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Monitoring health‐care processes: a framework for performance indicators

https://doi.org/10.1108/09526869910280393
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1016/0361-3682(81)90026-xopenalex-snapshot
Management control of public and not-for-profit activities
inferredcites →https://doi.org/10.1016/0377-2217(91)90056-2openalex-snapshot
Production control: A structural and design oriented approach
inferredcites →https://doi.org/10.1111/j.1468-0009.2005.00397.xopenalex-snapshot
Evaluating the Quality of Medical Care
inferredcites →https://doi.org/10.1287/mnsc.29.3.363openalex-snapshot
A Spatial Model of Effectiveness Criteria: Towards a Competing Values Approach to Organizational Analysis
inferredcites →https://doi.org/10.1287/mnsc.32.5.514openalex-snapshot
Determining Organizational Effectiveness: Another Look, and an Agenda for Research
inferredcites →https://doi.org/10.1287/mnsc.32.5.539openalex-snapshot
Effectiveness as Paradox: Consensus and Conflict in Conceptions of Organizational Effectiveness
inferredcites →https://doi.org/10.2307/3348969openalex-snapshot
Evaluating the Quality of Medical Care

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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The Effect of Health Service Quality of JKN-BPJS Program Upon the Improvement of Patient's Satisfaction in Jember District
inferred← citeshttps://doi.org/10.2139/ssrn.944538openalex-extracted
Management of Health Services in Ireland: Identifying the Determinants of Process Effectiveness in Health Related Services
inferred← citeshttps://doi.org/10.1007/bf03656417openalex-snapshot
Contribution to systematic education of quality management in Slovak health care
inferred← citeshttps://doi.org/10.1007/s10916-010-9553-5openalex-snapshot
Prescription-Filling Process Reengineering of an Outpatient Pharmacy
inferred← citeshttps://doi.org/10.1016/j.imu.2024.101489openalex-snapshot
The design of a quality improvement dashboard for monitoring spinal cord and column injuries
inferred← citeshttps://doi.org/10.1046/j.1445-5994.2002.00152.xopenalex-snapshot
Health services research: what is it and what does it offer?
inferred← citeshttps://doi.org/10.1080/01900692.2014.944992openalex-snapshot
When the Rubber Meets the Road: Isomorphism, Rhetoric, and (Mis)management of Interinstitutional Performance
inferred← citeshttps://doi.org/10.1080/09537287.2016.1164909openalex-snapshot
Prioritizing lean supply chain management initiatives in healthcare service operations: a fuzzy AHP approach
inferred← citeshttps://doi.org/10.1108/09526860410532784openalex-snapshot
Hospital service quality: a managerial challenge
inferred← citeshttps://doi.org/10.1108/14637151111182738openalex-snapshot
Process performance indicators in redesigning the patient care process
inferred← citeshttps://doi.org/10.1108/14777260610702262openalex-snapshot
Time‐based management of patient processes
inferred← citeshttps://doi.org/10.1108/bpmj-10-2014-0097openalex-snapshot
Patient-journey modelling and simulation in computed tomography
inferred← citeshttps://doi.org/10.1109/chuser.2011.6163802openalex-snapshot
Patient journey modeling using integrated data structures in healthcare service operations
inferred← citeshttps://doi.org/10.1109/ieem.2013.6962410openalex-snapshot
Prioritizing lean supply chain management initiatives in healthcare service operations: A Fuzzy-AHP approach
inferred← citeshttps://doi.org/10.1177/136140960000500603openalex-snapshot
Quality in nursing care: Context, complexity and the role of professions
inferred← citeshttps://doi.org/10.24874/ijqr14.01-09openalex-snapshot
CUSTOMIZED QUALITY ASSESSMENT FRAMEWORK FOR DIABETES CARE
inferred← citeshttps://doi.org/10.3917/gmp.043.0125openalex-snapshot
Des indicateurs pour optimiser l’allocation des ressources ? Une enquête exploratoire au sein d’un réseau administré
inferred← citeshttps://doi.org/10.4102/curationis.v36i1.108openalex-snapshot
Factors affecting the performance of professional nurses in Namibia
inferred← citeshttps://doi.org/10.51754/cusbed.1035277openalex-snapshot
Hastanelerin Kalite Direktörlerinin, Kalite Birim Çalışanlarının Ve Klinik Kalite Sorumlularının Kalite İndikatör Yönetimi Hakkındaki Görüşlerin Değerlendirilmesi: Sivas İli Örneği*
inferred← citeshttps://doi.org/10.52547/payesh.22.1.19openalex-snapshot
Investigating performance indicators of hospitals in West Azerbaijan province, Iran in 2019
inferred← citeshttps://doi.org/10.56682/ksydergi.1496663openalex-snapshot
AĞIZ VE DİŞ SAĞLIĞI HİZMETLERİNDE KALİTE GÖSTERGE YÖNETİMİNİN DEĞERLENDİRİLMESİ
inferred← citeshttps://doi.org/10.5681/hpp.2012.031openalex-snapshot
Prioritizing Public- Private Partnership Models for Public Hospitals of Iran Based on Performance Indicators
inferred← citeshttps://doi.org/10.9790/1959-0601085258openalex-snapshot
Health Service Quality of National Health Insurance (JKN) and Patient’s Satisfaction at Public Health Centre of Jember District
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