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Officers Never Type: Examining the Persistence of Paper in e-Governance

https://doi.org/10.1145/3313831.3376216
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Inferred edges come from two machine sources: sweeps of open repository metadata (mostly SSRN and Zenodo), and a bulk OpenAlex citation snapshot. Every row below is labelled with the one it came from. Neither is a complete citation index — absence here is not evidence of absence.

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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1007/978-3-031-02214-2openalex-snapshot
Humanistic HCI
inferredcites →https://doi.org/10.1007/bf00752449openalex-snapshot
Taking CSCW seriously
inferredcites →https://doi.org/10.1007/s10606-017-9279-8openalex-snapshot
Paper Practices in Institutional Talk: How Financial Advisors Impress their Clients
inferredcites →https://doi.org/10.1007/s11133-015-9302-7openalex-snapshot
Organizing Documents: Standard Forms, Person Production and Organizational Action
inferredcites →https://doi.org/10.1016/0039-3681(94)90054-xopenalex-snapshot
Representation in scientific practice
inferredcites →https://doi.org/10.1017/s0038038501000190openalex-snapshot
The Nature of Trust: From Georg Simmel to a Theory of Expectation, Interpretation and Suspension
inferredcites →https://doi.org/10.1023/a:1008783106613openalex-snapshot
From Paperwork to Network
inferredcites →https://doi.org/10.1057/9780230250499openalex-snapshot
e-Governance for Development
inferredcites →https://doi.org/10.1080/00343404.2013.781756openalex-snapshot
Government of Paper. The Materiality of Bureaucracy in Urban Pakistan
inferredcites →https://doi.org/10.1097/00005053-199711000-00012openalex-snapshot
Writing Ethnographic Fieldnotes.
inferredcites →https://doi.org/10.1109/hicss.2014.195openalex-snapshot
Seeing with Paper: Government Documents and Material Participation
inferredcites →https://doi.org/10.1109/ictd.2009.5426686openalex-snapshot
Numeric paper forms for NGOs
inferredcites →https://doi.org/10.1145/1054972.1054990openalex-snapshot
Documents at Hand
inferredcites →https://doi.org/10.1145/1124772.1124857openalex-snapshot
Mobile phones and paper documents
inferredcites →https://doi.org/10.1145/1180875.1180914openalex-snapshot
The uses of paper in commercial airline flight operations
inferredcites →https://doi.org/10.1145/143457.143475openalex-snapshot
Tasks-in-interaction
inferredcites →https://doi.org/10.1145/1753326.1753521openalex-snapshot
Feminist HCI
inferredcites →https://doi.org/10.1145/1940761.1940772openalex-snapshot
Technology as amplifier in international development
inferredcites →https://doi.org/10.1145/1978942.1979332openalex-snapshot
Antiquarian answers
inferredcites →https://doi.org/10.1145/2160601.2160604openalex-snapshot
Digitizing paper forms with mobile imaging technologies
inferredcites →https://doi.org/10.1145/2160601.2160605openalex-snapshot
Shreddr
inferredcites →https://doi.org/10.1145/2160673.2160695openalex-snapshot
Emergent practices around CGNet Swara, voice forum for citizen journalism in rural India
inferredcites →https://doi.org/10.1145/2207676.2208280openalex-snapshot
Revisiting the jacquard loom
inferredcites →https://doi.org/10.1145/2369220.2369246openalex-snapshot
Accountability and the new media
inferredcites →https://doi.org/10.1145/2370216.2370238openalex-snapshot
Ubicomp's colonial impulse
inferredcites →https://doi.org/10.1145/2516604.2516625openalex-snapshot
Creating machine readable men
inferredcites →https://doi.org/10.1145/2516604.2516631openalex-snapshot
Dealing with the digital panopticon
inferredcites →https://doi.org/10.1145/2556288.2557305openalex-snapshot
Documentscape
inferredcites →https://doi.org/10.1145/258549.258780openalex-snapshot
Paper as an analytic resource for the design of new technologies
inferredcites →https://doi.org/10.1145/2675133.2675145openalex-snapshot
Paper-Digital Workflows in Global Development Organizations
inferredcites →https://doi.org/10.1145/2737856.2738029openalex-snapshot
The persistence of paper
inferredcites →https://doi.org/10.1145/2909609.2909653openalex-snapshot
ICT-Enabled Grievance Redressal in Central India
inferredcites →https://doi.org/10.1145/3025453.3025643openalex-snapshot
Informality and Invisibility
inferredcites →https://doi.org/10.1145/3136560.3136574openalex-snapshot
Findings from a Civil Society Mediated and Technology Assisted Grievance Redressal Model in Rural India
inferredcites →https://doi.org/10.1145/3196709.3196794openalex-snapshot
Designing for Intersections
inferredcites →https://doi.org/10.1146/annurev.anthro.012809.104953openalex-snapshot
Documents and Bureaucracy
inferredcites →https://doi.org/10.1162/itid.2007.4.1.19openalex-snapshot
E-Governance Services Through Telecenters: The Role of Human Intermediary and Issues of Trust
inferredcites →https://doi.org/10.1177/009430610903800150openalex-snapshot
Reassembling the Social: An Introduction to Actor Network Theory
inferredcites →https://doi.org/10.1177/0741088317723304openalex-snapshot
Endangered Literacies? Affordances of Paper-Based Literacy in Medical Practice and Its Persistence in the Transition to Digital Technology
inferredcites →https://doi.org/10.1177/1524839915580941openalex-snapshot
Qualitative Inquiry and Research Design: Choosing Among Five Approaches
inferredcites →https://doi.org/10.1215/18752160-8772295openalex-snapshot
Chasing Innovation: Making Entrepreneurial Citizens in Modern India
inferredcites →https://doi.org/10.1215/9780822394709openalex-snapshot
Red Tape
inferredcites →https://doi.org/10.14318/hau3.3.030openalex-snapshot
The materiality of indeterminacy … on paper, at least
inferredcites →https://doi.org/10.4324/9780203944769openalex-snapshot
Ethnography
inferredcites →https://doi.org/10.4324/9781315267159openalex-snapshot
Media as Politics in South Asia

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.1007/978-3-032-16775-0_1openalex-snapshot
Decoding Digital Adoption in India’s Data Exchange DPI: A Framework-Based Adoption Study of DigiLocker
inferred← citeshttps://doi.org/10.1007/978-981-16-9967-2_37openalex-snapshot
DigiDrive: Making Driving School Management Effective
inferred← citeshttps://doi.org/10.1080/13600818.2021.1904866openalex-snapshot
Transparency, exclusion and mediation: how digital and biometric technologies are transforming social protection in Tamil Nadu, India
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.001.0001openalex-snapshot
Patching Development
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.002.0004openalex-snapshot
Copyright Page
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.002.0005openalex-snapshot
Dedication
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.002.0008openalex-snapshot
Abbreviations
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.002.0009openalex-snapshot
Map
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.002.0010openalex-snapshot
Notes
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.003.0001openalex-snapshot
Introduction
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.003.0002openalex-snapshot
The Genesis of Rights-Based Governance
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.003.0003openalex-snapshot
Patching Technologies of Control
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.003.0004openalex-snapshot
Patching Institutions
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.003.0005openalex-snapshot
Public Meetings at the Last Mile
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.003.0006openalex-snapshot
Reading and Writing State Records
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.003.0007openalex-snapshot
Caste, Class, and Audits
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.003.0008openalex-snapshot
Conclusion
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.005.0001openalex-snapshot
Methodology: Using Ethnography to Study Political Economy of Information
inferred← citeshttps://doi.org/10.1093/oso/9780197567814.005.0002openalex-snapshot
Explanatory Note on Comparing NREGA Performance across States
inferred← citeshttps://doi.org/10.1145/3411764.3445259openalex-snapshot
Gospels of Modernity: Digital Cattle Markets, Urban Religiosity, and Secular Computing in the Global South
inferred← citeshttps://doi.org/10.1145/3411764.3445553openalex-snapshot
Biographies of Biometric Devices: The POS Machine at Work in India's PDS
inferred← citeshttps://doi.org/10.1145/3411764.3445630openalex-snapshot
Detecting Data Falsification by Front-line Development Workers: A Case Study of Vaccination in Pakistan
inferred← citeshttps://doi.org/10.1145/3449124openalex-snapshot
Networked Authoritarianism at the Edge
inferred← citeshttps://doi.org/10.1145/3449285openalex-snapshot
Cat and Mouse Game
inferred← citeshttps://doi.org/10.1145/3512905openalex-snapshot
How Domain Experts Work with Data: Situating Data Science in the Practices and Settings of Craftwork
inferred← citeshttps://doi.org/10.1145/3530190.3534810openalex-snapshot
The Role of Intermediaries, Terrorist Assemblage, and Re-skilling in the Adoption of Cashless Transaction Systems in Bangladesh
inferred← citeshttps://doi.org/10.1145/3551624.3555299openalex-snapshot
Algorithmic Rural Road Planning in India: Constrained Capacities and Choices in Public Sector
inferred← citeshttps://doi.org/10.1145/3555109openalex-snapshot
"Kabootar": Towards Informal, Trustworthy, and Community-Based FinTech for Marginalized Immigrants
inferred← citeshttps://doi.org/10.1145/3555581openalex-snapshot
Imagining Caring Futures for Frontline Health Work
inferred← citeshttps://doi.org/10.1145/3772318.3791007openalex-snapshot
My Money, Your Name: Challenges and Workarounds in ID-Required Mobile Money in East Africa
inferred← citeshttps://doi.org/10.1145/3785651.3830034openalex-snapshot
Mapping the Documentary Infrastructure of Welfare Governance in Digital India
inferred← citeshttps://doi.org/10.3390/fi14120367openalex-snapshot
Professionals as Change Agents or Instruments of Reproduction? Medical Residents’ Reasoning for Not Sharing the Electronic Health Record Screen with Patients
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