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An assessment model of FM organisational performance

https://doi.org/10.1108/f-06-2016-0072

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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

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The impact of stocks and flows of organizational knowledge on firm performance: an empirical investigation of the biotechnology industry

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Dynamic capabilities: what are they?

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Dynamic capabilities, social capital, and rent appropriation: ties that split pies

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Core capabilities and core rigidities: A paradox in managing new product development

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Strategic assets and organizational rent

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Knowledge and the firm: Overview

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Generic knowledge strategies in the U.S. pharmaceutical industry

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Value, rareness, competitive advantage, and performance: a conceptual‐level empirical investigation of the resource‐based view of the firm

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Clarifying the conditions and limits of the contributions of ordinary and dynamic capabilities to relative firm performance

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The Link Between HR Practices, Psychological Contract Fulfillment, and Organizational Performance: The Case of the Greek Service Sector

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Resource-Based View Theory

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Organizational Learning and CRM Success: A Model for Linking Organizational Practices, Customer Data Quality, and Performance

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The Research of Facility Management Based on Organization Strategy Perspective

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Knowledge sharing practices as a facilitating factor for improving organizational performance through human capital: A preliminary test

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Resources, dynamic capabilities and performance in a dynamic environment: Perceptions in Taiwanese IT enterprises

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A CRM performance measurement framework: Its development process and application

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Entrepreneurial resources, dynamic capabilities and start-up performance of Taiwan's high-tech firms

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How organizational learning affects a firm's flexibility, competitive strategy, and performance

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Enabling service innovation: A dynamic capabilities approach

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Ambidexterity as a dynamic capability: Resolving the innovator's dilemma

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Integrating intellectual capital and knowledge management

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The knowledge-based view of the firm: Implications for management practice

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The Knowledge-creating company: How Japanese companies create the dynamics of innovation

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The performance impact of marketing resources

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Firm resources and sustained competitive advantage

inferredcites →https://doi.org/10.1057/dbm.2012.6openalex-snapshot

Building the foundation for customer data quality in CRM systems for financial services firms

inferredcites →https://doi.org/10.1057/kmrp.2009.26openalex-snapshot

How knowledge assets lead to a sustainable competitive advantage: are organizational capabilities a missing link?

inferredcites →https://doi.org/10.1057/kmrp.2009.27openalex-snapshot

An intellectual capital perspective of human resource strategies and practices

inferredcites →https://doi.org/10.1080/02642060902960818openalex-snapshot

Study on the relations among the customer knowledge management, learning organization, and organizational performance

inferredcites →https://doi.org/10.1080/07421222.2001.11045669openalex-snapshot

Knowledge Management: An Organizational Capabilities Perspective

inferredcites →https://doi.org/10.1080/07421222.2003.11045756openalex-snapshot

Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination

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Intellectual capital and knowledge management effectiveness

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Intellectual capital: an exploratory study that develops measures and models

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Four competing futures for facility management

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Moving from performance measurement to performance management

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A conceptual link among facilities management, strategic management and project management

inferredcites →https://doi.org/10.1108/02632771011023131openalex-snapshot

The Facilities Management Value Map: a conceptual framework

inferredcites →https://doi.org/10.1108/02632771211252342openalex-snapshot

Factors affecting service innovations in FM service sector

inferredcites →https://doi.org/10.1108/02632779410070200openalex-snapshot

A Strategy for Facilities Management

inferredcites →https://doi.org/10.1108/02635570010273018openalex-snapshot

Knowledge management: practices and challenges

inferredcites →https://doi.org/10.1108/09555340910998823openalex-snapshot

A knowledge‐based view of growth in new ventures

inferredcites →https://doi.org/10.1108/13673271211198927openalex-snapshot

A new approach to the concept of knowledge strategy

inferredcites →https://doi.org/10.1108/13673271211246185openalex-snapshot

Does knowledge management really matter? Linking knowledge management practices, competitiveness and economic performance

inferredcites →https://doi.org/10.1108/13673271211262745openalex-snapshot

Does knowledge management “fit” matter to business performance?

inferredcites →https://doi.org/10.1108/13673271211262754openalex-snapshot

Knowledge management and strategic orientation: leveraging innovativeness and performance

inferredcites →https://doi.org/10.1108/14691931211196196openalex-snapshot

Linking knowledge processes with firm performance: organizational culture

inferredcites →https://doi.org/10.1108/14725960810847431openalex-snapshot

Knowledge management practices in facilities organisations: a case study

inferredcites →https://doi.org/10.1108/14725960910990026openalex-snapshot

Determining a conceptual framework for green FM intellectual capital

inferredcites →https://doi.org/10.1108/14725961011019094openalex-snapshot

Development of facilities management in Malaysia

inferredcites →https://doi.org/10.1108/17410400910965698openalex-snapshot

Customer performance measurement in facilities management

inferredcites →https://doi.org/10.1108/f-02-2012-0012openalex-snapshot

Facilities management in Malaysia

inferredcites →https://doi.org/10.1108/f-04-2013-0034openalex-snapshot

Facility management knowledge development in Malaysia

inferredcites →https://doi.org/10.1108/f-09-2012-0070openalex-snapshot

Reflecting on future research concerning the added value of FM

inferredcites →https://doi.org/10.1108/jfm-01-2015-0002openalex-snapshot

Assessing the readiness of facilities management organizations in implementing knowledge management systems

inferredcites →https://doi.org/10.1109/tem.2011.2111455openalex-snapshot

From Intellectual Capital to Firm Performance: The Mediating Role of Knowledge Management Capabilities

inferredcites →https://doi.org/10.1111/j.1467-6486.2004.00435.xopenalex-snapshot

Intellectual Capital Profiles: An Examination of Investments and Returns*

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Intellectual Capital Architectures and Ambidextrous Learning: A Framework for Human Resource Management

inferredcites →https://doi.org/10.1111/j.1467-8551.2007.00543.xopenalex-snapshot

Dynamic Capabilities and Knowledge Management: an Integrative Role for Learning? *

inferredcites →https://doi.org/10.1111/j.1467-8551.2010.00718.xopenalex-snapshot

Clarifying the Effect of Intellectual Capital on Performance: The Mediating Role of Dynamic Capability

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Building dynamic capabilities for innovation: an exploratory study of key management practices

inferredcites →https://doi.org/10.1111/j.1468-2370.2007.00201.xopenalex-snapshot

Dynamic capabilities: A review and research agenda

inferredcites →https://doi.org/10.1111/j.1468-2370.2011.00322.xopenalex-snapshot

Employee Well‐being and the HRM–Organizational Performance Relationship: A Review of Quantitative Studies

inferredcites →https://doi.org/10.1111/j.1540-5915.2012.00357.xopenalex-snapshot

Relationship between Intellectual Capital and Knowledge Management: An Empirical Investigation

inferredcites →https://doi.org/10.1146/annurev.so.14.080188.001535openalex-snapshot

Organizational Learning

inferredcites →https://doi.org/10.1177/014920639101700108openalex-snapshot

Firm Resources and Sustained Competitive Advantage

inferredcites →https://doi.org/10.1287/orsc.10.1.43openalex-snapshot

Flexibility Versus Efficiency? A Case Study of Model Changeovers in the Toyota Production System

inferredcites →https://doi.org/10.1287/orsc.1070.0291openalex-snapshot

Building Dynamic Capabilities: Innovation Driven by Individual-, Firm-, and Network-Level Effects

inferredcites →https://doi.org/10.1287/orsc.13.3.339.2780openalex-snapshot

Deliberate Learning and the Evolution of Dynamic Capabilities

inferredcites →https://doi.org/10.1287/orsc.5.1.14openalex-snapshot

A Dynamic Theory of Organizational Knowledge Creation

inferredcites →https://doi.org/10.1287/orsc.7.4.375openalex-snapshot

Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration

inferredcites →https://doi.org/10.2307/256718openalex-snapshot

THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON PERCEPTIONS OF ORGANIZATIONAL PERFORMANCE.

inferredcites →https://doi.org/10.2307/258398openalex-snapshot

Measurement of Business Performance in Strategy Research: A Comparison of Approaches

inferredcites →https://doi.org/10.2307/3094893openalex-snapshot

Evolution toward Fit

inferredcites →https://doi.org/10.2307/3250961openalex-snapshot

Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2

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A STUDY ON THE RELATIONSHIP BETWEEN INTELLECTUAL CAPITAL AND BUSINESS PERFORMANCE IN THE ENGINEERING CONSULTING INDUSTRY: A PATH ANALYSIS

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Knowledge-Based View: A New Theory of Strategy?

inferredcites →https://doi.org/10.5465/amj.2005.17407911openalex-snapshot

The Influence of Intellectual Capital on the Types of Innovative Capabilities

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Measurement of Business Performance in Strategy Research: A Comparison of Approaches

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Facility Management Challenges and Opportunities in the Malaysian Property Sector

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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An Integrated Theoretical Framework of Firm Internationalization Drivers in Emerging Markets: The Case of the African Context

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Imposter Syndrome and Gender Stereotypes: Female Facility Managers’ Work Outcomes and Job Situations

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Evaluation of facilities management sustainable parameters for improving operational efficiency

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Managing environmental building performance through IT systems

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Effect of job situational factors on work outcomes of facilities managers

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Sustainable facilities management: a sociotechnical system perspective and a review of the literature

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