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Research on tourist satisfaction and dissatisfaction: Overcoming the limitations of a positivist and quantitative approach

https://doi.org/10.1177/135676670100700103
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1007/978-1-349-25262-6openalex-snapshot
Business Research
inferredcites →https://doi.org/10.1016/0160-7383(84)90098-7openalex-snapshot
Vacation decisions, activities, and satisfactions
inferredcites →https://doi.org/10.1016/0160-7383(89)90048-0openalex-snapshot
Past experience and future tourism decisions
inferredcites →https://doi.org/10.1016/0261-5177(92)90058-fopenalex-snapshot
Client perceptions of hotels
inferredcites →https://doi.org/10.1016/0261-5177(95)00005-9openalex-snapshot
Learning about tourists from conversations: the over-55S in Majorca
inferredcites →https://doi.org/10.1086/209331openalex-snapshot
River Magic: Extraordinary Experience and the Extended Service Encounter
inferredcites →https://doi.org/10.1086/209361openalex-snapshot
Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction
inferredcites →https://doi.org/10.1097/00005053-199102000-00025openalex-snapshot
Case Study Research: Design and Methods
inferredcites →https://doi.org/10.1108/eum0000000000597openalex-snapshot
Changes in the Perception of a Service during its Consumption: A case of Organised Tours
inferredcites →https://doi.org/10.1177/135676679800400301openalex-snapshot
Place marketing and social and environmental issues
inferredcites →https://doi.org/10.1300/j073v05n04_04openalex-snapshot
Beacons of Light in an Expanding Universe:
inferredcites →https://doi.org/10.2307/1251411openalex-snapshot
Consumer Perceptions of Interpersonal Equity and Satisfaction in Transactions: A Field Survey Approach
inferredcites →https://doi.org/10.2307/1527400openalex-snapshot
Survey Methods in Social Investigation
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The Interpretation of Cultures: Selected Essays.
inferredcites →https://doi.org/10.2307/2074814openalex-snapshot
Basics of Qualitative Research: Grounded Theory Procedures and Techniques.
inferredcites →https://doi.org/10.2307/2092729openalex-snapshot
Questionnaire Design and Attitude Measurement.
inferredcites →https://doi.org/10.2307/2573808openalex-snapshot
Roles in Sociological Field Observations
inferredcites →https://doi.org/10.2307/2575369openalex-snapshot
Questionnaire Design and Attitude Measurement.
inferredcites →https://doi.org/10.2307/2584051openalex-snapshot
Qualitative Methods in Management Research.
inferredcites →https://doi.org/10.2307/2802614openalex-snapshot
Works and Lives: The Anthropologist as Author.
inferredcites →https://doi.org/10.2307/3172751openalex-snapshot
Basics of Qualitative Research
inferredcites →https://doi.org/10.2307/329190openalex-snapshot
Interpreting Qualitative Data Methods for Analysing Talk, Text and Interaction
inferredcites →https://doi.org/10.2307/3340930openalex-snapshot
Participant Observation: A Methodology for Human Studies
inferredcites →https://doi.org/10.2307/590904openalex-snapshot
Tales of the Field: On Writing Ethnography
inferredcites →https://doi.org/10.4135/9781412953993.n530openalex-snapshot
Presentation of Self in Everyday Life, the
inferredcites →https://doi.org/10.4135/9781412985376.n1openalex-snapshot
The Methodology of Participant Observation
inferredcites →https://doi.org/10.4135/9781412985895openalex-snapshot
Speaking of Ethnography
inferredcites →https://doi.org/10.4324/9780203418161openalex-snapshot
In the Field
inferredcites →https://doi.org/10.4324/9781315002675openalex-snapshot
What's Wrong With Ethnography?
inferredcites →https://doi.org/10.5860/choice.30-1008openalex-snapshot
What's wrong with ethnography?: methodological explorations

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.2139/ssrn.2810125openalex-extracted
Dalle Motivazioni Alla Soddisfazione: Come I Turisti Russi Giudicano L'Italia (From Motivations to Satisfaction: How Russian Tourists Evaluate Italy)
inferred← citeshttps://doi.org/10.1007/11892960_48openalex-snapshot
Personalization Method for Tourist Point of Interest (POI) Recommendation
inferred← citeshttps://doi.org/10.1016/j.tourman.2006.04.017openalex-snapshot
GPTCCC: An instrument for measuring group package tour service
inferred← citeshttps://doi.org/10.1016/j.tourman.2018.10.030openalex-snapshot
To Rome with love: A moderated mediation model in Roman heritage consumption
inferred← citeshttps://doi.org/10.1080/02642060600722841openalex-snapshot
Customer satisfaction and Scuba-diving: Some insights from the deep
inferred← citeshttps://doi.org/10.1080/22243534.2015.11828341openalex-snapshot
An ethnographic study of tourist psychological states: Implications for festivities and events
inferred← citeshttps://doi.org/10.1108/mip-08-2017-0171openalex-snapshot
Mainland Chinese cruise passengers’ perceptions of Western service
inferred← citeshttps://doi.org/10.1109/sami.2008.4469188openalex-snapshot
Gender in webpage design: A satisfaction measurement
inferred← citeshttps://doi.org/10.1177/0047287503258839openalex-snapshot
The Measurement of Service Quality in the Tour Operating Sector: A Methodological Comparison
inferred← citeshttps://doi.org/10.1177/1356766705056628openalex-snapshot
Tourist satisfaction: A view from a mixed international guided package tour
inferred← citeshttps://doi.org/10.1177/1356766707074735openalex-snapshot
An exploratory study of desired hotel attributes for American tourists vacationing in China and Ireland
inferred← citeshttps://doi.org/10.1177/1356766708100822openalex-snapshot
Taiwanese tourists' perceptions of service quality on outbound guided package tours: A qualitative examination of the SERVQUAL dimensions
inferred← citeshttps://doi.org/10.1177/13567667231223556openalex-snapshot
Value co-destruction in Airbnb: Antecedents and outcomes
inferred← citeshttps://doi.org/10.12794/metadc500132openalex-snapshot
Perceptions of Family Vacation and Family Cohesion and the Moderating Effects of Parenting Style
inferred← citeshttps://doi.org/10.1375/jhtm.17.1.117openalex-snapshot
One Country's Transformation to Spa Destination: The Case of Canada
inferred← citeshttps://doi.org/10.26215/tourismos.v4i4.149openalex-snapshot
THE WORLD OF AGRITOURISTS: A PSYCHOLOGICAL PERSPECTIVE
inferred← citeshttps://doi.org/10.26215/tourismos.v5i1.162openalex-snapshot
THE USE OF ETHNOGRAPHY TO EXPLORE TOURIST SATISFACTION ANTECEDENTS
inferred← citeshttps://doi.org/10.26650/jot.2015.1.1.0001openalex-snapshot
Theory of Knowledge of Tourism: A Sociological and Epistemological Reflection
inferred← citeshttps://doi.org/10.4018/979-8-3693-1322-0.ch012openalex-snapshot
Understanding the Habits of Chinese Tourists in Slovenia to Be Considered in the Aftermath of the Pandemic
inferred← citeshttps://doi.org/10.5937/ekoizavov1406001lopenalex-snapshot
Factors of visitors' satisfaction in the National park 'Skadar lake': Montenegro in marketing planning for sustainable tourism
inferred← citeshttps://doi.org/10.7433/s66.2005.07openalex-snapshot
La soddisfazione del turista tra ricerche quantitative e qualitative
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