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After Violation But Before Sanction: Understanding Volunteer Moderators' Profiling Processes Toward Violators in Live Streaming Communities

https://doi.org/10.1145/3479554
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

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Retributive and restorative justice.
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Advances in Offender Profiling: A Systematic Review of the Profiling Literature Published Over the Past Three Decades
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Methods of Crime Reconstruction
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Interacting with bots online: Users’ reactions to actions of automated programs in Wikipedia
inferredcites →https://doi.org/10.1016/j.tvjl.2007.05.023openalex-snapshot
Foot-and-mouth disease virus (O/UKG/2001) is poorly transmitted between sheep by the airborne route
inferredcites →https://doi.org/10.1016/s0065-2601(07)00004-4openalex-snapshot
Psychological Aspects of Retributive Justice
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Criminal profiling: Developing an effective science and practice.
inferredcites →https://doi.org/10.1037/bul0000170openalex-snapshot
What have we learned from offender profiling? A systematic review and meta-analysis of 40 years of research.
inferredcites →https://doi.org/10.1080/01972240290108186openalex-snapshot
Searching for Safety Online: Managing "Trolling" in a Feminist Forum
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Utilizing Peer Moderating in Online Discussions: Addressing the Controversy between Teacher Moderation and Nonmoderation
inferredcites →https://doi.org/10.1080/10282580802482603openalex-snapshot
The three Rs: retributive justice, restorative justice, and reconciliation
inferredcites →https://doi.org/10.1080/14680777.2015.1137959openalex-snapshot
Cyberbullying, conflict management or just messing? Teenage girls’ understandings and experiences of gender, friendship, and conflict on Facebook in an Irish second-level school
inferredcites →https://doi.org/10.1145/1125451.1125739openalex-snapshot
Imlooking
inferredcites →https://doi.org/10.1145/1240624.1240695openalex-snapshot
A familiar face(book)
inferredcites →https://doi.org/10.1145/1240624.1240697openalex-snapshot
The truth about lying in online dating profiles
inferredcites →https://doi.org/10.1145/1357054.1357181openalex-snapshot
Assessing attractiveness in online dating profiles
inferredcites →https://doi.org/10.1145/1870096.1870098openalex-snapshot
A Combination Approach to Web User Profiling
inferredcites →https://doi.org/10.1145/1978942.1978976openalex-snapshot
Tweets from Justin Bieber's heart
inferredcites →https://doi.org/10.1145/1978942.1979110openalex-snapshot
Cultural differences on visual self-presentation through social networking site profile images
inferredcites →https://doi.org/10.1145/2441776.2441791openalex-snapshot
Mutual assessment in the social programmer ecosystem
inferredcites →https://doi.org/10.1145/2441776.2441792openalex-snapshot
Impression formation in online peer production
inferredcites →https://doi.org/10.1145/2556288.2557048openalex-snapshot
Streaming on twitch
inferredcites →https://doi.org/10.1145/2660398.2660424openalex-snapshot
Designing Better Location Fields in User Profiles
inferredcites →https://doi.org/10.1145/2740908.2742728openalex-snapshot
Assessing the Reliability of Facebook User Profiling
inferredcites →https://doi.org/10.1145/2818048.2819963openalex-snapshot
#thyghgapp
inferredcites →https://doi.org/10.1145/2858036.2858214openalex-snapshot
Privacy Personas
inferredcites →https://doi.org/10.1145/2998181.2998277openalex-snapshot
Shaping Pro and Anti-Social Behavior on Twitch Through Moderation and Example-Setting
inferredcites →https://doi.org/10.1145/3134659openalex-snapshot
Classification and Its Consequences for Online Harassment
inferredcites →https://doi.org/10.1145/3134666openalex-snapshot
You Can't Stay Here
inferredcites →https://doi.org/10.1145/3139398openalex-snapshot
Amplifying Quiet Voices
inferredcites →https://doi.org/10.1145/3170427.3170610openalex-snapshot
Understanding "Bad Actors" Online
inferredcites →https://doi.org/10.1145/3173574.3174040openalex-snapshot
You Watch, You Give, and You Engage
inferredcites →https://doi.org/10.1145/3173574.3174240openalex-snapshot
Norms Matter
inferredcites →https://doi.org/10.1145/3185593openalex-snapshot
Online Harassment and Content Moderation
inferredcites →https://doi.org/10.1145/3274301openalex-snapshot
The Internet's Hidden Rules
inferredcites →https://doi.org/10.1145/3274465openalex-snapshot
Making Sense of Group Chat through Collaborative Tagging and Summarization
inferredcites →https://doi.org/10.1145/3290605.3300372openalex-snapshot
Moderation Practices as Emotional Labor in Sustaining Online Communities
inferredcites →https://doi.org/10.1145/3290605.3300390openalex-snapshot
Volunteer Moderators in Twitch Micro Communities
inferredcites →https://doi.org/10.1145/3290605.3300836openalex-snapshot
Designing User Interface Elements to Improve the Quality and Civility of Discourse in Online Commenting Behaviors
inferredcites →https://doi.org/10.1145/3308558.3313638openalex-snapshot
Trajectories of Blocked Community Members: Redemption, Recidivism and Departure
inferredcites →https://doi.org/10.1145/3311957.3359443openalex-snapshot
Volunteer Work
inferredcites →https://doi.org/10.1145/3311957.3359478openalex-snapshot
What are Effective Strategies of Handling Harassment on Twitch?
inferredcites →https://doi.org/10.1145/3313831.3376383openalex-snapshot
Synthesized Social Signals: Computationally-Derived Social Signals from Account Histories
inferredcites →https://doi.org/10.1145/3313831.3376502openalex-snapshot
A Literature Review of Quantitative Persona Creation
inferredcites →https://doi.org/10.1145/3336191.3371827openalex-snapshot
Hierarchical User Profiling for E-commerce Recommender Systems
inferredcites →https://doi.org/10.1145/3338243openalex-snapshot
Human-Machine Collaboration for Content Regulation
inferredcites →https://doi.org/10.1145/3359146openalex-snapshot
Technological Frames and User Innovation
inferredcites →https://doi.org/10.1145/3359157openalex-snapshot
Moderation Challenges in Voice-based Online Communities on Discord
inferredcites →https://doi.org/10.1145/3359252openalex-snapshot
Does Transparency in Moderation Really Matter?
inferredcites →https://doi.org/10.1145/3359276openalex-snapshot
Crossmod: A Cross-Community Learning-based System to Assist Reddit Moderators
inferredcites →https://doi.org/10.1145/3359294openalex-snapshot
"Did You Suspect the Post Would be Removed?"
inferredcites →https://doi.org/10.1145/3391614.3393653openalex-snapshot
Audience Management Practices of Live Streamers on Twitch
inferredcites →https://doi.org/10.1145/3411764.3445092openalex-snapshot
The Psychological Well-Being of Content Moderators
inferredcites →https://doi.org/10.1145/3415178openalex-snapshot
Reconsidering Self-Moderation
inferredcites →https://doi.org/10.1145/3449076openalex-snapshot
Youth Trust in Social Media Companies and Expectations of Justice
inferredcites →https://doi.org/10.1145/3452918.3458796openalex-snapshot
Moderation Visibility: Mapping the Strategies of Volunteer Moderators in Live Streaming Micro Communities
inferredcites →https://doi.org/10.1145/963770.963773openalex-snapshot
Ontological user profiling in recommender systems
inferredcites →https://doi.org/10.1145/985692.985761openalex-snapshot
Slash(dot) and burn
inferredcites →https://doi.org/10.1177/0146167208318067openalex-snapshot
Separating Fact From Fiction: An Examination of Deceptive Self-Presentation in Online Dating Profiles
inferredcites →https://doi.org/10.1177/02783649241293481openalex-snapshot
Problèmes cinématiques dans les robots cuspidaux 6R, lignes directrices pour la planification des trajectoires et la décision de la cuspidalité
inferredcites →https://doi.org/10.1177/0306624x03251092openalex-snapshot
Criminal Psychological Profiling: Validities and Abilities
inferredcites →https://doi.org/10.1177/088626000015003006openalex-snapshot
Expertise in Psychological Profiling
inferredcites →https://doi.org/10.1177/1043986299015003003openalex-snapshot
Psychological Profiling
inferredcites →https://doi.org/10.1177/1461444818776611openalex-snapshot
Beyond the hashtag: Circumventing content moderation on social media
inferredcites →https://doi.org/10.1177/1461444818821316openalex-snapshot
Moderator engagement and community development in the age of algorithms
inferredcites →https://doi.org/10.1177/1461444819834317openalex-snapshot
Platform dialectics: The relationships between volunteer moderators and end users on reddit
inferredcites →https://doi.org/10.1177/1461444820913122openalex-snapshot
Drawing from justice theories to support targets of online harassment
inferredcites →https://doi.org/10.1177/1461444820964968openalex-snapshot
Metaphors in moderation
inferredcites →https://doi.org/10.1177/2053951719897945openalex-snapshot
Algorithmic content moderation: Technical and political challenges in the automation of platform governance
inferredcites →https://doi.org/10.1177/2053951720948087openalex-snapshot
Emerging models of data governance in the age of datafication
inferredcites →https://doi.org/10.1177/tobeassignedopenalex-snapshot
A dimensional analysis of forest fuel layer ignition model: Application to the ignition of pine needle litters
inferredcites →https://doi.org/10.1609/icwsm.v12i1.15033openalex-snapshot
Reddit Rules! Characterizing an Ecosystem of Governance
inferredcites →https://doi.org/10.1609/icwsm.v12i1.15036openalex-snapshot
When Online Harassment Is Perceived as Justified
inferredcites →https://doi.org/10.26686/wgtn.12910085.v1openalex-snapshot
Controlling Bad Behavior in Online Communities: An Examination of Moderation Work
inferredcites →https://doi.org/10.4018/ijicst.2019070103openalex-snapshot
Categorizing Live Streaming Moderation Tools
inferredcites →https://doi.org/10.48550/arxiv.1803.06032openalex-snapshot
You Watch, You Give, and You Engage: A Study of Live Streaming Practices in China
inferredcites →https://doi.org/10.5210/fm.v20i3.5615openalex-snapshot
Anonymity, pseudonymity, and the agency of online identity: Examining the social practices of r/Gonewild

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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Exploring Overloading Across Traditional Sport, Esports, and Streaming Domains
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“People are Way too Obsessed with Rank”: Trust System in Social Virtual Reality
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Namespotting: Username toxicity and actual toxic behavior on Reddit
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Reconciling cultural values with algorithmic profiling through Kenya’s data protection lens: A conceptual framework for inferential privacy
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Conceptualizing Visual Analytic Interventions for Content Moderation
inferred← citeshttps://doi.org/10.1145/3491102.3517628openalex-snapshot
Coordination and Collaboration: How do Volunteer Moderators Work as a Team in Live Streaming Communities?
inferred← citeshttps://doi.org/10.1145/3532106.3533489openalex-snapshot
The Design Space of Livestreaming Equipment Setups: Tradeoffs, Challenges, and Opportunities
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Towards Leveraging AI-based Moderation to Address Emergent Harassment in Social Virtual Reality
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A Literature Review of Video-Sharing Platform Research in HCI
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ExpresSense: Exploring a Standalone Smartphone to Sense Engagement of Users from Facial Expressions Using Acoustic Sensing
inferred← citeshttps://doi.org/10.1145/3544548.3581329openalex-snapshot
Challenges of Moderating Social Virtual Reality
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Decolonizing Content Moderation: Does Uniform Global Community Standard Resemble Utopian Equality or Western Power Hegemony?
inferred← citeshttps://doi.org/10.1145/3544549.3573793openalex-snapshot
Combating Toxicity, Harassment, and Abuse in Online Social Spaces: A Workshop at CHI 2023
inferred← citeshttps://doi.org/10.1145/3544549.3573809openalex-snapshot
Building Credibility, Trust, and Safety on Video-Sharing Platforms
inferred← citeshttps://doi.org/10.1145/3544549.3585704openalex-snapshot
Ignoring As a Moderation Strategy for Volunteer Moderators on Twitch
inferred← citeshttps://doi.org/10.1145/3569495openalex-snapshot
GC-Loc
inferred← citeshttps://doi.org/10.1145/3579530openalex-snapshot
The Unsung Heroes of Facebook Groups Moderation: A Case Study of Moderation Practices and Tools
inferred← citeshttps://doi.org/10.1145/3581791.3596867openalex-snapshot
DF-Sense: Multi-user Acoustic Sensing for Heartbeat Monitoring with Dualforming
inferred← citeshttps://doi.org/10.1145/3584931.3606970openalex-snapshot
Mastodon Rules: Characterizing Formal Rules on Popular Mastodon Instances
inferred← citeshttps://doi.org/10.1145/3610191openalex-snapshot
Hate Raids on Twitch: Understanding Real-Time Human-Bot Coordinated Attacks in Live Streaming Communities
inferred← citeshttps://doi.org/10.1145/3613904.3642148openalex-snapshot
"I Got Flagged for Supposed Bullying, Even Though It Was in Response to Someone Harassing Me About My Disability.": A Study of Blind TikTokers’ Content Moderation Experiences
inferred← citeshttps://doi.org/10.1145/3613904.3642787openalex-snapshot
Third-Party Developers and Tool Development For Community Management on Live Streaming Platform Twitch
inferred← citeshttps://doi.org/10.1145/3613905.3650882openalex-snapshot
Content Moderation Justice and Fairness on Social Media: Comparisons Across Different Contexts and Platforms
inferred← citeshttps://doi.org/10.1145/3686941openalex-snapshot
Chillbot: Content Moderation in the Backchannel
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The Design Space for Online Restorative Justice Tools: A Case Study with ApoloBot
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“Even When Success Seems Impossible, I Keep Streaming”: How Do Chinese Elderly Streamers Interact with Platform Algorithmic (In)visibility
inferred← citeshttps://doi.org/10.1145/3711042openalex-snapshot
One Style Does Not Regulate All: Moderation Practices in Public and Private WhatsApp Groups
inferred← citeshttps://doi.org/10.1145/3711114openalex-snapshot
"It's Great Because It's Ran By Us": Empowering Teen Volunteer Discord Moderators to Design Healthy and Engaging Youth-Led Online Communities
inferred← citeshttps://doi.org/10.1145/3757627openalex-snapshot
Mapping Community Appeals Systems: Lessons for Community-led Moderation in Multi-Level Governance
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Understanding Fanchuan in Livestreaming Platforms: A New Form of Online Antisocial Behavior
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Watch Me Watch: Reaction Videos as a Social Form of Online Video Engagement CSCW042
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"I Can’t Respond to Everyone": An Empirical Investigation of Social Media Influencers’ Management of Controversies
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To let content be or not be: Understanding the decision-making process of content moderators on social media platforms
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Networked Responses to Networked Harassment? Creators’ Coordinated Management of “Hate Raids” on Twitch
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