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Quality Management of Internet Banking Services

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Inferred edges come from two machine sources: sweeps of open repository metadata (mostly SSRN and Zenodo), and a bulk OpenAlex citation snapshot. Every row below is labelled with the one it came from. Neither is a complete citation index — absence here is not evidence of absence.

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What this work says

Outgoing claims: the papers this work cites, builds on, or argues with.

inferredcites →https://doi.org/10.1007/978-3-8349-4418-4_17openalex-extracted
Customer satisfaction with e-services: The case of an online recruitment portal
inferredcites →https://doi.org/10.1016/s0377-2217(02)00178-9openalex-extracted
Quality function deployment: A literature review
inferredcites →https://doi.org/10.1108/02656719410074297openalex-extracted
Service Quality
inferredcites →https://doi.org/10.1108/09544780310469244openalex-extracted
Quality and electronic commerce: a partnership for growth
inferredcites →https://doi.org/10.1108/09564230110405280openalex-extracted
Exploring consumer evaluations of e‐services: a portal site
inferredcites →https://doi.org/10.1108/09604520310476490openalex-extracted
E‐service quality: a model of virtual service quality dimensions
inferredcites →https://doi.org/10.1109/iemc.2001.960550openalex-extracted
E-commerce need analysis via quality function deployment
inferredcites →https://doi.org/10.1177/002224298504900403openalex-extracted
A Conceptual Model of Service Quality and Its Implications for Future Research
inferredcites →https://doi.org/10.2307/1251430openalex-extracted
A Conceptual Model of Service Quality and Its Implications for Future Research

What points at this work

Incoming claims: where this work appears in other papers’ reference lists and arguments.

inferred← citeshttps://doi.org/10.2139/ssrn.3501455openalex-extracted
Adoption of Internet Banking in Bosnia and Herzegovina
inferred← citeshttps://doi.org/10.1088/1755-1315/473/1/012118openalex-snapshot
Mode selection in transportation system: implications of quality function deployment
inferred← citeshttps://doi.org/10.2991/icame-17.2017.28openalex-snapshot
Mode Selection In Transportation System: Implications Of Quality Function Deployment
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