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The Influence of Customer Loyalty on Channel Specific Consumer Information Search and Consumer Complaining Behaviour (Der Einfluss von Kundenbindung auf das kanalspezifische Informations und Beschwerdeverhalten)
Constructing online switching barriers: examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers
Toward a theory of perceived benefits, affective commitment, and continuance intention in social virtual worlds: cultural values (indulgence and individualism) matter
The moderating effect of perceived quality of logistics services and gender in the relationship between trust, satisfaction and repurchase intention in E-commerce
Understanding the Nexus between Customers Satisfaction with Product Quality and Branding on Consumer Loyalty: The Case of Consumers of Les Brasseries du Cameroun Products in the Buea Municipality
The Influence of Supplier Characteristics, Customer Trust and Emotional Intelligence on Perceived Value and Satisfaction of Online Purchasing Behaviour
Effect of Trust, Stickiness, and Relationship Commitment on Website Loyalty
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