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The establishment of a TQM system for the health care industry

https://doi.org/10.1108/09544780310461107
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1080/09544120120034492openalex-snapshot
A Conceptual model for total quality management in service organizations
inferredcites →https://doi.org/10.1080/09544129550035422openalex-snapshot
Total quality management in hospitals
inferredcites →https://doi.org/10.1080/09544129550035602openalex-snapshot
Total quality management in health care: A survey of current practices
inferredcites →https://doi.org/10.1080/0954412979361openalex-snapshot
The role of total quality management in enabling a primary health-care orientation
inferredcites →https://doi.org/10.1080/0954412979514openalex-snapshot
The implementation of total quality management in the NHS: How to avoid failure
inferredcites →https://doi.org/10.1080/0954412989261openalex-snapshot
Obstacles to the application of total quality management in health-care organizations
inferredcites →https://doi.org/10.1097/00004010-199502040-00002openalex-snapshot
The implementation of total quality management in hospitals: How good is the fit?
inferredcites →https://doi.org/10.1177/216507999204000703openalex-snapshot
TQM/CQI in Business and Health Care: An Overview

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.2139/ssrn.5376923openalex-extracted
A Review of Digital Twin-driven Healthcare: Zero-Error Paradigm and Enhanced Service Quality
inferred← citeshttps://doi.org/10.1016/j.pharma.2014.12.001openalex-snapshot
Démarches d’amélioration en milieu hospitalier : du management de la qualité totale au Lean
inferred← citeshttps://doi.org/10.1080/02642060802294839openalex-snapshot
Methods for determining areas for improvement based on the design of customer surveys
inferred← citeshttps://doi.org/10.1080/07359683.2011.595643openalex-snapshot
Best Practices of Total Quality Management Implementation in Health Care Settings
inferred← citeshttps://doi.org/10.1080/14783360903181610openalex-snapshot
Development of an integrated model of a business excellence system
inferred← citeshttps://doi.org/10.1080/14783363.2016.1274649openalex-snapshot
Impact of total quality services on financial performance: role of service profit chain
inferred← citeshttps://doi.org/10.1080/14783363.2017.1366266openalex-snapshot
Development culture and TQM in Turkish healthcare: importance of employee empowerment and top management leadership
inferred← citeshttps://doi.org/10.1108/00483480710822445openalex-snapshot
HRM and TQM: association with job involvement
inferred← citeshttps://doi.org/10.1108/02656710910924152openalex-snapshot
Impact of TQM on company's performance
inferred← citeshttps://doi.org/10.1108/09526861311297352openalex-snapshot
Obstacles to TQM success in health care systems
inferred← citeshttps://doi.org/10.1108/09544780610647874openalex-snapshot
The impact of human resource management practices on the implementation of total quality management
inferred← citeshttps://doi.org/10.1108/09544780710729971openalex-snapshot
Quality management in a healthcare organisation: a case of South Indian hospital
inferred← citeshttps://doi.org/10.1108/ijqrm-05-2017-0097openalex-snapshot
Impact of TQM/Six Sigma practices on company’s performance: Tunisian context
inferred← citeshttps://doi.org/10.1108/ijqss-02-2014-0017openalex-snapshot
Attitudes toward quality improvement among healthcare professionals
inferred← citeshttps://doi.org/10.1108/ijqss-04-2015-0042openalex-snapshot
Analyzing perceived healthcare service quality on patient related outcomes
inferred← citeshttps://doi.org/10.1108/lhs-01-2018-0002openalex-snapshot
Challenges facing healthcare leadership in attaining accreditation of teaching hospitals
inferred← citeshttps://doi.org/10.1108/tqm-02-2015-0032openalex-snapshot
Interrelationships among quality enablers, service quality, patients’ satisfaction and loyalty in hospitals
inferred← citeshttps://doi.org/10.1108/tqm-04-2019-0118openalex-snapshot
Ranking model of total quality management enablers in healthcare establishments using the best-worst method
inferred← citeshttps://doi.org/10.1109/icsssm.2006.320700openalex-snapshot
WORK IN PROGRESS: Do Values Matter in Health Care Service Quality Assessment? -an Empirical Study of Hospital Service Quality in the People's Republic of China
inferred← citeshttps://doi.org/10.1109/tem.2022.3212879openalex-snapshot
Total Quality and Innovation Management in Healthcare (TQIM-H) for Performance and Sustainability
inferred← citeshttps://doi.org/10.1142/9789812836069_0004openalex-snapshot
How to Develop Quality Management System in a Hospital
inferred← citeshttps://doi.org/10.1177/030630701103700203openalex-snapshot
An Empirical Exploration of Hospital Service Quality Assessment Criteria in China
inferred← citeshttps://doi.org/10.12816/0002061openalex-snapshot
The Relationship between the Factors Hindering Quality Improvement and the Implementation of Quality Improvement at the Palestinian Ministry Of Health-Gaza
inferred← citeshttps://doi.org/10.12816/0016554openalex-snapshot
An Evaluation of Customer Satisfaction with Pharmaceutical Services Provided at Public Healthcare Facilities in Gobabis , Namibia
inferred← citeshttps://doi.org/10.1300/j482v12n04_05openalex-snapshot
Measuring and Evaluating Efficiency of Hospitals Through Total Quality Management
inferred← citeshttps://doi.org/10.14738/abr.611.5590openalex-snapshot
A structural model of total quality management, kaizen, operational performance on service quality and patient satisfaction
inferred← citeshttps://doi.org/10.1504/ijbir.2014.065488openalex-snapshot
An importance performance analysis of performance dimensions in public hospitals
inferred← citeshttps://doi.org/10.1504/ijmom.2012.043962openalex-snapshot
Towards a theory of quality management: an integration of strategic management, quality management and project management
inferred← citeshttps://doi.org/10.1504/ijscm.2014.064460openalex-snapshot
Why do organisational change programmes fail?
inferred← citeshttps://doi.org/10.15050/jaibs.1.2_91openalex-snapshot
Organizational Culture and TQM Practices : A Case Study of a Sri Lankan Public Sector Hospital
inferred← citeshttps://doi.org/10.15171/ijhpm.2013.55openalex-snapshot
Verification of a Quality Management Theory: Using a Delphi Study
inferred← citeshttps://doi.org/10.15415/jmrh.2014.11001openalex-snapshot
Introducing Performance management in Secondary Government hospitals in Kerala and Tamil Nadu using the Balanced Scorecard framework
inferred← citeshttps://doi.org/10.18391/qualitas.v8i3.529openalex-snapshot
QUALIDADE EM SERVIÇOS DE SAÚDE
inferred← citeshttps://doi.org/10.20460/jgsm.2018.262openalex-snapshot
A MODEL FOR ANALYZING THE IMPACT OF TOTAL QUALITY MANAGEMENT AND NON-FINANCIAL PERFORMANCE ON FINANCIAL PERFORMANCE OF HEALTHCARE INSTITUTIONS
inferred← citeshttps://doi.org/10.21203/rs.3.rs-1803009/v1openalex-snapshot
Quality Management System Implementation Status and Its Associated Factors Among Clinical Staffs at Governmental Hospitals in Addis Ababa, Ethiopia
inferred← citeshttps://doi.org/10.21567/adhyayan.v12i2.03openalex-snapshot
A Study on the Attitude of Healthcare Professionals Towards Quality Accreditation
inferred← citeshttps://doi.org/10.26677/tr1010.2021.636openalex-snapshot
TQM and Six Sigma: A Literature Review of Similarities, Dissimilarities and Criticisms
inferred← citeshttps://doi.org/10.31784/zvr.8.1.18openalex-snapshot
Employee engagement and improvement as important principles of TQM in public health institutes
inferred← citeshttps://doi.org/10.3390/admsci10020032openalex-snapshot
Have the Reports of TQM’s Death Been Greatly Exaggerated? A Re-Examination of the Concept’s Historical Popularity Trajectory
inferred← citeshttps://doi.org/10.3390/su10041063openalex-snapshot
Health Resorts and Multi-Textured Perceptions of International Health Tourists
inferred← citeshttps://doi.org/10.3390/su15086607openalex-snapshot
The Role of the Total-Quality-Management (TQM) Drivers in Overcoming the Challenges of Implementing TQM in Industrialized-Building-System (IBS) Projects in Malaysia: Experts’ Perspectives
inferred← citeshttps://doi.org/10.3390/su152115430openalex-snapshot
Effects of Total Quality Management Practices on Financial and Operational Performance of Hospitals
inferred← citeshttps://doi.org/10.3418/jjam.20.1_48openalex-snapshot
Midwifery care for people from diverse cultures at childbirth
inferred← citeshttps://doi.org/10.4018/978-1-7998-8960-1.ch040openalex-snapshot
Implementation of Total Quality Management Principles in Public Health Institutes in the Republic of Croatia
inferred← citeshttps://doi.org/10.4018/ijpmat.2018010101openalex-snapshot
Implementation of Total Quality Management Principles in Public Health Institutes in the Republic of Croatia
inferred← citeshttps://doi.org/10.52547/qums.15.2.120openalex-snapshot
Investigating the Barriers to the Establishment of Total Quality Management in Educational and Non-educational Hospitals
inferred← citeshttps://doi.org/10.52710/seejph.493openalex-snapshot
Financial Management Practices in Public Health: Enhancing Sustainability and Accountability
inferred← citeshttps://doi.org/10.5455/sad.13-1525267367openalex-snapshot
Impact of quality management system on health institutions
inferred← citeshttps://doi.org/10.5772/271openalex-snapshot
Quality Management and Six Sigma
inferred← citeshttps://doi.org/10.5772/67211openalex-snapshot
The Evolution of Quality Concepts and the Related Quality Management
inferred← citeshttps://doi.org/10.58837/chula.the.2021.202openalex-snapshot
Total quality and innovation management in hospital
inferred← citeshttps://doi.org/10.6007/ijarbss/v8-i3/3954openalex-snapshot
Total Quality Management Practices and Service Delivery in Healthcare in Public Health Facilities in Kisumu East Sub-County, Kenya
inferred← citeshttps://doi.org/10.7166/32-1-2397openalex-snapshot
DEVELOPING A SUSTAINABLE BUSINESS EXCELLENCE MODEL AND DISCUSSING KEY FACTORS
inferred← citeshttps://doi.org/10.7202/044220aropenalex-snapshot
Le difficile ancrage de la gestion de la qualité dans les hôpitaux publics
inferred← citeshttps://doi.org/10.7202/1005881aropenalex-snapshot
La satisfaction des patients francophones de l’Est de l’Ontario traités en réadaptation à domicile
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