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Enhancing Conversations in Migrant Counseling Services: Designing for Trustworthy Human-AI Collaboration
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
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Universal design, inclusive design, accessible design, design for all: different concepts—one goal? On the concept of accessibility—historical, methodological and philosophical aspects
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An experimental study of public trust in AI chatbots in the public sector
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Chatbots: History, technology, and applications
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Personal experiences of digital public services access and use: Older migrants’ digital choices
inferredcites →https://doi.org/10.1080/10447318.2018.1550177openalex-snapshot
Thinking OutsideTheBox - Designing Smart Things with Autistic Children
inferredcites →https://doi.org/10.1080/10447318.2020.1807710openalex-snapshot
Systematic Review: Trust-Building Factors and Implications for Conversational Agent Design
inferredcites →https://doi.org/10.1080/15710882.2010.499467openalex-snapshot
Empowering marginalised children in developing countries through participatory design processes
inferredcites →https://doi.org/10.1080/17450101.2017.1421022openalex-snapshot
Counter-mapping migration: irregular migrants’ stories through cognitive mapping
inferredcites →https://doi.org/10.1080/18626033.2019.1623556openalex-snapshot
Designs for the Pluriverse: Radical Interdependence, Autonomy, and the Making of Worlds
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Vulnerability
inferredcites →https://doi.org/10.1109/conit51480.2021.9498508openalex-snapshot
Conversational AI: Chatbots
inferredcites →https://doi.org/10.1109/icalt.2017.143openalex-snapshot
RefugeeScout: Learning German Culture for a Better Integration with a Storytelling Application
inferredcites →https://doi.org/10.1111/pops.12613openalex-snapshot
Trust, Distrust, and Security: An Untrustworthy Immigrant in a Trusting Community
inferredcites →https://doi.org/10.1136/jech.2004.028662openalex-snapshot
Participatory action research
inferredcites →https://doi.org/10.1145/1182475.1182499openalex-snapshot
System designer assessments of role play as a design method
inferredcites →https://doi.org/10.1145/1718918.1718991openalex-snapshot
Social use of computer-mediated communication by adults on the autism spectrum
inferredcites →https://doi.org/10.1145/1900441.1900448openalex-snapshot
Participatory design and "democratizing innovation"
inferredcites →https://doi.org/10.1145/2598510.2598556openalex-snapshot
Understanding the role of designers' personal experiences in interaction design practice
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Promoting participatory community building in refugee camps with mapping technology
inferredcites →https://doi.org/10.1145/2851581.2851603openalex-snapshot
Adapting Design Thinking and Cultural Probes to the Experiences of Immigrant Youth
inferredcites →https://doi.org/10.1145/2851581.2892549openalex-snapshot
Co-designing Scientific Software
inferredcites →https://doi.org/10.1145/2858036.2858081openalex-snapshot
The Ins and Outs of HCI for Development
inferredcites →https://doi.org/10.1145/2998181.2998269openalex-snapshot
Self-Disclosure and Perceived Trustworthiness of Airbnb Host Profiles
inferredcites →https://doi.org/10.1145/3145472openalex-snapshot
Participatory Design and Participatory Research
inferredcites →https://doi.org/10.1145/3274409openalex-snapshot
How Latino Children in the U.S. Engage in Collaborative Online Information Problem Solving with their Families
inferredcites →https://doi.org/10.1145/3290605.3300327openalex-snapshot
Ways of Knowing When Research Subjects Care
inferredcites →https://doi.org/10.1145/3313831.3376245openalex-snapshot
When the Civic Turn turns Digital: Designing Safe and Secure Refugee Resettlement
inferredcites →https://doi.org/10.1145/3314344.3332481openalex-snapshot
Moving into a technology land
inferredcites →https://doi.org/10.1145/3357236.3395495openalex-snapshot
Creating a Chatbot for and with Migrants
inferredcites →https://doi.org/10.1145/3364996openalex-snapshot
Rebuilding Social Capital in Refugees and Asylum Seekers
inferredcites →https://doi.org/10.1145/3377325.3377523openalex-snapshot
Predictive text encourages predictable writing
inferredcites →https://doi.org/10.1145/3411764.3445557openalex-snapshot
“I Can’t Reply with That”: Characterizing Problematic Email Reply Suggestions
inferredcites →https://doi.org/10.1145/3476050openalex-snapshot
"What is the Topic of the Group, Please?" On Migration, Care and the Challenges of Participation in Design
inferredcites →https://doi.org/10.1145/3490555openalex-snapshot
A Decade of International Migration Research in HCI: Overview, Challenges, Ethics, Impact, and Future Directions
inferredcites →https://doi.org/10.1145/3543829.3544518openalex-snapshot
Conversational Agents Trust Calibration
inferredcites →https://doi.org/10.1145/3544548.3581005openalex-snapshot
Be Our Guest: Intercultural Heritage Exchange through Augmented Reality (AR)
inferredcites →https://doi.org/10.1145/3544549.3574172openalex-snapshot
DOIT: The Design of Interactive Things. Selected methods for quickly and effectively designing interactive systems from the user’s perspective
inferredcites →https://doi.org/10.1145/3544549.3585893openalex-snapshot
AI Writing Assistants Influence Topic Choice in Self-Presentation
inferredcites →https://doi.org/10.1145/3579455openalex-snapshot
A Matter of Time: Anticipation Work and Digital Temporalities in Refugee Humanitarian Assistance in Turkey
inferredcites →https://doi.org/10.1145/3579611openalex-snapshot
How Recent Migrants Develop Trust Through Community Commerce: The Emergence of Sociotechnical Adaptation
inferredcites →https://doi.org/10.1145/3593743.3593765openalex-snapshot
Practitioners’ Perspectives on Inclusion and Civic Empowerment in Finnish Public Sector AI
inferredcites →https://doi.org/10.1145/3617694.3623261openalex-snapshot
The Participatory Turn in AI Design: Theoretical Foundations and the Current State of Practice
inferredcites →https://doi.org/10.1159/000068584openalex-snapshot
Autonomy, Embeddedness and Adaptability in Immigration Contexts
inferredcites →https://doi.org/10.1177/0018720816634228openalex-snapshot
A Meta-Analysis of Factors Influencing the Development of Trust in Automation
inferredcites →https://doi.org/10.1177/0095399708321670openalex-snapshot
How Vulnerability and Trust Interact During Extreme Events
inferredcites →https://doi.org/10.1525/aa.2001.103.2.566openalex-snapshot
Reflexive Ethnography: A Guide to Researching Selves and Others
inferredcites →https://doi.org/10.15678/eber.2023.110201openalex-snapshot
The dark side of generative artificial intelligence: A critical analysis of controversies and risks of ChatGPT
inferredcites →https://doi.org/10.1787/52600c9e-enopenalex-snapshot
Drivers of trust in public institutions in Finland
inferredcites →https://doi.org/10.20380/gi2018.07openalex-snapshot
Sentiment Bias in Predictive Text Recommendations Results in Biased Writing
inferredcites →https://doi.org/10.23661/dp9.2019openalex-snapshot
Literature review: drivers of migration Why do people leave their homes? Is there an easy answer? A structured overview of migratory determinants
inferredcites →https://doi.org/10.3390/socsci11020054openalex-snapshot
Co-Designing with Migrants’ Easier Access to Public Services: A Technological Perspective
inferredcites →https://doi.org/10.4324/9781003230854openalex-snapshot
Public Innovation and Digital Transformation
What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
inferred← citeshttps://doi.org/10.1145/3706598.3713091openalex-snapshot
Into the Unknown: Leveraging Conversational AI in Supporting Young Migrants' Journeys Towards Cultural Adaptation
inferred← citeshttps://doi.org/10.1145/3719160.3737642openalex-snapshot
“Hey Google, How Do I File My Taxes?”: Evaluating Conversational Interfaces for Newcomers Navigating Government Services
inferred← citeshttps://doi.org/10.1145/3757505openalex-snapshot
Speculating Migrant Possible Worlds through Magic Machines
inferred← citeshttps://doi.org/10.1145/3772318.3791368openalex-snapshot
Ambiguous Loss: Facilitating Refugee Families’ Sense of Home through AI-Powered Storytelling
inferred← citeshttps://doi.org/10.1145/3808045.3808073openalex-snapshot
Reliance on AI-Drafted Emails at Work: The Role of Mind Perception Across Task Contexts and Chatbot Designs
inferred← citeshttps://doi.org/10.1145/3816910openalex-snapshot
Characterizing an LLM-driven Social Network: The Case of Chirper.ai
inferred← citeshttps://doi.org/10.2196/75078openalex-snapshot
A Prompt Engineering Framework for Large Language Model–Based Mental Health Chatbots: Conceptual Framework
inferred← citeshttps://doi.org/10.23887/jmt.v5i4.101988openalex-snapshot
An Artificial Intelligence (AI)–Based Counseling Service Application System for Distance Higher Education Students
inferred← citeshttps://doi.org/10.3390/fi17060235openalex-snapshot
LLM Performance in Low-Resource Languages: Selecting an Optimal Model for Migrant Integration Support in Greek
inferred← citeshttps://doi.org/10.3399/bjgpo.2025.0107openalex-snapshot
The patient-safety implications of AI-based communication with migrants in general practice: a scoping review
inferred← citeshttps://doi.org/10.64898/2025.12.20.25341076openalex-snapshot
Assessing Depression Severity Through a Passive Digital Mood Marker
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