferredcites →https://doi.org/10.1509/jmkr.39.2.202.19085openalex-snapshot
Designing Loyalty-Building Programs for Packaged Goods Brands
inferredcites →https://doi.org/10.2202/1546-5616.1002openalex-snapshot
The Economic Viability of Frequency Reward Programs in a Strategic Competitive Environment
inferredcites →https://doi.org/10.2307/1162206openalex-snapshot
Foundations of Behavioral Research
inferredcites →https://doi.org/10.2307/1252099openalex-snapshot
Whence Consumer Loyalty?
inferredcites →https://doi.org/10.4135/9781412985512openalex-snapshot
Q Methodology

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Empowering or Eroding Contributions? How Generative AI Impacts User-Generated Content Across Diverse Communities
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Effects of belief in luck on the attractiveness of loyalty programmes
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An integrative theory of resource discrepancies
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The Essential Role of Sense of Community in a High Customer-to-Customer Interaction Service Setting
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Brand Communities: Grundidee, Konzept und empirische Befunde
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Brand Communities: Grundidee, Konzept und empirische Befunde
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Digitalisierungswege in Innenstädten
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Exploring Customer Loyalty in Islamic Traditional Markets: Insights from Relationship Marketing and Experiential Marketing Theories
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The impact of energy retailers’ loyalty programmes on the effectiveness of regulation of retail energy markets
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Sense of Community and Community Participation: A Meta-Analytic Review
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Customer participation in services: domain, scope, and boundaries
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Bridging the Divide between Theory and Practice: Taking a Co-Productive Approach to Vet-Farmer Relationships
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What do Customers Get and Give in Return for Loyalty Program Membership?
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Sense of virtual community: A follow up on its measurement
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Surveillance capitalism in the middle east retail sector
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Examining the differential effects of social and economic rewards in a hotel loyalty program
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Exploring the linkages between perceived information accessibility and microblog stickiness: The moderating role of a sense of community
inferred← citeshttps://doi.org/10.1016/j.jbusres.2013.01.002openalex-snapshot
Accumulation versus instant loyalty programs: The influence of controlling policies on customers' commitments
inferred← citeshttps://doi.org/10.1016/j.jbusres.2014.06.002openalex-snapshot
Customer–company identification and the effectiveness of loyalty programs
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Casino marketing, problem gamblers or loyal customers?
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The generation of virtual needs: Recipes for satisfaction in social media networking
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Temporary communitas and willingness to return to events
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Having fun while receiving rewards?: Exploration of gamification in loyalty programs for consumer loyalty
inferred← citeshttps://doi.org/10.1016/j.jbusres.2020.11.057openalex-snapshot
Three decades of research on loyalty programs: A literature review and future research agenda
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Feeling rewarded and entitled to be served: Understanding the influence of self- versus regular checkout on customer loyalty
inferred← citeshttps://doi.org/10.1016/j.jcps.2011.02.007openalex-snapshot
Review of the theoretical underpinnings of loyalty programs
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Customer Fintech Readiness (CFR): Assessing customer readiness for fintech in Bangladesh
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Brand loyalty in FinTech services: The role of self-concept, customer engagement behavior and self-brand connection
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Effects of store loyalty on shopping mall loyalty
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The influence of customer loyalty program design on the relationship between customer motives and value perception
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The concept of near money in loyalty programmes
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Loyalty programs, loyalty engagement and customer engagement with the company brand: Consumer-centric behavioral psychology insights from three industries
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The pre-purchase search channel and purchase behavior: Role of social commerce vs traditional e-commerce
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The Effect of Web Cohesion, Web Commitment, and Attitude toward the Website on Intentions to Use NFL Teams’ Websites
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The importance of rewards in the management of multisponsor loyalty programmes
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The Scholarly Commons
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Eating Good Food and Helping the Community: The Drivers of Online Local Food Purchasing
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Exploring the influence of three types of grocery retailer loyalty programs on customer affective loyalty
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The effect of negative online customer reviews on brand equity and purchase intention of consumer electronics in South Africa
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Affective commitment and customer loyalty in crowdsourcing: antecedents, interdependencies, and practical implications
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A Multilevel Investigation of the Role of Retail Stores in Cross-Border Shopping
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Airline and hotel loyalty programme diversity and choice: effects of personality, cultural, and socio-demographic factors
inferred← citeshttps://doi.org/10.1080/10696679.2018.1451256openalex-snapshot
THE ROLE OF ONLINE BRAND COMMUNTIES ON BUILDING BRAND EQUITY AND LOYALTY THROUGH RELATIONAL BENEFITS
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Discriminant Analysis of Antecedents of Customer Retention in Malaysian Retailing
inferred← citeshttps://doi.org/10.1080/19368623.2012.686148openalex-snapshot
Progress in Loyalty Program Research: Facts, Debates, and Future Research
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Understanding Discount Program Risk in Hospitality: A Monte Carlo Approach
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Brand community of convenience products: new forms of customer empowerment – the case “my Nutella The Community”
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Relationship quality evaluation in retailers' relationships with consumers
inferred← citeshttps://doi.org/10.1108/07363760710822954openalex-snapshot
Reconceptualising the strategic role of loyalty schemes
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Beyond loyalty: customer satisfaction, loyalty, and fortitude
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Modeling customer equity, SERVQUAL, and ethnocentrism: a Vietnamese case study
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Measuring service quality in retail loyalty programmes (LPSQual)
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Brand communities on the internet
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Why we choose culturally themed restaurants: the role of taste, identity and community
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Friends with benefits
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Enhancing customer-brand relationship by leveraging loyalty program experiences that foster customer-brand identification
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Implementing social customer relationship management
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An exploratory analysis of social commonalities and subjective discounts
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Are your customers grateful? How customer gratitude impacts loyalty programme effectiveness
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The art of inclusivity: how sense of community shapes Muslim journeys across Islamic and non-Islamic destinations
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O valor percebido de loja pelos clientes, na perspectiva dos benefícios, como antecedente de sua lealdade à loja
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A Cup of Coffee With a Dash of Love
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The Drivers of Loyalty Program Success
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The influence of reward criteria towards the effectiveness of loyalty program in Kopitiam restaurant
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PRÁTICAS METODOLÓGICAS EM ADMINISTRAÇÃO: O CASO DA UTILIZAÇÃO DA METODOLOGIA-Q COMO FERRAMENTA PARA PESQUISA E DIAGNÓSTICO DA CULTURA ORGANIZACIONAL
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Online Brand Community and Its Outcomes
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Improving management of multi-sponsor loyalty programmes based on the rewards preferred by consumers
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Understanding loyalty from a customer's perspective
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"Si fa presto a dire brand community": un'analisi nel comparto delle bibite gasate
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Green and Digital Transitions
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Investigation of sense of community among cyclists
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Actions Speak Louder than Words: Understanding the Meaning of Loyalty Program Building Blocks
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Relationship and patronage as determinants to loyalty programme use amongst Indian youth
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An empirical research of e-learners' learning styles by Q-methodology
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Family Business and Creation of Brand Communities
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The effect of loyalty program design on brand community and service loyalty: focusing on moderating impact of usage level
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TRIBOS DE CONSUMO: REPRESENTAÇÕES SOCIAIS EM UMA COMUNIDADE VIRTUAL DE MARCA
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Loyalty Programs Rewards Based on Tourism Services: A Study of Their Influence on Behavioral Loyalty
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Konaklama Sektöründe Algılanan Riskin, Müşteri Katılımı, Algılanan Değer ve Müşteri Sadakati Üzerindeki Etkileri
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STUDENTS' E-SATISFACTION EXAMINED ONLINE COMMUNITY LEARNING, TECHNOLOGY FIT, AND COMPATIBILITY SEM – MODELLING DURING COVID19 PANDEMIC
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IDENTIFICAÇÃO DAS COMPETÊNCIAS NECESSÁRIAS PARA CONSELHEIROS DE ADMINISTRAÇÃO DE EMPRESAS BRASILEIRAS DE CONTROLE FAMILIAR
inferred← citeshttps://doi.org/10.18174/556037openalex-snapshot
Market orientation and performance of agro-food value chains in developing and emerging markets : the case of maize, teff, and beans seed supply chains in Ethiopia
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Identifying The Factors That Influence Retail Customer Loyalty And Capitalising Them
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Strategi Pemasaran Komunitas And Implikasinya Pada Loyalitas Merek Toyota Di Indonesia [Community Marketing Strategy and Its Implication on Brand Loyalty Toyota in Indonesia]
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Paslaugų vartotojų lojalumas
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A PERCEPÇÃO DE VALOR DOS PROGRAMAS DE MILHAGENS: UM ESTUDO EXPLORATÓRIO
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Effects of online brand community on value creation practices: Mediating effects of community loyalty
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Motivations for Virtual Community Participation in Social Commerce: Customers and Sellers in the Malay Lifestyle Blogging Community
inferred← citeshttps://doi.org/10.28945/5269openalex-snapshot
The Influence of Augmented Reality Face Filter Addiction on Online Social Anxiety: A Stimulus-Organism-Response Perspective
inferred← citeshttps://doi.org/10.2991/aebmr.k.210831.061openalex-snapshot
The Effect of Brand Identification and Sense of Community on Brand Love (A Survey of Kaskus Trading Forum Users in Bandung)
inferred← citeshttps://doi.org/10.30519/ahtr.1443746openalex-snapshot
Enhancing Tourist Loyalty in Predominantly Muslim Destinations: Integrating Religiosity and Sense of Community into the QVSL Model
inferred← citeshttps://doi.org/10.31390/gradschool_dissertations.3278openalex-snapshot
What's love got to do with it? The role of Brand Love in brand community experience
inferred← citeshttps://doi.org/10.31428/10317/7045openalex-snapshot
Las páginas de marca en redes sociales como herramienta de marketing relacional: creación de capital cliente
inferred← citeshttps://doi.org/10.32920/ryerson.14646366openalex-snapshot
An analytical investigation of the profitability of selected loyalty programs in a competitive environment
inferred← citeshttps://doi.org/10.32920/ryerson.14646366.v1openalex-snapshot
An analytical investigation of the profitability of selected loyalty programs in a competitive environment
inferred← citeshttps://doi.org/10.32920/ryerson.14665566openalex-snapshot
More than just a game: exploring the gamification mechanics and procedural rhetoric of the Air Miles Loyalty Program community
inferred← citeshttps://doi.org/10.32920/ryerson.14665566.v1openalex-snapshot
More than just a game: exploring the gamification mechanics and procedural rhetoric of the Air Miles Loyalty Program community
inferred← citeshttps://doi.org/10.33423/jmdc.v19i1.7619openalex-snapshot
Brand Community Dynamics as a Basis for Competitive Strategy
inferred← citeshttps://doi.org/10.3389/fcomm.2025.1583048openalex-snapshot
The negative impact of a sense of community on consumers: focusing on trash talk
inferred← citeshttps://doi.org/10.3389/frbhe.2024.1402624openalex-snapshot
Availability bias and heterogeneity in saliency, recency, and frequency of promotions for plant-based foods: a naturalistic observation
inferred← citeshttps://doi.org/10.3390/resources8040167openalex-snapshot
Open Collaboration as Marketing Transformation Strategy in Online Markets: The Case of the Fashion Sector
inferred← citeshttps://doi.org/10.35376/10324/25719openalex-snapshot
Los programas de fidelización online: un estudio desde la perspectiva del engagement marketing y las comunidades de marca
inferred← citeshttps://doi.org/10.3846/bme.2018.2138openalex-snapshot
SERVICE MARKETING, VALUE CO-CREATION AND CUSTOMER SATISFACTION IN THE AIRSOFT INDUSTRY: CASE OF A TECHNOLOGY-BASED FIRM
inferred← citeshttps://doi.org/10.4000/communicationorganisation.3236openalex-snapshot
La fidélisation : de la personnalisation à la tribalisation
inferred← citeshttps://doi.org/10.4018/978-1-4666-0077-5.ch003openalex-snapshot
A Model of Profitable Service Recovery
inferred← citeshttps://doi.org/10.4018/978-1-4666-9787-4.ch139openalex-snapshot
The Creation of Online Communities and Social Networking Sites based on Constitutive Elements of Identity
inferred← citeshttps://doi.org/10.4018/978-1-4666-9894-9.ch006openalex-snapshot
Encouraging Supply Chain Networks and Customer Loyalty in Global Supply Chain
inferred← citeshttps://doi.org/10.4018/978-1-5225-8270-0.ch015openalex-snapshot
Evaluating the Effectiveness of Loyalty Programs in the Retail Sector
inferred← citeshttps://doi.org/10.4018/978-1-7998-0945-6.ch072openalex-snapshot
Encouraging Supply Chain Networks and Customer Loyalty in Global Supply Chain
inferred← citeshttps://doi.org/10.4018/978-1-7998-1989-9.ch013openalex-snapshot
Electronic Customer Relationship Management in Tourism
inferred← citeshttps://doi.org/10.4018/ijebr.309397openalex-snapshot
Mobile Multi-Brand Loyalty Programs
inferred← citeshttps://doi.org/10.4018/jeco.2020100105openalex-snapshot
Psychological and Relational Moderators for the Relationship Between Brand Equity and Its Consequences
inferred← citeshttps://doi.org/10.4102/sajbm.v40i3.542openalex-snapshot
Q methodology and the measurement of subjectivity in corporate brand perception
inferred← citeshttps://doi.org/10.47841/icorad.v1i2.38openalex-snapshot
Brand Love For Casual Apparels Among Youths in Indonesian
inferred← citeshttps://doi.org/10.5585/remark.v14i1.2777openalex-snapshot
Comunidades de Marca de Fantasy Sports Games: Identificação, Engajamento, Intenção de Continuidade e Valor da Marca do Patrocinador
inferred← citeshttps://doi.org/10.5805/sfti.2013.15.2.219openalex-snapshot
The Effect of Luxury Fashion Brand Customer Equity Drivers on Customer Loyalty - Differences among Segmented Markets based on Purchasing Patterns -
inferred← citeshttps://doi.org/10.5850/jksct.2010.34.10.1621openalex-snapshot
The Effects of Department Store Loyalty Programs on Consumer Relationship Quality and Relationship Continuity Intention
inferred← citeshttps://doi.org/10.70675/358b321cze229z4831z9d9dze1f79e52e37bopenalex-snapshot
De la relance multicanal du client fidèle à la performance commerciale des enseignes de ditribution spécialisées.
inferred← citeshttps://doi.org/10.70675/661b5177zf56fz4c49z9258z86e196f19d95openalex-snapshot
Social identity formation and its influence on behaviors : a study of vegetarian communities
inferred← citeshttps://doi.org/10.70675/d49e2006zc61ez4075z86faz04a4faa1aa73openalex-snapshot
Fidélité au programme de fidélité ou fidélité à l’enseigne : l’impact des bénéfices perçus sur l’efficacité des programmes de fidélisation
inferred← citeshttps://doi.org/10.7275/xf75-ac29openalex-snapshot
Fan Communities and Subgroups: Exploring Individuals' Supporter Group Experiences
inferred← citeshttps://doi.org/10.7903/ijecs.1972openalex-snapshot
The Application of an Innovative Marketing Strategy MADM Model—SIVA-Need: A Case Study of Apple Company
inferred← citeshttps://doi.org/10.82444/warw.33484723openalex-snapshot
ICT for development reconsidered: a critical realist approach to the strategic context in Kenya's transition to e-governance
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