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Performance measurement in the public sector: strategies to cope with the risks of performance measurement

https://doi.org/10.1108/09513550210448607
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1002/(sici)1099-1050(200003)9:2<95::aid-hec488>3.0.co;2-aopenalex-snapshot
Enhancing performance in health care: a theoretical perspective on agency and the role of information
inferredcites →https://doi.org/10.1016/0167-9236(85)90062-4openalex-snapshot
Aggregating data for decision support
inferredcites →https://doi.org/10.1108/02686900110363618openalex-snapshot
“One measurement is better than 1,000 opinions”: is it?
inferredcites →https://doi.org/10.1108/09513550110387039openalex-snapshot
New managerialism and Australian police organizations
inferredcites →https://doi.org/10.1108/09513579610116385openalex-snapshot
Performance auditing, new public management and performance improvement: questions and answers
inferredcites →https://doi.org/10.1108/09513579610151962openalex-snapshot
Enabling accountability in museums
inferredcites →https://doi.org/10.1111/j.1467-8551.1993.tb00054.xopenalex-snapshot
Outcome‐related Performance Indicators and Organizational Control in the Public Sector1
inferredcites →https://doi.org/10.1163/9789004639225openalex-snapshot
Relations between State and Higher Education
inferredcites →https://doi.org/10.1332/policypress/9781861341914.001.0001openalex-snapshot
What works?Evidence-based policy and practice in public services
inferredcites →https://doi.org/10.2307/1602205openalex-snapshot
When Schools Compete: A Cautionary Tale
inferredcites →https://doi.org/10.2307/3380931openalex-snapshot
Strategies for Avoiding the Pitfalls of Performance Contracting
inferredcites →https://doi.org/10.4135/9781446294406.n148openalex-snapshot
Fourth Generation Evaluation
inferredcites →https://doi.org/10.4324/9780203222874openalex-snapshot
Managing Performance in the Public Sector
inferredcites →https://doi.org/10.5860/choice.36-1224openalex-snapshot
Seeing like a state: how certain schemes to improve the human condition have failed

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.2139/ssrn.1162242openalex-extracted
inferred← citeshttps://doi.org/10.2139/ssrn.1706442openalex-extracted
Institutions of Higher Education and Institutional Economics: Is There Change or No Change?
inferred← citeshttps://doi.org/10.2139/ssrn.1908703openalex-extracted
Management Control Systems, Results Oriented Culture, and Performance: Evidence from Dutch Municipalities
inferred← citeshttps://doi.org/10.2139/ssrn.2698249openalex-extracted
Social Impact Reporting as Reputation Management: Effective Practice, Symbolic Adoption or Business-Washing?
inferred← citeshttps://doi.org/10.2139/ssrn.2736167openalex-extracted
Elite Networks and the Rise of Social Impact Reporting in the UK Social Sector
inferred← citeshttps://doi.org/10.2139/ssrn.3181648openalex-extracted
Analyzing Relationship between Return on Assets and Internal and External Variables
inferred← citeshttps://doi.org/10.2139/ssrn.3182242openalex-extracted
Analyzing the Relationship between Financial Variables and Market Risk in the Tourism Industry
inferred← citeshttps://doi.org/10.2139/ssrn.3233511openalex-extracted
Control Systems and Effort Direction: Exploratory Evidence from the Public Sector
inferred← citeshttps://doi.org/10.2139/ssrn.462581openalex-extracted
Measuring Transparency of Corporate Transitional Performance in Egypt: A Quantitative Approach
inferred← citeshttps://doi.org/10.1002/9781119960522.refsopenalex-snapshot
References
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Whither managerialism in the Italian National Health Service?
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Russian Dolls and Chinese Whispers: Two Perspectives on the Unintended Effects of Sustainability Indicator Communication
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Performance Measurement as a Political Battlefield Defining and Redefining Important Social Change
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Performance Systems in Higher Education Institutions
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Electronic Governance and Open Society: Challenges in Eurasia
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Unraveling the Social-Technical Complexity of Dashboards for Transformation
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The Role of IS in Performance Management: The Case of an Italian Public University
inferred← citeshttps://doi.org/10.1007/978-3-319-24241-5_3openalex-snapshot
Assessing and Improving the Effectiveness of Private Art Museums
inferred← citeshttps://doi.org/10.1007/978-3-319-57018-1_15openalex-snapshot
Performance-Based Funding and Internal Resource Allocation: The Case of Italian Universities
inferred← citeshttps://doi.org/10.1007/978-3-642-31724-8_37openalex-snapshot
A Hybrid Weighting Methodology for Performance Assessment in Turkish Municipalities
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Performance Management of IT in Public Administrations: A Literature Review on Driving Forces, Barriers and Influencing Factors
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A Critical Review of Stakeholder Participation in Urban Renewal
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Introduction: The Accountability Paradox in the Chinese Bureaucracy
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Accountability Intensity and Bureaucratic Shirking
inferred← citeshttps://doi.org/10.1007/978-981-96-6392-7_5openalex-snapshot
The Accountability Cube and Blame Avoidance
inferred← citeshttps://doi.org/10.1007/978-981-96-6392-7_8openalex-snapshot
Promoting Good Accountability: What Should Be Done
inferred← citeshttps://doi.org/10.1007/bf02893619openalex-snapshot
Considerations and implications on the necessity of increasing efficiency in the public education system: The new public management (NPM) and the market orientation as reference concepts
inferred← citeshttps://doi.org/10.1007/s10551-017-3688-yopenalex-snapshot
Wanting More, Getting Less: Gaming Performance Measurement as a Form of Deviant Workplace Behavior
inferred← citeshttps://doi.org/10.1007/s11115-015-0312-4openalex-snapshot
Contesting Claims on Measuring Performance in the Public Sector Using Performance Audits: Evidence from the Literature
inferred← citeshttps://doi.org/10.1007/s11846-017-0249-9openalex-snapshot
Improving dynamics or destroying human capital? The nexus between excess turnover and performance
inferred← citeshttps://doi.org/10.1007/s11846-026-01050-9openalex-snapshot
Advancing performance measurement in public healthcare organizations through artificial intelligence: evidence from action research
inferred← citeshttps://doi.org/10.1016/j.accfor.2016.02.002openalex-snapshot
Conforming to accreditation in Iranian hospitals
inferred← citeshttps://doi.org/10.1016/j.cpa.2010.01.016openalex-snapshot
Constructing performance measurement in the public sector
inferred← citeshttps://doi.org/10.1016/j.ijinfomgt.2023.102750openalex-snapshot
“Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society
inferred← citeshttps://doi.org/10.1016/j.jclepro.2015.09.125openalex-snapshot
Assessing the administrative practice of environmental protection performance evaluation in China: the case of Shenzhen
inferred← citeshttps://doi.org/10.1016/j.mar.2013.07.004openalex-snapshot
The Use of Performance Measurement Systems in the Public Sector: Effects on Performance
inferred← citeshttps://doi.org/10.1016/j.mar.2021.100769openalex-snapshot
Nondyadic control systems and effort direction effectiveness: Evidence from the public sector
inferred← citeshttps://doi.org/10.1016/j.omega.2016.12.007openalex-snapshot
Measuring effectiveness of production in the public sector
inferred← citeshttps://doi.org/10.1016/j.polsoc.2015.03.002openalex-snapshot
Doing things with numbers: The Danish National Audit Office and the governing of university teaching
inferred← citeshttps://doi.org/10.1016/j.respol.2017.09.004openalex-snapshot
The extent and causes of academic text recycling or ‘self-plagiarism’
inferred← citeshttps://doi.org/10.1016/j.sbspro.2014.11.098openalex-snapshot
Does Accountability Discharged through Performance Measurement System?
inferred← citeshttps://doi.org/10.1016/j.seps.2020.100928openalex-snapshot
Urban public libraries: Performance analysis using dynamic-network-DEA
inferred← citeshttps://doi.org/10.1017/9781108886154openalex-snapshot
Measuring Accountability in Public Governance Regimes
inferred← citeshttps://doi.org/10.1017/9781108886154.001openalex-snapshot
Foreword
inferred← citeshttps://doi.org/10.1017/9781108886154.002openalex-snapshot
Introduction
inferred← citeshttps://doi.org/10.1017/9781108886154.003openalex-snapshot
Accountability Deficits and Overloads
inferred← citeshttps://doi.org/10.1017/9781108886154.004openalex-snapshot
Defining Accountability
inferred← citeshttps://doi.org/10.1017/9781108886154.005openalex-snapshot
Too Little or Too Much of a Good Thing?
inferred← citeshttps://doi.org/10.1017/9781108886154.006openalex-snapshot
Benchmark of Accountability
inferred← citeshttps://doi.org/10.1017/9781108886154.007openalex-snapshot
Five Rationales for Accountability
inferred← citeshttps://doi.org/10.1017/9781108886154.008openalex-snapshot
Who Should Be Held Accountable?
inferred← citeshttps://doi.org/10.1017/9781108886154.009openalex-snapshot
To Whom Should They Be Accountable?
inferred← citeshttps://doi.org/10.1017/9781108886154.010openalex-snapshot
For What Should They Be Accountable?
inferred← citeshttps://doi.org/10.1017/9781108886154.011openalex-snapshot
How Should They Be Held Accountable?
inferred← citeshttps://doi.org/10.1017/9781108886154.012openalex-snapshot
Defining and Deploying a Benchmark of Accountability
inferred← citeshttps://doi.org/10.1017/9781108886154.013openalex-snapshot
The Complexity of Accountability Systems
inferred← citeshttps://doi.org/10.1017/9781108886154.014openalex-snapshot
Features in Balance
inferred← citeshttps://doi.org/10.1017/9781108886154.015openalex-snapshot
Relationship Dynamics in the System
inferred← citeshttps://doi.org/10.1017/9781108886154.016openalex-snapshot
Mapping Out a System in Practice
inferred← citeshttps://doi.org/10.1017/9781108886154.017openalex-snapshot
Conclusion
inferred← citeshttps://doi.org/10.1017/9781108886154.018openalex-snapshot
Bibliography
inferred← citeshttps://doi.org/10.1017/9781108886154.019openalex-snapshot
Index
inferred← citeshttps://doi.org/10.1017/s0305741021001004openalex-snapshot
Bureaucratic Shirking in China: Is Sanction-based Accountability a Cure?
inferred← citeshttps://doi.org/10.1057/978-1-137-55269-3_10openalex-snapshot
Performance Management in Europe: An Idea Whose Time Has Come and Gone?
inferred← citeshttps://doi.org/10.1057/9780230523562_7openalex-snapshot
Improving Road Administration in the Asia-Pacific Region: Some Lessons from Experience
inferred← citeshttps://doi.org/10.1068/b31192openalex-snapshot
Stagnation in Housing Production: Another Success in the Dutch ‘Planner's Paradise’?
inferred← citeshttps://doi.org/10.1068/c12264ropenalex-snapshot
Public Services Performance: An Extended Framework and Empirical Assessment across the Enlarged EU
inferred← citeshttps://doi.org/10.1080/00014788.2012.653747openalex-snapshot
The impact of subjectivity in performance evaluation practices on public sector managers’ motivation
inferred← citeshttps://doi.org/10.1080/01900692.2016.1142999openalex-snapshot
Value-For-Money Audit for Accountability and Performance Management in Local Government in Ghana
inferred← citeshttps://doi.org/10.1080/01900692.2017.1295263openalex-snapshot
The Effect of More Demanding Public Services Quality Standards on the Organization of Service Providers
inferred← citeshttps://doi.org/10.1080/01900692.2017.1317799openalex-snapshot
The Role of Risk in Improving Goal Setting in Performance Management Practices within Public Sector: An Explorative Research in Courts Offices in Italy
inferred← citeshttps://doi.org/10.1080/01900692.2018.1485045openalex-snapshot
Bureaucracy, Post-Bureaucracy, or Anarchy? Evidence from the Italian Public Administration
inferred← citeshttps://doi.org/10.1080/02642069.2011.600441openalex-snapshot
An assessment of performance-related practices in service operational settings: measures and utilization patterns
inferred← citeshttps://doi.org/10.1080/0300393042000332837openalex-snapshot
Falling from a Great Height: Principles of Good Practice in Performance Measurement and the Perils of Top Down Determination of Performance Indicators
inferred← citeshttps://doi.org/10.1080/07352166.2017.1360727openalex-snapshot
Transforming neighborhoods: Explaining effectiveness in community-based development organizations
inferred← citeshttps://doi.org/10.1080/08109028.2013.763630openalex-snapshot
Public policy as information
inferred← citeshttps://doi.org/10.1080/08985626.2011.580160openalex-snapshot
Inner city engagement and the university: Mutuality, emergence and transformation
inferred← citeshttps://doi.org/10.1080/09647771003737273openalex-snapshot
Managing performance indicators in visual art museums
inferred← citeshttps://doi.org/10.1080/09715010.2018.1473812openalex-snapshot
Measuring port performance and productivity
inferred← citeshttps://doi.org/10.1080/10967494.2026.2615125openalex-snapshot
Bridging the trust gap through proactive transparency: evidence from a survey experiment
inferred← citeshttps://doi.org/10.1080/12294659.2018.1432978openalex-snapshot
Supporting public sector management through simulation-based methods: a dynamic performance management approach
inferred← citeshttps://doi.org/10.1080/13606710500146449openalex-snapshot
Reducing measurement overload: Rationalizing performance measures for public aquatic centres in Australia
inferred← citeshttps://doi.org/10.1080/13606710802200829openalex-snapshot
A focused service quality, benefits, overall satisfaction and loyalty model for public aquatic centres
inferred← citeshttps://doi.org/10.1080/14719030500181102openalex-snapshot
Performance and user satisfaction indicators in british local government
inferred← citeshttps://doi.org/10.1080/14719030600853501openalex-snapshot
Organizational climate and workplace efficiency
inferred← citeshttps://doi.org/10.1080/14719037.2011.650053openalex-snapshot
Multiprofessional Cooperation and Accountability Pressures
inferred← citeshttps://doi.org/10.1080/14719037.2013.798027openalex-snapshot
Benchmarks and Citizen Judgments of Local Government Performance: Findings from a survey experiment
inferred← citeshttps://doi.org/10.1080/14719037.2019.1577906openalex-snapshot
Conceptualizing dysfunctional consequences of performance measurement in the public sector
inferred← citeshttps://doi.org/10.1080/14719037.2019.1588356openalex-snapshot
Innovating and optimizing in public organizations: does more become less?
inferred← citeshttps://doi.org/10.1080/14719037.2019.1599056openalex-snapshot
Paradoxes of collaborative governance: investigating the real-life dynamics of multi-agency collaborations using a quasi-experimental action-research approach
inferred← citeshttps://doi.org/10.1080/14719037.2021.1930123openalex-snapshot
Accountability intensity and bureaucrats’ response to conflicting expectations: a survey experiment in China
inferred← citeshttps://doi.org/10.1080/14719037.2022.2037015openalex-snapshot
Public sector creativity: triggers, practices and ideas for public sector innovations. A longitudinal digital diary study
inferred← citeshttps://doi.org/10.1080/14719037.2022.2116092openalex-snapshot
Unpacking the accountability cube and its relationship with blame avoidance
inferred← citeshttps://doi.org/10.1080/14719037.2022.2132279openalex-snapshot
The tripod of trust: a multilevel approach to trust-based leadership in public organizations
inferred← citeshttps://doi.org/10.1080/14719037.2026.2647882openalex-snapshot
From vicious to virtuous paradox cycles in public organizations: the role of trust
inferred← citeshttps://doi.org/10.1080/15309576.2015.1147906openalex-snapshot
Introduction: Comparative Performance Management and Accountability in the Age of Austerity
inferred← citeshttps://doi.org/10.1080/15309576.2016.1071175openalex-snapshot
Learning From Accountability?! Whether, What, and When
inferred← citeshttps://doi.org/10.1080/15309576.2020.1768873openalex-snapshot
Participatory Management, Goal Ambiguity, and Gaming Behaviors in Performance Management: Evidence from Township Government Cadres in Mainland China
inferred← citeshttps://doi.org/10.1080/16078055.2016.1277612openalex-snapshot
Does size matter when public management tools meet (the voluntary) reality in sports facilities?
inferred← citeshttps://doi.org/10.1080/17535069.2018.1444085openalex-snapshot
Is the ability of politicians to act as representatives between elections hampered in systems inspired by NPM?
inferred← citeshttps://doi.org/10.1080/21515581.2019.1633337openalex-snapshot
The birdcage is open, but will the bird fly? How interactional and institutional trust interplay in public organisations
inferred← citeshttps://doi.org/10.1080/23311975.2018.1527965openalex-snapshot
There’s a lid for every pot! The relationship between performance measurement and administrative activities in Italian ministries
inferred← citeshttps://doi.org/10.1093/oxfordhb/9780190861162.013.5openalex-snapshot
The Performance Lens
inferred← citeshttps://doi.org/10.1093/oxrep/19.2.250openalex-snapshot
The Use and Usefulness of Performance Measures in the Public Sector
inferred← citeshttps://doi.org/10.1108/02635570710734262openalex-snapshot
Developing a BPI framework and PAM for SMEs
inferred← citeshttps://doi.org/10.1108/09513550510576125openalex-snapshot
Performance measurement in municipalities
inferred← citeshttps://doi.org/10.1108/09513550710772521openalex-snapshot
Performance measurement systems in the Finnish public sector
inferred← citeshttps://doi.org/10.1108/09513550910982850openalex-snapshot
Performance management in the public sector
inferred← citeshttps://doi.org/10.1108/09513551111147132openalex-snapshot
Performance measurement and the UK emergency ambulance service
inferred← citeshttps://doi.org/10.1108/09513570810863996openalex-snapshot
Performance management practices in public sector organizations
inferred← citeshttps://doi.org/10.1108/11766091011050831openalex-snapshot
Exploring efficiency's dominance: the wholeness of the process
inferred← citeshttps://doi.org/10.1108/13683040910961199openalex-snapshot
In pursuit of performance‐oriented civil service reforms (CSRs): a Kenyan perspective
inferred← citeshttps://doi.org/10.1108/14635770810864848openalex-snapshot
Performance measurement and benchmarking of a major innovation programme
inferred← citeshttps://doi.org/10.1108/14635771011036311openalex-snapshot
Performance management in service operational settings: a selective literature examination
inferred← citeshttps://doi.org/10.1108/17410381011024359openalex-snapshot
Implementation of Lean‐Kaizen in the human resource service process
inferred← citeshttps://doi.org/10.1108/17410400810867526openalex-snapshot
Muddled, massaging, manœuvring or manipulated?
inferred← citeshttps://doi.org/10.1108/17410400910989476openalex-snapshot
Perceived importance of performance management metrics among UK theatre companies
inferred← citeshttps://doi.org/10.1108/17465261211272148openalex-snapshot
Influence of strategic approach to BPM on financial and non‐financial performance
inferred← citeshttps://doi.org/10.1108/17511870710829364openalex-snapshot
Health service improvement through diagnostic waiting list management
inferred← citeshttps://doi.org/10.1108/aaaj-08-2017-3106openalex-snapshot
Rational and symbolic uses of performance measurement
inferred← citeshttps://doi.org/10.1108/ijlma-09-2017-0222openalex-snapshot
The exploration of effect of financial performance to the public welfare
inferred← citeshttps://doi.org/10.1108/ijmpb-02-2020-0041openalex-snapshot
Revealing the hidden facets of normative assessments: improving the management of major infrastructure projects through engaged scholarship
inferred← citeshttps://doi.org/10.1108/ijpsm-07-2019-0191openalex-snapshot
Performance gaming: a systematic review of the literature in public administration and other disciplines with directions for future research
inferred← citeshttps://doi.org/10.1108/ijpsm-08-2023-0240openalex-snapshot
Shared professional logics amongst managers and bureaucrats in Brazilian social security: a street-level mixed-methods study
inferred← citeshttps://doi.org/10.1108/ijpsm-11-2018-0246openalex-snapshot
Combining ideal types of performance and performance regimes
inferred← citeshttps://doi.org/10.1108/ijpsm-12-2025-0643openalex-snapshot
Digitalization and collaborative governance in small municipalities: performance gains or administrative overload?
inferred← citeshttps://doi.org/10.1108/jaee-03-2013-0016openalex-snapshot
Managing performance or legitimacy? A case study of the Tanzanian Local Government Authorities
inferred← citeshttps://doi.org/10.1108/jic-03-2013-0035openalex-snapshot
Dealing with knowledge in the Italian public universities
inferred← citeshttps://doi.org/10.1108/jic-06-2017-0085openalex-snapshot
Human capital loss in an academic performance measurement system
inferred← citeshttps://doi.org/10.1108/jpbafm-07-2023-0118openalex-snapshot
Translating social sustainability goals into performance measurement practices
inferred← citeshttps://doi.org/10.1108/mbe-11-2013-0061openalex-snapshot
A performance measurement system for academic entrepreneurship: a case study
inferred← citeshttps://doi.org/10.1108/mbe-12-2023-0197openalex-snapshot
Evolving landscape of performance measurement research: a bibliometric analysis
inferred← citeshttps://doi.org/10.1108/pr-01-2018-0013openalex-snapshot
Performance appraisal systems and public sector efficiency in small island developing states
inferred← citeshttps://doi.org/10.1108/qram-01-2022-0005openalex-snapshot
On humans, algorithms and data
inferred← citeshttps://doi.org/10.1108/qram-09-2019-0100openalex-snapshot
Managing institutional complexity in a state-owned enterprise – the role of explicated values and other management controls
inferred← citeshttps://doi.org/10.1108/qrj-12-2014-0067openalex-snapshot
Researching the researcher: the heart and mind in sub-prime times
inferred← citeshttps://doi.org/10.1111/auar.12151openalex-snapshot
Accounting for Research: Academic Responses to Research Performance Demands in an Australian University
inferred← citeshttps://doi.org/10.1111/faam.12037openalex-snapshot
The Riskiness of Public Sector Performance Measurement: A Review and Research Agenda
inferred← citeshttps://doi.org/10.1111/faam.12223openalex-snapshot
Orchestrating institutional complexity and performance management in the performing arts
inferred← citeshttps://doi.org/10.1111/faam.12290openalex-snapshot
The impact of management controls on public managers’ well‐being
inferred← citeshttps://doi.org/10.1111/j.1365-2524.2012.01058.xopenalex-snapshot
Norwegian home care in transition - heading for accountability, off-loading responsibilities
inferred← citeshttps://doi.org/10.1111/j.1467-8500.2009.00632.xopenalex-snapshot
Managing Performance at Local Government Level: The Cases of the City of Brisbane and the City of Melbourne
inferred← citeshttps://doi.org/10.1111/j.1470-6431.2004.00423.xopenalex-snapshot
An investigation into the compatibility of consultation and performance comparison in the UK's policy of Best Value
inferred← citeshttps://doi.org/10.1111/padm.12025openalex-snapshot
POLITICAL ACCOUNTABILITY AND PERFORMANCE AUDIT: THE CASE OF THE AUDITOR GENERAL IN NORWAY
inferred← citeshttps://doi.org/10.1136/emj.2010.102277openalex-snapshot
What price 90 seconds: is 'Call Connect' a disservice to 999 callers?
inferred← citeshttps://doi.org/10.1145/1052220.1052281openalex-snapshot
Measuring e-government impact
inferred← citeshttps://doi.org/10.1145/2691195.2691254openalex-snapshot
Increasing compliance with web accessibility regulation by also focusing on the non-technical issues
inferred← citeshttps://doi.org/10.1177/0020852312455993openalex-snapshot
From performance measurement to learning: a new source of government overload?
inferred← citeshttps://doi.org/10.1177/00910260241283549openalex-snapshot
The Interactive Effect of Extrinsic Controls and Public Service Motivation on Blame Avoidance
inferred← citeshttps://doi.org/10.1177/00953997211055100openalex-snapshot
Co-creation: A New Pathway for Solving Dysfunctionalities in Governance Systems?
inferred← citeshttps://doi.org/10.1177/073491491604000309openalex-snapshot
Knowledge by Association: Communities of Practice in Public Management
inferred← citeshttps://doi.org/10.1177/073491491904300104openalex-snapshot
“Making-Up during Data Analysis” the Performance Measurement System in Karnataka
inferred← citeshttps://doi.org/10.1177/095207670502000406openalex-snapshot
Contemporary Public Library Provision in England: A Content Analysis of the Highest and Lowest Scoring Inspection Reports
inferred← citeshttps://doi.org/10.1177/097215090801000101openalex-snapshot
Transferability of Management Innovation to Africa
inferred← citeshttps://doi.org/10.1177/1356389010389908openalex-snapshot
If Robert Merton said it, it must be true: A citation analysis in the field of performance measurement
inferred← citeshttps://doi.org/10.1177/1741143216628535openalex-snapshot
The fit between school board control and behaviour of middle managers, team leaders and teachers in Dutch colleges for vocational education and training
inferred← citeshttps://doi.org/10.1186/s12913-016-1898-0openalex-snapshot
Reconfiguring health workforce: a case-based comparative study explaining the increasingly diverse professional roles in Europe
inferred← citeshttps://doi.org/10.12691/jfa-2-3-1openalex-snapshot
Complexities in Performance Measurement and the Reaction of Actors: The Case of Tanzania
inferred← citeshttps://doi.org/10.12691/jfa-2-3-2openalex-snapshot
The Use of Performance Information by Local Government Stakeholders in Tanzania
inferred← citeshttps://doi.org/10.1428/35915openalex-snapshot
On the Evaluation of Economic Research: The Case of Italy
inferred← citeshttps://doi.org/10.1504/eg.2010.029888openalex-snapshot
Electronic government return assessment by measuring information system usage
inferred← citeshttps://doi.org/10.1504/ijird.2009.021846openalex-snapshot
Building e-government service portals for local administrations: a cookbook approach
inferred← citeshttps://doi.org/10.1515/nispa-2015-0013openalex-snapshot
When will we ever learn ?
inferred← citeshttps://doi.org/10.1515/zfwp-2026-3011openalex-snapshot
Von finanziellen Mitteln zu öffentlichen Leistungen und Wirkungen – der ‚administrative Throughput‘ und wirkungsorientierte Steuerung am Beispiel des Sondervermögens für Infrastruktur und Klimaneutralität
inferred← citeshttps://doi.org/10.15405/epsbs.2019.12.03.9openalex-snapshot
Gamification Based Performance Evaluation System: A New Model Suggestion
inferred← citeshttps://doi.org/10.15641/jarer.v1i1.553openalex-snapshot
Performance Assessment of Local Authorities in Managing Public Housing in Ghana
inferred← citeshttps://doi.org/10.17089/kgr.2016.23.3.011openalex-snapshot
A Study on the Influencing Factors on the Effectiveness of the Performance Management System: Focus on Transparency in the Police Organization
inferred← citeshttps://doi.org/10.17485/ijst/v14i46.1755openalex-snapshot
Determination of the Efficiency of Port Performance and Productivity Based on Data Envelopment Analysis in the West Africa Sub-region
inferred← citeshttps://doi.org/10.17635/lancaster/thesis/998openalex-snapshot
Teaching in higher education in foreign lands
inferred← citeshttps://doi.org/10.1787/1d516b5c-enopenalex-snapshot
Means, ends and meaning in accountability for strategic education governance
inferred← citeshttps://doi.org/10.18261/issn0809-750x-2020-03-11openalex-snapshot
Samskapt styring: muligheter og utfordringer
inferred← citeshttps://doi.org/10.19044/esj.2019.v15n22p116openalex-snapshot
Perception de la performance des organisations publiques locales : Une analyse du discours des citoyens-usagers des municipalités au Cameroun
inferred← citeshttps://doi.org/10.19129/sbad.16openalex-snapshot
Performans Esaslı Bütçe Sisteminde Yaşanan Sorunlar
inferred← citeshttps://doi.org/10.20525/ijrbs.v10i2.1009openalex-snapshot
Relationship between performance contracting and the implementation of strategic objectives in Kenyan public universities
inferred← citeshttps://doi.org/10.21118/apgs.v12i4.6053openalex-snapshot
Dilemas para a Implementação de Programas de Incentivo Atrelados a Desempenho em Segurança Pública
inferred← citeshttps://doi.org/10.21272/fmir.2(3).28-37.2018openalex-snapshot
Performance Measurement and Management in Public Enterprises in India: A Case Study of NTPC
inferred← citeshttps://doi.org/10.2139/ssrn.4777733openalex-snapshot
Democracy and Rationality in Schools: The Three Paradigms of Public School Administration
inferred← citeshttps://doi.org/10.22219/jrak.v3i2.2112openalex-snapshot
Faktor-Faktor Teknis dan Keorganisasian yang Memengaruhi Pengembangan Sistem Pengukuran Kinerja Pemerintah Daerah
inferred← citeshttps://doi.org/10.22495/cocv14i4c2art12openalex-snapshot
Does pay for performance work in public organizations? Empirical evidence from Italy
inferred← citeshttps://doi.org/10.22495/jgrv11i1art14openalex-snapshot
The impact of experience and age of board members on profitability and efficiency: Evidence from state enterprises and parastatals in emerging markets
inferred← citeshttps://doi.org/10.24914/jeb.v20i2.747openalex-snapshot
Profil Kepala Daerah dan Kinerja Penyelenggaraan Pemerintah Daerah
inferred← citeshttps://doi.org/10.26460/md.v5i1.9491openalex-snapshot
MEMPERKUAT MANAJEMEN STRATEGIS DENGAN PENGUKURAN KINERJA DALAM ORGANISASI BADAN HUKUM PUBLIK
inferred← citeshttps://doi.org/10.2753/imo0020-8825420202openalex-snapshot
The Performance of Museums and Other Cultural Institutions
inferred← citeshttps://doi.org/10.2753/pin1099-9922140403openalex-snapshot
Conceptualizing Integrity Systems in Governments and Banking
inferred← citeshttps://doi.org/10.2753/pmr1530-9576350106openalex-snapshot
Public Performance Management Systems
inferred← citeshttps://doi.org/10.29121/shodhkosh.v4.i2.2023.3908openalex-snapshot
AN IN-DEPTH ANALYSIS OF THE NTPC MARKETING STRATEGY
inferred← citeshttps://doi.org/10.29145/eer/12/010205openalex-snapshot
Application of Financial Decisions, their Determinants, and Financial Performance: A Tabular Summary of Systematic Literature Review
inferred← citeshttps://doi.org/10.30924/mjcmi.25.2.3openalex-snapshot
Influence of market orientation and stakeholder management on the performance of Croatian cities
inferred← citeshttps://doi.org/10.31092/jia.v4i4.37openalex-snapshot
ANALISIS FAKTOR-FAKTOR YANG BERPENGARUH PADA KUALITAS INDIKATOR OUTCOME: STUDI EMPIRIS PADA KABUPATEN/KOTA DI PROVINSI DAERAH ISTIMEWA YOGYAKARTA
inferred← citeshttps://doi.org/10.31227/osf.io/3ub4topenalex-snapshot
Pengantar Manajemen
inferred← citeshttps://doi.org/10.3138/jcs.50.3.613openalex-snapshot
La reddition de comptes au Gouvernement du Québec sous la Loi sur l’administration publique : Étude comparative de six organismes entre 2000 et 2012
inferred← citeshttps://doi.org/10.31580/jpvai.v4i3.2353openalex-snapshot
Insights of public financial management
inferred← citeshttps://doi.org/10.3233/ip-190131openalex-snapshot
What is the point of benchmarking e-government? An integrative and critical literature review on the phenomenon of benchmarking e-government
inferred← citeshttps://doi.org/10.32697/integritas.v4i2.264openalex-snapshot
Performance Management in Anti-Corruption Authorities Indonesian and Swedish Cases
inferred← citeshttps://doi.org/10.3280/maco2016-003004openalex-snapshot
Performance Audit in the Public Sector. What is the contribution to the Performance Management?
inferred← citeshttps://doi.org/10.3280/maco2017-001001openalex-snapshot
I sistemi informativi per il controllo e la valutazione delle performance nelle università italiane
inferred← citeshttps://doi.org/10.3280/maco2017-001006openalex-snapshot
Performance-based funding e sistemi di allocazione delle risorse ai dipartimenti: prime evidenze nelle università italiane
inferred← citeshttps://doi.org/10.3280/mesa2018-106002openalex-snapshot
Il ruolo di moderazione dell'identità professionale medica nella relazione tra partecipazione al processo di budget e performance dei medici responsabili di struttura
inferred← citeshttps://doi.org/10.3280/mesa2021-117001openalex-snapshot
Special issue Verso la performance governance in sanità: modelli teorici e casi studio
inferred← citeshttps://doi.org/10.3280/mesa2024-130oa19742openalex-snapshot
Pianificazione strategica e organizzativa di un'Azienda Sanitaria Locale: il caso dell'ASL di Vercelli
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