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"Nip it in the Bud": Moderation Strategies in Open Source Software Projects and the Role of Bots
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
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How the Cathedral Embraced the Bazaar, and the Bazaar Became a Cathedral
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Norm Violation in Online Communities – A Study of Stack Overflow Comments
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Produktentwicklung mit virtuellen Communities
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Insights into Developers’ Abandonment in FLOSS Projects
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The Types, Roles, and Practices of Documentation in Data Analytics Open Source Software Libraries
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On negative results when using sentiment analysis tools for software engineering research
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Sentiment Polarity Detection for Software Development
inferredcites →https://doi.org/10.1016/j.chb.2011.10.014openalex-snapshot
Effects of anonymity, invisibility, and lack of eye-contact on toxic online disinhibition
inferredcites →https://doi.org/10.1016/j.infoandorg.2012.08.001openalex-snapshot
Artifacts that organize: Delegation in the distributed organization
inferredcites →https://doi.org/10.1016/j.jss.2023.111935openalex-snapshot
Incivility detection in open source code review and issue discussions
inferredcites →https://doi.org/10.1016/s0048-7333(02)00095-1openalex-snapshot
How open source software works: “free” user-to-user assistance
inferredcites →https://doi.org/10.1080/19390459.2014.935173openalex-snapshot
Collective action and the evolution of social norms
inferredcites →https://doi.org/10.1089/1094931041291295openalex-snapshot
The Online Disinhibition Effect
inferredcites →https://doi.org/10.1109/apsec51365.2020.00030openalex-snapshot
A Benchmark Study of the Contemporary Toxicity Detectors on Software Engineering Interactions
inferredcites →https://doi.org/10.1109/ase.2017.8115623openalex-snapshot
SentiCR: A customized sentiment analysis tool for code review interactions
inferredcites →https://doi.org/10.1109/chase.2013.6614749openalex-snapshot
Soft skills in software engineering: A study of its demand by software companies in Uruguay
inferredcites →https://doi.org/10.1109/esem.2013.23openalex-snapshot
Impact of Peer Code Review on Peer Impression Formation: A Survey
inferredcites →https://doi.org/10.1109/hicss.2008.383openalex-snapshot
Scaling Consensus: Increasing Decentralization in Wikipedia Governance
inferredcites →https://doi.org/10.1109/hicss.2015.623openalex-snapshot
FLOSS as a Source for Profanity and Insults: Collecting the Data
inferredcites →https://doi.org/10.1109/icse-nier.2017.18openalex-snapshot
Anger and Its Direction in Collaborative Software Development
inferredcites →https://doi.org/10.1109/icse19354.2012openalex-snapshot
2012 34th International Conference on Software Engineering (ICSE)
inferredcites →https://doi.org/10.1109/icsm.2011.6080832openalex-snapshot
Sociotechnical coordination and collaboration in open source software
inferredcites →https://doi.org/10.1109/icsm.2015.7332508openalex-snapshot
Choosing your weapons: On sentiment analysis tools for software engineering research
inferredcites →https://doi.org/10.1111/j.1548-1360.2009.01036.xopenalex-snapshot
CODE IS SPEECH: Legal Tinkering, Expertise, and Protest among Free and Open Source Software Developers
inferredcites →https://doi.org/10.1145/1180875.1180950openalex-snapshot
The human infrastructure of cyberinfrastructure
inferredcites →https://doi.org/10.1145/1368088.1368160openalex-snapshot
The influence of organizational structure on software quality
inferredcites →https://doi.org/10.1145/1453101.1453107openalex-snapshot
Latent social structure in open source projects
inferredcites →https://doi.org/10.1145/1718918.1718941openalex-snapshot
The work of sustaining order in wikipedia
inferredcites →https://doi.org/10.1145/1753326.1753542openalex-snapshot
Understanding dispute resolution online
inferredcites →https://doi.org/10.1145/2491411.2494578openalex-snapshot
Towards emotional awareness in software development teams
inferredcites →https://doi.org/10.1145/2522968.2522971openalex-snapshot
Organizational social structures for software engineering
inferredcites →https://doi.org/10.1145/2597073.2597086openalex-snapshot
Do developers feel emotions? an exploratory analysis of emotions in software artifacts
inferredcites →https://doi.org/10.1145/2597073.2597118openalex-snapshot
Sentiment analysis of commit comments in GitHub: an empirical study
inferredcites →https://doi.org/10.1145/2635868.2635882openalex-snapshot
Let's talk about it: evaluating contributions through discussion in GitHub
inferredcites →https://doi.org/10.1145/2702123.2702549openalex-snapshot
Gender and Tenure Diversity in GitHub Teams
inferredcites →https://doi.org/10.1145/2818048.2819950openalex-snapshot
Effectiveness of Conflict Management Strategies in Peer Review Process of Online Collaboration Projects
inferredcites →https://doi.org/10.1145/2901739.2901781openalex-snapshot
Sentiment analysis in tickets for IT support
inferredcites →https://doi.org/10.1145/2998181.2998277openalex-snapshot
Shaping Pro and Anti-Social Behavior on Twitch Through Moderation and Example-Setting
inferredcites →https://doi.org/10.1145/3025453.3025985openalex-snapshot
Multimodal Classification of Moderated Online Pro-Eating Disorder Content
inferredcites →https://doi.org/10.1145/3185593openalex-snapshot
Online Harassment and Content Moderation
inferredcites →https://doi.org/10.1145/3313831.3376783openalex-snapshot
Keeping Community in the Loop: Understanding Wikipedia Stakeholder Values for Machine Learning-Based Systems
inferredcites →https://doi.org/10.1145/3338243openalex-snapshot
Human-Machine Collaboration for Content Regulation
inferredcites →https://doi.org/10.1145/3359157openalex-snapshot
Moderation Challenges in Voice-based Online Communities on Discord
inferredcites →https://doi.org/10.1145/3359210openalex-snapshot
How to Communicate when Submitting Patches
inferredcites →https://doi.org/10.1145/3359224openalex-snapshot
The Signals that Potential Contributors Look for When Choosing Open-source Projects
inferredcites →https://doi.org/10.1145/3359276openalex-snapshot
Crossmod: A Cross-Community Learning-based System to Assist Reddit Moderators
inferredcites →https://doi.org/10.1145/3359294openalex-snapshot
"Did You Suspect the Post Would be Removed?"
inferredcites →https://doi.org/10.1145/3377811.3380414openalex-snapshot
Predicting developers' negative feelings about code review
inferredcites →https://doi.org/10.1145/3377816.3381732openalex-snapshot
Stress and burnout in open source
inferredcites →https://doi.org/10.1145/3411764.3445092openalex-snapshot
The Psychological Well-Being of Content Moderators
inferredcites →https://doi.org/10.1145/3415179openalex-snapshot
Exploring Antecedents and Consequences of Toxicity in Online Discussions
inferredcites →https://doi.org/10.1145/3422392.3422459openalex-snapshot
What to Expect from Code Review Bots on GitHub?
inferredcites →https://doi.org/10.1145/3449093openalex-snapshot
Code of Conduct Conversations in Open Source Software Projects on Github
inferredcites →https://doi.org/10.1145/3449249openalex-snapshot
The Labor of Maintaining and Scaling Free and Open-Source Software Projects
inferredcites →https://doi.org/10.1145/3468264.3473492openalex-snapshot
Contextualizing toxicity in open source: a qualitative study
inferredcites →https://doi.org/10.1145/3476042openalex-snapshot
Don't Disturb Me: Challenges of Interacting with Software Bots on Open Source Software Projects
inferredcites →https://doi.org/10.1145/3479497openalex-snapshot
The "Shut the f**k up" Phenomenon: Characterizing Incivility in Open Source Code Review Discussions
inferredcites →https://doi.org/10.1145/3479573openalex-snapshot
"How advertiser-friendly is my video?": YouTuber's Socioeconomic Interactions with Algorithmic Content Moderation
inferredcites →https://doi.org/10.1145/3490499openalex-snapshot
Quarantined! Examining the Effects of a Community-Wide Moderation Intervention on Reddit
inferredcites →https://doi.org/10.1145/3500868.3560923openalex-snapshot
Ethical Tensions, Norms, and Directions in the Extraction of Online Volunteer Work
inferredcites →https://doi.org/10.1145/3510460openalex-snapshot
Women’s Participation in Open Source Software: A Survey of the Literature
inferredcites →https://doi.org/10.1145/3534929openalex-snapshot
A Trade-off-centered Framework of Content Moderation
inferredcites →https://doi.org/10.1145/3579631openalex-snapshot
Wisdom of Two Crowds: Misinformation Moderation on Reddit and How to Improve this Process---A Case Study of COVID-19
inferredcites →https://doi.org/10.1177/1050651918780202openalex-snapshot
Open-Source Software in the Sciences: The Challenge of User Support
inferredcites →https://doi.org/10.1177/1461444818773059openalex-snapshot
Censored, suspended, shadowbanned: User interpretations of content moderation on social media platforms
inferredcites →https://doi.org/10.1177/1461444818821316openalex-snapshot
Moderator engagement and community development in the age of algorithms
inferredcites →https://doi.org/10.1177/1524839915580941openalex-snapshot
Qualitative Inquiry and Research Design: Choosing Among Five Approaches
inferredcites →https://doi.org/10.1177/2053951720919963openalex-snapshot
Playing with machines: Using machine learning to understand automated copyright enforcement at scale
inferredcites →https://doi.org/10.1177/2056305119832588openalex-snapshot
Free Speech and Safe Spaces: How Moderation Policies Shape Online Discussion Spaces
inferredcites →https://doi.org/10.1257/jep.14.3.137openalex-snapshot
Collective Action and the Evolution of Social Norms
inferredcites →https://doi.org/10.1609/icwsm.v13i01.3221openalex-snapshot
Detecting Potential Warning Behaviors of Ideological Radicalization in an Alt-Right Subreddit
inferredcites →https://doi.org/10.2753/mis0742-1222260103openalex-snapshot
Decentralization in Wikipedia Governance
inferredcites →https://doi.org/10.5465/amj.2007.27169153openalex-snapshot
The Emergence of Governance in an Open Source Community
inferredcites →https://doi.org/10.7551/mitpress/8472.003.0005openalex-snapshot
Regulating Behavior in Online Communities
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inferred← citeshttps://doi.org/10.1145/3653707openalex-snapshot
Adopting Third-party Bots for Managing Online Communities
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inferred← citeshttps://doi.org/10.1145/3744916.3787839openalex-snapshot
Toxicity Ahead: Forecasting Conversational Derailment on GitHub
inferred← citeshttps://doi.org/10.1145/3757627openalex-snapshot
Mapping Community Appeals Systems: Lessons for Community-led Moderation in Multi-Level Governance
inferred← citeshttps://doi.org/10.1145/3817017openalex-snapshot
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