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Understanding the Benefits and Design of Chatbots to Meet the Healthcare Needs of Migrant Workers
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
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The “Had Mores”: Exploring korean immigrants’ information behavior and ICT usage when settling in the United States
inferredcites →https://doi.org/10.1002/ijgo.13457openalex-snapshot
The effect of the COVID‐19 pandemic on maternal health due to delay in seeking health care: Experience from a tertiary center
inferredcites →https://doi.org/10.1007/978-3-030-49186-4_31openalex-snapshot
An Overview of Chatbot Technology
inferredcites →https://doi.org/10.1007/978-3-319-67024-9_5openalex-snapshot
Culturally-Aware Healthcare Systems
inferredcites →https://doi.org/10.1007/s10639-021-10542-yopenalex-snapshot
The evaluation of chatbot as a tool for health literacy education among undergraduate students
inferredcites →https://doi.org/10.1016/b978-155860712-5/50002-3openalex-snapshot
Scenario-Based Usability Engineering
inferredcites →https://doi.org/10.1016/j.compbiomed.2021.105004openalex-snapshot
A conversational agent for querying Italian Patient Information Leaflets and improving health literacy
inferredcites →https://doi.org/10.1016/j.drugpo.2020.102910openalex-snapshot
Enacting ‘more-than-human’ care: Clients’ and counsellors’ views on the multiple affordances of chatbots in alcohol and other drug counselling
inferredcites →https://doi.org/10.1016/j.ijcard.2018.08.090openalex-snapshot
Improving health literacy in patients with chronic conditions: A call to action
inferredcites →https://doi.org/10.1016/j.ijcard.2019.06.039openalex-snapshot
Technology approaches to digital health literacy
inferredcites →https://doi.org/10.1016/j.ijhcs.2021.102630openalex-snapshot
The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots
inferredcites →https://doi.org/10.1016/j.ijhm.2014.05.004openalex-snapshot
A scenario-based experiment and a field study: A comparative examination for service failure and recovery
inferredcites →https://doi.org/10.1016/j.ijnurstu.2015.03.021openalex-snapshot
Health literacy as the missing link in the provision of immigrant health care: A qualitative study of Southeast Asian immigrant women in Taiwan
inferredcites →https://doi.org/10.1016/j.ipm.2019.102072openalex-snapshot
Information behavior and ICT use of Latina immigrants to the U.S. Midwest
inferredcites →https://doi.org/10.1016/j.maturitas.2020.04.004openalex-snapshot
COVID-19: The forgotten priorities of the pandemic
inferredcites →https://doi.org/10.1016/j.mlwa.2020.100006openalex-snapshot
Chatbots: History, technology, and applications
inferredcites →https://doi.org/10.1017/s0144686x00020079openalex-snapshot
Communication Between Provider and Patient: Values, Biography, and Empowerment in Clinical Practice
inferredcites →https://doi.org/10.1017/s0144686x11001309openalex-snapshot
Care relationships, quality of care and migrant workers caring for older people
inferredcites →https://doi.org/10.1038/s41591-018-0300-7openalex-snapshot
High-performance medicine: the convergence of human and artificial intelligence
inferredcites →https://doi.org/10.1038/s41746-017-0012-2openalex-snapshot
Artificial intelligence powers digital medicine
inferredcites →https://doi.org/10.1080/10810730.2010.499991openalex-snapshot
Usability of Conversational Agents by Patients with Inadequate Health Literacy: Evidence from Two Clinical Trials
inferredcites →https://doi.org/10.1080/19371918.2013.776416openalex-snapshot
Effective Doctor–Patient Communication: An Updated Examination
inferredcites →https://doi.org/10.1089/tmj.2018.0236openalex-snapshot
Patient-Centered Methods for Designing and Developing Health Information Communication Technologies: A Systematic Review
inferredcites →https://doi.org/10.1097/jcma.0000000000000224openalex-snapshot
Barriers to health care services in migrants and potential strategies to improve accessibility: A qualitative analysis
inferredcites →https://doi.org/10.1111/j.2042-7174.2011.00172.xopenalex-snapshot
Community pharmacists' perceptions of barriers to communication with migrants
inferredcites →https://doi.org/10.1111/jocs.14638openalex-snapshot
Collateral damage of COVID‐19 pandemic: Delayed medical care
inferredcites →https://doi.org/10.1136/amiajnl-2011-000199openalex-snapshot
Making electronic prescribing alerts more effective: scenario-based experimental study in junior doctors
inferredcites →https://doi.org/10.1136/amiajnl-2013-002350openalex-snapshot
Seeking health information online: does limited healthcare access matter?
inferredcites →https://doi.org/10.1136/bmjqs-2021-013937openalex-snapshot
Diagnostic error experiences of patients and families with limited English-language health literacy or disadvantaged socioeconomic position in a cross-sectional US population-based survey
inferredcites →https://doi.org/10.1145/2494091.2497362openalex-snapshot
Utilizing emerging technologies to promote more efficient face-to-face patient-clinician communication
inferredcites →https://doi.org/10.1145/2858036.2858331openalex-snapshot
Syrian Refugees and Digital Health in Lebanon
inferredcites →https://doi.org/10.1145/3145472openalex-snapshot
Participatory Design and Participatory Research
inferredcites →https://doi.org/10.1145/3167132.3167362openalex-snapshot
A quality analysis of facebook messenger's most popular chatbots
inferredcites →https://doi.org/10.1145/3313831.3376261openalex-snapshot
Unmet Needs and Opportunities for Mobile Translation AI
inferredcites →https://doi.org/10.1145/3313831.3376329openalex-snapshot
Culture in Action: Unpacking Capacities to Inform Assets-Based Design
inferredcites →https://doi.org/10.1145/3313831.3376458openalex-snapshot
Supporting the Supporters of Unaccompanied Migrant Youth
inferredcites →https://doi.org/10.1145/332051.332075openalex-snapshot
Embodied conversational interface agents
inferredcites →https://doi.org/10.1145/3392836openalex-snapshot
Designing a Chatbot as a Mediator for Promoting Deep Self-Disclosure to a Real Mental Health Professional
inferredcites →https://doi.org/10.1145/3484507openalex-snapshot
An Empirical Study of Older Adult’s Voice Assistant Use for Health Information Seeking
inferredcites →https://doi.org/10.1145/3484508openalex-snapshot
Experiences of a Speech-enabled Conversational Agent for the Self-report of Well-being among People Living with Affective Disorders: An In-the-Wild Study
inferredcites →https://doi.org/10.1145/3484510openalex-snapshot
Discourse Behavior of Older Adults Interacting with a Dialogue Agent Competent in Multiple Topics
inferredcites →https://doi.org/10.1145/3485874openalex-snapshot
Chatbots to Support Young Adults’ Mental Health: An Exploratory Study of Acceptability
inferredcites →https://doi.org/10.1145/3488056openalex-snapshot
Relational Agents for the Homeless with Tuberculosis Experience: Providing Social Support Through Human–agent Relationships
inferredcites →https://doi.org/10.1145/3491102.3502116openalex-snapshot
Designing Chatbots with Black Americans with Chronic Conditions: Overcoming Challenges against COVID-19
inferredcites →https://doi.org/10.1145/3532860openalex-snapshot
Special Issue on Conversational Agents for Healthcare and Wellbeing
inferredcites →https://doi.org/10.1145/3555600openalex-snapshot
Taking a Language Detour: How International Migrants Speaking a Minority Language Seek COVID-Related Information in Their Host Countries
inferredcites →https://doi.org/10.1145/3610101openalex-snapshot
Understanding and Designing Multi-level Preventive Medication Support Against HIV for Men who Have Sex with Men in Taiwan
inferredcites →https://doi.org/10.1145/544220.544345openalex-snapshot
Using the internet to communicate with immigrant/refugee communities about health
inferredcites →https://doi.org/10.1177/1050651920958507openalex-snapshot
The WHO Health Alert: Communicating a Global Pandemic with WhatsApp
inferredcites →https://doi.org/10.1177/1461444804039906openalex-snapshot
Slouching Toward the Ordinary: Current Trends in Computer-Mediated Communication
inferredcites →https://doi.org/10.1177/20552076221133764openalex-snapshot
Exploring low-income migrant workers’ health information-seeking behavior during COVID-19 in Taiwan: A qualitative study
inferredcites →https://doi.org/10.1191/1478088706qp063oaopenalex-snapshot
Using thematic analysis in psychology
inferredcites →https://doi.org/10.1371/journal.pone.0218669openalex-snapshot
Breaking down the barriers: Understanding migrant workers’ access to healthcare in Malaysia
inferredcites →https://doi.org/10.2196/12231openalex-snapshot
Designing a Chatbot for a Brief Motivational Interview on Stress Management: Qualitative Case Study
inferredcites →https://doi.org/10.2196/12887openalex-snapshot
Physicians’ Perceptions of Chatbots in Health Care: Cross-Sectional Web-Based Survey
inferredcites →https://doi.org/10.2196/12996openalex-snapshot
A Virtual Agent to Support Individuals Living With Physical and Mental Comorbidities: Co-Design and Acceptability Testing
inferredcites →https://doi.org/10.2196/jmir.1893openalex-snapshot
Active Assistance Technology for Health-Related Behavior Change: An Interdisciplinary Review
inferredcites →https://doi.org/10.2196/jmir.8033openalex-snapshot
The Effect of Screen-to-Screen Versus Face-to-Face Consultation on Doctor-Patient Communication: An Experimental Study with Simulated Patients
inferredcites →https://doi.org/10.22605/rrh5313openalex-snapshot
Precarious patients: health professionals’ perspectives on providing care to Mexican and Jamaican migrants in Canada’s Seasonal Agricultural Worker Program
inferredcites →https://doi.org/10.29337/ijdh.25openalex-snapshot
Evaluation of COVID-19 Information Provided by Digital Voice Assistants
inferredcites →https://doi.org/10.3390/su11010232openalex-snapshot
Migrant Workers and Physical Health: An Umbrella Review
inferredcites →https://doi.org/10.4108/icst.pervasivehealth.2013.252024openalex-snapshot
Visual Feedback on Nonverbal Communication: A Design Exploration with Healthcare Professionals
inferredcites →https://doi.org/10.5771/9781475873191-142openalex-snapshot
Georgia Institute of Technology
inferredcites →https://doi.org/10.59096/osir.v13i2.262825openalex-snapshot
Designing a Competent Chatbot to Counter the COVID-19 Pandemic and Empower Risk Communication in an Emergency Response System
inferredcites →https://doi.org/10.5993/ajhb.31.s1.4openalex-snapshot
The Causal Pathways Linking Health Literacy to Health Outcomes
What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
inferred← citeshttps://doi.org/10.1007/978-3-031-93733-0_25openalex-snapshot
Interdisciplinary Co-design with LLM-Based Multi-agents: A Human-AI Platform for Complex Design Challenges
inferred← citeshttps://doi.org/10.1007/978-3-031-93736-1_17openalex-snapshot
Designing an AI Chatbot for Team-Based Diabetes Care: An Iterative Human-in-the-Loop Approach
inferred← citeshttps://doi.org/10.1007/978-3-031-93739-2_14openalex-snapshot
Quic: Efficient Chat-Based Decision-Making for Democratic Participation in Organizations Using the Evocracy Protocol
inferred← citeshttps://doi.org/10.1007/978-3-031-93739-2_16openalex-snapshot
Enhancing Consensus-Building in Collaborative Design: A Systematic Review of Digital Design Tools
inferred← citeshttps://doi.org/10.1016/j.ijmedinf.2026.106460openalex-snapshot
A scoping review on conversational AI in mental health: A human-centered perspective
inferred← citeshttps://doi.org/10.1016/j.lanepe.2025.101421openalex-snapshot
Artificial Intelligence in migrant health: a critical perspective on opportunities and risks
inferred← citeshttps://doi.org/10.1080/01488376.2024.2354930openalex-snapshot
In the Echoes of Tomorrow: The Intersection of Social Work and Artificial Intelligence Through the Eyes of Turkish Students
inferred← citeshttps://doi.org/10.1088/1741-2552/ae6ff1openalex-snapshot
An online brain-computer interface for detecting incongruity in augmented reality applications
inferred← citeshttps://doi.org/10.1108/mhsi-10-2025-0281openalex-snapshot
AI-enhanced therapeutic alliance: bridging AI innovation and mental health care
inferred← citeshttps://doi.org/10.1108/s2051-233320250000012019openalex-snapshot
International Migration Management, Employment and Health Integration of Migrants and Refugees in the Artificial Intelligence Era
inferred← citeshttps://doi.org/10.1109/flics70075.2026.11621908openalex-snapshot
GuidaPA: Privacy-Preserving Chatbot for Public Administration via Federated Learning
inferred← citeshttps://doi.org/10.1145/3613905.3650957openalex-snapshot
“I Don't Want to be Pitied by a Bot”: Understand How to Design Chatbots to Support People Being Ghosted on Dating Applications
inferred← citeshttps://doi.org/10.1145/3678884.3685922openalex-snapshot
SaludConectaMX: Lessons Learned from Deploying a Cooperative Mobile Health System for Pediatric Cancer Care in Mexico
inferred← citeshttps://doi.org/10.1145/3706598.3713091openalex-snapshot
Into the Unknown: Leveraging Conversational AI in Supporting Young Migrants' Journeys Towards Cultural Adaptation
inferred← citeshttps://doi.org/10.1145/3706598.3713165openalex-snapshot
Participatory AI Considerations for Advancing Racial Health Equity
inferred← citeshttps://doi.org/10.1145/3706598.3713362openalex-snapshot
"Kya family planning after marriage hoti hai?": Integrating Cultural Sensitivity in an LLM Chatbot for Reproductive Health
inferred← citeshttps://doi.org/10.1145/3706598.3714050openalex-snapshot
The News Says, the Bot Says: How Immigrants and Locals Differ in Chatbot-Facilitated News Reading
inferred← citeshttps://doi.org/10.1145/3715335.3744892openalex-snapshot
Designing Cross-Language Chatbots for Care: An Adaptive Co-Design Approach through Multi-Modal Engagement
inferred← citeshttps://doi.org/10.1145/3729479openalex-snapshot
CataractBot: An LLM-powered Expert-in-the-Loop Chatbot for Cataract Patients
inferred← citeshttps://doi.org/10.1145/3757430openalex-snapshot
The Typing Cure: Experiences with Large Language Model Chatbots for Mental Health Support
inferred← citeshttps://doi.org/10.1145/3772318.3790899openalex-snapshot
What Happened to Scenario-Based Design in HCI?: A Scoping Review
inferred← citeshttps://doi.org/10.1145/3772363.3798865openalex-snapshot
"I'm Basically a 24-Hour Navigator": A Case Study of PrEP Navigators' Use of LINE Messaging Application for Case Management in Taiwan
inferred← citeshttps://doi.org/10.1186/s12954-025-01338-1openalex-snapshot
Developing and testing a digital harm reduction app for GBMSM engaging in chemsex: a feasibility study grounded in users' lived experiences
inferred← citeshttps://doi.org/10.2174/0118743501364500250515043823openalex-snapshot
Exploring the Perceived Social Support (PSS) of ChatGPT among Female Migrants in the Gulf Countries: A Qualitative Analysis
inferred← citeshttps://doi.org/10.3389/fpsyg.2025.1624975openalex-snapshot
Impact of virtual avatar appearance realism on perceptual interaction experience: a network meta-analysis
inferred← citeshttps://doi.org/10.3390/healthcare14101324openalex-snapshot
Unlocking AI Chatbot Potential in Healthcare: Trust-Enhanced DeLone & McLean IS Success Model
inferred← citeshttps://doi.org/10.3399/bjgpo.2025.0107openalex-snapshot
The patient-safety implications of AI-based communication with migrants in general practice: a scoping review
inferred← citeshttps://doi.org/10.5204/thesis.eprints.248811openalex-snapshot
A mixed-methods investigation of foot self-care practices among people with diabetes mellitus in Qatar
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