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What Happens When Groups Say Sorry: The Effect of Intergroup Apologies on Their Recipients
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What this work says
Outgoing claims: the papers this work cites, builds on, or argues with.
inferredcites →https://doi.org/10.1016/0092-6566(83)90029-6openalex-snapshot
Sex differences in restoring justice: The down payment effect
inferredcites →https://doi.org/10.1016/0378-2166(92)90006-wopenalex-snapshot
Cross-cultural pragmatics: Requests and apologies
inferredcites →https://doi.org/10.1016/j.jm.2003.01.003openalex-snapshot
The Road to Reconciliation: Antecedents of Victim Willingness to Reconcile Following a Broken Promise
inferredcites →https://doi.org/10.1016/s0022-1031(03)00024-6openalex-snapshot
Apology versus defense: Antecedents and consequences
inferredcites →https://doi.org/10.1017/cbo9781139106931.013openalex-snapshot
Intergroup Forgiveness and Guilt in Northern Ireland: Social Psychological Dimensions of “The Troubles”
inferredcites →https://doi.org/10.1037//0022-3514.73.2.321openalex-snapshot
Interpersonal forgiving in close relationships.
inferredcites →https://doi.org/10.1037/0022-3514.43.4.742openalex-snapshot
Children's reactions to apologies.
inferredcites →https://doi.org/10.1037/0022-3514.72.1.105openalex-snapshot
Empathy and attitudes: Can feeling for a member of a stigmatized group improve feelings toward the group?
inferredcites →https://doi.org/10.1037/0022-3514.75.6.1586openalex-snapshot
Interpersonal forgiving in close relationships: II. Theoretical elaboration and measurement.
inferredcites →https://doi.org/10.1037/0022-3514.84.3.540openalex-snapshot
Forgiveness, forbearance, and time: The temporal unfolding of transgression-related interpersonal motivations.
inferredcites →https://doi.org/10.1037/0022-3514.84.6.1270openalex-snapshot
Moral identity and the expanding circle of moral regard toward out-groups.
inferredcites →https://doi.org/10.1037/0022-3514.87.6.894openalex-snapshot
Too Proud to Let Go: Narcissistic Entitlement as a Barrier to Forgiveness.
inferredcites →https://doi.org/10.1037/0022-3514.92.3.418openalex-snapshot
Target and observer differences in the acceptance of questionable apologies.
inferredcites →https://doi.org/10.1080/00224540109600567openalex-snapshot
The Effects of Apology and Perspective Taking on Interpersonal Forgiveness: A Dissonance-Attribution Model of Interpersonal Forgiveness
inferredcites →https://doi.org/10.1080/00332747.2000.11024928openalex-snapshot
Forgiveness: Toward an Integration of Theoretical Models
inferredcites →https://doi.org/10.1080/1367886022000016839openalex-snapshot
Views on Forgiveness in Northern Ireland
inferredcites →https://doi.org/10.1111/1467-9280.00320openalex-snapshot
Granting Forgiveness or Harboring Grudges: Implications for Emotion, Physiology, and Health
inferredcites →https://doi.org/10.1111/1467-9833.00124openalex-snapshot
The Promise and Pitfalls of Apology
inferredcites →https://doi.org/10.1111/j.0022-4537.2004.00373.xopenalex-snapshot
The Development of Intergroup Forgiveness in Northern Ireland
inferredcites →https://doi.org/10.1111/j.2044-8309.1989.tb00879.xopenalex-snapshot
Children's reactions to transgressions: Effects of the actor's apology, reputation and remorse
inferredcites →https://doi.org/10.1177/0146167205276431openalex-snapshot
Intergroup Reconciliation: Effects of Adversary's Expressions of Empathy, Responsibility, and Recipients' Trust
inferredcites →https://doi.org/10.1177/0261927x92113002openalex-snapshot
A Thousand Pardons: The Effectiveness of Verbal Remedial Tactics during Account Episodes
inferredcites →https://doi.org/10.1207/s15324834basp2204_3openalex-snapshot
Remorse, Confession, Group Identity, and Expectancies About Repeating a Transgression
inferredcites →https://doi.org/10.1207/s15327957pspr0704_06openalex-snapshot
Forgiveness and Justice: A Research Agenda for Social and Personality Psychology
inferredcites →https://doi.org/10.18574/9780814739471openalex-snapshot
When Sorry Isn't Enough: The Controversy Over Apologies and Reparations for Human Injustice
inferredcites →https://doi.org/10.2307/2075901openalex-snapshot
Mea Culpa: A Sociology of Apology and Reconciliation.
inferredcites →https://doi.org/10.2307/415556openalex-snapshot
Cross-cultural pragmatics : Requests and apologies. Ed. by Shoshana Blum-Kulka, Juliane House, and Gabriele Kasper. (Advances in dicourse processes, 31.) Norwood, NJ: Ablex, 1989. Pp. x, 300. Cloth $32.50.
inferredcites →https://doi.org/10.3200/socp.144.5.465-486openalex-snapshot
Effects of Objective and Subjective Account Components on Forgiving
inferredcites →https://doi.org/10.5860/choice.29-3352openalex-snapshot
Multiple regression: testing and interpreting interactions
inferredcites →https://doi.org/10.5860/choice.29-4212openalex-snapshot
Mea culpa: a sociology of apology and reconciliation
What points at this work
Incoming claims: where this work appears in other papers’ reference lists and arguments.
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The Effect of Perspective-Giving on Post-Conflict Reconciliation. An Experimental Approach
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Proximity Under Threat: Understanding the Role of Physical Distance in Intergroup Relations
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Repairing Trust Between Individuals and Groups: The Effectiveness of Apologies in Interpersonal and Intergroup Contexts
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Apologies and Forgiveness
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Humanizing Others Without Normalizing Harm
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Intergroup Reconciliation, Processes of
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Refusing to apologize can have psychological benefits (and we issue no mea culpa for this research finding)
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The cost of forgiveness: Observers prefer victims who leave unfaithful romantic partners
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Allowing the victim to draw a line in history: Intergroup apology effectiveness as a function of collective autonomy support
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The appraisal gap: Why victim and transgressor groups disagree on the need for a collective apology
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The impact of acknowledgement and denial of responsibility for harm on victim groups' perceptions of justice, power, and intergroup attitudes
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Offenders’ claims of taking the victims’ perspective can promote forgiveness, or backfire! The moderating role of correctly voicing the victims’ emotions in collective apologies
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Step by step: Testing the staircase model of intergroup apologies
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Out‐group help in the time of Covid‐19 and intergroup reconciliation in the Western Balkans
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Dealing with deviants: The effectiveness of rejection, denial, and apologies on protecting the public image of a group
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Memory for intergroup apologies and its relationship with forgiveness
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Moral duty or moral defence? The effects of perceiving shared humanity with the victims of ingroup perpetrated harm
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The impact of Gacaca tribunals in Rwanda: Psychosocial effects of participation in a truth and reconciliation process after a genocide
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Forgiveness for Conflict Resolution in Asia: Its Compatibility with Justice and Social Control
inferred← citeshttps://doi.org/10.1007/978-1-4419-0143-9_3openalex-snapshot
Where Are We Going? Perspective on Hindu–Muslim Relations in India
inferred← citeshttps://doi.org/10.1007/978-1-4614-5933-0_30openalex-snapshot
Apology, Forgiveness, and Reconciliation in East Asia
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Forgiveness and Reconciliation
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Male Versus Female: How the Gender of Apologizers Influences Consumer Forgiveness
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Examining Motivational Profiles of Forgiveness in the Workplace: An Employee-Centered Approach
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Agency, Emotion, and Memory in Forgiving Collective Agents
inferred← citeshttps://doi.org/10.1016/j.cresp.2025.100224openalex-snapshot
Retributive justice beliefs in Cyprus: The role of apology effectiveness and honor value endorsement
inferred← citeshttps://doi.org/10.1016/j.jbusres.2024.114620openalex-snapshot
Corporate apologies are effective because reform signals are weighted more heavily than culpability signals
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Longer-term consequences of anger expression in negotiation: Retaliation or spillover?
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Emotional responses to intergroup apology mediate intergroup forgiveness and retribution
inferred← citeshttps://doi.org/10.1016/j.jesp.2013.02.013openalex-snapshot
Body of guilt: Using embodied cognition to mitigate backlash to reminders of personal & ingroup wrongdoing
inferred← citeshttps://doi.org/10.1016/j.jesp.2015.05.008openalex-snapshot
Apologies demanded yet devalued: Normative dilution in the age of apology
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Collective apology, hope, and forgiveness
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The power of grassroots expressions of remorse for promoting intergroup forgiveness
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Is moral redemption possible? The effectiveness of public apologies for sexual misconduct
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Overcoming negative reactions to prosocial intergroup behaviors in post-conflict societies: The power of intergroup apology
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Common = ineffective? A replication attempt of the normative dilution effect in the context of political apologies
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Man up and take it: Gender bias in moral typecasting
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Forgiveness in the HPA axis: The roles of cumulative genetic effects and cortisol reactivity in trait and situational forgiveness
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How sorry are you? Intensified apologies and the mediating role of perceived remorse in corporate crisis communication
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Do Effortful Apologies Matter in International Historical Disputes? Experimental Evidence from South Korea
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Predictors of Beliefs in Intergroup Forgiveness in a Chilean General Population Sample
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Guilt and Shame Through Recipients’ Eyes
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Collective Apologies Moderate the Effects of Justice Concerns on Support for Collective Punishment
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Why group apologies succeed and fail: Intergroup forgiveness and the role of primary and secondary emotions.
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Apologies: Words of magic? The role of verbal components, anger reduction, and offence severity.
inferred← citeshttps://doi.org/10.1037/a0031729openalex-snapshot
Official public apology effects on victim group members’ evaluations of the perpetrator group.
inferred← citeshttps://doi.org/10.1037/a0033296openalex-snapshot
Saying sorry: Shifting obligation after conciliatory acts satisfies perpetrator group members.
inferred← citeshttps://doi.org/10.1037/pac0000064openalex-snapshot
Intergroup apologies: Does it matter what they say? Experimental analyses.
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How to (re)build human rights consciousness and behavior in postconflict societies: An integrative literature review and framework for past and future research.
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“You say it best when you say nothing at all”: Effects of reparation, apology, and expressions of emotions on intergroup forgiveness.
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Improving the effectiveness of intergroup apologies: The role of apology content and moral emotions.
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A special issue on justice research: Join the journey
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Determinants of approval of the work of truth commissions in the southern cone: a comparative study / Determinantes de la aprobación del trabajo realizado por las Comisiones de Verdad y Reconciliación en el cono sur: un estudio comparativo
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We are sorry: Intergroup apologies and their tenuous link with intergroup forgiveness
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Intergroup reconciliation: Instrumental and socio-emotional processes and the needs-based model
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The Rocky Road to Reconciliation: Regulating Emotions in an Intergroup Context
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Putting Emotion Regulation in Context: The (Missing) Role of Power Relations, Intergroup Trust, and Groups' Need for Positive Identities in Reconciliation Processes
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Collective Apologies Are Good at Regulating Transgressors’ Emotions, But for Victim Group Members the Story Is Not So Clear
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Effects of Timing and Sincerity of an Apology on Satisfaction and Changes in Negative Feelings During Conflicts
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Damned if you do, damned if you don’t: Effects of empathy and responsibility in Muslim leaders’ mediated responses to extremist attacks
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Virtual Influencer’s Apologies?: The Different Perceptions of Moral Violation and Apology Between Virtual and Human Influencers in Brand Endorsements
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A meta-analysis of intergroup forgiveness
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Implicit measures of attitude change via narrative intervention in the Karabakh conflict
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RETRACTED: Sorry by Size: How the Number of Apologizers Affects Apology Effectiveness
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Understanding Intergroup Violence and Its Aftermath From Perpetrator and Victim Perspectives
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Striking at the Core
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Remembering Intergroup Conflict
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Intergroup Reconciliation: Definitions, Processes, and Future Directions
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Apology and Reparation
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The ironic impact of intergroup apologies on intergroup attitudes: Understanding the role of perceived power for post‐apology outgroup attitudes
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Within‐group apologies can restore a sense of justice more for non‐victimized observers than for victims
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Collective Apologies and Their Effects on Forgiveness: Pessimistic Evidence but Constructive Implications
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Acknowledgment of collective victimization: Findings from four contexts of historical victimization
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Reconstructing apology: David Cameron's Bloody Sunday apology in the press
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Institutional apologies and socio‐emotional climate in the South American context
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Meaningless gestures or pathway to healing and reconciliation? Comparing the perspectives on political apologies in victim and non‐victim communities in El Salvador, the Republic of Korea and the United Kingdom
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Political apologies and their acceptance: Experimental evidence from victims and perpetrators nations
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He Didn't Want Me to Feel Sad : Children's Reactions to Disappointment and Apology
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A Critical Review of Official Public Apologies: Aims, Pitfalls, and a Staircase Model of Effectiveness
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On the Outcomes of Intergroup Apologies: A Review
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Do you really expect me to apologize? The impact of status and gender on the effectiveness of an apology in the workplace
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Victim and Perpetrator Groups' Responses to the C anadian Government's Apology for the Head Tax on C hinese Immigrants and the Moderating Influence of Collective Guilt
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Expectations Among Aboriginal Peoples in C anada Regarding the Potential Impacts of a Government Apology
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The Effect of Perspective‐Giving on Postconflict Reconciliation. An Experimental Approach
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A Long Time Coming: Delays in Collective Apologies and Their Effects on Sincerity and Forgiveness
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Navigating social change and social harmony: Testing SIMCA in Gen Z collective action in Madagascar and its role in reconciliation processes
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Asymmetries between victims' and transgressors' perspectives following interpersonal transgressions
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Considering sociocultural contexts of racism in psychological research on black forgiveness
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Identity Needs in Intergroup Relations: Between the Age of Apology and Victimhood Culture
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Sanctioning Perpetrators of International Crimes: A Vignette Study
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Official or political apologies and improvement of intergroup relations: A neo-Durkheimian approach to official apologies as rituals
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El impacto psicosocial de los procesos transicionales en Chile: evaluación de los efectos de las Comisiones Nacional de “Verdad y Reconciliación” y “prisión política y tortura”
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Do apologies promote the reintegration of former combatants? Lessons from a video experiment in Colombia
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The Influence of Black Racial Identity on the Forgiveness of Whites
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Reparation Demands and Collective Guilt Assignment of Black South Africans
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Promoting Reconciliation Through the Satisfaction of the Emotional Needs of Victimized and Perpetrating Group Members: The Needs-Based Model of Reconciliation
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Emotional Responses to Rejection of Gestures of Intergroup Reconciliation
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Belief in the Malleability of Groups Strengthens the Tenuous Link Between a Collective Apology and Intergroup Forgiveness
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The Mandate of the Collective: Apology Representativeness Determines Perceived Sincerity and Forgiveness in Intergroup Contexts
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Acts of contrition: Forgiveness and effective intergroup apologies for historical institutional abuse
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Slave descendants’ views regarding national policies on reparations: A Martinican perspective
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Crafting international apologies that work: A conjoint analysis approach
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Positive responses to intergroup assistance: The roles of apology and trust
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Acknowledgment after mass violence: Effects on psychological well-being and intergroup relations
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Group apology under unstable status relations: Perceptions of insincerity hinder reconciliation and forgiveness
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Groups’ search for meaning: Redemption on the path to intergroup reconciliation
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“We forgive”: A group’s act of forgiveness and its restorative effects on members’ feelings of justice and sentiments towards the offender group
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The impact of a victim-focused apology on forgiveness in an intergroup context
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When group members forgive: Antecedents and consequences
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They’re a sorry bunch: Perceptions of outgroup entitativity shape the receipt of intergroup apology
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Promoting reconciliation in separatist conflict: The effect of morality framing
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Perceived warmth of offending group moderates the effect of intergroup apologies
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Conservatives Are More Reluctant to Give and Receive Apologies Than Liberals
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Proximity under Threat: The Role of Physical Distance in Intergroup Relations
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Impact of consumer power on consumers’ reactions to corporate transgression
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Social dominance orientation as an obstacle to intergroup apology
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Language of Responsibility. The Influence of Linguistic Abstraction on Collective Moral Emotions
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Self-Forgiveness and Restoration of an Offender Following an Interpersonal Transgression
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JUSTICIA TRANSICIONAL Y PREDICTORES DEL PERDÓN POLÍTICO EN CHILE
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Representaciones sociales del pasado y rituales de justicia transicional en América Latina
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The effectiveness of non-substantive and substantive responses in the repair of employee trust in management
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A History of the Psychology Schools at Adelaide’s Universities
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Sanctioning Perpetrators of International Crimes: A Vignette Study
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Predictors and consequences of collective guilt: An analysis from the perspectives of perpetrator and victim group members
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Moving beyond the past: The role of historical closure in conflict resolution
inferred← citeshttps://doi.org/10.3389/fnhum.2019.00229openalex-snapshot
Neural Correlates of Public Apology Effectiveness
inferred← citeshttps://doi.org/10.3389/fpsyg.2022.809513openalex-snapshot
Apology and Its Acceptance: Perceived Reconciliatory Attitudes Reduce Outgroup Dehumanization
inferred← citeshttps://doi.org/10.4087/emzi6693openalex-snapshot
How Do Acts of Penance Influence Intergroup Forgiveness?
inferred← citeshttps://doi.org/10.5334/irsp.1157openalex-snapshot
When the Underdog Apologizes: The Role of Intergroup Apologies in Historical Intergroup Conflicts
inferred← citeshttps://doi.org/10.5334/irsp.479openalex-snapshot
Repairing Trust Between Individuals and Groups: The Effectiveness of Apologies in Interpersonal and Intergroup Contexts
inferred← citeshttps://doi.org/10.5334/irsp.484openalex-snapshot
To Apologize or to Compensate for Colonial Injustices? The Role of Representations of the Colonial Past, Group-Based Guilt, and In-Group Identification
inferred← citeshttps://doi.org/10.5334/pb.333openalex-snapshot
Intergroup Reconciliation between Flemings and Walloons: The Predictive Value of Cognitive Style, Authoritarian Ideology, and Intergroup Emotions
inferred← citeshttps://doi.org/10.5964/jspp.9671openalex-snapshot
Victim-focused political apology predicts political support via perceived sincerity, trust and positive emotional climate: The case of the 2018 bushfire in Attica
inferred← citeshttps://doi.org/10.5964/jspp.v2i1.404openalex-snapshot
Faith in the Just Behavior of the Government: Intergroup Apologies and Apology Elaboration
inferred← citeshttps://doi.org/10.7275/8690690.0openalex-snapshot
Processing Messages for Reconciliation: What Produces Changes in Attitudes Instead of Resistance?
inferred← citeshttps://doi.org/10.7764/psykhe.22.2.572openalex-snapshot
Percepción del Clima Socioemocional y la Confianza Institucional en Víctimas de Violencia Política: Valoración del Impacto de la Comisión Nacional de Verdad y Reconciliación
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