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Exploring the Effects of Chatbot Anthropomorphism and Human Empathy on Human Prosocial Behavior Toward Chatbots
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
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Momentary Happiness: The Role of Psychological Need Satisfaction
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Cognitive and Affective Empathy Relate Differentially to Emotion Regulation
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“Emoji, I can feel your pain” – Neural responses to facial and emoji expressions of pain
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Effects of visual and linguistic anthropomorphic cues on social perception, self-awareness, and information disclosure in a health website
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Investigating the nature of children's altruism using a social humanoid robot
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Towards prosocial design: A scoping review of the use of robots and virtual agents to trigger prosocial behaviour
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Human confidence in artificial intelligence and in themselves: The evolution and impact of confidence on adoption of AI advice
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How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification
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Initial validation of the general attitudes towards Artificial Intelligence Scale
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Prosocial behavior toward machines
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Manipulation of non-verbal interaction style and demographic embodiment to increase anthropomorphic computer character credibility
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Evaluating a realistic agent in an advice-giving task
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Anthropomorphization of artificial agents leads to fair and strategic, but not altruistic behavior
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It’s a Match! The effects of chatbot anthropomorphization and chatbot gender on consumer behavior
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The mind in the machine: Anthropomorphism increases trust in an autonomous vehicle
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User perception and self-disclosure towards an AI psychotherapy chatbot according to the anthropomorphism of its profile picture
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Measuring individual differences in empathy: Evidence for a multidimensional approach.
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The relation of empathy to prosocial and related behaviors.
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Social exclusion decreases prosocial behavior.
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Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal
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The QCAE: A Questionnaire of Cognitive and Affective Empathy
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Sex differences in the ability to recognise non-verbal displays of emotion: A meta-analysis
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Emotional Support and Perceived Stress Among College Students Using Facebook.com: An Exploration of the Relationship Between Source Perceptions and Emotional Support
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Emoticons in Computer-Mediated Communication: Social Motives and Social Context
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Human Empathy Through the Lens of Social Neuroscience
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Gibson Env: Real-World Perception for Embodied Agents
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Evaluating the Impact of Emotional Apology on Human-Robot Trust
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With a Little Help of Humans. An Exploratory Study of Delivery Robots Stuck in Snow
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A hug from a robot encourages prosocial behavior
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Effect of Explicit Emotional Adaptation on Prosocial Behavior of Humans towards Robots depends on Prior Robot Experience
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Machines and Mindlessness: Social Responses to Computers
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Is empathy associated with more prosocial behaviour? A meta‐analysis
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What to Say to an Online Support-Seeker? The Influence of Others' Responses and Support-Seekers' Replies
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Establishing and maintaining long-term human-computer relationships
inferredcites →https://doi.org/10.1145/1514095.1514158openalex-snapshot
How anthropomorphism affects empathy toward robots
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The effect of robot appearance types on motivating donation
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Proceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction
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"I Hear You, I Feel You": Encouraging Deep Self-disclosure through a Chatbot
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Prompting Prosocial Human Interventions in Response to Robot Mistreatment
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Understanding Emoji Interpretation through User Personality and Message Context
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Tangible mixed reality for remote design review: a study understanding user perception and acceptance
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Building long-term empathy: A large-scale comparison of traditional and virtual reality perspective-taking
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Extending Perspective Taking to Nonhuman Animals and Artificial Entities
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Principles and Practice of Structural Equation Modeling
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Structural Equation Modeling: Concepts, Issues, and Applications.
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Building a Stronger CASA: Extending the Computers Are Social Actors Paradigm
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What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
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Coming of Age With Generative Artificial Intelligence: The High Stakes of Automating Adolescent Development
inferred← citeshttps://doi.org/10.15187/adr.2026.02.39.1.335openalex-snapshot
The Impact of AI Chatbot Anthropomorphism on User Experience: A Systematic Literature Review on Psychological Pathways and Contextual Conditions
inferred← citeshttps://doi.org/10.3389/fpubh.2026.1946882openalex-snapshot
Continuance intention toward AI-driven mHealth apps: an extended expectation confirmation model based on a cross-sectional study of young Chinese adults
inferred← citeshttps://doi.org/10.3390/digital6020028openalex-snapshot
Dynamic Anthropomorphism and Artificial Empathy in Conversational Agents: A Wizard-of-Oz Experimental Evaluation
inferred← citeshttps://doi.org/10.4018/979-8-3373-9325-4.ch002openalex-snapshot
Human-AI Interaction in Marketing
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