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Conversational Agents for Information Retrieval in the Education Domain

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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1002/asi.20146openalex-snapshot
Probabilistic question answering on the Web
inferredcites →https://doi.org/10.1007/978-3-030-39540-7_16openalex-snapshot
Chatbots for the Information Acquisition at Universities – A Student’s View on the Application Area
inferredcites →https://doi.org/10.1007/978-3-030-60700-5_47openalex-snapshot
Role-Based Design of Conversational Agents: Approach and Tools
inferredcites →https://doi.org/10.1007/978-3-531-91538-8_4openalex-snapshot
Experteninterviews
inferredcites →https://doi.org/10.1007/978-981-13-8311-3_1openalex-snapshot
Supporting Creation of FAQ Dataset for E-Learning Chatbot
inferredcites →https://doi.org/10.1007/bf03177550openalex-snapshot
Organizing knowledge syntheses: A taxonomy of literature reviews
inferredcites →https://doi.org/10.1007/s10726-012-9339-xopenalex-snapshot
The Sound of Trust: Voice as a Measurement of Trust During Interactions with Embodied Conversational Agents
inferredcites →https://doi.org/10.1007/s12599-019-00599-yopenalex-snapshot
Anthropomorphic Information Systems
inferredcites →https://doi.org/10.1007/s12599-020-00678-5openalex-snapshot
Watch Me Improve—Algorithm Aversion and Demonstrating the Ability to Learn
inferredcites →https://doi.org/10.1016/j.bushor.2019.08.005openalex-snapshot
In bot we trust: A new methodology of chatbot performance measures
inferredcites →https://doi.org/10.1016/j.chb.2017.02.067openalex-snapshot
The media inequality: Comparing the initial human-human and human-AI social interactions
inferredcites →https://doi.org/10.1016/j.chb.2017.05.045openalex-snapshot
Stimulating and sustaining interest in a language course: An experimental comparison of Chatbot and Human task partners
inferredcites →https://doi.org/10.1016/j.chb.2018.02.025openalex-snapshot
Stereotypes or golden rules? Exploring likable voice traits of social robots as active aging companions for tech-savvy baby boomers in Taiwan
inferredcites →https://doi.org/10.1016/j.chb.2018.03.051openalex-snapshot
Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions
inferredcites →https://doi.org/10.1016/j.chb.2019.106215openalex-snapshot
If your device could smile: People trust happy-sounding artificial agents more
inferredcites →https://doi.org/10.1016/j.compedu.2020.103862openalex-snapshot
Chatbots for learning: A review of educational chatbots for the Facebook Messenger
inferredcites →https://doi.org/10.1016/j.dss.2006.04.006openalex-snapshot
Applying question answering technology to locating malevolent online content
inferredcites →https://doi.org/10.1016/j.dss.2015.02.005openalex-snapshot
User acceptance of knowledge-based system recommendations: Explanations, arguments, and fit
inferredcites →https://doi.org/10.1016/j.ijhcs.2019.07.009openalex-snapshot
A Taxonomy of Social Cues for Conversational Agents
inferredcites →https://doi.org/10.1016/j.omega.2004.01.006openalex-snapshot
Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services
inferredcites →https://doi.org/10.1075/ijcl.10.4.06shaopenalex-snapshot
Using corpora in machine-learning chatbot systems
inferredcites →https://doi.org/10.1080/02602930500099193openalex-snapshot
Instruments for obtaining student feedback: a review of the literature
inferredcites →https://doi.org/10.1080/07421222.2020.1831772openalex-snapshot
Trust Change in Information Technology Products
inferredcites →https://doi.org/10.1108/07378831011096196openalex-snapshot
Artificially intelligent conversational agents in libraries
inferredcites →https://doi.org/10.1108/ijilt-10-2017-0097openalex-snapshot
Using chatbots to aid transition
inferredcites →https://doi.org/10.1109/asiancon51346.2021.9544650openalex-snapshot
College Enquiry Chatbot using Rasa Framework
inferredcites →https://doi.org/10.1109/fie.2018.8659174openalex-snapshot
Using a Chatterbot as a FAQ Assistant in a Course about Computers Architecture
inferredcites →https://doi.org/10.1109/ic3e47558.2019.8971786openalex-snapshot
Preliminary Findings of using Chat-bots as a Course FAQ Tool
inferredcites →https://doi.org/10.1109/icacci.2017.8126057openalex-snapshot
Chatbot for university related FAQs
inferredcites →https://doi.org/10.1109/ictta.2006.1684648openalex-snapshot
The Quality Indicators for an Information Retrieval System: User's Perspective
inferredcites →https://doi.org/10.1109/roman.2017.8172307openalex-snapshot
Security and guidance: Two roles for a humanoid robot in an interaction experiment
inferredcites →https://doi.org/10.1109/tlt.2014.2370635openalex-snapshot
Individualization for Education at Scale: MIIC Design and Preliminary Evaluation
inferredcites →https://doi.org/10.1111/0022-4537.00153openalex-snapshot
Machines and Mindlessness: Social Responses to Computers
inferredcites →https://doi.org/10.1111/j.1540-4609.2006.00114.xopenalex-snapshot
The Determinants of Students' Perceived Learning Outcomes and Satisfaction in University Online Education: An Empirical Investigation*
inferredcites →https://doi.org/10.1145/191666openalex-snapshot
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
inferredcites →https://doi.org/10.1145/191666.191703openalex-snapshot
Computers are social actors
inferredcites →https://doi.org/10.1145/3290605.3300316openalex-snapshot
Comparing Data from Chatbot and Web Surveys
inferredcites →https://doi.org/10.1145/3290605.3300587openalex-snapshot
QuizBot
inferredcites →https://doi.org/10.1145/3309706openalex-snapshot
Putting Question-Answering Systems into Practice
inferredcites →https://doi.org/10.1145/3411764openalex-snapshot
Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
inferredcites →https://doi.org/10.1145/363707.363732openalex-snapshot
Answering English questions by computer
inferredcites →https://doi.org/10.1145/642611.642661openalex-snapshot
Media inequality in conversation
inferredcites →https://doi.org/10.1287/isre.1100.0324openalex-snapshot
Research Commentary—Digital Natives and Ubiquitous Information Systems
inferredcites →https://doi.org/10.1504/ijbis.2014.059252openalex-snapshot
The quality and acceptance of websites: an empirical investigation in the context of higher education
inferredcites →https://doi.org/10.1509/jmkg.71.3.143openalex-snapshot
Can A Retail Web Site be Social?
inferredcites →https://doi.org/10.17169/fqs-1.2.1089openalex-snapshot
Qualitative Content Analysis
inferredcites →https://doi.org/10.17705/1cais.03709openalex-snapshot
Standing on the Shoulders of Giants: Challenges and Recommendations of Literature Search in Information Systems Research
inferredcites →https://doi.org/10.17705/1jais.00724openalex-snapshot
On the Design of and Interaction with Conversational Agents: An Organizing and Assessing Review of Human-Computer Interaction Research
inferredcites →https://doi.org/10.2139/ssrn.3897704openalex-snapshot
Artificial Intelligence, Trust, and Perceptions of Agency
inferredcites →https://doi.org/10.2307/3250951openalex-snapshot
Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1
inferredcites →https://doi.org/10.5465/ambppopenalex-snapshot
Academy of Management Best Papers Proceedings
inferredcites →https://doi.org/10.5465/ambpp.2018.15903abstractopenalex-snapshot
Unleashing the Potential of Chatbots in Education: A State-Of-The-Art Analysis

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.1007/978-3-031-75236-0_8openalex-snapshot
Educational Strategies and Tools Based on AI: A Systematic Mapping for the Personalization of Learning
inferred← citeshttps://doi.org/10.1007/978-3-032-30784-2_30openalex-snapshot
Navigating Examination Regulations: Reliable Chatbot Support for Students
inferred← citeshttps://doi.org/10.1016/j.compedu.2025.105323openalex-snapshot
Chatbots in education: A systematic review of objectives, underlying technology and theory, evaluation criteria, and impacts
inferred← citeshttps://doi.org/10.1080/10447318.2025.2561760openalex-snapshot
From Clicks to Conversations: Evaluating the Effectiveness of Conversational Agents in Statistical Analysis
inferred← citeshttps://doi.org/10.1080/10447318.2026.2651373openalex-snapshot
The Right Voice for the Right Task: Exploratory Insights on Persona and Voice Embodiment in Conversational AI for Industrial Training
inferred← citeshttps://doi.org/10.1080/10447318.2026.2694626openalex-snapshot
Thinking HATs: A Mixed-Methods Study on Team Cognition and Dynamics in Human-Agent Teams
inferred← citeshttps://doi.org/10.1108/978-1-83608-826-420261001openalex-snapshot
Humanizing Industry 5.0: Creating Human-centric Experiences
inferred← citeshttps://doi.org/10.1145/3586182.3615785openalex-snapshot
Knowledge Compass: A Question Answering System Guiding Students with Follow-Up Question Recommendations
inferred← citeshttps://doi.org/10.1145/3637320openalex-snapshot
Designing the Conversational Agent: Asking Follow-up Questions for Information Elicitation
inferred← citeshttps://doi.org/10.1145/3706598.3714050openalex-snapshot
The News Says, the Bot Says: How Immigrants and Locals Differ in Chatbot-Facilitated News Reading
inferred← citeshttps://doi.org/10.1145/3715336.3735676openalex-snapshot
When Personas Talk to You: Evaluating the Evolution of User Personas from Static Profiles to Conversational User Interfaces
inferred← citeshttps://doi.org/10.1145/3719160.3737643openalex-snapshot
Towards Enhancing Industrial Training Through Conversational AI
inferred← citeshttps://doi.org/10.1145/3757534openalex-snapshot
'HistoChat': Leveraging AI-Driven Historical Personas for Personalized and Engaging Middle School History Education
inferred← citeshttps://doi.org/10.1145/3757645openalex-snapshot
Persuasiveness of Conversational Agents for Targeted Advertising: Autism and Gen-AI Chatbots
inferred← citeshttps://doi.org/10.1145/3805689.3812474openalex-snapshot
Ethics-in-practice in UX Design: an Empirical Study of an AI-Based Conversational Support Tool
inferred← citeshttps://doi.org/10.3390/info14090503openalex-snapshot
Designing a Chatbot for Contemporary Education: A Systematic Literature Review
inferred← citeshttps://doi.org/10.3390/mti7110103openalex-snapshot
Investigating the Support Provided by Chatbots to Educational Institutions and Their Students: A Systematic Literature Review
inferred← citeshttps://doi.org/10.5753/jis.2024.4350openalex-snapshot
A Systematic Mapping Study about Technologies for Hedonic Aspects Evaluation in Text-based Chatbots
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