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The effect of switching costs on choice-inertia and its consequences

https://doi.org/10.1371/journal.pone.0214098
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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1002/bdm.1785openalex-snapshot
On the Decision to Explore New Alternatives: The Coexistence of Under‐ and Over‐exploration
inferredcites →https://doi.org/10.1002/bdm.1872openalex-snapshot
Eyes on the Prize? Evidence of Diminishing Attention to Experienced and Foregone Outcomes in Repeated Experiential Choice
inferredcites →https://doi.org/10.1007/bf00055564openalex-snapshot
Status quo bias in decision making
inferredcites →https://doi.org/10.1007/s10645-004-2477-zopenalex-snapshot
A survey on the bandit problem with switching costs
inferredcites →https://doi.org/10.1016/0001-6918(87)90015-1openalex-snapshot
Resource allocation decision making in an uncertain environment
inferredcites →https://doi.org/10.1016/0749-5978(85)90049-4openalex-snapshot
The psychology of sunk cost
inferredcites →https://doi.org/10.1016/0749-5978(86)90004-xopenalex-snapshot
An adaptive approach to resource allocation
inferredcites →https://doi.org/10.1016/j.actpsy.2017.01.010openalex-snapshot
Choice in experiential learning: True preferences or experimental artifacts?
inferredcites →https://doi.org/10.1016/j.chb.2016.08.028openalex-snapshot
Why do employees resist knowledge management systems? An empirical study from the status quo bias and inertia perspectives
inferredcites →https://doi.org/10.1016/j.healthpol.2014.11.015openalex-snapshot
Switching benefits and costs in competitive health insurance markets: A conceptual framework and empirical evidence from the Netherlands
inferredcites →https://doi.org/10.1016/j.jbusres.2014.02.021openalex-snapshot
The default heuristic in strategic decision making: When is it optimal to choose the default without investing in information search?
inferredcites →https://doi.org/10.1016/j.jml.2012.11.001openalex-snapshot
Random effects structure for confirmatory hypothesis testing: Keep it maximal
inferredcites →https://doi.org/10.1017/s1930297500000322openalex-snapshot
A psychological law of inertia and the illusion of loss aversion
inferredcites →https://doi.org/10.1037//1076-898x.7.4.277-285openalex-snapshot
On the potential value and limitations of emphasis change and other exploration-enhancing training methods.
inferredcites →https://doi.org/10.1037/0096-3445.105.1.3openalex-snapshot
Learned helplessness: Theory and evidence.
inferredcites →https://doi.org/10.1037/1076-898x.7.4.277openalex-snapshot
On the potential value and limitations of emphasis change and other exploration-enhancing training methods.
inferredcites →https://doi.org/10.1037/a0024354openalex-snapshot
Partitioning default effects: Why people choose not to choose.
inferredcites →https://doi.org/10.1037/a0039413openalex-snapshot
Reliance on small samples, the wavy recency effect, and similarity-based learning.
inferredcites →https://doi.org/10.1037/e683162011-083openalex-snapshot
A psychological law of inertia and the illusion of loss aversion
inferredcites →https://doi.org/10.1093/czoolo/61.2.242openalex-snapshot
Cross inhibition improves activity selection when switching incurs time costs
inferredcites →https://doi.org/10.1108/01437731011010371openalex-snapshot
Resistance to organizational change: linking research and practice
inferredcites →https://doi.org/10.1111/coep.12151openalex-snapshot
CRYPTOCURRENCIES, NETWORK EFFECTS, AND SWITCHING COSTS
inferredcites →https://doi.org/10.1111/j.1467-8721.2007.00497.xopenalex-snapshot
Environments That Make Us Smart
inferredcites →https://doi.org/10.1126/science.1091721openalex-snapshot
Do Defaults Save Lives?
inferredcites →https://doi.org/10.1177/0956797610387443openalex-snapshot
Information Search in Decisions From Experience
inferredcites →https://doi.org/10.1177/0956797613479976openalex-snapshot
Patient Inertia and the Status Quo Bias
inferredcites →https://doi.org/10.1177/0956797614543022openalex-snapshot
Learned Helplessness and Learned Prevalence
inferredcites →https://doi.org/10.1177/0956797617752641openalex-snapshot
The Interpersonal Sunk-Cost Effect
inferredcites →https://doi.org/10.1257/jep.6.1.107openalex-snapshot
Investment and Hysteresis
inferredcites →https://doi.org/10.1287/orsc.12.5.523.10092openalex-snapshot
Adaptation as Information Restriction: The Hot Stove Effect
inferredcites →https://doi.org/10.2139/ssrn.2295134openalex-snapshot
Cryptocurrencies, Network Effects, and Switching Costs
inferredcites →https://doi.org/10.2307/20650309openalex-snapshot
Investigating User Resistance to Information Systems Implementation: A Status Quo Bias Perspective1
inferredcites →https://doi.org/10.2307/2951664openalex-snapshot
Switching Costs and the Gittins Index
inferredcites →https://doi.org/10.2307/41410404openalex-snapshot
Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance1
inferredcites →https://doi.org/10.3389/fnins.2014.00073openalex-snapshot
When natural selection should optimize speed-accuracy trade-offs
inferredcites →https://doi.org/10.3389/fpsyg.2012.00024openalex-snapshot
On Surprise, Change, and the Effect of Recent Outcomes
inferredcites →https://doi.org/10.3758/s13423-015-0858-8openalex-snapshot
Absolutely relative or relatively absolute: violations of value invariance in human decision making

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.2139/ssrn.3624789openalex-extracted
2020 UK Lockdown Cyber Narratives: The Secure, the Insecure and the Worrying
inferred← citeshttps://doi.org/10.1002/bdm.2168openalex-snapshot
The influence of biased exposure to forgone outcomes
inferred← citeshttps://doi.org/10.1002/mde.3762openalex-snapshot
Service for specialized and digitalized: Consumer switching perceptions of E‐commerce in specialty retail
inferred← citeshttps://doi.org/10.1007/s42979-024-03423-xopenalex-snapshot
Investigating the Factors Influencing Online Learning for Sustainability in Higher Education
inferred← citeshttps://doi.org/10.1016/j.actpsy.2019.102953openalex-snapshot
Perceived patterns in decisions from experience and their influence on choice variability and policy diversification: A response to Ashby, Konstantinidis, & Yechiam, 2017
inferred← citeshttps://doi.org/10.1016/j.cogpsych.2025.101769openalex-snapshot
How sampling strategies shape experience-based risky choice
inferred← citeshttps://doi.org/10.1080/19498241.2026.2721022openalex-snapshot
SCOPING REVIEW OF CODING, BILLING, AND REIMBURSEMENT TO INFORM POTENTIAL CONSIDERATION OF FEE FOR SERVICE IN ORTHOTICS AND PROSTHETICS
inferred← citeshttps://doi.org/10.1177/14761270251316028openalex-snapshot
The art of persuasion: Theorizing as argumentation
inferred← citeshttps://doi.org/10.1371/journal.pone.0282876openalex-snapshot
The reference dependence roots of inaction inertia: A query theory account
inferred← citeshttps://doi.org/10.3389/fpsyg.2021.725690openalex-snapshot
On the Effect of Practice on Exploration and Exploitation of Options and Strategies
inferred← citeshttps://doi.org/10.3390/admsci15070254openalex-snapshot
The Paradox of Trust: How Leadership, Commitment, and Inertia Shape Sustainability Behavior in the Workplace
inferred← citeshttps://doi.org/10.3390/su13137087openalex-snapshot
Empirical Study on the Factors Affecting User Switching Behavior of Online Learning Platform Based on Push-Pull-Mooring Theory
inferred← citeshttps://doi.org/10.3758/s13423-024-02537-wopenalex-snapshot
Don’t Give-Up: Why some intervention schemes encourage suboptimal behavior
inferred← citeshttps://doi.org/10.46569/6395wf88bopenalex-snapshot
The Role of Attention in Status Quo Bias: An Interactive Activation Account
inferred← citeshttps://doi.org/10.68159/g038806343openalex-snapshot
The Problem of Scientific Lock-In Through Early AI Adoption in Materials Domains
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