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Longitudinal assessment of Web retailers

https://doi.org/10.1108/13612020210429476
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Inferred edges come from two machine sources: sweeps of open repository metadata (mostly SSRN and Zenodo), and a bulk OpenAlex citation snapshot. Every row below is labelled with the one it came from. Neither is a complete citation index — absence here is not evidence of absence.

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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1016/s0263-2373(00)00043-8openalex-snapshot
The converging business models of Internet and bricks-and-mortar retailers
inferredcites →https://doi.org/10.1016/s0268-4012(00)00026-8openalex-snapshot
Expectations versus reality: a snapshot of consumer experiences with Internet retailing
inferredcites →https://doi.org/10.1080/019722497129278openalex-snapshot
A New Marketing Paradigm for Electronic Commerce
inferredcites →https://doi.org/10.1080/10864415.1996.11518283openalex-snapshot
Consumer Reactions to Electronic Shopping on the World Wide Web
inferredcites →https://doi.org/10.1145/278476.278491openalex-snapshot
Electronic shopping
inferredcites →https://doi.org/10.1287/mksc.19.1.22.15184openalex-snapshot
Measuring the Customer Experience in Online Environments: A Structural Modeling Approach
inferredcites →https://doi.org/10.5555/2882592.2882595openalex-snapshot
Measuring the Customer Experience in Online Environments

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.2139/ssrn.2547400openalex-extracted
Effects of Atmospheric Stimuli on Building Merchant Website Relational Loyalty
inferred← citeshttps://doi.org/10.1007/978-3-030-91851-4_10openalex-snapshot
From E-Satisfaction to E-Repurchase Intention: How Is E-Repurchase Intention Mediated by E-Satisfaction and Moderated by Traditional Shopping Attitudes?
inferred← citeshttps://doi.org/10.1007/978-3-642-27260-8_7openalex-snapshot
Self-service Systems Performance Evaluation and Improvement Model
inferred← citeshttps://doi.org/10.1016/j.chb.2017.02.023openalex-snapshot
Qualitative approach to determine user experience of e-government services
inferred← citeshttps://doi.org/10.1016/j.jretconser.2007.06.006openalex-snapshot
Internet strategies and performance of Dutch retailers
inferred← citeshttps://doi.org/10.1108/09590550610667074openalex-snapshot
“Web‐weaving”
inferred← citeshttps://doi.org/10.1108/09604520610639964openalex-snapshot
Online service attributes available on apparel retail web sites: an E‐S‐QUAL approach
inferred← citeshttps://doi.org/10.1108/10662240610673736openalex-snapshot
An analysis of the e‐service literature: towards a research agenda
inferred← citeshttps://doi.org/10.1108/13612020310475483openalex-snapshot
The purchase of children’s clothing – who has the upper hand?
inferred← citeshttps://doi.org/10.1108/13612021011061870openalex-snapshot
Evaluation of sizing provision among high street retailers and consumer buying practices of children's clothing in the UK
inferred← citeshttps://doi.org/10.1108/17566691211219751openalex-snapshot
Using E‐S‐QUAL to measure internet service quality of e‐commerce web sites in Greece
inferred← citeshttps://doi.org/10.1108/oir-10-2020-0482openalex-snapshot
m-Government experience: a qualitative study in India
inferred← citeshttps://doi.org/10.1109/iccoins.2014.6868427openalex-snapshot
Proposed conceptual model for E-service quality in Malaysian universities
inferred← citeshttps://doi.org/10.1109/ismsc.2015.7594049openalex-snapshot
Analysis of significant dimensions of e-service quality in Malaysian universities
inferred← citeshttps://doi.org/10.24191/ji.v17i1.16131openalex-snapshot
The E-Service Quality of E-Commerce Websites: What Do Customers Look For?
inferred← citeshttps://doi.org/10.24867/jged-2020-1-063openalex-snapshot
Augmented reality support for self-service automated systems
inferred← citeshttps://doi.org/10.4018/978-1-6684-5853-2.ch001openalex-snapshot
A Conceptual Framework for E-Service Quality
inferred← citeshttps://doi.org/10.5815/ijisa.2012.10.10openalex-snapshot
A Glowworm Optimization Method for the Design of Web Services
inferred← citeshttps://doi.org/10.61882/publlij.2025.2064835.1001openalex-snapshot
A study of user loyalty and its influencing factors in the libraries of the Cultural and Artistic Organization of Tehran Municipality
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