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Buyer satisfaction and loyalty intention in online auctions

https://doi.org/10.1108/09564230910995125
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

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Analyzing the Commitment-Loyalty Link in Service Contexts
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The Effects of Organizational Differences and Trust on the Effectiveness of Selling Partner Relationships
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Structural Equations with Latent Variables.
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Information Rules: A Strategic Guide to the Network Economy
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Encounter Satisfaction versus Overall Satisfaction versus Quality: The Customer's Voice
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eTransQual: A transaction process-based approach for capturing service quality in online shopping

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Introduction
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Literature Review
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