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The roles of transparency and trust in the relationship between corruption and citizen satisfaction

https://doi.org/10.1177/0020852311399230
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1002/pad.457openalex-snapshot
Towards unlimited transparency? Morals and facts concerning leaking to the press by public officials in the Netherlands
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Readings in Public Choice and Constitutional Political Economy
inferredcites →https://doi.org/10.1007/978-0-387-75870-1_30openalex-snapshot
Corruption
inferredcites →https://doi.org/10.1007/978-94-007-6772-0openalex-snapshot
Handbook of Social Psychology
inferredcites →https://doi.org/10.1007/s11115-007-0044-1openalex-snapshot
Measuring Citizen Satisfaction with Aspects of Public Services from a Local Authority and Determining Their Importance: A Case Study
inferredcites →https://doi.org/10.1017/cbo9781139175098openalex-snapshot
Corruption and Government
inferredcites →https://doi.org/10.1037//0022-3514.51.6.1173openalex-snapshot
The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.
inferredcites →https://doi.org/10.1046/j.1467-8500.2003.00333.xopenalex-snapshot
Managerial Quality, Administrative Performance and Trust in Governance: Can We Point to Causality?
inferredcites →https://doi.org/10.1080/1356931042000263537openalex-snapshot
Trust, cynicism and populist anti‐politics
inferredcites →https://doi.org/10.1086/233695openalex-snapshot
Trustworthiness
inferredcites →https://doi.org/10.1093/jopart/mui021openalex-snapshot
Linking Citizen Satisfaction with E-Government and Trust in Government
inferredcites →https://doi.org/10.1108/02621710610708577openalex-snapshot
Organization‐stakeholder relationships: exploring trust and transparency
inferredcites →https://doi.org/10.1111/0033-3352.00168openalex-snapshot
From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control
inferredcites →https://doi.org/10.1111/j.1467-9760.2004.00206.xopenalex-snapshot
Behind Closed Doors: Publicity, Secrecy, and the Quality of Deliberation
inferredcites →https://doi.org/10.1111/j.1557-203x.2006.tb00078.xopenalex-snapshot
CORRUPTION, ECONOMIC SATISFACTION, AND CONFIDENCE IN GOVERNMENT EVIDENCE FROM ARGENTINA
inferredcites →https://doi.org/10.1177/0020852303693003openalex-snapshot
Comparing Measures of Citizen Trust and User Satisfaction as Indicators of `Good Governance': Difficulties in Linking Trust and Satisfaction Indicators
inferredcites →https://doi.org/10.1177/0020852306064612openalex-snapshot
Numbers, nuances and moving targets: converging the use of corruption indicators or descriptors in assessing state development
inferredcites →https://doi.org/10.1177/0020852307075701openalex-snapshot
Organizational barriers to transparency
inferredcites →https://doi.org/10.1177/0020852309104175openalex-snapshot
Understanding modern transparency
inferredcites →https://doi.org/10.1177/0020852399652001openalex-snapshot
International Review of Administrative Sciences
inferredcites →https://doi.org/10.1177/009430610703600352openalex-snapshot
Transparency in Global Change: The Vanguard of the Open Society
inferredcites →https://doi.org/10.1177/0095399798302003openalex-snapshot
Maintaining and Restoring Public Trust in Government Agencies and their Employees
inferredcites →https://doi.org/10.1177/1094670504268453openalex-snapshot
Determining Attribute Importance in a Service Satisfaction Model
inferredcites →https://doi.org/10.1353/book5187openalex-snapshot
Governmental Transparency in the Path of Administrative Reform
inferredcites →https://doi.org/10.1525/9780520911185openalex-snapshot
Controlling Corruption
inferredcites →https://doi.org/10.2307/1953254openalex-snapshot
Corruption and Political Development: A Cost-Benefit Analysis
inferredcites →https://doi.org/10.2307/1957086openalex-snapshot
A Policy-Oriented Theory of Corruption
inferredcites →https://doi.org/10.2307/255661openalex-snapshot
Trust and Participation in Organizational Decision Making as Predictors of Satisfaction
inferredcites →https://doi.org/10.2307/jj.11374757openalex-snapshot
Transparency in Global Change
inferredcites →https://doi.org/10.2753/pin1099-9922110400openalex-snapshot
What Is Transparency?
inferredcites →https://doi.org/10.2753/pmr1530-9576300403openalex-snapshot
Pieces of a Puzzle: Linking Government Performance, Citizen Satisfaction, and Trust
inferredcites →https://doi.org/10.3102/00346543070004547openalex-snapshot
A Multidisciplinary Analysis of the Nature, Meaning, and Measurement of Trust
inferredcites →https://doi.org/10.4135/9781452243610.n15openalex-snapshot
The Organizational Trust Inventory (OTI): Development and Validation
inferredcites →https://doi.org/10.4324/9781315126647openalex-snapshot
Political Corruption
inferredcites →https://doi.org/10.4324/9781315126647-26openalex-snapshot
Corruption and Political Development: A Cost-Benefit Analysis
inferredcites →https://doi.org/10.5281/zenodo.14579729openalex-snapshot
SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality
inferredcites →https://doi.org/10.5406/21520542.36.4.05openalex-snapshot
Public Affairs Quarterly
inferredcites →https://doi.org/10.5465/amr.1998.926617openalex-snapshot
Not So Different After All: A Cross-Discipline View Of Trust
inferredcites →https://doi.org/10.5860/choice.37-3570openalex-snapshot
Corruption and government: causes, consequences, and reform
inferredcites →https://doi.org/10.5860/choice.45-2887openalex-snapshot
Governmental transparency in the path of administrative reform
inferredcites →https://doi.org/10.5871/bacad/9780197263839.003.0001openalex-snapshot
Transparency in Historical Perspective
inferredcites →https://doi.org/10.5871/bacad/9780197263839.003.0002openalex-snapshot
Varieties of Transparency
inferredcites →https://doi.org/10.5871/bacad/9780197263839.003.0005openalex-snapshot
Transparency and the Ethics of Communication
inferredcites →https://doi.org/10.5871/bacad/9780197263839.003.0006openalex-snapshot
The More Closely We Are Watched, the Better We Behave?
inferredcites →https://doi.org/10.7312/flor14158openalex-snapshot
The Right to Know
inferredcites →https://doi.org/10.7312/flor14158-introopenalex-snapshot
Introduction. The Battle Over Transparency

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

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On the Cross-Domain Scholarship of Trust in the Institutional Context
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Measuring Trust in Government Amid COVID-19 Pandemic and the Russian-Ukraine War
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Expanding and Evaluating Public Satisfaction with Wildlife Governance: Insights from Deer Management in Indiana, USA
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Public Trust in Local Government: Explaining the Role of Good Governance Practices
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Roles of Transparency and Trust in the Relationship between Privatization and Customers’ Satisfaction in Ethiopia: Results of Structural Equation Modelling
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Exploring the Linkage Between Public Corruption and Political Trust in Mauritius: a PLS-SEM Approach
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Transparency in Biotech Governance: What Informed Citizens Request from Xenotransplantation
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The impact of public corruption on marketplace lending outcomes
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Knowledge and acceptance of drought policies: The mediating effects of trust in government and perceived efficacy
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Transparency Initiatives (TI) in Construction: The Social Psychology of Human Behaviours
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Transparency Initiative (TI) for Enhancing Quality of Life: Behavioural Components that Lead to Corruption in Construction
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Behavioural Factors of Corruption in the Construction Industry
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Does corruption undermine trust in health care? Results from public opinion polls in Croatia
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The impact of accountability systems on public employee well-being and the moderating effects of role clarity and job autonomy
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Do Acknowledgement through Repetition and Non-referral Responses Build Satisfaction? Evidence from a Survey Experiment in China
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The impacts of fiscal transparency on perceived public service performance: empirical evidence from China
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What if performance accountability mechanisms engender distrust?
inferred← citeshttps://doi.org/10.1080/23311975.2022.2110648openalex-snapshot
The roles of accountability and transparency on public trust in the village governments: The intervening role of COVID-19 handling services quality
inferred← citeshttps://doi.org/10.1080/23745118.2024.2392141openalex-snapshot
The trust-transparency matrix as a comparative tool: developing a research framework
inferred← citeshttps://doi.org/10.1080/26883597.2026.2663549openalex-snapshot
Democracy at the local level: Citizen opinion about budget, procurement, and salary disclosures in Ghana
inferred← citeshttps://doi.org/10.1108/dprg-03-2021-0046openalex-snapshot
Perceived effectiveness of e-governance as an underlying mechanism between good governance and public trust: a case of Indonesia
inferred← citeshttps://doi.org/10.1108/ijbpa-01-2022-0021openalex-snapshot
Barriers to unethical and corrupt practices avoidance in the construction industry
inferred← citeshttps://doi.org/10.1108/ijlm-01-2017-0018openalex-snapshot
Supplier transparency: scale development and validation
inferred← citeshttps://doi.org/10.1108/ijpsm-11-2015-0199openalex-snapshot
Local government transparency index: determinants of municipalities’ rankings
inferred← citeshttps://doi.org/10.1108/jabs-04-2023-0160openalex-snapshot
Identification of the determinants of public trust in e-government services and participation in social media based on good governance theory and the technology acceptance model
inferred← citeshttps://doi.org/10.1108/jepp-12-2020-0097openalex-snapshot
Institutional reforms, control of corruption, and diaspora entrepreneurship: insights and perspectives on America's poorest economy
inferred← citeshttps://doi.org/10.1108/jfc-10-2023-0282openalex-snapshot
Transparency and budget savings in public procurement: evidence from Thailand’s Infrastructure Transparency Initiative (CoST)
inferred← citeshttps://doi.org/10.1108/jima-01-2024-0041openalex-snapshot
Factors influencing donor giving behaviours in charitable donations
inferred← citeshttps://doi.org/10.1108/jpbafm-10-2022-0158openalex-snapshot
Transparency in public administrations: a structured literature review
inferred← citeshttps://doi.org/10.1108/jstp-06-2017-0102openalex-snapshot
Is transparency a double-edged sword in citizen satisfaction with public service? Evidence from China’s public healthcare
inferred← citeshttps://doi.org/10.1108/oir-02-2023-0078openalex-snapshot
How internet use affects personal privacy risk perception: empirical evidence from China
inferred← citeshttps://doi.org/10.1108/pap-02-2024-0026openalex-snapshot
Impact of corruption on public value creation: does national developmental and technological level matter?
inferred← citeshttps://doi.org/10.1108/sej-08-2024-0139openalex-snapshot
Accountability, transparency, social innovation and performance: a village-owned enterprise perspective in an emerging country
inferred← citeshttps://doi.org/10.1108/srj-02-2017-0032openalex-snapshot
Assessing the effect of customer perceptions of corporate social responsibility on customer trust within a low cultural trust context
inferred← citeshttps://doi.org/10.1108/srj-05-2018-0114openalex-snapshot
The effects of perceived deceptiveness and pressure on consumer donation: a mixed-methods study
inferred← citeshttps://doi.org/10.1108/srj-12-2016-0214openalex-snapshot
The effect of anticorruption policies on social and political trust: a comparative approach
inferred← citeshttps://doi.org/10.1108/tg-06-2025-0190openalex-snapshot
Unfolding the relationship between data privacy and security, users’ trust and satisfaction in smart cities using the IS model
inferred← citeshttps://doi.org/10.1108/tg-07-2014-0027openalex-snapshot
Transparency policy and students’ satisfaction and trust
inferred← citeshttps://doi.org/10.1108/tg-08-2020-0193openalex-snapshot
Determinants of Overall Public Trust in Local Government: Meditation of Government Response to COVID-19 in Indonesian Context
inferred← citeshttps://doi.org/10.1108/tg-08-2023-0113openalex-snapshot
Public trust and collaborative e-governance performance: a study on government institutions and services
inferred← citeshttps://doi.org/10.1108/tr-03-2025-0293openalex-snapshot
Web3-enabled technologies in tourism businesses: a multi-method study of user trust, loyalty, and tangible economic outcomes
inferred← citeshttps://doi.org/10.1109/access.2021.3054771openalex-snapshot
Integration of Internet-of-Things With Blockchain Technology to Enhance Humanitarian Logistics Performance
inferred← citeshttps://doi.org/10.1109/hicss.2014.263openalex-snapshot
The Impact of the Transparency Policy on University Students' Trust and Intention of Continued Use
inferred← citeshttps://doi.org/10.1109/hicss.2014.278openalex-snapshot
The Role of Familiarity or Experience in Generating Trust and in Its Impact on Continued Use
inferred← citeshttps://doi.org/10.1109/hicss.2015.290openalex-snapshot
Social Media Use and Perception of Transparency in the Generation of Trust in Public Services
inferred← citeshttps://doi.org/10.1109/shuser.2012.6268833openalex-snapshot
Notice of Retraction Transparency initiatives (TI) of construction industry of Malaysia
inferred← citeshttps://doi.org/10.1111/gove.12402openalex-snapshot
Transparency and mistrust: Who or what should be made transparent?
inferred← citeshttps://doi.org/10.1111/gove.12888openalex-snapshot
Political corruption, political responsiveness and public trust: Testing the implicit exchange hypothesis
inferred← citeshttps://doi.org/10.1111/pirs.12570openalex-snapshot
A theoretical model linking the development of the transportation system with citizens' trust in government actors
inferred← citeshttps://doi.org/10.1111/puar.12518openalex-snapshot
Linking Corruption with Institutional Failure, Terrorism, and Religious Extremism
inferred← citeshttps://doi.org/10.1111/rego.12555openalex-snapshot
The effects of transparency regulation on political trust and perceived corruption: Evidence from a survey experiment
inferred← citeshttps://doi.org/10.11116/9789461663634openalex-snapshot
Public Administration in Ethiopia
inferred← citeshttps://doi.org/10.11144/javeriana.cc24.iecpopenalex-snapshot
Investigaciones y explicaciones sobre corrupción pública
inferred← citeshttps://doi.org/10.1123/ijsc.2025-0136openalex-snapshot
Does Communication Matter in Relationships? The Association Between Relationship-Cultivation Strategies and Government–Public Relationships in Sport-Event Management
inferred← citeshttps://doi.org/10.1142/s0218127421500395openalex-snapshot
Evolutionary Dynamics of Cooperation in a Corrupt Society with Anti-Corruption Control
inferred← citeshttps://doi.org/10.11606/rco.v8i22.55608openalex-snapshot
A EFETIVIDADE DOS INSTITUTOS SUPREMOS DE AUDITORIA E DOS LEGISLATIVOS NA TRANSPARÊNCIA FISCAL
inferred← citeshttps://doi.org/10.1163/15691330-bja10093openalex-snapshot
Corruption and Trust
inferred← citeshttps://doi.org/10.1163/21983534-00701005openalex-snapshot
The Mediating Role of Citizens’ Satisfaction on the Relationship between Good Governance Practices and Public Trust in Ethiopian Local Government
inferred← citeshttps://doi.org/10.1177/0020852311429667openalex-snapshot
Linking transparency, knowledge and citizen trust in government: an experiment
inferred← citeshttps://doi.org/10.1177/0020852311435639openalex-snapshot
Introduction to the special issue on government transparency
inferred← citeshttps://doi.org/10.1177/0020852313501270openalex-snapshot
The determinants of public trust in English local government: how important is the ethical behaviour of elected councillors?
inferred← citeshttps://doi.org/10.1177/0020852315615197openalex-snapshot
Transparency is in the eye of the beholder: the effects of identity and negative perceptions on ratings of transparency via surveys
inferred← citeshttps://doi.org/10.1177/0020852315619024openalex-snapshot
Understanding political participation in West Africa: the relationship between good governance and local citizen engagement
inferred← citeshttps://doi.org/10.1177/0020852319890642openalex-snapshot
What drives social responsibility commitment? An empirical analysis of public enterprises in South Korea
inferred← citeshttps://doi.org/10.1177/00208523211033236openalex-snapshot
Do transparency mechanisms reduce government corruption? A meta-analysis
inferred← citeshttps://doi.org/10.1177/00208523231155385openalex-snapshot
Public auditing: What impact does the quality of the institutional framework have on the level of corruption?
inferred← citeshttps://doi.org/10.1177/00208523231173128openalex-snapshot
Is citizen satisfaction affected by the equivalent framing effect? A study based on situations involving poor government performance
inferred← citeshttps://doi.org/10.1177/00208523251404784openalex-snapshot
Developing and validating a scale to measure perceived trust in public institutions: An approach aligned with Türkiye’s administrative context
inferred← citeshttps://doi.org/10.1177/0021909619900193openalex-snapshot
Citizens’ Satisfaction with Government in a Highly Corrupt Public Life: Role of Trust in Democracy and Civil Society Participation in Somalia
inferred← citeshttps://doi.org/10.1177/00219096211069645openalex-snapshot
Suspecting the Figures: What Church Leaders Think About Government’s Commitment to Combating COVID-19 in Nigeria
inferred← citeshttps://doi.org/10.1177/0095399715593314openalex-snapshot
Does Transparency Improve Citizens’ Perceptions of Government Performance? Evidence From Seoul, South Korea
inferred← citeshttps://doi.org/10.1177/0095399715598341openalex-snapshot
Assessing Government Transparency: An Interpretive Framework
inferred← citeshttps://doi.org/10.1177/0095399719874346openalex-snapshot
Effective Transparency and Institutional Trust in Honduran Municipal Governments
inferred← citeshttps://doi.org/10.1177/0160323x20970245openalex-snapshot
Transparency in Local Governments: Patterns and Practices of Twenty-first Century
inferred← citeshttps://doi.org/10.1177/0160323x251347002openalex-snapshot
Transparency is Not Associated With Participation: Antecedents and Differences in Trust in Federal and State Government in the Australian State of Western Australia
inferred← citeshttps://doi.org/10.1177/0275074020942102openalex-snapshot
Fostering Voluntary Compliance in the COVID-19 Pandemic: An Analytical Framework of Information Disclosure
inferred← citeshttps://doi.org/10.1177/02750740231187539openalex-snapshot
Descriptive and Symbolic: The Connection Between Political Representation and Citizen Satisfaction with Municipal Public Services
inferred← citeshttps://doi.org/10.1177/02750740241237477openalex-snapshot
Citizen Satisfaction Research in Public Administration: A Systematic Literature Review and Future Research Agenda
inferred← citeshttps://doi.org/10.1177/02750740261457069openalex-snapshot
Experimental Evidence on the Effect of Decision Justification Strategies on Citizen Perceptions of Government
inferred← citeshttps://doi.org/10.1177/08997640231211212openalex-snapshot
Donor Perceptions of Nonprofit Organizations’ Transparency: Conceptualization and Operationalization
inferred← citeshttps://doi.org/10.1177/0952076717725576openalex-snapshot
How European Union policy actors use and assess the effectiveness of e-transparency
inferred← citeshttps://doi.org/10.1177/09697764231155335openalex-snapshot
What makes cities happy? Factors contributing to life satisfaction in European cities
inferred← citeshttps://doi.org/10.1177/09721509221082859openalex-snapshot
Investigating Trust to Bridge the Attitude–Behaviour Gap: A Study of Socially Responsible Customers in a Low Trust Society
inferred← citeshttps://doi.org/10.1177/0975087820909333openalex-snapshot
The Impact of Civil Society on Governance in Lesotho
inferred← citeshttps://doi.org/10.1177/23197145221113377openalex-snapshot
Transparency as a Predictor of Loyalty in the Banking Sector: A SEM-ANN Approach
inferred← citeshttps://doi.org/10.1201/b14660-4openalex-snapshot
Public Administration and Corruption in Uganda
inferred← citeshttps://doi.org/10.12794/metadc1985327openalex-snapshot
Premigratory Experiences and the Political Effects of Suitcase Socialization
inferred← citeshttps://doi.org/10.13140/rg.2.2.32426.67529openalex-snapshot
Transparency, quality of institutions and performance in the Italian Municipalities
inferred← citeshttps://doi.org/10.1371/journal.pone.0191990openalex-snapshot
Shame in decision making under risk conditions: Understanding the effect of transparency
inferred← citeshttps://doi.org/10.1371/journal.pone.0324411openalex-snapshot
Can participatory budgeting mitigate government debt risk？—An empirical analysis using cross-national panel data
inferred← citeshttps://doi.org/10.14254/2071-789x.2024/18-3/12openalex-snapshot
Behavioral impulses and the transmission channels of their impact on macroeconomic stability
inferred← citeshttps://doi.org/10.14254/2071-8330.2023/16-4/8openalex-snapshot
Transparency and trust in the public sector: Target and benchmarks to ensure macroeconomic stability
inferred← citeshttps://doi.org/10.14488/enegep2021_tn_stp_359_1852_42323openalex-snapshot
Aplicação das dimensões da transparência em sistemas de informação na cidade de São Paulo
inferred← citeshttps://doi.org/10.14687/jhs.v19i4.6316openalex-snapshot
Opening the curtains: Adaption of transparency policy for eliminating in confidentiality of the faith groups
inferred← citeshttps://doi.org/10.15814/jpr.2016.20.3.84openalex-snapshot
An Empirical Assessment of the Influence of Transparency and Trust in Government on Lay Citizens’ Communicative Actions Relative to Conflict of Interest in the Public Service
inferred← citeshttps://doi.org/10.1590/1679-395120200110openalex-snapshot
Elementos estruturantes para a realização da coprodução do bem público: uma visão integrativa
inferred← citeshttps://doi.org/10.1590/1807-01912022281169openalex-snapshot
A transparência do Executivo Federal brasileiro: uma comparação entre os governos Dilma Rousseff e Jair Bolsonaro
inferred← citeshttps://doi.org/10.17233/sosyoekonomi.2023.02.08openalex-snapshot
An Analysis of the Relationship between Municipalities and NGOs in Terms of Active Participation in Local Budgeting in Türkiye
inferred← citeshttps://doi.org/10.17327/ippa.2016.30.1.004openalex-snapshot
A Government’s Transparency Impact to Trust on and Performance of Government
inferred← citeshttps://doi.org/10.18280/ijsdp.181105openalex-snapshot
Exploring the Determinants of Public Trust in Government in Somalia: An Empirical Analysis
inferred← citeshttps://doi.org/10.20381/ruor-5564openalex-snapshot
Investigating Transparency in Government of Canada Citizen-focused Communications
inferred← citeshttps://doi.org/10.21070/jbmp.v5i2.2736openalex-snapshot
Tingkat Kepercayaan Masyarakat terhadap Transparansi Keuangan dalam E Government Kota Bandung
inferred← citeshttps://doi.org/10.21118/apgs.v10i4.1794openalex-snapshot
Efeitos da Qualidade da Governança Pública no Sentimento de Confiança da População em Países da América Latina
inferred← citeshttps://doi.org/10.21118/apgs.v13i1.8709openalex-snapshot
Decompondo a Transparência das Organizações Públicas: uma Proposta de Classificação em Três Camadas
inferred← citeshttps://doi.org/10.21203/rs.3.rs-2562587/v1openalex-snapshot
The Mediating Role of Perceptions of Municipal government Performance on the Relationship between Good Governance and Citizens’ Trust
inferred← citeshttps://doi.org/10.21203/rs.3.rs-7251860/v1openalex-snapshot
Perceived Transparency, Accountability, and Responsiveness as Drivers of Corruption Prevention in Local Government: Evidence from Somalia
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