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Exploring and Promoting Diagnostic Transparency and Explainability in Online Symptom Checkers

https://doi.org/10.1145/3411764.3445101
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1001/jamanetworkopen.2019.18561openalex-snapshot
Association of Use of Online Symptom Checkers With Patients’ Plans for Seeking Care
inferredcites →https://doi.org/10.1001/jamaophthalmol.2019.0571openalex-snapshot
Accuracy of a Popular Online Symptom Checker for Ophthalmic Diagnoses
inferredcites →https://doi.org/10.1007/978-1-4899-7637-6openalex-snapshot
Recommender Systems Handbook
inferredcites →https://doi.org/10.1007/978-1-4899-7637-6_10openalex-snapshot
Explaining Recommendations: Design and Evaluation
inferredcites →https://doi.org/10.1007/978-1-4899-7637-6_9openalex-snapshot
Evaluating Recommender Systems with User Experiments
inferredcites →https://doi.org/10.1007/978-3-319-53676-7_2openalex-snapshot
User Control in Recommender Systems: Overview and Interaction Challenges
inferredcites →https://doi.org/10.1007/s10618-011-0215-0openalex-snapshot
A generalized taxonomy of explanations styles for traditional and social recommender systems
inferredcites →https://doi.org/10.1007/s11257-011-9117-5openalex-snapshot
Evaluating the effectiveness of explanations for recommender systems
inferredcites →https://doi.org/10.1007/s11257-011-9118-4openalex-snapshot
Explaining the user experience of recommender systems
inferredcites →https://doi.org/10.1007/s11257-020-09281-5openalex-snapshot
The effects of controllability and explainability in a social recommender system
inferredcites →https://doi.org/10.1016/j.artint.2018.07.007openalex-snapshot
Explanation in artificial intelligence: Insights from the social sciences
inferredcites →https://doi.org/10.1016/j.ijhcs.2013.12.007openalex-snapshot
How should I explain? A comparison of different explanation types for recommender systems
inferredcites →https://doi.org/10.1016/j.ijhcs.2015.01.007openalex-snapshot
User-controllable personalization: A case study with SetFusion
inferredcites →https://doi.org/10.1016/j.knosys.2007.04.004openalex-snapshot
Trust-inspiring explanation interfaces for recommender systems
inferredcites →https://doi.org/10.1016/j.pmrj.2017.02.018openalex-snapshot
Consumer Mobile Health Apps: Current State, Barriers, and Future Directions
inferredcites →https://doi.org/10.1016/j.socscimed.2015.04.004openalex-snapshot
‘It's like having a physician in your pocket!’ A critical analysis of self-diagnosis smartphone apps
inferredcites →https://doi.org/10.1016/s0016-5085(17)32937-2openalex-snapshot
Symptom Checkers vs. Doctors, the Ultimate Test: A Prospective Study of Patients Presenting with Abdominal Pain
inferredcites →https://doi.org/10.1016/s0140-6736(18)32819-8openalex-snapshot
Safety of patient-facing digital symptom checkers
inferredcites →https://doi.org/10.1016/s0166-4115(08)62386-9openalex-snapshot
Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research
inferredcites →https://doi.org/10.1017/s0950268819000268openalex-snapshot
Online symptom checker diagnostic and triage accuracy for HIV and hepatitis C
inferredcites →https://doi.org/10.1037/0033-2909.107.1.65openalex-snapshot
Conversational processes and causal explanation.
inferredcites →https://doi.org/10.1093/jamia/ocaa051openalex-snapshot
Rapid design and implementation of an integrated patient self-triage and self-scheduling tool for COVID-19
inferredcites →https://doi.org/10.1093/mind/fzl261openalex-snapshot
Counterfactuals and Explanation
inferredcites →https://doi.org/10.1109/cybersa49311.2020.9139655openalex-snapshot
Explainable AI in Healthcare
inferredcites →https://doi.org/10.1109/mnet.011.2000458openalex-snapshot
Explainable AI and Mass Surveillance System-Based Healthcare Framework to Combat COVID-I9 Like Pandemics
inferredcites →https://doi.org/10.1136/bmj.h3480openalex-snapshot
Evaluation of symptom checkers for self diagnosis and triage: audit study
inferredcites →https://doi.org/10.1136/bmj.l886openalex-snapshot
Clinical applications of machine learning algorithms: beyond the black box
inferredcites →https://doi.org/10.1136/bmjopen-2018-027743openalex-snapshot
Digital and online symptom checkers and health assessment/triage services for urgent health problems: systematic review
inferredcites →https://doi.org/10.1145/2043932.2043962openalex-snapshot
A user-centric evaluation framework for recommender systems
inferredcites →https://doi.org/10.1145/2365952.2365966openalex-snapshot
Inspectability and control in social recommenders
inferredcites →https://doi.org/10.1145/2488388.2488487openalex-snapshot
Do social explanations work?
inferredcites →https://doi.org/10.1145/2858036.2858288openalex-snapshot
"Like Having a Really Bad PA"
inferredcites →https://doi.org/10.1145/3079628.3079682openalex-snapshot
Fine-Grained Open Learner Models
inferredcites →https://doi.org/10.1145/3109859.3109915openalex-snapshot
User Preferences for Hybrid Explanations
inferredcites →https://doi.org/10.1145/3172944.3172959openalex-snapshot
Beyond the Ranked List
inferredcites →https://doi.org/10.1145/3172944.3172986openalex-snapshot
A Study on User-Controllable Social Exploratory Search
inferredcites →https://doi.org/10.1145/3173574.3173577openalex-snapshot
All Work and No Play?
inferredcites →https://doi.org/10.1145/3173574.3173677openalex-snapshot
Explanations as Mechanisms for Supporting Algorithmic Transparency
inferredcites →https://doi.org/10.1145/3173574.3173965openalex-snapshot
Face Value? Exploring the Effects of Embodiment for a Group Facilitation Agent
inferredcites →https://doi.org/10.1145/3173574.3173972openalex-snapshot
Pocket Skills
inferredcites →https://doi.org/10.1145/3290605.3300831openalex-snapshot
Designing Theory-Driven User-Centric Explainable AI
inferredcites →https://doi.org/10.1145/3301275.3302264openalex-snapshot
Who should be my teammates
inferredcites →https://doi.org/10.1145/3301275.3302274openalex-snapshot
The effect of explanations and algorithmic accuracy on visual recommender systems of artistic images
inferredcites →https://doi.org/10.1145/3301275.3302306openalex-snapshot
Personalized explanations for hybrid recommender systems
inferredcites →https://doi.org/10.1145/3301275.3302313openalex-snapshot
To explain or not to explain
inferredcites →https://doi.org/10.1145/3301275.3302316openalex-snapshot
Automated rationale generation
inferredcites →https://doi.org/10.1145/3301275.3302318openalex-snapshot
Explaining recommendations in an interactive hybrid social recommender
inferredcites →https://doi.org/10.1145/3313831.3376590openalex-snapshot
Questioning the AI: Informing Design Practices for Explainable AI User Experiences
inferredcites →https://doi.org/10.1145/3334480.3382818openalex-snapshot
Are Two Heads Better than One? Exploring Two-Party Conversations for Car Navigation Voice Guidance
inferredcites →https://doi.org/10.1145/3366485openalex-snapshot
Mental Models of Mere Mortals with Explanations of Reinforcement Learning
inferredcites →https://doi.org/10.1145/3381804openalex-snapshot
Tell Me About Yourself
inferredcites →https://doi.org/10.1145/358916.358995openalex-snapshot
Explaining collaborative filtering recommendations
inferredcites →https://doi.org/10.1191/1478088706qp063oaopenalex-snapshot
Using thematic analysis in psychology
inferredcites →https://doi.org/10.1207/s15327051hci1102_1openalex-snapshot
When the Interface Is a Face
inferredcites →https://doi.org/10.1515/dx-2014-0068openalex-snapshot
Digitizing diagnosis: a review of mobile applications in the diagnostic process
inferredcites →https://doi.org/10.1515/dx-2018-0009openalex-snapshot
Beyond Dr. Google: the evidence on consumer-facing digital tools for diagnosis
inferredcites →https://doi.org/10.1609/aimag.v32i3.2365openalex-snapshot
A Taxonomy for Generating Explanations in Recommender Systems
inferredcites →https://doi.org/10.2139/ssrn.3352454openalex-snapshot
Clinical Applications of Machine Learning Algorithms: Beyond the Black Box
inferredcites →https://doi.org/10.2196/10868openalex-snapshot
A Novel Insight Into the Challenges of Diagnosing Degenerative Cervical Myelopathy Using Web-Based Symptom Checkers
inferredcites →https://doi.org/10.2196/13445openalex-snapshot
The Use of Artificially Intelligent Self-Diagnosing Digital Platforms by the General Public: Scoping Review
inferredcites →https://doi.org/10.24963/ijcai.2018/865openalex-snapshot
Glass-Box: Explaining AI Decisions With Counterfactual Statements Through Conversation With a Voice-enabled Virtual Assistant
inferredcites →https://doi.org/10.31646/gbio.39openalex-snapshot
Use of Mobile Apps for epidemic surveillance and response – availability and gaps.
inferredcites →https://doi.org/10.3390/ijerph110302580openalex-snapshot
Health Recommender Systems: Concepts, Requirements, Technical Basics and Challenges
inferredcites →https://doi.org/10.4018/979-8-3693-7822-9.ch012openalex-snapshot
Explainable Artificial Intelligence (XAI)
inferredcites →https://doi.org/10.4324/9781315750583-10openalex-snapshot
Computational Approaches to Dialogue
inferredcites →https://doi.org/10.48550/arxiv.1712.09923openalex-snapshot
What do we need to build explainable AI systems for the medical domain?
inferredcites →https://doi.org/10.48550/arxiv.1905.10700openalex-snapshot
Tell Me About Yourself: Using an AI-Powered Chatbot to Conduct Conversational Surveys with Open-ended Questions
inferredcites →https://doi.org/10.5555/2615731.2617415openalex-snapshot
SimSensei kiosk: a virtual human interviewer for healthcare decision support
inferredcites →https://doi.org/10.5860/choice.28-5038openalex-snapshot
Explaining explanation

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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To Tell or Not to Tell: Investigating the Persuasive Appeal of Information Transparency for AR-Powered E-Commerce Sites
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