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Comparing the Perceived Legitimacy of Content Moderation Processes: Contractors, Algorithms, Expert Panels, and Digital Juries
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
inferredcites →https://doi.org/10.1007/978-1-4899-2115-4openalex-snapshot
The Social Psychology of Procedural Justice
inferredcites →https://doi.org/10.1007/978-3-319-07632-4_13openalex-snapshot
Moderation Techniques for Social Media Content
inferredcites →https://doi.org/10.1007/978-3-319-20928-9_1914openalex-snapshot
Empirical Legitimacy and Normative Compliance with the Law
inferredcites →https://doi.org/10.1007/s00146-019-00931-wopenalex-snapshot
In AI we trust? Perceptions about automated decision-making by artificial intelligence
inferredcites →https://doi.org/10.1016/0022-1031(78)90057-4openalex-snapshot
Preference for modes of dispute resolution as a function of process and decision control
inferredcites →https://doi.org/10.1016/j.obhdp.2018.12.005openalex-snapshot
Algorithm appreciation: People prefer algorithmic to human judgment
inferredcites →https://doi.org/10.1016/j.telpol.2015.04.003openalex-snapshot
Internet governance by social media platforms
inferredcites →https://doi.org/10.1016/s0749-5978(02)00021-3openalex-snapshot
Framing decisions: Hypothetical and real
inferredcites →https://doi.org/10.1017/psrm.2018.10openalex-snapshot
Generalizing from Survey Experiments Conducted on Mechanical Turk: A Replication Approach
inferredcites →https://doi.org/10.1017/s0003055408080015openalex-snapshot
Challenges to the Impartiality of State Supreme Courts: Legitimacy Theory and “New-Style” Judicial Campaigns
inferredcites →https://doi.org/10.1037/a0015141openalex-snapshot
Liberals and conservatives rely on different sets of moral foundations.
inferredcites →https://doi.org/10.1037/a0015998openalex-snapshot
Limits on legitimacy: Moral and religious convictions as constraints on deference to authority.
inferredcites →https://doi.org/10.1037/xge0000033openalex-snapshot
Algorithm Aversion: People Erroneously Avoid Algorithms after Seeing Them Err
inferredcites →https://doi.org/10.1046/j.1467-9930.2003.00143.xopenalex-snapshot
Fairness, Justice, and Legitimacy: Experiences of People's Judges in South Russia
inferredcites →https://doi.org/10.1080/01402382.2011.546576openalex-snapshot
Confidence in the Judiciary: Comparing the Independence and Legitimacy of Judicial Systems
inferredcites →https://doi.org/10.1080/01419870.2021.1877317openalex-snapshot
Behind the screen: content moderation in the shadows of social media
inferredcites →https://doi.org/10.1080/1369118x.2016.1216147openalex-snapshot
The social power of algorithms
inferredcites →https://doi.org/10.1080/1369118x.2019.1573914openalex-snapshot
What is platform governance?
inferredcites →https://doi.org/10.1093/esr/jci022openalex-snapshot
Predicting Cross-National Levels of Social Trust: Global Pattern or Nordic Exceptionalism?
inferredcites →https://doi.org/10.1109/access.2018.2870052openalex-snapshot
Peeking Inside the Black-Box: A Survey on Explainable Artificial Intelligence (XAI)
inferredcites →https://doi.org/10.1111/1468-2508.t01-1-00001openalex-snapshot
Defenders of Democracy? Legitimacy, Popular Acceptance, and the South African Constitutional Court
inferredcites →https://doi.org/10.1111/j.1460-2466.2011.01562.xopenalex-snapshot
Framing, Motivated Reasoning, and Opinions About Emergent Technologies
inferredcites →https://doi.org/10.1111/j.1467-9477.2011.00268.xopenalex-snapshot
Do We Really Want to Know? The Potentially Negative Effect of Transparency in Decision Making on Perceived Legitimacy
inferredcites →https://doi.org/10.1111/j.1540-5907.2009.00402.xopenalex-snapshot
Source Cues, Partisan Identities, and Political Value Expression
inferredcites →https://doi.org/10.1111/j.1740-1461.2007.00098.xopenalex-snapshot
The Legitimacy of the U.S. Supreme Court in a Polarized Polity
inferredcites →https://doi.org/10.1111/j.2041-210x.2012.00261.xopenalex-snapshot
A general and simple method for obtaining R 2 from generalized linear mixed‐effects models
inferredcites →https://doi.org/10.1111/pops.12164openalex-snapshot
Political Parties, Motivated Reasoning, and Public Opinion Formation
inferredcites →https://doi.org/10.1145/2858036.2858494openalex-snapshot
First I "like" it, then I hide it
inferredcites →https://doi.org/10.1145/3025453.3025968openalex-snapshot
Factors in Fairness and Emotion in Online Case Resolution Systems
inferredcites →https://doi.org/10.1145/3134697openalex-snapshot
Managing Disruptive Behavior through Non-Hierarchical Governance
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Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
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'It's Reducing a Human Being to a Percentage'
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A Data-Driven Analysis of Workers' Earnings on Amazon Mechanical Turk
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Explaining Explanations in AI
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Dissecting Racial Bias in an Algorithm that Guides Health Decisions for 70 Million People
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50 Years of Test (Un)fairness
inferredcites →https://doi.org/10.1145/3290605.3300724openalex-snapshot
User Attitudes towards Algorithmic Opacity and Transparency in Online Reviewing Platforms
inferredcites →https://doi.org/10.1145/3290605.3300789openalex-snapshot
Explaining Decision-Making Algorithms through UI
inferredcites →https://doi.org/10.1145/3313831.3376293openalex-snapshot
Digital Juries: A Civics-Oriented Approach to Platform Governance
inferredcites →https://doi.org/10.1145/3313831.3376813openalex-snapshot
Factors Influencing Perceived Fairness in Algorithmic Decision-Making
inferredcites →https://doi.org/10.1145/3351095.3372833openalex-snapshot
What to account for when accounting for algorithms
inferredcites →https://doi.org/10.1145/3351095.3372838openalex-snapshot
Measuring justice in machine learning
inferredcites →https://doi.org/10.1145/3359134openalex-snapshot
"This Place Does What It Was Built For"
inferredcites →https://doi.org/10.1145/3359252openalex-snapshot
Does Transparency in Moderation Really Matter?
inferredcites →https://doi.org/10.1145/3359294openalex-snapshot
"Did You Suspect the Post Would be Removed?"
inferredcites →https://doi.org/10.1145/3379337openalex-snapshot
Proceedings of the 33rd Annual ACM Symposium on User Interface Software and Technology
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Party Politics, Values and the Design of Social Media Services
inferredcites →https://doi.org/10.1145/3415238openalex-snapshot
"At the End of the Day Facebook Does What ItWants"
inferredcites →https://doi.org/10.1145/3476059openalex-snapshot
Contestability For Content Moderation
inferredcites →https://doi.org/10.1146/annurev.psych.121208.131609openalex-snapshot
Attitudes and Attitude Change
inferredcites →https://doi.org/10.1177/1461444816676645openalex-snapshot
Seeing without knowing: Limitations of the transparency ideal and its application to algorithmic accountability
inferredcites →https://doi.org/10.1177/1461444820913122openalex-snapshot
Drawing from justice theories to support targets of online harassment
inferredcites →https://doi.org/10.1177/1532673x9202000406openalex-snapshot
Institutional Legitimacy, Policy Legitimacy, and the Supreme Court
inferredcites →https://doi.org/10.1177/1748048518757121openalex-snapshot
Towards digital constitutionalism? Mapping attempts to craft an Internet Bill of Rights
inferredcites →https://doi.org/10.1177/1748048518757142openalex-snapshot
Evaluating the legitimacy of platform governance: A review of research and a shared research agenda
inferredcites →https://doi.org/10.1177/2053951718756684openalex-snapshot
Understanding perception of algorithmic decisions: Fairness, trust, and emotion in response to algorithmic management
inferredcites →https://doi.org/10.1177/2053951719897945openalex-snapshot
Algorithmic content moderation: Technical and political challenges in the automation of platform governance
inferredcites →https://doi.org/10.1177/2056305118787812openalex-snapshot
Digital Constitutionalism: Using the Rule of Law to Evaluate the Legitimacy of Governance by Platforms
inferredcites →https://doi.org/10.1515/spp-2019-0005openalex-snapshot
Big Data and Trust in Public Policy Automation
inferredcites →https://doi.org/10.18653/v1/p19-1357openalex-snapshot
A Just and Comprehensive Strategy for Using NLP to Address Online Abuse
inferredcites →https://doi.org/10.2139/ssrn.262350openalex-snapshot
The Rule of Law and the Legitimacy of Constitutional Democracy
inferredcites →https://doi.org/10.2307/2086579openalex-snapshot
The Theory of Social and Economic Organization.
inferredcites →https://doi.org/10.2307/2111585openalex-snapshot
The Etiology of Public Support for the Supreme Court
inferredcites →https://doi.org/10.2307/2585668openalex-snapshot
On the Legitimacy of National High Courts
inferredcites →https://doi.org/10.4324/9780203020166-6openalex-snapshot
The theory of communicative action
inferredcites →https://doi.org/10.5871/bacad/9780197263839.001.0001openalex-snapshot
Transparency: The Key to Better Governance?
What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
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Fact-checker warning labels are effective even for those who distrust fact-checkers
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Online Content Moderation: Does Justice Need a Human Face?
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Platform-led content moderation through the bystander lens: a systematic scoping review
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Content Moderation on Social Media: Does It Matter Who and Why Moderates Hate Speech?
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Perception of Hate Speech by the Public and Experts: Insights into Predictors of the Perceived Hate Speech Towards Migrants
inferred← citeshttps://doi.org/10.1093/iwc/iwae036openalex-snapshot
Examining the Impact of Digital Jury Moderation on the Polarization of U.S. Political Communities on Social Media
inferred← citeshttps://doi.org/10.1093/pnasnexus/pgae217openalex-snapshot
Community notes increase trust in fact-checking on social media
inferred← citeshttps://doi.org/10.1093/pnasnexus/pgaf111openalex-snapshot
Perceived legitimacy of layperson and expert content moderators
inferred← citeshttps://doi.org/10.1109/eurosp57164.2023.00056openalex-snapshot
SoK: Content Moderation in Social Media, from Guidelines to Enforcement, and Research to Practice
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Analyzing AI Algorithms: Phenomenon of Relevance in Optimizing Content and Accelerating Digital Advancement
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A Bot-Based Approach to Manage Codes of Conduct in Open-Source Projects
inferred← citeshttps://doi.org/10.1145/3544548.3581097openalex-snapshot
Transparency, Fairness, and Coping: How Players Experience Moderation in Multiplayer Online Games
inferred← citeshttps://doi.org/10.1145/3544548.3581161openalex-snapshot
Disentangling Fairness Perceptions in Algorithmic Decision-Making: the Effects of Explanations, Human Oversight, and Contestability
inferred← citeshttps://doi.org/10.1145/3544548.3581229openalex-snapshot
“There’s so much responsibility on users right now:” Expert Advice for Staying Safer From Hate and Harassment
inferred← citeshttps://doi.org/10.1145/3544548.3581538openalex-snapshot
Decolonizing Content Moderation: Does Uniform Global Community Standard Resemble Utopian Equality or Western Power Hegemony?
inferred← citeshttps://doi.org/10.1145/3610061openalex-snapshot
Examining the Impact of Provenance-Enabled Media on Trust and Accuracy Perceptions
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Measuring User-Moderator Alignment on r/ChangeMyView
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People Perceive Algorithmic Assessments as Less Fair and Trustworthy Than Identical Human Assessments
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Counterspeakers’ Perspectives: Unveiling Barriers and AI Needs in the Fight against Online Hate
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The ``Colonial Impulse" of Natural Language Processing: An Audit of Bengali Sentiment Analysis Tools and Their Identity-based Biases
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Community Begins Where Moderation Ends: Peer Support and Its Implications for Community-Based Rehabilitation
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Switching Constrained Online Convex Optimization with Predictions and Feedback Delays
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User Attitudes to Content Moderation in Web Search
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